US Marble & Granite
since 2005
Examples of works performed by US Marble & Granite
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About US Marble & Granite — Ranked №4 Countertop Fabricator and Installer in Springfield, IL
total score
Exact value: 53.349532 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
US Marble & Granite, founded in 2005, ranked number 4 in Springfield, IL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included US Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
US Marble & Granite: Total Score & Key Ratings
The Total Score of 53.35 out of 100 achieved by US Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — US Marble & Granite has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.66 out of 5.
You can read detailed information and evaluations from our independent research of US Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact US Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about US Marble & Granite
US Marble & Granite fabricates granite, quartz and marble countertops. The business has a great advantage in comparison with other companies. It uses cutting edge technology.
The company’s staff install not only kitchen countertops but also fireplaces. You can see all the samples in the company’s catalog. The company’s managers can help you with the choice. And when you know what you want, the company’s staff tell you the price and the term of production.
The company’s cost to replace countertops is lower than in other companies with a license. If you call the company, you will get a free consultation and a ready project according to your desires.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 61
YELP
reviews: 5
reviews: 41
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of US Marble & Granite
Small business
Curbside pickup
Delivery
In-store pickup
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Repair services
Service guarantee
Gender-neutral restroom
LGBTQ+ friendly
Transgender safespace
Cash-only
Checks
Credit cards
Debit cards
Accepts Credit Cards
In store shopping
Building Supplies
Countertop Installation
Countertop store
Bathroom remodeler
Countertop contractor
Kitchen remodeler
Marble contractor
Marble supplier
Reviews about US Marble & Granite
All (21)
Google (11)
Facebook (5)
Yelp (5)
J Antonacci
Date: 2020-06-25 14:14:59
I love my granite! I have had it less than a week and already am getting compliments. The team at US Marble and Granite are top notch. Everyone is very professional. Kim and Cyd were so great to work with. I worked directly with Kim. She helped me narrow down choices and the granite I ended up choosing is perfect for my house. Anytime I called with questions, she had an answer for me in no time. Thanks Kim!! The rest of the crew were on time, efficient and very helpful. There is no doubt that customer satisfaction is their #1 goal. I would recommend this team to anyone!!
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Judith Goss
Date: 2024-11-07 02:33:55
What a wonderful customer service experience. From the start to the finish US Marble and Granite has done an outstanding job. Noah and the team were very helpful and patient with us as we were not sure what material we wanted. They gladly pulled out several slabs for us to look at. Once we finally made up our minds, the measuring process went smoothly. The custom fit of the countertop couldn’t be better. The installation team, Rick and Aaron were very professional, knowledgeable and able to think on their feet to troubleshoot our cottage kitchen.
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Mark Palazzolo
Date: 2016-04-14 20:07:00
We hired US Marble & Granite to install granite tops on our outdoor bar and grill station. Quality of product and installation was great. Installers were courteous and professional. It was a pleasure to work with Matt and Jay who coordinated everything in a prompt manner. They also really stand behind their work. I would recommend them to anyone.
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renee hatfield
Date: 2024-09-25 22:33:01
Absolutely thrilled with my experience at US Marble & Granite. From the moment I walked in, the staff made me feel welcomed. They were incredibly knowledgeable, personable and helpful guiding me through the various options and helping me choose the perfect countertop for my guest bathroom. The selection was impressive, with stunning colors and patterns to choose from. Installation was seamless and professional. The installers did a fantastic job. They were very friendly and answered all my questions. I know that I will do any future business with USMG.
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Jillane McKinney
Date: 2022-02-03 17:26:34
We have used US Marble and Granite for two projects - one a renovation 3 years ago in the house we sold and our current new build which we are just completing. They did all of our countertops for both projects. They are the best!! First, Lynn, our sales person, has been so helpful from the get go. She was so patient with us as we went through this whole process. When we were ready to have them come and measure Noah was so polite and professional. Two weeks later our quartz was ready to be installed. Once the day came for installation these guys worked like a well oiled machine. There were 6 of them and they hustled. Each had a job and they did it to perfection. Watching the guys put on a 10’ X 5’ piece of quartz on our island was unbelievable. The entire time they were polite, efficient, neat and the quality of their work rates a 10! Our quartz countertops look fabulous and we could not be happier. We never even considered using anyone else once US Marble and Granite said they would come to Worden (near Edwardsville) to do our whole house new build. Thank you Lynn, Noah, install guys and US Marble for helping to make our home look so beautiful. We truly appreciate you!!
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Shawnelle Murphy
Date: 2021-06-29 02:14:07
US Marble & Granite has exceeded our expectations - we had an amazing experience starting with the sales process with Lynn, right through the installation. Lynn was very knowledgeable and helpful. Everyone was professional, reliable and friendly - could not have asked for better results. Kitchen looks so awesome with the new granite. High quality materials with professional sales and installation is priceless. My husband and I are very happy customers and would recommend to anyone searching for the best experience!
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Mark Rabin
Date: 2016-02-11 20:28:41
We are very pleased with our new granite kitchen counter tops. All of the people at US Marble & Granite were welcoming, courteous, an most of all, helpful with their advice and guidance about product choices, and the pros and cons of the different products. We were able to view the entire slab of granite from which our counter tops would be crafted, thus giving us a complete picture or concept of what the final result would look like. The installation is very professional and we could not be happier.
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Michele Lee
Date: 2020-11-03 21:32:50
My husband & I couldn’t be happier with the results of our kitchen remodel! Everyone we dealt with at US Marble & Granite was personable, professional, knowledgeable, helpful and kind to us every step of the way. Due to their volume of business we had to wait several weeks for the installation of our granite, but that gave ample opportunity for all other work to be completed. We highly recommend them to anyone searching for the best experience, start to finish!
