

WL (CM) Stone Works Inc.
since 2001
Examples of works performed by WL (CM) Stone Works Inc.




















About WL (CM) Stone Works Inc.
total score
Exact value: 72.880362 out of 100.
WL (CM) Stone Works Inc. installs countertops from natural stone in the Chicago land. In its showroom you can choose from a huge number of stones and shapes. This family business is famous for its professional designers and experienced installers. You shouldn’t be worry about scratchers during installation because everything will be done in a perfect way.
We advice you to learn information on the company’s website. Installation of your countertop will take no more than 2 weeks. The company has been cooperating for 20 years with such suppliers.
The company’s managers make all measures. You will be happy with your new countertop if you choose WL (CM) Stone Works Inc.
Customer Feedback Score
4.8
reviews: 74
4.7
reviews: 30
YELP
4.8
reviews: 44
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.9
Staff friendliness
1
Staff friendliness
We rate the staff friendliness of WL (CM) Stone Works Inc. as Poor. Based on our mystery shopper research, the staff at WL (CM) Stone Works Inc. showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with WL (CM) Stone Works Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting WL (CM) Stone Works Inc. directly to better understand their approach to customer service.
Staff Expertise
3
Staff Expertise
We rate the staff expertise of WL (CM) Stone Works Inc. as Good. The staff member from WL (CM) Stone Works Inc. who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at WL (CM) Stone Works Inc. may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.2
Company Age
WL (CM) Stone Works Inc. is an experienced company, operating since 2001. Our research revealed that WL (CM) Stone Works Inc. began operating in 2001, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to WL (CM) Stone Works Inc. directly.
Own Office
5
Own Office
We note that WL (CM) Stone Works Inc. has a dedicated office. Our research revealed that WL (CM) Stone Works Inc. operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting WL (CM) Stone Works Inc. directly to confirm the latest details.
Own Production
5
Own Production
We note that WL (CM) Stone Works Inc. has its own production facility. Our research revealed that WL (CM) Stone Works Inc. operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting WL (CM) Stone Works Inc. directly to confirm the accuracy of this data.
Veterans Discount
5
Veterans Discount
WL (CM) Stone Works Inc. offers discounts for veterans. Our research revealed that WL (CM) Stone Works Inc. provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting WL (CM) Stone Works Inc. directly to confirm the accuracy of this data.
Production time
4
Production time
We rate the production time of WL (CM) Stone Works Inc. as Fast. According to our research, WL (CM) Stone Works Inc. quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by WL (CM) Stone Works Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with WL (CM) Stone Works Inc..
Deposit Level
3
Deposit Level
We rate the deposit level of WL (CM) Stone Works Inc. as Standard. WL (CM) Stone Works Inc. requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by WL (CM) Stone Works Inc. may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from WL (CM) Stone Works Inc..
Quote Time
5
Quote Time
We rate the quote preparation speed of WL (CM) Stone Works Inc. as Very Fast. Our mystery shopper research revealed that WL (CM) Stone Works Inc. prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. WL (CM) Stone Works Inc. is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with WL (CM) Stone Works Inc..
Affordability
4.5
Affordability
We rate the price level of WL (CM) Stone Works Inc. as Low. Our mystery shopper research revealed that WL (CM) Stone Works Inc. offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $66.67 per square foot, while for Carrara Morro quartz, the price was $65.35. These prices fall into the Low category, making WL (CM) Stone Works Inc. an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $5560 for Calacatta Idilio quartz and $5450 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from WL (CM) Stone Works Inc..
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact WL (CM) Stone Works Inc. for a Free Estimate

4310 S Shields Ave, Chicago, IL 60609
Additional benefits of WL (CM) Stone Works Inc.
Small business
Delivery
In-store pickup
Onsite services
Wheelchair accessible entrance
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Open to All
Bike Parking
In store shopping
In store pickup
Countertop store
Kitchen & Bath
Countertop Installation
Reviews about WL (CM) Stone Works Inc.
