10 Best Custom Countertop Fabrication & Installation Experts in Indianapolis, IN

Introduction: Cabinet and Stone Expo is a trusted and skilled manufacturer of stone countertops and stone products, serving clients since 1963. Based in Indianapolis, this company has earned recognition for its high-quality products and exceptional customer service.

Reasons for Inclusion in the Ranking: Cabinet and Stone Expo was included in our ranking due to its outstanding customer reviews, impressive portfolio, and high ratings. The company operates its own office and production facility, ensuring quality control at every stage. Despite having 9 years of experience in stone countertops, they have shown remarkable performance comparable to more seasoned professionals in the market.

Professionalism and Secret Shopper Call Results: Our secret shopper call confirmed the company's high service level. The manager's friendliness was rated 4 out of 5, and their expertise was rated 5 out of 5. Our analysis revealed that Cabinet and Stone Expo offers competitive prices, with a production and installation timeline of 21 days and a quote preparation time of 2 days. The Down payment condition is 50%, which is standard in the industry.

Product Range: Cabinet and Stone Expo offers a wide range of products, including kitchen countertops, kitchen island countertops, bathroom countertops, fireplace surrounds, outdoor countertops, and commercial countertops. The company works with natural and engineered stone, including granite and quartz.

Additional Company Benefits: Cabinet and Stone Expo is a small business that ensures accessibility for people with disabilities (wheelchair accessible entrance, parking, restrooms, and seating). The company also provides assembly and repair services, service guarantees, credit card payments, debit card payments, NFC mobile payments, in-store shopping, and delivery.

Customer Reviews:

1. "The people at Cabinet and Stone Expo were great to work with and very professional! Our kitchen turned out great because of their attention to detail and great customer service! This was our second kitchen remodel with C&S, and we are currently working on kitchen #3! They are the BEST!"
2. "Worked with Lauren in the office to assist our purchase of new quartz counters and a new sink. The experience could not have gone better. Their pricing, with install, was by far the best I found; Lauren was awesome to work with; the install team was professional and efficient; and the communication was perfect. I will not even shop around the next time I need a new countertop."

Conclusion: Cabinet and Stone Expo has rightfully earned a place in our ranking of the best stone countertop companies in Indianapolis and is vying for top positions. This company demonstrates a high level of professionalism, a broad product range, and excellent customer service. We are confident that partnering with Cabinet and Stone Expo will be a pleasant and valuable experience for all clients seeking quality stone products.

Introduction:

Granite America is a trusted and competent manufacturer of stone countertops. The company specializes in installing high-quality new countertops and offers exceptional service.

Reasons for Inclusion in the Ranking:

Founded in 2008, Granite America has continuously improved its procedures for measuring, fabricating, and installing countertops. The presence of their own office and production facilities allows them to maintain strict quality control at all stages. Granite America boasts excellent reviews, an impressive portfolio, and high ratings.

Professionalism Through Mystery Call:

Our mystery call revealed that Granite America’s staff are extremely friendly (rated 5 out of 5) and highly knowledgeable (rated 5 out of 5). We also analyzed their pricing, fabrication times, and prepayment terms. Their quote preparation time is 26 days, which is notably longer than other companies.

Prepayment Terms, Fabrication, and Quote Preparation Times:

They require a 50% prepayment, with a fabrication and installation time of 14 days.

Company Recommendation:

We recommend Granite America despite the longer quote preparation time because of their high level of service and product quality. Their managers are always ready to answer any customer questions.

Product Range:

The company offers kitchen countertops, island countertops, bathroom countertops, fireplace surrounds, outdoor countertops, and commercial countertops. Granite America works with both natural and engineered stone, including quartz.

Additional Benefits:

The company Identifies itself as women-owned and is a small business. They offer wheelchair accessible entrances, parking, restrooms, and seating. Additional services include repair services, service guarantees, gender-neutral restrooms, free Wi-Fi, and multiple payment options including checks, credit cards, debit cards, and NFC mobile payments.

Customer Reviews:

1. "I couldn’t be more thrilled with Granite America!!! From Sales, through installation, absolute professionalism! The installers treated my home, like it was their own. I will definitely be using this company in the future!"
2. "Their technique, with the precision cutting, is amazing. They were fast and had reasonable pricing on the quartz, too. With the machined cutting they were able to match up the patterns in the countertops (at least that is what it looks like) and the seam they put in is almost completely invisible. The team they sent out to install the counter tops were very good and installed all four pieces level, neat, and fast. Thanks for doing a good job people."

Conclusion:Granite America has earned a top spot in our ranking of the best countertop companies thanks to their quality, professionalism, and outstanding reviews.

Introduction

Cutting Edge Countertops stands out as a reliable and competent manufacturer of stone countertops, making it into our list of top companies. Known for installing high-quality countertops and offering excellent customer service, Cutting Edge Countertops has built a solid reputation in the industry.

History and Reputation

Founded around 2012, Cutting Edge Countertops quickly earned a name across the Midwest for producing top-quality kitchen countertops. With its own office and production facilities, the company controls quality at every stage. Despite a 21-day turnaround for countertop fabrication and installation (above the industry norm of 14 days), the company compensates with exceptional product quality and service.

Mystery Call and Evaluation

Our mystery call assessment revealed that while the friendliness of the manager was rated 0 out of 5 due to the lack of phone interaction and only email correspondence, the expertise of the staff was rated 3 out of 5 because the responses were brief and to the point. The company prepared an estimate within one day, which is an excellent indicator.

Product Range

Cutting Edge Countertops offers a wide range of products, including kitchen countertops, kitchen island countertops, bathroom countertops, fireplace stone cladding, outdoor countertops, and commercial countertops. They use both natural and engineered stones, including quartz. The company provides veteran discounts and requires a 50% deposit.

Customer Reviews

Customer reviews highlight the high quality of services:

1. "Corey, Devin, and Evan installed our quartz countertops last week. The process was so fast, I was shocked when they finished it up. Exceptional work and the crew was courteous and highly skilled. Would highly recommend."
2. "I can't put into words how much I appreciate Cory and Evan for installing the countertops in our kitchen. They were very professional, and finished in just a few hours. Our remodeling project is coming together nicely, and we appreciate Cutting Edge Countertops for being a huge cornerstone (pun intended)! Now, we just need the faucet, light fixtures, and backsplash. THANK YOU!"

Additional Benefits

Additional benefits of the company include being women-owned, having wheelchair-accessible entrances and parking, service guarantees, acceptance of checks, credit and debit cards, in-store shopping, in-store pickup, and delivery services.

Conclusion

Cutting Edge Countertops has earned its place in our top rating due to its high-quality products, excellent reviews, and impressive portfolio. We recommend this company for those seeking a reliable and professional stone countertop manufacturer.