United Marble & Granite Inc.
since 1998
Examples of works performed by United Marble & Granite Inc.
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About United Marble & Granite Inc. — Ranked №8 Countertop Fabricator and Installer in Santa Clara, CA
total score
Exact value: 37.766667 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
United Marble & Granite Inc., founded in 1998, ranked number 8 in Santa Clara, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included United Marble & Granite Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
United Marble & Granite Inc.: Total Score & Key Ratings
The Total Score of 37.77 out of 100 achieved by United Marble & Granite Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — United Marble & Granite Inc. has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.63 out of 5.
You can read detailed information and evaluations from our independent research of United Marble & Granite Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact United Marble & Granite Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about United Marble & Granite Inc.
As the most highly regarded manufacturer of natural and quartz countertops in Northern California, the organization is dedicated to delivering first-rate service and bespoke countertops at reasonable pricing. Since its founding in 1998, the firm has grown to become one of the most reputable tile and countertop contractors in the area. The members of their team have more than 20 years of experience working in the countertop sector. They hold membership in the Better Business Bureau. Their slab division is responsible for the processing, manufacturing, and installation of entire slabs of acrylic surfaces, as well as artificial quartz. This segment caters to a diverse group of clients, including homeowners, builders, developers, renovation contractors, kitchen and bathroom dealers, and box store retail clients.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 27
YELP
reviews: 151
reviews: n/a
CoCo
reviews: n/a
Awards
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of United Marble & Granite Inc.
Accepts Credit Cards
Countertop Installation
Tiling
Countertop contractor
Stone supplier
Tile contractor
Reviews about United Marble & Granite Inc.
All (58)
Google (9)
Yelp (49)
Ron D
Date: 2021-01-15 08:11:29
The owners of this company are terrible. Paid up front for custom quartz countertops snd demolition for our kitchen remodel. 2 guys came to demo. 3 months later, UMG had still not installed the counters and then quit the job. My family had No sink, no kitchen, know dishwasher for 3 months during the pandemic. Thankfully we demanded refund thru Home Depot. I’m so glad we did. Talking with the arrogant owner on was impossible and I am confident he’d had have tried to keep our money. We found a new countertop installer who finished the job in a week
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Majeed Shinkar
Date: 2020-10-08 00:51:39
United Marble and Granite was terrible. Took over 6 weeks for granite countertops. I was told 2. They kept giving different excuses, guys were sick, granite had a crack, they lost my phone number. Then had the nerve to charge me $700 more. I wish we had never used this company. The granite is already stained and they will not return my calls
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Vairon Perez
Date: 2024-10-19 19:44:05
Thanks to Fartlett I got me some very nice hvac granite really adds a good costa rican volcano touch to the house. Thanks.
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Sarah Gaffney
Date: 2023-05-18 22:05:02
Our residential design-build firm uses United Marble & Granite for countertop material and fabrication for our kitchen and bath remodels. Their in-depth understanding of the characteristics, durability, and maintenance requirements of various countertop materials enables our clients and designers to make informed decisions. When issues arise (as they often do in remodeling), United Marble is always quick to respond and work toward a solution. They have a great remnant yard for smaller projects that don't require a full slab. Highly recommend!
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Diya G
Date: 2023-07-06 21:42:14
United Marble’s experience in this business is unmatched. Their willingness to work with you to arrive at what you would be satisfied in the long run is unparalleled. I visited many showrooms looking for someone willing to work with me on my color, texture, timeline, and budget limitations. Made an appointment first time around. Also was able to visit their graveyard of remnants that offered so many possibilities for creative projects. During my first visit I met Shawn. Shawn is super knowledgeable on all related products. He is very detailed, thoughtful, clear and thorough once you start communicating with him via email. On my second visit I was fortunate to meet Shawn’s mom, who also works there. Her wisdom and extensive experience in the business, I would say had me change my mind to make wise choices and I am very grateful for that. No, she was not upselling anything. Just sharing her wealth of knowledge. United Marble did countertops for our laundry, bathrooms, kitchen and a custom tabletop for the kitchen. Later they returned to enlarge a hole drilled for a faucet because we changed the faucet. I would rate their work top notch, neat, experienced. Crew sent for the installation is highly skilled and respectful of others and of each other.