All (58)
Google (10)
Yelp (48)

Lisa Wuertz
Date: 2024-05-10 17:18:37
WL Stone was great to work with! They were responsive, easy to work with and had very reasonable pricing. They walked me through every step of the process and I couldn't recommend them more. The product we chose was MSI's Soapstone Mist quartz and the countertops turned out beautifully thanks for WL Stone!
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Alfred Granberry
Date: 2024-11-09 17:34:31
Man, I loved working with these guys! I had the onsite measuring and install of my countertop. they came out measured everything and then came back and installed it, they did the under counter sink attachment and caulked up everything an were done in record time. Beautiful stone and the install team worked as one solid unit. made it seem like magic on the install. My wife picked the color of Granite and is so happy now. She has the kitchen she always wanted, streamlined, Bright, durable, easy to clean, easy to spot dirt on after use. she can now keep it clean according to HER standards, because board of health is too weak according to her. Ha. Great Job Great Product. On Left side, she wanted space for a 10" wide rolling spice rack", next to oven, and solid countertop with dual treated water faucets, 1 RO water, 1 Alkaline water. and of course regular water faucet. all positioned as requested. I was still installing the water treating system when this was taken so no center cabinet doors on. Then as an added bonus, they gave me the sink cutout piece which I will use as a cutting board in the backyard BBQ's in the summer next year as this year is over for outdoor cooking. Most places would have charged me for finishing the edges of this extra piece. Man customer service beyond expectations. I'll be back for more tops for my customers in the future.
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Paul M
Date: 2020-01-23 23:55:37
We had a great experience w Stone Works after being highly recommended by several friends. The office was patient and helpful in providing avail options while the install team was very detailed!
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Joe Kriegel
Date: 2024-02-08 20:50:33
Danny was hands on the entire job, measuring, delivering and installing countertops. Highly recommend WL Stone for quick turnaround from start to finish 👍Joe Kriegel, JAK
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Aziza Islam
Date: 2024-10-02 17:04:09
Excellent products and advice for picking the best choice regarding function, space, and design. The owner and staff were courteous. The delivery was on time, and any adjustments were handled without problems.
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P J
Date: 2021-07-01 13:10:39
Overall, great service. Make sure you ask for Danny. He was super helpful going over all the options for our project, unlike other stone providers that blew off the alternatives in favor of more expensive options, and never once tried to convince us to take those more expensive options. He was honest about the pros and cons of each path and genuinely had our best interest in mind. He communicates well, is responsive, and is extremely patient with any and all questions. Never once did we feel rushed, or that he was pressuring us one way or the other. We also appreciated that he was onsite to supervise the job (unlike many other contractors). You cannot ask for better service. He provides honest service and fair pricing. The reviews on Yelp seem to confirm the same. Would totally recommend WL Stone and Danny!
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Katlyn Nicolai
Date: 2021-04-16 16:56:54
BEST COMPANY EVER!!! Honestly, one of best experiences in customer service my boyfriend and I have had in years. Emails are answered quickly with every concern addressed. Cost was great and the workers were efficient. Job was complete within two weeks of ordering the custom quartz we selected. We will be recommending WL Stoneworks to everyone we know if they are in need of new countertops. Please use them!
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Mellina Land
Date: 2021-03-21 15:00:45
Great selections on granite and marble, reasonably priced, quick turnaround and the staff is very pleasant and helpful. They also give you free samples that help you visualize how the piece would look in your home.
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Brian Miller
Date: 2020-12-10 01:05:36
I am a general contractor and use WL exclusively for all our remodels. We have used them for approx 8 years now and over 100 projects. The team is fantastic. One of our favorite vendors. Very friendly, knowledgeable, cost effective and very good at what they do. I would recommend WL to anyone who wants excellent service and quality. They are detailed and care very much about the end result for their customers. A+++++
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eleazar “eli” cisneros
Date: 2019-07-04 21:42:13
Very good people here and receiving. They were polite and friendly. When you come up here and deliver. There's a low bridge when coming .you have to take a right on princeton street come a school. On that street in front turn right. It says wrong way, but told by people here that lives here that trucks and use this to turn right and straight then turn right...it's RIGHT THERE ON LEFT SIDE. Can't miss it Hope it helps someone
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Dennis D.
