About Tri State Stone — Ranked №4 Countertop Fabricator and Installer in Newark, NJ
56.91
total score
The main rating value calculated from more than 30 indicators.
Exact value: 56.906901 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Tri State Stone, founded in 1998, ranked number 4 in Newark, NJ in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Tri State Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Tri State Stone: Total Score & Key Ratings
The Total Score of 56.91 out of 100 achieved by Tri State Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Tri State Stone has a rating of 4.5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.04 out of 5.
You can read detailed information and evaluations from our independent research of Tri State Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Tri State Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Tri State Stone
The company is engaged in the extraction of natural stone in North America. Granite and marble slabs can be ordered from them for any production at reasonable prices. Tri State Stone owns its own production. It fabricates durable quartz countertop and products made of other materials. Professional craftsmen are working on the order. They can bring any idea to life. We include the company in the catalog of our aggregator countertopscontractors.com taking into account affordable prices, high-quality material, fast production time. You can ask questions by phone or by filling out an online form on the site.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.5
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 76
Google
4.6
reviews: 58
YELP
4.3
reviews: 18
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.044444 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Tri State Stone as Excellent.
Our mystery shopper research revealed that the staff at Tri State Stone provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Tri State Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Tri State Stone directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Tri State Stone as Excellent.
The staff member from Tri State Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Tri State Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.6
Legacy
Company Age
Tri State Stone is a legacy company, established in 1998.
According to our research, Tri State Stone has been in business since 1998, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Tri State Stone directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Tri State Stone has a dedicated office.
Our research revealed that Tri State Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Tri State Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Tri State Stone has its own production facility.
Our research revealed that Tri State Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Tri State Stone directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Tri State Stone does not offer discounts for veterans.
Based on our mystery shopper research, we found that Tri State Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Tri State Stone directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Tri State Stone as Standard.
During our research, Tri State Stone quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Tri State Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Tri State Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Tri State Stone as Standard.
Tri State Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Tri State Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Tri State Stone.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Tri State Stone.
Unfortunately, Tri State Stone did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Tri State Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Tri State Stone directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Tri State Stone.
Unfortunately, Tri State Stone did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Tri State Stone, which is recognized in our rankings for other parameters. We recommend reaching out to Tri State Stone directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Tri State Stone
Small business
Delivery
Onsite services
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
Free street parking
Accepts Credit Cards
Open to All
In store shopping
Countertop Installation
Countertop store
Granite supplier
Marble contractor
Marble supplier
Stone supplier
Reviews about Tri State Stone
All (28)
Google (10)
Yelp (18)
Source:Google
Sofia Neves
Date: 2024-01-31 13:14:28
Used Tristate twice for kitchen counters and vanity top, great job both times!
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Source:Google
Keyli Hernandez
Date: 2023-05-25 15:52:06
Tri State Stone is the best countertop fabricators in the Tri State area. In my opinion their professionalism and availability to help each of their costumers is incredible and impeccable.
Amazing staffs and work results!
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Source:Google
Jessica Belsky
Date: 2021-02-11 16:36:27
I highly recommend Tri State Stone. Renato is great and walked us through the entire process. He has a massive amount of stone to choose from at the warehouses. The Calacatta Laza Quartz we chose is beautiful, and was installed perfectly. They were very helpful scheduling wise after tons of delays from our contractors. Install was fast and professional as well. Very pleased!
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Source:Google
John Henriksen
Date: 2019-02-20 19:12:50
I had the very best experience from these guys in the selection and installation of my counters. I'm a new homeowner and was nervously investing a lot of time in my decision (probably more time than most customers), but Dennis was nothing but patient and helpful with me as i looked at various slabs in the back area and asked a lot of questions (some probably dumb). The installers were quick and respectful of my cabinets and new kitchen floor, cleaned up afterwards, and they were on time too. Stupidly I forgot I needed an extra counter hole drilled for the purified water faucet, and I thought I'd have to pay for an extra service call a week later, but I was not charged. I highly recommend this shop and have told locals about it already several times.
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Source:Google
Andy Mendoza
Date: 2021-11-24 18:27:21
Above and beyond with customer service. Great quality stones at an affordable price. Definitely will be back for any future projects.
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Source:Google
Steve DM
Date: 2021-11-12 16:28:00
My experience with Tri State stone was outstanding. They are extremely knowledgeable, timely, efficient and competent. Their customer service and attention to detail impeccable. I would recommend only Tri State for all your stone needs. I use them for all my commercial buildings and for my personal homes. I give them an A+++.