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Mike Zabbo
Date: 2022-08-18 23:06:47
Very happy with all the work United Marble and Granite performed in our condo. We were a bit of a pain and had them come back twice to explain some issues we didn’t understand and to cut some outlet holes a bit larger. Very responsive and professional. Very pleased with every aspect and the kitchen came out perfect!
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Sheila A
Date: 2019-06-17 15:41:29
Paul from Kitchen Reface Depot recommended I work with United Marble & Granite for the counter tops in my Kitchen and Bath. I worked with Frank Russel there. Since I was looking to put granite in for a rental property I just needed a simple black granite in the kitchen and white marble in bath. It was great working with them especially since I'm in a totally different state compared to where the UMG job is located.
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Y W
Date: 2017-12-07 18:30:19
Our new Quartz Calacatta gold countertop looks beautiful! UMG did a super job in matching the run of the veins for the waterfall. We used two slabs and the seam is not obvious unless you look for it. UMG is great at what they do! The whole process was very smooth, from template to installation. Very happy with the final product and the quality of service. Thank you!
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Olga Petray
Date: 2024-01-27 10:37:28
My husband and I just had our backsplash and counter tops done. I want to say that Gustavo and Juan are courteous, informative and extremely knowledgeable when it comes to installing the backsplash for us. Thank you for your hard work, I so appreciate you guys and when I have friend who are wanting to know where to go I will be sure to let them know. We still need to finish with electrical work but we’re almost there. Olga & Jeff Petray
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Olivia T.
Date: 2025-05-27 03:26:33
I have so many good things to say about my experience at United Marbel and Granite. From the initial visit, setting up the installation, and the amazing follow-through I cannot recommend them enough! They are seriously experts at what they do and it shows. They transformed my kitchen so beautifully and almost to a point where it is unrecognizable. Would use them again for any future projects!
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Rich B.
Date: 2023-06-16 17:19:35
We were looking for a slab for our bathroom remodel and met "Ana" at United Marble and Granite. She is very knowledgeable and extremely helpful walking us through all the types of suitable stone products for our project. She patiently explained and educate us on natural and man-made slab characteristics. Thank you Ana, you were a great help and we enjoyed working with you! Rich & Sharon B.
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Judy C.
Date: 2022-11-29 22:04:32
I am thrilled with my countertops and cannot say enough about the excellent service I received at United Granite and Marble. From the initial consultation I learned so much from both Velma and Sean. They were patient and answered my numerous questions. They are extremely knowledgeable in all aspects from design to installation. The person (forgot his name) who came to take measurements was quite helpful and explained the next steps in the process. The installation was quick and efficient. They took care to cover my floors and cabinets to protect them from damage. I highly recommend UMG!
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Michael K.
Date: 2022-08-11 06:02:36
We recently renovated our kitchen. We needed new countertops and contacted three companies. Ultimately, we landed on UMG. What led us to this decision was UMG's attention to our needs, service, and a willingness to provide us with the countertop solution to our renovation. Our next project is our master bathroom. We will be going back to UMG
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Judith G.
Date: 2022-08-05 19:52:58
I would highly recommend United Marble! From my 1st phone call to set up a walk through their scrapyard to pick out some marble, through to completion of the project, they were super responsive, detailed, and on time. They spent a lot of time making sure that they understood exactly what I wanted and reviewed the Specs with pictures and measurements multiple times. I ended up with pieces that I am absolutely in love with!!
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A H.
Date: 2022-05-27 01:34:57
Shawn and his team were so personable and caring. They provided just what I needed and that was years after my install!
