Everlasting Surfaces Inc

Source: Google

Cassandra Duran

Date: 2026-07-21 18:46:15

I had an excellent experience with Everlasting Surfaces. They fabricated and installed my Taj Mahal quartzite countertop for the barbecue area, and everything turned out amazing. They also recommended using Taj Mahal for the exterior, and that suggestion was spot on—it looks gorgeous and performs perfectly outdoors. The crew was very respectful the whole time and communication was top-notch. In the office, Gina and Cruz were outstanding and helped me with all my questions. I’m truly happy with both the result and the service.

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Source: Google

Keith Louis

Date: 2025-09-06 20:17:12

Our contractor: JD general contractor used this vendor. Cambria counters were installed during our project. Cambria rep Matt, came out to inspect. Matt said the 6 marks were from the hold down straps when transporting. First scheduled replacement was canceled. Rescheduled for Friday 9-5@ 12pm. Everything was going great until they said the new top needs to be polished and we will be back later. No communication for 2.5hrs. We had to call them and leave a message to see what was going on. The Office person said they wouldn't be back today but can be back at 7am on Sat. Ok that's great. 7am, 745am,.....nobody shows up, nobody calls. We call the them and leave a message. We wait and wait. Call again. Nobody comes. So they left us without a kitchen sink for the whole Weekend. Not acceptable at all.

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Source: Google

Carter Levinson

Date: 2024-08-09 00:12:19

It took over 2 weeks to get a simple measurement and another 4 weeks to procure material and get it installed. Plus, they couldn’t even get it installed correctly the first time - they had to come back a second time. Finally, the quality of install was very poor. I had to point out an issue otherwise they would have installed the tile on a slant. I do not recommend this contractor to anyone.

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Source: Google

Daniel

Date: 2023-11-05 22:56:53

Very accurate cuts, the granite came out fantastic!

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Source: Google

linda brown

Date: 2023-04-01 06:23:00

What a wonderful local company. I have used them twice for remodeled bathrooms in my Pleasanton home. They fabricated my quartz and granite like artists. Seam patterns are perfect. They continue the pattern (design) through the edge. It’s quality craftsmanship. Turn around time was three days from measurement to install. Cruz in the office is extremely professional and yet casual and easy to work with. Installers were excellent. I highly recommend Everlasting!

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Source: Google

Norma Wellington

Date: 2021-09-15 15:16:58

Great experience. They did a fantastic job with our kitchen counter tops and fireplaces!!!

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Source: Google

Patti Peters

Date: 2019-10-09 03:04:44

My counter tops were installed today. I cannot emphasize how amazing they were! I live in Livermore and I wanted a local company. Communication was easy and the workmanship was excellent. I was hoping to save my back splash and they removed my old granite without issues. You would never know where the seems are if you didn't already know where to look. The workers were polite, did a great job cleaning up and made sure they asked to be certain they were doing things the way I wanted. I bought my quartzite slabs in Oakland. They would have fabricated and installed, but their price was significantly more and it did not include tear-out, but Everlasting Surfaces did it all for less. I highly recommend Everlasting Surfaces.

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Source: Yelp

Susan O.

Date: 2026-02-10 01:25:38

I was sent to Everlasting by our landscaper to choose stone for our built in BBQ. Although the stone she had did not work for my BBQ it was perfect for other areas of our remodel. I found stone elsewhere but had it all sent to Everlasting for fabrication and install. Gina was VERY helpful in laying the template for the best look. The installers did a great job ~ even staying into the dark to be certain the job was completed. I found them very easy to work with.

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Source: Yelp

Evan L.

Date: 2025-09-09 22:59:42

Initially had a good experience. People who came out and installed our countertops did a great job. That being said things went downhill after. We had about 2k worth of leftover marble from the project and were told we could pick it up. Multiple trips there and they weren't able to locate it or that the person who knew where it was was mysteriously not there. I had a marble table that broke and planned to have them make a new surface for it so I was told to bring it down and they could do it once they find the material. At this point my emails get ignored, my phone calls started getting screened (I know this because my wife called from a different number immediately after me and they picked up), and I still have no materials nor the table legs. Horrible customer experience from the administrative side of things.

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Source: Yelp

C R.

Date: 2025-01-30 06:01:13

I have been very happy with Everlasting Surfaces from start to finish. They were the assigned contractor for our Quartz countertops from Floor and Decor. Even the quoted timeline was right on. Fabian did the measurements, and Jose, Julio, and Orlando did the install. All the pieces fit exact, including one top with a tricky line, and the guys took their time to ensure everything was level and flat. Everyone was super helpful, nice, polite, clean, and careful with their work. I would definitely use them again.

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Source: Yelp

Erin C.

Date: 2025-01-18 01:34:53

Everlasting Surfaces offers a great selection of materials, reasonable prices, and quality work. I've used them twice, initially for some quartz in our master bath and more recently for a different quartz for our kitchen remodel.

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Source: Yelp

Tammy M.