Date: 2025-04-17 20:37:52
These guys are great! Perfect, fast and beautiful counter installation. Danny's measurements were right on! thanks
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Arcelia R.
Date: 2024-07-19 12:37:35
We have been using WL Stone for many of our big and small projects over the years. They take their time to make sure we are satisfied with every detail and give advice if they believe the counter top may have a better cut then our idea. They don't look down on our small insignificant cut this edge from this random counter we acquired project either. Such professional and kind people that will travel all around the city from Bronzeville, Beverly to Indiana.
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Lauren L.
Date: 2024-06-05 15:28:53
Absolutely come here for your countertop! This place is fantastic. The service can't be beat. Found a great deal on a quartz countertop. Very pleased with the entire process.
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Lisa W.
Date: 2024-05-10 17:19:22
WL Stone was great to work with! They were responsive, easy to work with and had very reasonable pricing. They walked me through every step of the process and I couldn't recommend them more. The product we chose was MSI's Soapstone Mist quartz and the countertops turned out beautifully thanks for WL Stone!
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Sharon H.
Date: 2023-09-03 01:40:42
It's been a long time since I've worked with a company that did what they said they would do. They showed up at the appointed time. They didn't rush getting the job done. They took their time to review what I wanted the kitchen countertops to look like and to ensure the job was completed at a high level. They provided excellent service and a quality product. I highly recommend WL Stone Works.
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Eleanor T.
Date: 2023-03-23 02:46:04
We are renovating our kitchen. WL Stone works did our kitchen countertops. They had a wonderful selection of products. It was so easy working with them. They were knowledgeable, made the process so simple and followed up promptly each step of the process. The install was perfect. Thank you WL Stone Works. I am in love with my counter tops!
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AK D.
Date: 2023-01-21 04:13:24
I couldn't happier. The business is run like a well-oiled machine. All communication was prompt, clear, polite, and professional. They answered all my questions. Danny, the lead, stayed on site and watched over the entire installation process. They left the place as clean as they could. Once I made a commitment (down payment), the process went very fast. I found their prices to be very fair and competitive.
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Joe J.
Date: 2022-09-15 15:53:43
We have had four countertops installed by WL Stone Works in various homes over the years in our kitchens and bathrooms. In all cases, the crew installing the countertops were efficient and did an excellent job with the installations. Credit to Danny who did a great job with the measurements assuring an excellent fit with the fabrication.
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Candice K.
Date: 2022-01-13 13:44:52
I was very impressed with Danny's work. He cited a hole for us to be able to install a water filter spout in our existing granite kitchen. Danny was kind and quick. Very fair price as well. Scheduling was easy via email.
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Marian C.
Date: 2021-11-21 16:55:26
WL Stone Works replaced ugly dated granite with Antique White quartz in my loft kitchen. Excellent work. Alex and Jin are very easy to work with and good at addressing questions and issues thoughtfully, patiently and in a timely manner. Reasonable lead times. So happy with the bright white countertops. Highly recommend this company.
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Rene P.
Date: 2021-09-16 00:28:52
I was referred to several vendors for my counter tops Jin at WL Stone Works secured my business almost SOLELY by email! I have busy work days, but needed to find someone to do my counter tops and boy did they deliver! The work and communication were impeccable and really made all the difference for me. I got pictures of the slab upon receipt by their team and then pictures of the slabs cut and ready for install. The install was quick and excellent! I'll be working with them again when I do my bathrooms! Thank you all for your attention to me and to the details!
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Frances B.
Date: 2021-07-16 21:22:59
I am very happy I ended up selecting this vendor for my counter tops. They were patient with my many questions. Order was quick. Install was a blink of an eye fast AND way ahead of schedule. When I call to say one out the pieces had a noticeable scar, they replaced it right away. I love the counter tops!! Highly recommend this vendor.
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Marlon C.