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Karl R.
Date: 2022-05-03 14:32:20
I have been looking for a new top for my vanity for month. Given the supply shortages this was a difficult task. I found a perfect slab in their yard - they have a very good selection! The work they did was excellent and the install went without any issues. I fully recommend them!
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Dana M.
Date: 2022-03-17 01:14:17
Best service. Most thoughtful. Completely professional. We needed to recover any remaining product when we made a design change late in the game for our kitchen. Frank drove me around the yard to find our remnant. Then we realized the seam would be in a completely wrong place on one segment. They took a look at what we needed and updated our job with no problem and gave us a key design recommendation that vastly improved the look of our kitchen. (Note, while that won't always happen, it was the attention they gave to work through the issue that mattered most.) The installation itself went smoothly and everything looks amazing. We recommend United Marble and Granite for any of your needs!!
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Anju B.
Date: 2022-03-02 23:00:52
United Marble and Granite did an amazing job with our kitchen counter installation. Louis and his team installed the granite and were very precise and thorough and have done a fantastic job! Greg and Juan did the plumbing the next day and went above and beyond to install everything and even did the electrical outlets for us. Greg has a very friendly and positive personality which was the icing on the cake! We are very happy with the customer service!
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Aeijae W.
Date: 2022-01-31 18:03:10
At first we were wondering what the holdup was, but after a tour through the factory and an explanation of the logistics involved. It's amazing they are able to accomplish what they do. Great customer service, great installation, great finished product. Totally recommend
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Thomas M.
Date: 2021-08-24 03:18:51
They are the best in the business. Great people good prices and always professional. I would recommend no other to do marble and granite work in my house. Hands down best craftsmanship in the game!
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Rene L.
Date: 2021-08-07 15:34:12
This is to update my initial review. My countertop installation is now complete. Based on my experience with UMG, I would definitely recommend them. Their staff is responsive, pleasant, knowledgeable and professional. I love my new countertops. I have only a couple of gripes, but in the overall experience they are minor. After the countertops were installed I noticed some minor epoxy residue that I was unable to clean off. Also, they forgot to bring and install a part that was needed to secure the dishwasher. The response to my attempts to contact them to arrange for someone to come out to take care of the minor issues took several days, which was very different that prior to installation. However, after scheduling, the day of, apparently the assigned technician called in sick and they wanted to reschedule. I asked if they could please just send someone else so I wouldn't have to take another day off work. They were able to send Greg a few hours later. Again, like the other staff I encountered, Greg was professional, knowledgeable and pleasant. He actually went a bit above and beyond by voluntarily removing some silicone residue another plumber left when they installed the sink. Further he happily answered my questions about best practices for caring for the new countertops. So, again, I was very happy with UMG, would use them again and highly recommended them.
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Grace T.
Date: 2021-06-03 19:52:41
Manny, Thank you for your support with our quartzite purchase. You are knowledgeable and so patient with all our questions. You have made this challenging selection easy.
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Jessica P.
Date: 2021-05-13 22:04:01
I want to say what a beautiful job the team did today installing my quartz countertop. Everyone was very professional and so nice. They answered all of my questions. I went through Home Depot and the process was easy and painless.
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Erica D.
Date: 2021-03-17 16:21:09
United Marble was contracted out by Home Deopt to install my quartz counters. I'm delighted with the results. They scheduled in a timely matter, showed up when they said they would, and the teams were professional polite, mask wearing, and in general not disruptive to my household as they did their work quickly without a fuss or delay. Their admin Kristin was super clear with instructions and responded to my multiple questions in multiple emails with patience and clarity. Once the project was complete, there were two minor issues , I called they came back out , handled both issues and had me double check the final results to make sure I was happy . I would highly recommend United Marble .
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Nancy S.
