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Charlotte, NC City Rating: We have identified this city as the primary city for this contractor.

Universal Stone LLC - Slab Warehouse & Fabrication

since 2003

Examples of works performed by Universal Stone LLC - Slab Warehouse & Fabrication

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About Universal Stone LLC - Slab Warehouse & Fabrication — Ranked №4 Countertop Fabricator and Installer in Charlotte, NC

73.22

total score

The main rating value calculated from more than 30 indicators.
Exact value: 73.215613 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Universal Stone LLC - Slab Warehouse & Fabrication, founded in 2003, ranked number 4 in Charlotte, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Universal Stone LLC - Slab Warehouse & Fabrication among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Universal Stone LLC - Slab Warehouse & Fabrication: Total Score & Key Ratings

The Total Score of 73.22 out of 100 achieved by Universal Stone LLC - Slab Warehouse & Fabrication in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Universal Stone LLC - Slab Warehouse & Fabrication has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.01 out of 5.

You can read detailed information and evaluations from our independent research of Universal Stone LLC - Slab Warehouse & Fabrication’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Universal Stone LLC - Slab Warehouse & Fabrication directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Universal Stone LLC - Slab Warehouse & Fabrication

The company started almost 20 years ago with a small office and a staff of two, but over the years has become one of the largest countertops services in Charlotte. At the moment, Universal Stone LLC has a spacious showroom and warehouse, where a range of products is presented. Homeowners, construction firms and commercial structures are offered marble, quartz and granite countertops, as well as finishing tiles. The entire process of creating and implementing of the project is accompanied by professional consultations, and the fabrication and installation of finished countertops is carried out by experienced workers.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.009939 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.9

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Universal Stone LLC - Slab Warehouse & Fabrication

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Checks

Credit cards

Debit cards

Accepts Credit Cards

Open to All

In store shopping

Countertop store

Flooring store

Granite supplier

Kitchen remodeler

Marble supplier

Stone supplier

Tile store

Reviews about Universal Stone LLC - Slab Warehouse & Fabrication

All (12)

Google (12)

Source: icon-google Google
avatar

Eric Hollis

Date: 2024-08-15 14:54:39

I'm writing to share our experience with Universal Stone. In a word, it was fantastic. We had good communication, good pricing and excellent workmanship. This was my first kitchen renovation, and we decided to do it ourselves to save money. I ordered the cabinets and had them delivered in July of 2024. After the design was done, I visited Universal Stone and met Vinny Simmano. She was friendly and really listened as we outlined our project objectives. She worked with us to help us save money by using a remnant that she already had in stock. We selected Calacatta Rafael, a beautiful stone that perfectly complemented our cabinets. In early August of 2024, we completely renovated the kitchen in 6 days. It was overdue for a renovation, since the kitchen still had the original stove, from 1956! Once the kitchen was finished, the man from Universal Stone came to do the template. He was prompt and courteous. Now, all we needed was installation. We were working on a tight time frame, and Vinny worked with us to schedule the installers to meet our timetable. The workers showed up right on time, and they did their work in a professional manner, and they were very friendly. Before we knew it, the job was finished and we were standing in our new kitchen. I can't say enough nice things about this company.

Source: icon-google Google
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Camilla Franklin

Date: 2023-06-22 00:58:47

We are new to the area and so lucky to find Universal Stone. Selection, pricing transparency, clear communication, great follow up, Beautiful install! We are super happy with the end result. We are still finishing our trim work but you can see from the pics and the instal was fast and efficient, great team! They even cut the vanity top to cap the knee wall at the end of the bath! Perfect!

Source: icon-google Google
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Thomas Taylor

Date: 2023-02-24 02:08:38

Amazing experience! This was my 1st kitchen renovation so I was a bit nervous. Nicki was exceptional to work with from start to finish! Made it quick and easy. Leo, the installer, was polite, friendly, and professional. He walked me through the installation process. He and his crew did a phenomenal job! No hiccups or issues anywhere! We are in love with the Leathered Uba Tuba! Universal Stone for the win!

Source: icon-google Google
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Candice Thomas

Date: 2024-12-23 02:40:26

Vinny was great to work with!! She showed so MUCH patience with me. I had a hard time making a decision in fear of making a very expensive mistake. She was always so helpful and kind. Bryan and Gio did a fantastic job of installing my kitchen and bath countertops. On top of that, they cleaned up the mess even when I told them that I would do it! They are great guys! I would definitely recommend Universal Stone to others.