Date: 2021-03-29 00:00:32
Quick, competitive and friendly. My whole family stands with this business. Their warehouse is great. Take your dimensions with you. They'll quickly come out for a template. They went beyond expectations by installing my kitchen faucet.
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Mrunal P.
Date: 2021-01-22 03:53:34
Staff was great, provided a quote online and confirmed pricing when they came out for measurements. Install went quickly and cleanly.
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Warren A.
Date: 2020-11-26 04:16:05
We recently did a kitchen remodel a year ago and we ordered our countertops from WL Stone. 100% satisfied with the work and prices. Danny was extremely professional, knowledgeable, and super helpful. We recently moved into a new home and of course, we came back to WL Stone for our countertops.
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Caroline P.
Date: 2020-10-06 20:24:12
I shopped around a little to replace my bathroom countertops and shower bench (this was prior to the pandemic). Jin came to my home to take measurements and brought lots of samples for us to choose from. The installation team was very efficient and careful, and the whole process was quick. I will absolutely go back to WL next time I have need for new countertops!
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Vee J.
Date: 2020-09-19 20:03:54
My experience was really, really good! They were professional, prompt and the pricing good. I saw a piece of stone I thought would be great for my bathroom vanity since the bathroom was being remodeled. I sent it to them, they had it! Sent someone out to measure- pricing was GOOD, the Cut it to specifications and delivered it. The also install if you need it- I didn't. Would definitely recommend!!!
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Stacy J.
Date: 2020-08-31 18:27:44
My experience was SUPERB! From the moment I called to set up an appointment for someone to come out and measure my space, to the time the gentlemen left my home after the installation of my granite was a very satisfying and professional experience. The fact that it took only 7 days for the ENTIRE PROCESS blew my mind! I couldn't be more in love with my purchase and HIGHLY recommend this company to any and everyone! P.S. Moon White was my color of choice and it goes perfect with my kitchen cabinets and flooring.
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Valerie S.
Date: 2020-08-13 16:18:27
We had a great experience with WL Stone Works for our bathroom remodel. They made the process quick and easy even during a pandemic. I told them via email what I was looking for and Jin recommended a slab they had in stock that looked perfect over photos (Colorquartz Venatino). They were able to come out and measure shortly after we were ready for them and the turnaround for installation was very quick. Installation went smoothly and the installers were neat and careful with their work. Everyone who came into our come wore a mask as well. The counter is beautiful in person, and we really appreciate the finished product!
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Steve N.
Date: 2020-05-15 14:21:16
I have used WL Stone Works twice and they have done a fantastic job both times. It was great to be able to go to the warehouse and pick out the counters in person. Friendly staff and installers, they are fast and cleaned up perfectly. I will always use them for countertops and refer them to anyone looking for a great vendor.
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Lynn M.
Date: 2019-11-16 20:52:45
Superb Service and Products. We have worked with WL Stoneworks twice, and we highly recommend them.
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Al A.
Date: 2019-10-18 03:56:33
Love my new counters! Great service, fast and efficient installation! It was a smooth, pain-free process. Thanks, Danny and team!
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Emilee M.
Date: 2019-09-08 20:53:25
This was the easiest part of our kitchen renovation, Jin was easy to work with and very responsive. They made our timeline work and our countertops look beautiful. Day of install was quick and easy and right on time! Would highly recommend them.
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Katie D.
Date: 2019-09-04 15:22:43
WL Stone Works installed quartz in our kitchen and bar. They had a great selection in-stock, and were able to come measure and install within a few days of selecting our finishes at the showroom. WL Stoneworks cut around some weird existing conditions and did a really nicely finished mitered waterfall edge. Would recommend to anyone looking for new countertops!
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Robert P.
Date: 2019-08-22 05:45:59
These guys are a one-stop shop and have many options in stock with very fast turn-around. Installers were cautious and capable. Delivery time was right on-time. Couldn't ask for anything else.
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Kelly B.
Date: 2018-10-14 01:11:15
Danny and Jin were wonderful to work with-They are professional from start to finish. The communication is outstanding. Danny came out several times to measure and make sure everything, including the new sink we bought would fit. He even came back and added a backsplash at the last minute. I highly recommend CM Stoneworks!