Date: 2020-10-06 19:14:31
We had United marble and granite install our granite in the kitchen and they did a wonderful job several years ago. Over the last year we noticed a crack in front of our sink that continued to grow and I wasn't sure of our options. I searched on ways to fix and was afraid we were going to have to replace all the granite. We called UMG and after talking to Susan, Manny the owner came out and he told us he has a guy that does a great job of replacing the small piece of granite in front of the sink. Long story short, they did an awesome job and we couldn't be happier. The whole experience went very smoothly and we really appreciated all that was involved! Thank you UMG!
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Serenity C.
Date: 2020-09-22 18:45:59
UMG was involved from the demolition of our old tile countertop to installing our new sink and quartz which they fabricated well enough. It took 3 weeks for the entire process to get done. If it wasn't for a 1 week delay on Home Depot's part to get back to us for the final payment, it would have been done sooner. Anyways, 4 men came into our home to install and I like how they had made sure everything is done exactly the way I want it, or the way they think is best. During the wait, the person behind the emails is very responsive and answered all our questions.
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Michael G.
Date: 2020-09-07 01:54:19
United Marble and Granite showed superior craftsmanship and the touch to the smallest details when they completed our kitchen remodel. Absolutely incredible job done by all. From the front office staff to the line workers they all did an excellent job. Very happy we chose United Marble and Granite in Santa Clara. Highly recommend this company.
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Megan E.
Date: 2020-08-09 20:46:09
From the start of the project to the end, we were impressed with the service from United Marble & Granite. They were fastidious in keeping the showroom sanitized. The slabs in the back are held under shade cloth to keep from sun damage. Everyone we spoke with was knowledgeable and professional. They were able to talk us through a trade that we knew little about. They helped us make decisions about sinks and backsplashes and more. The gentleman who came out to measure our kitchen for the countertops noticed a problem with our proposed sink, showed us what was wrong, and what to look for when buying one. The installation crew of three gentlemen was polite, thorough, and respectful. UMG even was willing to take a remnant that we had from our bathroom do-it-yourself project and fabricate backsplashes for the bathroom counter. We are very pleased with the service and the product from UMG.
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Steve M.
Date: 2020-06-29 23:33:53
United Marble and Granite is exemplary! I needed a piece of granite cut from my outside built-in BBQ. The piece had broken off due to the shifting of our house from our many little earthquakes. Shawn went out of his way to help despite not making the original sale. Shawn even spent time with me discussing how to make the granite break-line less noticeable. Who would be willing to invest that amount of time! I can't say enough good about Shawn and his operation. United Marble and Granite will be my first stop when we undertake our next remodel project involving granite or marble. Thank you Shawn!
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Christie P.
Date: 2020-05-28 20:15:48
I'm an interior designer and have used several quartz fabricators. The installers at United marble and granite are true professionals! They are on time, speak respectfully, are very communicative about the process and expectations. They made my job easy as a designer and my clients are raving about the quality of work!
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Daiwei L.
Date: 2020-03-23 21:17:52
We ordered 2 piece of quartz slabs for our kitchen countertop late 2019, but our work went unexpected long. We couldn't install them until late Feb. We worked with Frank and he's very responsive and kind to let us put the slabs in their warehouse for a couple months free of charge. Later our contractor realized that he cannot find factories to cut the slabs, and fortunately Frank let us know that UMG can also cut them. He expedited the measurement and delivery process, we got our countertop installed in two weeks perfectly. I would work with them again in the future.
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Kate S.
Date: 2020-02-17 23:38:49
I need a very small piece of granite for a small project at home. I went to the showroom where a very friendly lady directed me to the off cuts in the slab yard. We found exactly want we needed. Even though the piece was small, Frank at United marble took time to offer help, explain how to cut it and all in all we were treated professionally and kindly- and our project was tiny!! These folks know customer service and treat clients regardless of the cost of the job. I will be back...
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Damion V.
Date: 2020-02-07 01:36:43
Shawn and team were super awesome. I needed some small stone pieces for a craft project and he was very kind and courteous in helping me find the right pieces.
