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Pomona, CA City Rating: We have identified this city as the primary city for this contractor.

TT Cabinet & Tile Inc

since 2005

Examples of works performed by TT Cabinet & Tile Inc

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About TT Cabinet & Tile Inc

38.38

total score

The main rating value calculated from more than 30 indicators.
Exact value: 38.378384 out of 100.

The company is an industry leader in the fabrication of luxury, tailor-made countertops for use in both domestic and commercial settings. Each and every countertop is guaranteed to be of the finest quality thanks to their staff of highly experienced fabricators. Every job will be completed with the speed and precision required to fulfill the timeframes the customers specify. Their factory is so advanced that they have a computerized water saw and a laser template. They not only specialize in making bespoke countertops out of different kinds of natural stones like marble, but they also make quartz countertops.

More info

Mystery Shopper Report

2.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.074074 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.7

Experienced

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

3

Standard

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact TT Cabinet & Tile Inc for a Free Estimate

1690 W Holt Ave C &D, Pomona, CA 91768

Additional benefits of TT Cabinet & Tile Inc

Wheelchair accessible entrance

Wheelchair accessible parking lot

Debit cards

NFC mobile payments

Accepts Credit Cards

Open to All

Wholesaler

Reviews about TT Cabinet & Tile Inc

All (8)

Yelp (8)

Source: icon-google Yelp
avatar

Jose J.

Date: 2022-08-09 17:13:08

I highly recommend this place. They are easy to work with and quick on their response. I send them all the information via text or email and they come up with the design fast and I love how they make suggestions to make sure they kitchen layout comes out perfect. Thank you for everything you do.

Source: icon-google Yelp
avatar

Adriana M.

Date: 2021-07-07 20:00:12

We had been looking for a while somewhere to purchase cabinets and countertops at an affordable price. The places we were considering would take about a month to get an order in. We were fortunate to have found this place. The prices are affordable great quality with fast installation turnaround. They have a Warehouse on-site so they have all of the materials for installation. The installers were professional, quick, and helpful. I would recommend this place to anyone looking for new cabinets and countertops. The sales manager is Eileen very nice and understanding. Thank you!

Source: icon-google Yelp
avatar

Kiko W.

Date: 2020-12-17 17:30:46

It is recommended to choose TT Cabinet & Tile for cabinet design and installation. Professional design and efficient installation, as well as attractive price, are all the excellent services PROVIDED by TT Cabinet & Tile

Source: icon-google Yelp
avatar

Penghong H.

Date: 2020-12-15 21:51:02

I purchased my cabinets and countertop here. They gave me wholesale price. I can tell they are professional. They installed my kitchen fast with good quality. I think I made a good choice to work with tt cabinets and tile.

Source: icon-google Yelp
avatar

Vivien L.

Date: 2020-12-15 21:40:25

I highly recommend this store. They have a reasonable price after I compare with others. The Sales is very friendly and patience. They made a great job on my kitchen. Eileen is very knowledgeable. She gave me the quote after the day they measure my old kitchen. She discussed with me very detail on my kitchen. Give me a very good price. After I paid the deposit, they finished my kitchen in three days. Every detail of my kitchen right now is perfect. I really like it.

Source: icon-google Yelp
avatar

Brad S.

Date: 2024-10-29 01:13:11

We ordered kitchen and laundry room cabinets and were able to pick up within 5 days. That alone is enough to make me happy. The quality is good and the assembly was easy for us. Highly recommend.

Source: icon-google Yelp
avatar

Tiffany C.