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Sarah K.
Date: 2018-09-11 21:12:49
Jin and his team did a great job replacing my granite counter top in my kitchen. They were fast and reasonably priced. I would definitely use them again.
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Art T.
Date: 2018-07-09 16:06:37
I've been working with CM for years and have sent many clients over to them. I've been meaning to write a review for them for such a long time; but, something always diverts my attention. But, today, I wanted to write that long awaited review. People will be hard pressed to find a more courteous , professional, responsive group of workers. They are quick to help and very reasonable with their pricing. What's nice is that the warehouse, showroom, and cutting room is in the same building; so, you can see the slab that you'll be getting and not just from the small samples. With all the competition going up, and often quickly folding, its nice to have a place like CM Stonework to rely on. Thank you to all the people at CM/WL for all that you do!
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Iris Y.
Date: 2018-06-17 03:10:48
I called up half a dozen 5-star countertop companies in the Chicago area before choosing CM stoneworks because of their responsiveness, professionalism, friendliness, and reasonable price. And I couldn't be happier with them! CM stoneworks exceeded my expectations in every aspect! In addition to the skilled and speedy installation process, several things made me highly recommend this company. First of all, when we were indecisive in choosing the quartz we want, Alex and Jin were so patient and helped us by delivering several physical samples and sending pictures of projects they've done with the quartz of our interest. Secondly, we had to reschedule installation dates due to purchasing of a wrong-sized sink. CM stoneworks was able to accommodate without any questions. Lastly, after our countertop project we also had our cabinets refinished. Unfortunately the cabinet guys broke one of the caulk and was not able to restore it. I emailed Jin and hope that they wouldn't mind coming to re-caulk for me whenever they get a chance. I wasn't hoping for much since the damage was done after the beautiful job they did. However, Jin replied my email within a day and Alex came to our house after two days to re-caulk. Because of this incident, I know that I can count on CM stoneworks if anything ever goes wrong with the quartz we got. I would definitely use them again in the future!
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Fasa E.
Date: 2018-01-11 06:25:09
I couldn't be happier with my countertops from CM Stone Works. Their customer service is top notch and they made the whole process so easy.
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Galen M.
Date: 2017-11-27 17:03:48
Big Thanks to Jin and his team over at CM Stone Works for helping us install new countertops. Not only was the selection process very smooth and professional, but CM Stone Works jumped in and partnered with us on our kitchen remodel project that had multiple moving parts. We were able to send Jin the model numbers for the appliances we were having installed; Jin did his homework and correctly pulled the specifications off the internet. Jin patiently discussed various options between Quartz, Granite, and Marble, and gave us a spot on quote based on our measurements, which they confirmed later. On top of everything, they where able to squueze in a late request and get our countertops installed the day before ThanksGiving! Our kitchen remodel is not complete yet, but we are well on our way to completion thanks to Jin and CM Stone Works... We Highly Recommend!
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S T.
Date: 2017-05-27 15:12:53
Highly recommend! They were professional, easy to work with, quick to respond, and did an amazing job installing white quartz countertops in our kitchen. They have someone that will oversee the entire project to make sure the countertops are perfect. You don't realize how difficult it is to install countertops until you watch what is needed to make it all happen. I was very impressed and happy we used them.
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Ted K.
Date: 2017-05-05 17:29:13
Top notch customer service and quality of product! I worked with Jin throughout the process. He was extremely responsive and knowledgeable. I visited the showroom and warehouse to see the slabs in person and ended up choosing the Artic White quartz slab to replace. Within 2 weeks, the vanity tops and sinks where installed and they look amazing. To add to that, several weeks later we had our vanities refinished and the painters got some paint stains on the counter tops. I emailed Jin asking what I could use to remove the stains. Instead of answering with a product, Jin sent out Alex, who happen to be in the area, the next day to help remove the stains. Amazing customer service, even after installation! When we decide to replace our kitchen counters, CM Stoneworks will be the only place we will go to.