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BarkingDO G.
Date: 2020-01-09 19:23:59
UMG did a countertop for a kitchen and am beyond impressed. I've worked with a half dozen of other countertop companies in the Bay Area and UMG sets the standard for a job well done, imho. Meticulous. Quality material. Attention to detail. Experience. Professional attitude. There was a specialist who came out to measure for the countertop and he used state of the art equipment (laser beam) to get precise measurements. He asked the right questions to make sure that we had the type of ledge we wanted around the sink. Worked quickly and efficiently. A couple weeks later came the installation crew (Armando, Carlos and Jose). They were professional and timely. They cleaned up and left no trace. These guys take pride in their work and a job well done. What a pleasure to work with a crew really skilled at their craft! There was a defect in the cut of the backsplash. It was noted and replaced, without hesitation or excuses or delay. Wow. Note: UMG gets busy and there was a wait to get on their schedule, however, they were, imho, well worth the wait. Highly recommend UMG.
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Jim G.
Date: 2020-01-04 04:21:45
I recently used United Marble and Granite on a kitchen remodel. This is my second experience with them and they didn't disappoint. From beginning to end they were excellent. Frank has great communication and is very knowledgeable, he helped us every step of the way. They were spot on with scheduling, showing up when they said they would and the install team did a great job. I couldn't be happier with the experience.
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Jenny C.
Date: 2019-12-30 12:56:51
UMG did our kitchen counters 2 years ago, and it still looks excellent. They were recommended by the Caesarstone rep I was working with at the time. Shawn was extremely responsive, sent out a guy a second time to drill the correct hole for our RO faucet once they acquired the drill bit (he even scraped off some excess epoxy for us). The installer was a bit rude with our general contractor (who was considering using them for future work), but nevertheless, they were prompt, responsive, and carried out the work exactly as they had explained to me. I was busy, they were busy, so I would email periodically to update them on the construction schedule and check on install date as it approached. Not a big deal, unless you're the type of person who likes other people to follow up/check in on you.
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Ed B.
Date: 2019-09-15 19:33:13
United Marble & Granite finished installing all of our granite countertops 9/11/19. My wife and I think UMG did a fantastic job and the countertops look fabulous. Crew Chief Luis (30 years with UMG) knew exactly what to do and was key to getting UMG to try one more time to fabricate the sink countertop in one piece so there are no visible seams anywhere. I'm so happy with the wonderful countertops fabricated and installed by Shawn DeOliveira, Luis and UMG. It was a difficult job done very well!
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Marty T.
Date: 2019-07-23 14:01:55
Just had quartz countertops installed by this company. Things started off a little shaky as I believe they lost our work order, so it took a bit longer for us to get our product than I expected. I contracted them through Home Depot. The install crew was unbelievable. I've never seen a crew take such care in a installation. Tarps everywhere to protect the floors, they were extremely cautious around our walls and paint. The installation was fast and precise and when they left the house was as clean as when they got here.
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Susan T.
Date: 2019-07-03 21:05:07
Excellent installers.! They were patient, polite and very careful with my kitchen marble countertop installation. I had issues with the wrong color from the Home Depot but United Marble and Granite installers were so understanding. I would definitely recommend this company. Thanks to Shawn too!
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Karen S.
Date: 2019-06-25 01:36:10
Frank is the best. He has the patience of a saint since I am obsessing over which quartz to select. He has taken me on two trips through the slabs yard and also broken off samples for me to take home on multiple occasions. Frank and UMG come very highly recommended from a work colleague. Also; they have the most extensive collection of quartz samples I have ever seen in a showroom. Thank you Frank!!
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Robert B.
Date: 2019-04-05 00:13:14
UMG did our kitchen counter tops. They did a fantastic job and were very professional. We made some last minute changes. UMG did the changes and wanted us to be satisfied. I highly recommend them.