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Rick Terven
Date: 2020-07-24 11:14:04
My wife and I visited US Marble and Granite many times this past year looking for various tops for a house remodel. The entire staff at US Marble and Granite were excellent to work with and we ended up purchasing several different pieces for our home. The quality of the products were excellent and the persons installing them were pleasant to work with and very skilled at what they did for us. Would highly recommend.
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Mary Weronko
Date: 2018-06-24 15:16:23
Materials are beautiful and there are many choices. We bought a piece of granite for a fireplace hearth and slate stacked stone tiles for the wall. They were able to recommend an independent mason for the installation. The end result is beautiful and exactly what we wanted. We especially enjoyed working with John, since he was very informative and encouraged us to look around and take our time in making a decision.
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Danyelle Little
Date: 2020-09-12 11:28:18
My experience with US Marble & Granite could not have been any better. From the moment I stepped into the showroom to choose my granite (I worked with Cyd), to the moment the extremely polite, fun and professional installers left my home, I was 100% pleased. I highly recommend this company.
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Brett Oswald
Showroom was great! Very easy, no pressure experience. Very clean and professional install. Had one small issue (that I was OK living with - it is a “natural stone” after all) but Jay came out and was insistent that they make it right! Would recommend US Marble over and over again! Great job on our basement bar & bathroom vanity top. 👍🍺
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Steven Cowles
Let me tell you about my experience at USMG. I had them do a kitchen for me on a nice, higher end home. The product was great but what sets them apart from everyone else was the way I was treated when there was a disagreement on price. Somewhere along the line, the ball was dropped and the price ended up being higher than the estimate. I got to talk directly to the owner, who treated me more than fairly. We worked out a number that we were both happy with and needless to say I will use them on every project in the future! Most companies would not have sat down with the customer and worked things out and I won’t forget that! Thank you again, Jay!
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Pete Deane
Highly recommend this company, they stand behind their work. Cory did a fantastic job. Thanks again.
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Kimberly Peterson Wright
Thanks guys for the marble slab!!! I finally got the bakers rack finished and of course, it fit perfectly! It’s gorgeous!!
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KimJoe Ondrey
Top notch people!! First-rate - Highly recommended!!
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Megan S.
Date: 2024-10-05 15:37:06
We could not have been happier with our countertops from US Marble & Granite. They traveled down to Edwardsville, IL to do all of our tops for our kitchen and bathrooms in our new build. I'm obsessed with how our full height quartz backsplash turned out. The guys disguised the seams perfectly and Lynn and Lisa from the office were amazing to work with. I would highly recommend them!
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Allison C.
Date: 2019-04-19 16:44:16
US Marble and Granite came highly recommended by multiple people we know. We were immediately impressed with their large showroom with lots of types to choose from, ranging in colors and pricing. Noah Jackson, our salesman, was awesome to work with. He was eager to help and very knowledgeable. When our countertop was installed it looked even more beautiful than we had imagined. The crew who installed it was kind and you could tell knowledgeable and had been doing their job for awhile. We had a minor issue that wasn't a huge deal, but we notified Noah and he contacted Jay the owner who immediately reached out to us and made sure everything was perfect and corrected. I cannot say enough good things about the owner of this business!! Would recommend this business to anyone in Springfield and the surrounding area. You won't be disappointed!!
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Connie C.
Date: 2017-11-08 17:58:57
LOVE their inventory of granite. They have beautiful, unique patterns to choose from. Made it kinda hard to pick one. The showroom has lots of beautiful displays to give you ideas. Staff are all frindly and great to work with.
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Marc S.
Date: 2017-04-12 19:16:46
Several months ago we began a major kitchen project to totally replace our existing kitchen. During our search for granite, we checked out several dealers in Springfield and after visiting US Marble and Granite, we looked no further. Jay and his entire team were fantastic - they are extremely knowledgeable, accommodating, friendly, professional, competitive and they deliver a high quality product. The entire staff and installers were excellent - not a single problem or glitch. Without a doubt, my wife and I would highly recommend them for all your needs. We were 100% satisfied. Marc & Dianne Steinberg, Jacksonville, Illinois
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D R.
Date: 2020-06-27 15:33:12
Poor communication from the owner, Jay, with whom I started a kitchen island project. Jay sent me some images; I responded by email affirmatively and enthusiastically about going ahead, and then heard nothing back. Since my husband and I were prepared to proceed with this project, I called US Marble and Granite twice, but Jay never returned both calls. I can't review the company based on any work they did, but I will say that they failed at the most basic of business etiquette, which is communicating with interested customers.
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FAQ About US Marble & Granite — Based on Independent Research
What materials can I order a countertop from US Marble & Granite?
What types of spaces does US Marble & Granite fabricate countertops for?
What shapes of kitchen countertops does US Marble & Granite fabricate?
What countertop design styles does US Marble & Granite most often implement in Springfield, IL?
What is the service area of US Marble & Granite?
What types of clients does US Marble & Granite work with?
Does US Marble & Granite have its own countertop fabrication facility?
Does US Marble & Granite offer any discounts on countertop fabrication in Springfield, IL?
What is the price category of US Marble & Granite in Springfield, IL?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from US Marble & Granite?
What is the fabrication and installation timeline for a countertop at US Marble & Granite?
How long does it take US Marble & Granite to prepare a quote for countertop fabrication and installation?
Does US Marble & Granite offer cutouts for sinks, cooktops, or other elements?
What guarantees does US Marble & Granite provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on US Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact US Marble & Granite for a Free Estimate
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3216 Brickler Rd, Springfield, IL 62707