Source: icon-google Google
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Edward Garrett

Date: 2023-06-07 14:10:20

We used Universal Stone to install granite countertops for a wine bar and outdoor kitchen. The finished product not only looks fantastic, but they made the entire process easy. Very professional, prompt communication, great service.

Source: icon-google Google
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Kelsey Groff

Date: 2021-08-23 20:52:44

My husband and I wanted our countertops and backsplash redone along with removing our old bulky corbels a d replacing them with flush mounts that we would t hit our knees on when sitting on our bar stools. When we went to the design room in Ballantyne we met with Hemant and he knew exactly the look we were going for. He priced us out for a new sink, countertops, corbels, and backsplash for lower than all of the competitors and the work is absolutely beautiful!!! We would definitely recommend Universal Stone to any friends or family.

Source: icon-google Google
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Lyla Aisle.of.Blooms

Date: 2021-11-17 20:21:32

From start to finish they went above and beyond. I recently completed a gut job renovation on the main level of my home and when I tell you Universal Stone’s team is the only contractor I worked with that I had zero issues with. Their communication was prompt and courteous, they had one tiny snafu with the install but they fixed it immediately. Reliable, friendly, knowledgeable, quality workmanship AND reasonably priced?! 10/10 would work with again and again and again.

Source: icon-google Google
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Joanne Joliet

Date: 2022-07-12 19:47:40

Universal Stone has been exceptional! My bathroom countertops, tub surround and shower curbs look AMAZING! (Photos below are work in progress.) To ensure they had everything correct, Universal Stone came to re-template after a slight design change. Everything came out perfectly and I can't wait to complete my other two projects with them!

Source: icon-google Google
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Jean Brauns

Date: 2018-08-06 14:53:00

Working with Universal Stone was easy, professional, and resulted in a great end product. We had some custom built-in cabinets made and Universal Stone provided the Calcutta Maya quartz tops. They came to measure for the template and the installation was done about a week and a half later. Their installers were right on time and left our home clean and new counters looking great. Universal Stone provided the most competitive price for our job and we are extremely please with the experience. We will certainly use them again in the future for any quartz counter needs!

Source: icon-google Google
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Jessica Robertson

Date: 2022-08-23 22:25:05

Lexi was a pleasure working with, she made the process as easy as possible especially when dealing with such a slack cabinet company. Countertops are absolutely dreamy & make us love our kitchen even more!

Source: icon-google Google
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Junyne Lloyd

Date: 2024-12-18 22:39:17

Universal Stone was super easy to work with. Their customer service was top notch...very responsive and proactive in providing updates. Pricing was very fair. Would definitely use them again for any future projects.

Source: icon-google Google
avatar

Karen Ligon

Date: 2024-12-03 14:54:10

Universal Stone did a great job with our cabin. The staff were all amazing to work with. Look forward to my next project with them.

FAQ About Universal Stone LLC - Slab Warehouse & Fabrication — Based on Independent Research

What materials can I order a countertop from Universal Stone LLC - Slab Warehouse & Fabrication?

What types of spaces does Universal Stone LLC - Slab Warehouse & Fabrication fabricate countertops for?

What shapes of kitchen countertops does Universal Stone LLC - Slab Warehouse & Fabrication fabricate?

What countertop design styles does Universal Stone LLC - Slab Warehouse & Fabrication most often implement in Charlotte, NC?

What is the service area of Universal Stone LLC - Slab Warehouse & Fabrication?

What types of clients does Universal Stone LLC - Slab Warehouse & Fabrication work with?

Does Universal Stone LLC - Slab Warehouse & Fabrication have its own countertop fabrication facility?

Does Universal Stone LLC - Slab Warehouse & Fabrication offer any discounts on countertop fabrication in Charlotte, NC?

What is the price category of Universal Stone LLC - Slab Warehouse & Fabrication in Charlotte, NC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Universal Stone LLC - Slab Warehouse & Fabrication?

What is the fabrication and installation timeline for a countertop at Universal Stone LLC - Slab Warehouse & Fabrication?

How long does it take Universal Stone LLC - Slab Warehouse & Fabrication to prepare a quote for countertop fabrication and installation?

Does Universal Stone LLC - Slab Warehouse & Fabrication offer cutouts for sinks, cooktops, or other elements?

What guarantees does Universal Stone LLC - Slab Warehouse & Fabrication provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Universal Stone LLC - Slab Warehouse & Fabrication. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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