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She R. A.
Date: 2019-04-02 10:59:35
Paul from Kitchen Reface Depot recommended I work with United Marble & Granite for the counter tops in my Kitchen and Bath. I worked with Frank Russel there. Since I was looking to put granite in for a rental property I just needed a simple black granite in the kitchen and white marble in bath. It was great working with them especially since I'm in a totally different state compared to where the UMG job is located.
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Max B.
Date: 2019-03-07 01:39:19
To be honest, I was a bit skeptical to order countertops at ikea after reading some negative reviews here. However, United Marble & Granite did a very good job on manufacturing and installing my quartz countertops. They were super polite, proficient, clean, and responsive. Highly recommend.
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Yvonne L.
Date: 2018-11-27 08:52:30
After such an unfortunate experience with UMG, the manager reached out to me and apologized. Manny was so nice and said he will fix it for me and it looks soo much better! I wish I worked with manny when I first started. He even offered me a discount next time I work with them. They're not so bad after all! Appreciate the owner very much for reaching out and fixing everything.
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D G.
Date: 2018-06-28 01:25:11
We got a quote from Home Depot for our countertop demolition and installation. United Marble & Granite partners with them and provides the services while Home Depot provides the materials. It was easier for us to do it that way because you get a quote for both materials and services right away and it was a good price. Home Depot's Countertop Department was very helpful, especially J. J. the designer. Also the coordinator Kristin Hightower from UM&G was very prompt in communication and we received all information via email. The wait time was 10 business days to get our new countertops and they were beautifully made. Thank you for your good work!
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Steven R.
Date: 2018-03-29 01:21:50
I had United Marble do a counter for a new kitchen. They were the installer for Home Depot. Showed up to measure in dumping rain in the Santa Cruz Mountain's. Had a short delay due to needing more material. Showed up on time to install, perfect. Clean, no muss, no fuss. Professional. Would call directly next time.
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Ann D.
Date: 2018-03-11 00:16:23
Frank helped us pick from a large selection of quartz. Everything was clearly explained. They were on time and affordable. We love our new kitchen counter top.
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Curtis D.
Date: 2018-03-04 01:31:27
We chose United Marble & Granite to do our new quartz kitchen countertop based on a referral from Kitchen Reface Depot. We worked with Frank Russell, who was a pleasure to work with. He was incredibly knowledgeable on the products and the process, and he replied to our detailed email questions in a timely manner--either the same evening or the next morning at the very latest, even though he was always extremely busy. Frank was very straightforward and honest throughout the process, which we appreciated. UMG gives you a set of documents to read through and I think it's important to understand those to ensure things go smoothly. The templating team was efficient, and the installation team did a great job--they worked pretty hard during the installation as we had a full quartz backsplash and window shelf as well as the countertop, and they had to do a lot of cutting and fitting on site. Our new countertop and backsplash looks great. Overall, based on our experience I have no hesitation recommending this company.
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Adam Z.
Date: 2018-01-01 01:42:25
United Marble & Granite sets the bar extremely high when it comes to quality, craftsmanship, and a team that will not let you down. Your kitchen is the heart beat of your house and we were treated to top notch service from this company. Yes, they are extremely busy, but for good reason. I overheard they re-did they kitchen at French laundry... yeah, that one. I have seen many kitchens - friends, family, acquaintances, etc. United Marble & Granite puts the cherry on top. Although they aren't designers, you can have your designers work with them to achieve the perfect look. However, if you do your research and pull up enough pictures, their fabrication is second to none. Tip - check and see if they have any sinks in stock!
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Y W.
Date: 2017-12-17 06:04:53
I love our new quartz calacatta countertop. We used two slabs. UMG did a fantastic job in matching the veins. The waterfall looks beautiful! The seams are not obvious unless one looks for it. UMG is great at what they do. The whole template and installation process was very smooth. They are very professional. Thanks!