Date: 2022-09-09 22:20:47

I worked with Eileen and her team for my kitchen remodel. Eileen was really friendly and helpful with suggestions and recommendations based on what I liked. It took awhile for her to draw out the plans and communication via email and phone was a lot of phone tag and more drawn out than I would have liked. They installed all the cabinets, hardware, and countertops pretty quickly. I think it took them about three days. I'm sure it was an easier job because the house was vacant and my new floors weren't in yet. The morning they installed the new cabinets, Eileen reached out to me to let me know that the cabinet drawer pulls I picked out was no longer available due to insufficient quantities. I ended up having to pick some up at Home Depot. It was annoying and I feel like she should have checked their stock earlier. It would have given me more time to browse for drawer pulls. After the cabinets were installed, I reached out to Eileen to see if someone could come replace a cabinet drawer that had a very obvious dent to it and fix some scratches on cabinets. Her team did come out to do so and I appreciated that. However, I was disappointed considering the house was vacant and there shouldn't be those issues right off the bat. Eileen blamed my contractor who was installing backsplash. I considered that to be a possibility but based on where the dent and scratches were, it didn't make sense. I've lived in my new house for six months and I can now say that the quality of the cabinets aren't that great. There are a lot of nicks, in weird spots. It reflects the mediocre quality of the cabinets. Some of the cabinets are high up or rarely used, yet they have nicks and scratches. I invested in the magic corner cabinet and I wouldn't get it again. It's not as convenient as I expected. A lazy susan is more functional and cheaper. However, they didn't have a magic corner cabinet available in their showroom to see in person. The prices at TT cabinets was comparable to other quotes I received elsewhere. They were the only store that had the magic cabinet available. However, I wouldn't use them again for future projects solely based on the wear and tear of the cabinets.

Source: icon-google Yelp
avatar

Daisy L.

Date: 2020-12-02 03:50:40

This place completely wasted my time. I highly discourage anyone from trying to hire them for your remodeling needs. I am remodeling 3 bathrooms, a kitchen and the floors for the whole house. When I drove to the place to inquire in August, I was told that they would be able to start the project by October. I was fine waiting. After working with their rep for over 2 months to finalize the quotes and materials which by the way was a painful process bec they give you an "all in one price" yet they won't tell u what materials you're getting specifically nor would they tell you what your allowance is to be able to select what you want. I find it interesting that they refuse to breakdown how much is material vs labor. Around September I drove there to finalize the materials as it was so difficult to communicate via text and it was taking forever for the rep to respond. Come to find out they now told me that they can't start until Nov because they had another project that still needed to be done. Funny thing is I spoke to the sales manager not too long before that and they said Mid-October. After spending over two months of my time working with them, going back and forth to adjust the estimate and communicating what materials I wanted since they refuse to do the work unless they do it all. I then find out that they can't start until January. Their excuse was that they just took on a much larger project. Talk about unethical and no such thing as first come first serve. Then I was told that I should've put on a deposit even though this was the first time they mentioned this as a requirement and why would anyone put on a deposit over two months prior to when a project can even start? I should've bailed when they originally pushed the schedule once and when I wasn't getting responses from their rep that after speaking to the sales manager she told me to just go find someone else to work with bec they were busy. Also the rep eventually tells me that she was the accountant and made it seem like I should be grateful that she was even able to reply when she can. As if it's the customer's fault that they gave her to work with me even though her lack of knowledge resulted in numerous corrections on the estimate bec either the measurements were wrong or the layout was not accurate. She would have charges for removal of tile for the floor when I have zero tile currently in the whole house! How can that not make you not review their estimate even further. I spent more time trying to educate her on what an led vanity light is versus recessed lighting or how to determine the right vent for the size of the room or why the shower needed to be hot mopped and waterproofed as if I was the sales rep. I kept giving them a chance and tried to stay as patient as possible even though I practically had to call and keep following up just to get responses as if I had to beg to get an answer (gee who's the customer here!). I already invested so much time and energy with them so I put up with it. Only to have wasted over three months to now have to find another contractor. I could've been done already and now not only have I still not started but I'm back to square one which if you're a homeowner you would understand why it can take years to find the right company that you can trust and provides decent customer service. I've put this project on hold for years bec I've given up on it altogether and just when I finally had the confidence to try once again I just realize why this process is so difficult. Companies forget that they're in business bec there are paying customers. Just know that bad karma when it happens unexpectedly will hit you ten times worse. Happy for you guys that you're doing so well that you prioritize your customers based on how much they are going to spend and not on your word of honor.

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1690 W Holt Ave C &D, Pomona, CA 91768