US STONE OUTLET
since 2004
Examples of works performed by US STONE OUTLET
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About US STONE OUTLET
total score
Exact value: 58.92803 out of 100.
The main specialization of US STONE OUTLET is the complex installation or replacement of tabletops in industrial and residential premises. The company assists in design development, fabrication and assembling of marble, granite and custom quartz countertops for kitchens and bathrooms, table surfaces for meeting rooms in offices, vanity tops and other types of tabletops. Qualified personnel will assist the clients in the implementation of any project of any scale and complexity. Among the other products of the company are cabinets, metal and ceramic sinks, faucets and cabinet hardware.
Customer Feedback Score
reviews: 96
YELP
reviews: 6
reviews: 7
CoCo
reviews: n/a
Mystery Shopper Report
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Company Age
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Own Production
Veterans Discount
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Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Contact US STONE OUTLET for a Free Estimate
3134 Elysian Fields Ave, New Orleans, LA 70122
Additional benefits of US STONE OUTLET
Identifies as Asian-owned
Small business
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Assembly service
Service guarantee
Gender-neutral restroom
LGBTQ+ friendly
Transgender safespace
Cash-only
Credit cards
Debit cards
Free parking lot
On-site parking
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Offers Military Discount
Open to All
Bike Parking
Checks
In store shopping
Countertop Installation
Cabinetry
Kitchen & Bath
Countertop store
Bathroom remodeler
Cabinet maker
Cabinet store
Countertop contractor
Granite supplier
Kitchen remodeler
Marble contractor
Marble supplier
Natural stone wholesaler
Reviews about US STONE OUTLET
All (25)
Google (13)
Facebook (6)
Yelp (6)
Chris koerner
Date: 2024-09-23 14:21:44
Great customer service and product, very helpful informative!
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Ron Ward
Date: 2024-03-16 15:01:49
Lester is amazing. No pressure, laid back great customer service and the prices are the best in town!
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Juan Cortez
Date: 2023-06-12 02:24:37
Quartz top prices are is good and in stock. The lady’s in the office help me pick out the counter for my kitchen and bathroom too. Very friendly people! I also did not know they sell cabinets here, will try for my next house
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Gail Wise
Date: 2024-04-13 14:16:28
My experience ended with a delightful conclusion. I am thoroughly satisfied with the outcome. The owner, Alvin and staff are accommodating people and willing to satisfy the customer.
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Steve Bouldin
Date: 2024-12-01 17:42:00
U.S. Stone Outlet was a great choice for our small kitchen. We had a few modifications and after discussing them with Alvin everything came together perfectly. We added a chandelier and our choice of hardware for a great New Orleans French touch. The before and after pics are all you need.
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Ali Marie
Date: 2024-05-21 14:13:28
Only place we’ll go for countertops! They always have what we need, will guide us in the right direction if we have any questions. The quality on the quartz we get is always great. They have a good selection to choose from from quartz, granite, etc., with a good selection of colors/veining. Staff is nice and helpful. Would highly recommend them and I always recommend them to anyone who’s looking into counters.
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Beth Dunkenberger
Date: 2024-10-31 14:51:56
Showed up on time, worked efficiently and the countertops looked amazing. Best money spent on renovations. Highly recommend
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Yudelquiz Mendoza
Date: 2024-02-14 13:52:34
I went a 1wk agonwas very disappointed the owner is out of town I guess but the guy that was there didn't even get out his chair to help and was very rude. I seem like I was bothering him on his time. Thanks god for home decor
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Elliot T
Date: 2024-04-18 14:27:23
As a business owner in a construction field, I am liable to fix mistakes if my crew have done them. After installation of countertops on my 4 kitchens, they were "unable to come back to fix this issue" due to the project being "that far back" (a month ago). Just a reminder for anyone doing business with them: examine everything throughly before handing out your money. There is NO LABOR WARRANTY of any sort.
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Qinglan Zhang
Date: 2024-04-10 15:28:30
The customer service at US Store is exceptional. The staff members were knowledgeable, courteous, and went above and beyond to assist me throughout the entire process. They patiently answered all of my questions, provided valuable advice, and helped me make informed decisions.