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Shira M.
Date: 2016-12-14 02:08:03
CM Stoneworks is the best. From the beginning you feel like you are part of the family. We worked primarily with Alex, but Jim was just as helpful and friendly. Getting an estimate was quick and easy, and a really fair price. Alex came out and gave us a quote. We went down to the warehouse and he walked us around so we could see the different slabs. We went with a gorgeous quartzite piece (super white) highly recommend! Alex came back to take final measurements and was with us through the ENTIRE install!!! The fabricators (guys who cut the stone and install it) we awesome. Seriously. They put tarps down and were courteous. There was some serious precision and measuring happening throughout. I really felt they went above and beyond to make us happy. They are really awesome! We love our kitchen. Thank you!!c
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Luz R.
Date: 2016-10-26 15:07:09
Amazing experience working with the staff at CM Stone! From our initial visit, Nicole was nothing but amazing. Very appreciative of the quality, service, and professionalism we found here. We decided to remodel our kitchen and didn't know much about granite or quartz We were really apprehensive about the process but within a couple of minutes of meeting Nicole we realized it was going to be easier than we thought. We were given samples, she explained the difference in stones and showed us actual stone slabs in the showroom . She was very helpful and we never felt rushed or pressured. We were also surprised at the very quick availability for installation. The following day someone came out to take the measurements and within a week we had new kitchen counters!!! The team that came out was also great. They were very precise, clean, and fast. CM Stone was super professional and I loved that our phone calls and emails were always answered in a very timely manner. And did I mention, they are very reasonably priced!! Highly recommended!!!
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Laura M.
Date: 2016-09-23 15:42:48
Just ordered a new slab of granite for our kitchen island from CM Stone Works. Our house is 4 years old and we were trying to match the existing granite countertops. Nicole was super helpful - pulling current and old stock to see what would match best. I was anticipating a long drawn out project but we were able to match the granite, order a new slab and install the counter all within a weeks time. Highly recommend.
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Ceil K.
Date: 2015-08-28 07:24:44
I could not be happier with the granite countertops we chose from CM Stone Works. We went to a few other places, but none of them had the selection nor the reasonable price that we received from CM Stone Works. They had a great showroom with an awesome selection to chose from and Ray was so helpful every step of the way. I was able to take some samples home and one of the guys sent me a video of the piece I was interested in. They made sure all the measurements were exact and that my husband and I were completely satisfied with the finished product. I would recommend them highly, and already have to several friends and family members. It was a pleasure doing business with them.
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Anthony W.
Date: 2015-05-17 13:15:23
Sales rep Danny was very helpful and thorough. Service quality and cost was great. Showroom offered a great overview and selection and the team worked as a team and had everything removed and installed in less than 2 hours. No drama, no mess. Doesn't get any better.
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Darci O.
Date: 2015-05-14 03:39:17
We needed a granite counter top installed in 6 days. We went to CM Stone and selected our granite slab, the next day they came to measure and it was installed 2 days later. Ray and his team were extremely professional, courteous and our countertop looks amazing! I highly recommend CM Stone.
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Da F.
Date: 2014-11-14 00:39:38
My rating for CM Stone Works, is super, super excellent customer service. After calling a few other places, and being given, the promise of the pie in the sky, with will call you later dude, with the price and time frame for the job ,in some ambiguous future; I called the CM S.W. I got a gentlemen on the phone, which emailed me, the actual picture of the marble piece to be used while I was talking to him. It was so quick and efficient. I placed my order, it was done in 48 hours including all its detailing and ready for pick up. Some how, I think, I understand why my customer service's rep was named Jin.Really his name is Jin. The great genie, conjured up everything almost out of thin air. I will be back, with similar orders.
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Ben G.
Date: 2014-08-13 23:56:38
These guys did a great job installing our new kitchen counters. We looked at a few different options and CM made us feel comfortable, had granite we liked, and was at a good price. Installation went well and you could tell they wanted to get the details right. Really worked out well.
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Jennifer W.
