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About Worldwide Granite & Marble — Ranked №4 Countertop Fabricator and Installer in Cleveland, OH
69.16
total score
The main rating value calculated from more than 30 indicators.
Exact value: 69.155573 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Worldwide Granite & Marble, founded in 2004, ranked number 4 in Cleveland, OH in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Worldwide Granite & Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Worldwide Granite & Marble: Total Score & Key Ratings
The Total Score of 69.16 out of 100 achieved by Worldwide Granite & Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Worldwide Granite & Marble has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.63 out of 5.
You can read detailed information and evaluations from our independent research of Worldwide Granite & Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Worldwide Granite & Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Worldwide Granite & Marble
A skilled group of fabricators can fashion tops out of natural or engineered stone of any kind, including granite and quartz countertops. They are able to remove huge slabs of stone, measure your area, finish the edges, reassemble the countertops, and install them so that they look great for your kitchen, bathroom, bar, or other projects. They have the tools and the experience to do all of these things. The firm has a countertop fabrication shop in Cleveland and serves the entirety of Northeast Ohio. Clients like the thoughtful service they receive and keep coming back to the store or recommending it to their friends and relatives.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 73
Google
4.9
reviews: 73
YELP
n/a
reviews: n/a
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.630186 out of 5.
criteria: 10
Staff friendliness
1
Poor
Staff friendliness
We rate the staff friendliness of Worldwide Granite & Marble as Poor.
Based on our mystery shopper research, the staff at Worldwide Granite & Marble showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category.
Important:
Our rating is based on the personal experience of our mystery shopper with Worldwide Granite & Marble’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Worldwide Granite & Marble directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Worldwide Granite & Marble as Good.
The staff member from Worldwide Granite & Marble who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Worldwide Granite & Marble may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.8
Experienced
Company Age
Worldwide Granite & Marble is an experienced company, operating since 2004.
Our research revealed that Worldwide Granite & Marble began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services.
Important:
This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Worldwide Granite & Marble directly.
Own Office
5
Has Office
Own Office
We note that Worldwide Granite & Marble has a dedicated office.
Our research revealed that Worldwide Granite & Marble operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Worldwide Granite & Marble directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Worldwide Granite & Marble has its own production facility.
Our research revealed that Worldwide Granite & Marble operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Worldwide Granite & Marble directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Worldwide Granite & Marble does not offer discounts for veterans.
Based on our mystery shopper research, we found that Worldwide Granite & Marble does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Worldwide Granite & Marble directly for confirmation.
Production time
4.7
Very Fast
Production time
We rate the production time of Worldwide Granite & Marble as Very Fast.
Our mystery shopper research revealed that Worldwide Granite & Marble quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Worldwide Granite & Marble is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Worldwide Granite & Marble during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Worldwide Granite & Marble.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Worldwide Granite & Marble as Standard.
Worldwide Granite & Marble requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Worldwide Granite & Marble may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Worldwide Granite & Marble.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Worldwide Granite & Marble as Average.
According to our mystery shopper evaluation, Worldwide Granite & Marble provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Worldwide Granite & Marble.
Affordability
4.6
Low
Affordability
We rate the price level of Worldwide Granite & Marble as Low.
Our mystery shopper research revealed that Worldwide Granite & Marble offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $75.85 per square foot, while for Carrara Morro quartz, the price was $61.69. These prices fall into the Low category, making Worldwide Granite & Marble an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $6326 for Calacatta Idilio quartz and $5145 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Worldwide Granite & Marble.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Worldwide Granite & Marble
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Cash
Veteran-owned
Open to All
Countertop Installation
Kitchen & Bath
Granite supplier
Bathroom remodeler
Kitchen remodeler
Marble contractor
Reviews about Worldwide Granite & Marble
All (15)
Google (15)
Source:Google
Jack Kowalewski
Date: 2024-03-25 15:58:35
A pleasure to work with. The measurements were perfect and the end result is beautiful and a perfect fit! Michael and his crew were right on time for both appointments and did a great job! Highly recommended!
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Source:Google
Kristen Hatina
Date: 2024-11-19 17:19:35
Worldwide Granite did not disappoint. Mike was key in communicating every step along the way. He stayed in contact with me throughout our kitchen remodel. He made promises and delivered. The day of install Scott called to let me know they would be at my house within 30 minutes. Both Scott and Darin executed the install flawlessly. They were professional, kind and their craft of building and installing our countertops spoke for themselves. Flawless and stunning!!😍
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Source:Google
J Schmitz
Date: 2023-06-08 15:19:43
I had them do my kitchen and basement bar. Great work by the installers and we love the end product. Highly recommend.
Read more
Source:Google
Nathan Brannen
Date: 2023-01-16 21:12:43
I’ve used Worldwide Granite & Marble on a number of projects as they have the best prices as well as great service. I highly recommend WGM and will continuing using them and recommending them to my clients and friends.
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Source:Google
Gerald Fantozzi
Date: 2024-08-08 17:59:56
Great service, great crew, amazing quality, and very fast turnaround time. They installed a custom island countertop for me and definitely exceeded my expectations. I highly recommend worldwide!
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Source:Google
Smcdan51 Mcdan
Date: 2023-06-08 15:54:39
I'm a builder, I've used them on probably 20+ kitchens, bathrooms and fireplaces, showers and even chose them to do my own home. Top notch work every time. Great timing between template and install. Highly recommended.