Date: 2024-07-08 23:12:48

Purchased countertop through Floor & Decor and both subcontracted Hauspro and Everlasting are terrible. Where to begin... 1. They mixed up the date of install so I had to email them to remind them of the correct date (I have the email string to prove it). 2. When they did get here, I asked them to wear booties as I am 9-months pregnant and not only do I not want dirt to track in the house, but also I don't have a lot of energy to clean up after them. After the guy assured me that he would lay down the tarp and wear booties, only one thing was done -- the tarp. No booties. Ever. 3. With up to 6 crew members inside the house standing around my gas range, no one communicated with me on what's needed. Seeing them confused, I asked and they said they can't install the countertop without uninstalling the gas range, which they don't know how to do. I immediately put my contractor on speaker who let them know that they can just PULL OUT the slide-in gas range. The installation manager acknowledged and hung up the phone -- only for them to NOT pull out the range and leave the countertop uninstalled. 4. They tried to blame the plugged in range as the issue for why they couldn't install the larger countertop. The real issue is the countertop was not precisely so when they put it on, the side touching the wall simply didn't touch. 5. How did I come to find they were leaving for the day, leaving the job unfinished? They started kicking up the tarp, closing the front door, and driving off...!! The only communication I got was "no, we can't put back the kitchen faucet" and "maybe we come back tomorrow". Imagine my surprise when I had to call the office to find out they were not coming back. I have never witnessed such poor installation service, let alone customer service. No communication the entire time of what is going on, what issues were coming up, what to expect as next steps... anything! All I asked was to be updated and none of that happened until I had to call the office multiple time myself. The pictures show how they left my kitchen. This includes the damage they've done to my new cabinets. To say I'm disappointed is an understatement. Read the other reviews by Pam, Christine, Ginger, and Sunshine... this is not a fluke. This is the norm with this company.

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Source: Yelp

Kristin S.

Date: 2024-07-05 16:31:40

Amazing work and professionalism. They removed our existing countertop without breaking a single piece of our tile backsplash. Beautiful cutting work on the new granite with perfectly lined up seams. Fabricators are friendly and professional. Gina and Cruz are lovely to deal with!

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Source: Yelp

Bill B.

Date: 2024-04-06 20:21:16

We just completed a kitchen upgrade getting new quartz countertops and a sink for our kitchen and we decided on Everlasting Surfaces for the job We did check out several home stores and even Costco before settling on Everlasting Surfaces. Their office staff were very patient and helpful as we struggled with deciding on which quartz material and design we wanted. They represent several leading quartz suppliers (more than we saw anywhere else) and also gave us the information on where we could go to see full sheets of Quartz material which was very helpful. We were also able to bring samples home. Once we decided they were very fast in scheduling the installation the next week and it was all done in one day. The installers were prompt, efficient, professional, and pleasant. The fit on the counters and back splash were right on! We couldn't be more happy with Everlasting Surfaces. I should mention that their pricing was significantly less for the same materials and job than all the home stores and Costco and we didn't have to wait for any special sales either.

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Source: Yelp

Emily B.

Date: 2024-01-09 04:04:41

I had a good experience with Everlasting overall. They have a great showroom with a wide selection and will let you borrow samples to see them in your space. When they arrived to do the install the measurements weren't right but they were quickly able to get another slab delivered and make it happen. The countertops are beautiful and I'm really happy with them!

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Source: Yelp

Ashley H.

Date: 2023-11-06 18:33:21

Everlasting Surfaces did a great job installing our marble countertops. From start to finish, the process went very quickly. Gina was amazing in guiding us. The countertops look beautiful. Once the kitchen is finished, I will post pictures.

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Source: Yelp

Pam V.

Date: 2022-11-01 03:37:07

Beware of Everlasting Surfaces in Livermore! We went to MSI with our designer to select and purchase three slabs for our kitchen remodel. After careful consideration and inspection we chose three slabs of quartzite. Once the time came to have the slabs cut we made an appointment to go to Everlasting to approve the layout. After waiting an hour past our appointment time they finally lead us outside to see the templates on the slabs. It was at this time we noticed two of the slabs had MAJOR damage. One had a major crack down the middle, another was pitted with areas of additional cracking. (Pictures attached.) Everlasting first said that they arrived that way... (So how can you accept delivery of severely defective slabs?!) The company failed to take any responsibility for the damage. We have filed a claim with the CSLB (California State License Board). CSLB complaint: In June of 2020 we went to MSI to pick out quartzite slabs to fabricate our kitchen counter tops. We went with our designer so that the slabs would be consistent with the other parts of the kitchen. After we chose 3 slabs of Midnight Fusion we contracted with Everlasting Surfaces to buy the slabs and fabricate the countertops. Everlasting Surfaces purchased the slabs on July 1, 2020. Although we had the renovation plans complete before we found the slabs, the permitting process took a long time because this was the beginning of the pandemic. We had to wait months to get all of the approvals and then we had to revise the plans because of mistakes with the initial engineering drawings. It took months to approve the revised plans. We began construction in January of 2022. In June of 2022 the contractor told us he was ready to have the templates for the countertops made. Everlasting Surfaces made the templates. The following week we went to decide where to put the templates on the slabs. When they brought out the slabs we saw that one of them was broken and the other two were damaged. The people helping us told us that two of the slabs were unusable but the third might be usable. Since the slabs are made of natural stone and the patterns are unique and we needed three slabs to make all of the counter tops we asked for our money back. We were told that since it had been two years since the slabs were purchased that they would not refund our money because the contract we signed had a time limitation. They finally admitted that there is no time limitation in the contract. In addition they never told us that there was any problem storing the slabs in spite of the fact that they had both our phone number and email address. Next Everlasting Surfaces contacted MSI and found that there were 2 remaining slabs of Midnight Fusion and offered to pay half of the cost of the additional slabs. In spite of the fact that they wanted us to pay half the cost of the new slabs even though they broke the original slabs we went with our designer to see if the new slabs would work. Since the slabs were from a different lot the patterns were very different from the original slabs and in addition the new slabs were scratched. Since this compromise wouldn't work we asked for our money back again. I tried to reach Nancy Bishop at Everlasting Surfaces but always got someone else and she never returned my calls. Since Nancy Bishop wouldn't return my calls and our kitchen renovation was stopped until we could get countertops we went with our designer to buy new slabs. The countertops have been fabricated from the new slabs and have been installed.

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