Date: 2014-06-10 19:01:15
We had a great experience with CM Stone Works! Our granite selection was very uncommon, and no one else was able to find it. Ray was on the look out for the pattern and found it for us! They were professional and friendly every step of the way, and delivered exactly what we wanted, exactly when they said they would. We will use them for work in some other properties we own, and are happy to refer them.
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Mary J.
Date: 2012-10-20 19:00:17
CM Stoneworks is amazing! I can't pay this company & all those I've worked with from CM Stoneworks enough compliments. Professional, with heart. They care about what they are doing. From the order process thru installation, this company works as a team, like a well oiled machine. And selection, OMGsh! I've never seen such a huge selection of natural (& manmade) countertops. They have common & select items. Their select granite countertops are priced at $2.00/SF more than the common selection at a big box HOME_______ store. A big thank you to Ray, Danny & everyone involved in my kitchen project. Ray, you have it together when it comes to business, and what a great business CM Stoneworks is! I could hug all of them!
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Tracy F.
Date: 2011-01-29 20:06:38
Great Customer Service! I absolutely love the cabinets and marble counter tops!
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shirley m.
Date: 2010-12-09 20:49:26
Can I "heart" CM Stome works?? They are fantasitic! They used to be located on Archer and Halsted but recently moved HQ to 43 and Shields. I have used and refered them several times for gate installation and repair. this is why they rock- Ray the owner will never BS you, he will come out and estimate the job or send an employee immediately to provide an estimate Great quotes they really know what they are doing excellent customer service, professional craftmanship I can only speak to the gates, but if you check out their website they also have granite/marbel installation........maybe time to get the bathroom redone.....
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c c.
Date: 2019-05-27 19:12:30
If you are a retail shopper it may be best to look elsewhere. Prices are good but the help I got on a Saturday afternoon expected me to do demo and have precise measurements. Fortunately I had the measurements, and although I had my budget and was ready to purchase the representative seemed to steer me away from the color and stone types I wanted to their in-stock stones, non of which matched my home. Prices are good, but service is low. If you done all of your homework as they have your selection in stock (not special order) they're probably great. But if you want special order, I'd suggest you move along.
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Vince D.
Date: 2022-06-06 23:22:54
Used WL Stone in 2019 to update my kitchen from granite to quartz. Jin and team gave me a good estimate to complete my kitchen counters. I picked out the quartz and away we went. The day of installation four workers came to remove and replace with the new quartz. There were a few issues with measurement and they had to adopt in a few areas. The quartz was fine but the new stainless sink was not properly measured and the quartz was a bit too large which created an issue with the wood cutting block which inserted into the grooves of the sink. I had to get the cutting block cut down. The rubber sink insert for drying of plates squeezed in but doesn't roll up well due to the error in cutting the quartz for the sink. The quartz initially looked fine but I noticed smudges that I could not get out WL sent one of their people multiply times to clean the service but the smudges didn't come out. I was very disappointed with the quartz appearance. The quartz was sourced by UGM from China. WL agreed to remove and refund me my cost or replace with another quartz. They originally told me they would provide a $500 rebate which I did not accept. Their quartz was stained and smudged and not produced to the best quality. The pandemic came in 2020 and after my communications to WL they told me they decided to not do anything on replacement of the quartz or removal. Today I just cleaned my quartz it is the worst looking product I could have gotten and neither UGM or WL would do what WL told me they would do to rectify the problems. I can not recommend WL for anything but cheap quartz and I would never use UGM quartz product. I had completed a review in 2020 I believe but some how it is no longer available on yelp. This could be the product source issue I don't really know but WL committed to replacement and the reneged and they told me it was the supplier's issue and I told them they were my contractor not UGM. Bottom line now in 2022 the quartz still looks smudged and not cleanable and I'm very dissatisfied with my dealings with WL. I will add pictures tomorrow.
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Eric N.
Date: 2016-06-06 20:20:27
Installation was terrible they try to leave before calking the backsplash and leave the old countertop in the back yard contact the the store and they return to complete the job will not do business with them again
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4310 S Shields Ave, Chicago, IL 60609