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Karen T.
Date: 2017-11-07 03:46:49
We ordered a bathroom countertop through Home Depot, which ended up being done by United Marble and Granite. I have to say that I wasn't sure what to expect since Home Depot does not have the best reputation at times for quality work. However, UMG was great! They were great about keeping us updated on scheduling, completion dates, etc., and both for the measurements and the install, they were prompt and professional. We even forgot to have a sink available for them to take when they did the measurements, so instead of making me drive out to Santa Clara to drop the sink off, they made a separate trip a few days later to pick it up. Great customer service!
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Ben D.
Date: 2017-09-27 18:46:54
Frank Russell at UMG was my contact. Easy to work with, no nonsense. The install team did a fantastic job with very little disruption in our kitchen. On time, on budget, met our expectations. Highly recommended! Template to install under 3 weeks.
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Terry O.
Date: 2017-07-05 14:23:19
UMG did a great job with our bathroom countertops. Everything came out perfect. They communicated costs/timeline with me and coordinated installation with our general contractor, arrived on time and had everything fit seamlessly into our schedule.
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Soon Chun K.
Date: 2017-04-13 22:47:21
Used them for bathroom countertop, I worked with Frank Russell, highly recommended. Frank is a great guy, he is passionate with his job, he has great patience. The whole company is very professional, they showed up on time as promised, they did good job on installation. There is one small glitch where one of the top cabinet stone came out to be too small, they quickly fixed it by replacing it, without extra charge of course. Their price is reasonable too.
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Jeanne T.
Date: 2017-03-14 22:34:04
I used UMG to install Silestone Quartz counters in 3 rooms of my home. Their team (office support, scheduling, sales and installation) were knowledgeable about products and did a great job making everything happen on time. I had one issue--once my new stove was installed I had a rather awkward gap. The owner came to my home and designed an elegant solution that finished off the installation in a nice way. I would recommend this company to my friends.
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Jen H.
Date: 2017-03-08 00:59:26
We were referred into United Marble & Granite by an acquaintance that does some interior design. We felt comfortable with United Marble & Granite's expertise and knowledge from the beginning. They were friendly, educated and set the correct expectations. Since we wanted custom cut pieces (during the holidays) the process was a little longer than usual. Frank walked us through the entire process, taking phone calls, answering emails very quickly and in the end delivering us exactly what we wanted. I highly recommend United Marble and Granite and loved working with Frank.
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James K.
Date: 2017-02-16 20:33:45
Shopped at United Marble and Granite for a remnant. I unfortunately was doing so just as they changed their policy on selling remnants (they are too busy and aren't going to do it anymore). However, kudos to them for seeing it through with me since I started looking just about the time they were thinking of doing this. I wouldn't hesitate to use them for bigger projects given that they followed through and didn't leave me hanging because of the policy change. I always appreciate working with an ethical company and they sure were. I almost dropped a star because it took a little longer than I anticipated, but I suspect that wouldn't have been a problem except for the policy change and also they were installing new equipment so I assume that was an aberration. I went around to several places and United also had the nicest of the people I dealt with. Thank you, United Marble & Granite!
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Ryan H.
Date: 2017-02-03 17:59:41
I've hired United Marble and Granite since 2012, they have done 3 separate projects for me. I've always been very satisfied with their work and customer service. They offer a wide variety of materials to choose from. For all three my projects I had Silestone Quartz installed by them. They offer very competitive pricing and superior service with their experienced staff. The installers are knowledgeable and very helpful during the measurement process and installation. Most importantly, they stand by their work and are very helpful to resolve any questions or problems that come up during projects. I definitely recommend them as I have to all my family and friends. I've added some photos of their work.
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FAQ About United Marble & Granite Inc. — Based on Independent Research
What materials can I order a countertop from United Marble & Granite Inc.?
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The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on United Marble & Granite Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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2163 Martin Ave, Santa Clara, CA 95050