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Alexandra Mora
Date: 2024-04-09 20:37:30
I ordered stone for the trim around a glass shower door. The salesman was nice and helpful. When the company sent men for the installation, none of them spoke English so i could not communicate with them. They installed it badly so that the door could not be hung. I had to hire someone to remove it and redo it. I made multiple attempts to work this out. After numerous calls they sent someone out who didn’t explain anything at all. He said someone would follow up. Nobody did. When i called again, they just said it was not their fault. Terrible workmanship and customer service. Terrible communication. I would never trust them with an installation.
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Ayman J
Date: 2024-09-11 19:33:08
Excellent Service working with these guys for last 10 years.. Best materials in town. I've installed cabinets from 10 years ago that are still looking new and intact. They're always available for follow up or come back to site even if the job is paid and complete. I strongly recommend them for all kitchen cabinets, accessories and countertop
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Ayman Jaber
Date: 2025-01-10 00:36:44
Great place, great customer service, great materials with best prices in town. They always accommadate my requests and go out of their way to make sure the job is done to perfection. Cheers to Gassi and Alvin!
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Ricky Hu
Great selections and prices of cabinets and countertops.
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Angela Adam Authement
Had a small hiccup with the communication regarding the install but Ken resolved it quickly. The cabinets and countertops are beautiful and they took their time to ensure it was done perfectly. They are also much more affordable than I would have expected. Highly recommend!
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Bernard Guste
Great job with the install and quick turn time. Reasonable pricing. Accommodating and great customer service. Thank you!!!!
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Randall Swain
US Stone Outlet has been my go-to kitchen and bath vendor for over 5 years. They have a wonderful selection of cabinets and granite at competitive prices. However, it's the customer service and commitment to standing by their work that keeps me coming back. Alvin and his staff are easy to work with and always accommodate my fluctuating construction schedule and change orders. Absolutely one of my best vendors and I would highly recommend. Bianka LeBeouf Owner, ICM Investments, LLC
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Kendrick Barnes
Very reasonable pricing, excellent customer service, and time efficient scheduling!
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Raymond Gan
Excellent service . Alvin is very on top of things . Always gets it done .
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Danny H.
Date: 2022-06-06 01:43:15
Called in and asked for some remnants to remodel an outdoor patio area for my brothers house. They had a great selection and the prices were just right! Nice and friendly people, service was fast, and picked up my order within 1-2 days after we told them the measurements I would definitely go back if I need to remodel a whole kitchen
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Corrie H.
Date: 2021-11-05 15:29:48
US Stone and Outlet are great! always on time and have the best prices with great quality! I definitely will recommend to everyone!
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Max H.
Date: 2017-09-19 00:48:55
Very helpful people. My friend told me to check them out and they did a great job on the install for my bathroom
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Roger R.
Date: 2017-07-19 12:11:48
I bought my first kitchen from US Stone in 2008 and have since bought many cabinets and counter tops. Their prices are very good and their installations service has been excellent. Highly recommended.
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Katherine S.
Date: 2018-03-23 18:08:39
I've now used this company twice for a simple countertop install. The first time, it was great. Easy, no problems. This second time has been a huge hassle. We went in, selected the granite and scheduled the measurements. We did not want a sink. They came out and measured on March 1. I have since been in there three times trying to get the granite installed. The first two times, they couldn't find the measurements. They finally called us on the afternoon of Monday, March 19 saying to come in and they'd install on Friday. I went in a third time on March 20 to try to pay/ensure they were coming out Friday. They still! couldn't find the measurements. They managed to find my first install, and thought it was the current one. Luckily, they mentioned the name of the granite or I'm sure they would have shown up with the wrong one. Even though they couldn't find my measurements, they thankfully went ahead and charged me (it's a single 8ft slab, it shouldn't have required three trips to get this done). They were supposed to show up today between 10:30 and 11am today for installation. They showed up at 12:40pm with a sink as well. I called the company to let them know that we didn't order a sink, and while they are refunding the money for that, the lovely gentleman hung up on me. There's one salesman there who is a delight to deal with, the other is rude and wasting your time. At this point, I'm only shocked they showed up with the right granite. I certainly can't imagine trusting them with cabinets or something other than one slab with a sink cut out of it.
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Sean W.
Date: 2017-06-26 20:51:20
Honestly, one star is too high of a rating. Worst countertop company I've dealt with. Left deposit and was given the run around for over three weeks only to have to go somewhere else. Looked good at first but this company is poorly mismanaged and in dire need of structure if they will ever consider themselves to be a legitimate company.
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Contact US STONE OUTLET
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3134 Elysian Fields Ave, New Orleans, LA 70122