Read more
Source:Google
Tom McLaughlin
Date: 2024-07-19 18:57:20
Great experience with the Worldwide Granite & Marble. Two visits in and out for my kitchen remodel. First appointment was the measurements. Mike came out and offered his advice and expertise, then the install. The guys were quick, and efficient. Respectful of my home and were careful not to damage anything. First class install. Highly recommend this professional organization. Check out the attached photo.
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Source:Google
Timothy rideout
Date: 2024-11-22 19:35:37
Excellent experience beginning to end. Product looks great. Installation was very professional. They took their time and left everything spotless. Quick turnaround time from measuring to installation. Highly recommend Worldwide!
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Source:Google
Lauren Jones
Date: 2023-04-13 14:37:15
I love working with Mike (and his team) as they are always prompt and courteous with all of my clients. He hasn't let me down. Best fabricator in the Cleveland area!
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Source:Google
Ruthie lasecki
Date: 2024-07-09 17:29:08
Mike and his team did a fantastic job ensuring our countertops were everything we wanted. His expertise was appreciated and his consultation on sink selection was fantastic. He took time making sure the slabs were the quality we needed to complete our project. The installation team was also incredible they provided quality installation and were efficient and left everything clean and organized. We would highly recommend Worldwide Granite and Marble and we will use them again for any future projects!
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Source:Google
Patrick Cantlin
Date: 2023-06-08 16:33:28
Worldwide helped me finish off a bathroom remodel. The owner himself came out and measured, and found a piece that was exactly what my wife was looking for. The installation crew was great, and did not leave a mess behind like most companies. We are very happy with Worldwide and would definitely recommend to anyone.
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Source:Google
JB Burdette
Date: 2023-10-05 18:56:34
The quartz countertops look amazing! All the employees were so helpful and very pleasant to work with. I would highly recommend them. Thank you for making life a little easier. :)
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Source:Google
Patrick Murray
Date: 2024-09-17 15:30:58
Worldwide Granite and Marble were awesome. Countertops and a large island installed to perfection. Initial measuring through installation was unbelievably quick and efficient, including using a forklift to get the large island slab to the second floor! Their pricing was the best I could find. I would use them again without hesitation.
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Source:Google
Dan Patrick
Date: 2023-07-14 14:36:27
This company is top notch! I would give them 10 stars, if I could. We love our quartz counters and composite sink. Perfect fit and they look absolutely stunning. Thank you, Mike and team for such a great experience! Your professionalism made my kitchen renovation stress free and these quartz countertops was the icing on the cake! Thank you.
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Source:Google
Amy M
Date: 2024-10-24 13:52:18
I would recommend Worldwide to anyone looking for stone for their home or business. The staff was helpful, professional, quick to respond and installed my project in the timeframe they said it would take. Scott was a pleasure to work with. Thank you Worldwide! My countertops look awesome!
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Source:
FAQ About Worldwide Granite & Marble — Based on Independent Research
What materials can I order a countertop from Worldwide Granite & Marble?
During our independent research, we found that Worldwide Granite & Marble offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Worldwide Granite & Marble’s clients in Cleveland, OH for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Worldwide Granite & Marble fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Worldwide Granite & Marble is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Worldwide Granite & Marble fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Worldwide Granite & Marble, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Worldwide Granite & Marble most often implement in Cleveland, OH?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Worldwide Granite & Marble successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Worldwide Granite & Marble?
The company’s office is located at 4055 Superior Ave, Cleveland, OH 44103, but its work is not limited to just the city of Cleveland, OH. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Worldwide Granite & Marble work with?
Like many participants in our rating, Worldwide Granite & Marble works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Worldwide Granite & Marble often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Worldwide Granite & Marble have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Worldwide Granite & Marble has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Worldwide Granite & Marble offer any discounts on countertop fabrication in Cleveland, OH?
According to our research, Worldwide Granite & Marble does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Worldwide Granite & Marble may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Worldwide Granite & Marble in Cleveland, OH?
According to the assessment of our independent rating, Worldwide Granite & Marble in Cleveland, OH falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $6326$ at a rate of $75.85$ per sq. ft., and the cost using Carrara Morro quartz was $5145$ at a rate of $61.69$ per sq. ft. These prices turned out to be among the lowest of all companies in Cleveland, OH, which allowed us to categorize Worldwide Granite & Marble as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Worldwide Granite & Marble?
Yes, according to our research, Worldwide Granite & Marble offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Worldwide Granite & Marble?
According to our independent research, Worldwide Granite & Marble in Cleveland, OH offered one of the fastest fabrication and installation timelines for a stone countertop — just 10 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 10 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Worldwide Granite & Marble to prepare a quote for countertop fabrication and installation?
According to our research, Worldwide Granite & Marble in Cleveland, OH prepared a project estimate within 10 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Worldwide Granite & Marble offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Worldwide Granite & Marble performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Worldwide Granite & Marble provide for its work?
According to our information and industry practice, Worldwide Granite & Marble, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Worldwide Granite & Marble in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Worldwide Granite & Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Worldwide Granite & Marble for a Free Estimate
Worldwide Granite & Marble is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Worldwide Granite & Marble know that you found them through the National Ranking Countertops Contractors!