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Source:Google
Shoshana Kops
Date: 2020-11-10 23:10:11
We had an amazing experience with Tri State Stone. Renato helped us choose our counters and coordinate the installation. His attention to detail and care for the project and customer were evident in every one of our interactions with him. It was such a pleasure to deal with a company and know that they would take care of our needs properly and treat the job as if they were doing their own home. The men who came to install the counters were professional, prompt, and you could tell they really knew what they were doing. We just spent months renovating our home and the counter installation was the smoothest and most pleasant part of the whole experience. Thank you for your great work!
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Source:Google
K
Date: 2020-11-09 16:09:28
My husband and I are so pleased with our soapstone and granite from Renato and his crew at Tri State Stone. We built a log cabin up in the Adirondacks, and Renato made it look fantastic. Not only does our kitchen soapstone and bathroom granites look spectacular, his opinion on color and finish in our master bath was spot on. Easy to work with, and beautiful finished product. Would highly recommend.
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Source:Google
rosana rosa
Date: 2021-11-21 03:55:31
They had an absolutely beautiful slab of Granite that really made my Kitchen Special. They were ponctual, professional and friendly. Instalationn was perfect! I had backsplash and Counter with the same granit. Price was fair.
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Source:Google
Michael Pizzi
Date: 2024-11-28 20:01:35
Wonderful selection. Great people, 100% honest and fair. Highly recommend
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Source:Yelp
JamesGatz F.
Date: 2020-01-15 19:41:56
Elias & crew are great to work with, they provide helpful suggestions, warehouse has reasonable selection, prices are competitive. Communication not perfect but good. After 4 months the quality of materials & install appears great. Good value, good execution, convenient location and hours.
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Source:Yelp
N D.
Date: 2019-03-07 02:31:30
Tri-State Stone and my interactions with Renato and his installers were the best part of my kitchen renovation project. Renato was very attentive to my likes/dislikes while we were in the stoneyard, and paid attention to our concerns. We visited many stoneyards and they gave us the best price including installation in Manhattan. He was quick to return phone calls and texted back and forth for the measurements and delivery. They were right on time and their workers were polite and efficient. It was a welcome relief compared to our custom cabinet company (who made a big mess of everything) and the plumbers & electricians who always needed to be tracked down and supervised constantly. We got a much better price by visiting stoneyards directly compared to prices quoted by either the kitchen designer or the contractor. Thank you Renato and your team!
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Source:Yelp
Damayra C.
Date: 2019-02-04 23:33:47
I had a great experience working with Tri State. The team was responsive throughout the process (Renato was my main contact), helped me pick the best quartz option for the space and the install guys were very professional. The final product is impeccable!
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Source:Yelp
Joanna M.
Date: 2019-01-12 22:44:30
Great customer service , great selection and prices! Renato is awesome!
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Source:Yelp
Philana P.
Date: 2018-06-16 18:59:57
I had a small job -- a custom vanity to fit a non-standard length with two sinks. Renato and the team were amazing. I found a beautiful quartz remnant for a good value. Since it was a small job I had to measure and bring the sinks in and have my contractor pick it up. But everything worked out and when there was a question about measuring Renato confirmed details with my contractor directly. Really nice folks here and quality work. I'll be back when I have a bigger job in the future.
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Source:Yelp
Lolita F.
Date: 2018-06-01 21:09:12
I can't say enough glowing things about Tri State Stone. First of all, after telling Renato the Sales Manager about our design ideas, he was invaluable in helping us select the right stone for our new kitchen. Then, when there was a mix up with our original order, he sorted it out and made it right. We ended up getting a different stone that we enjoyed even more than the first! From Renato to the team member who came to do the measurements to the installers, everyone involved was top notch. They showed up on time and the installation was quick, seamless and professional. We love our new kitchen, in large part due to the tremendous service of Tri State Stone.
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Source:Yelp
David B.
Date: 2018-02-02 19:52:40
Got my granite top for my kitchen in one of my rental properties from them - they delivered and installed in a timely manner. Also were able to get me an old slab for my bathroom vanity. Great job.
Might have to visit them soon for another property that I have my eye on.
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Source:Yelp
Virginia M.
Date: 2018-01-15 22:49:30
What a great experience!! Renato was so helpful. Great price, amazing selection, and outstanding customer service. I like them so much that I not only used them for my vacation home but also for my primary residence. My kitchens and bathrooms look amazing;. I get so many compliments. I wouldn't go anywhere else for granite.
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Source:Yelp
Carole D.
Date: 2018-01-10 23:23:25
Got my granite for kitchen counters from Tri State (with installation). T hey did a great job. Went back to them for our bathroom and had another good experience. Worth going to Newark. Great customer service from Renato with on-time delivery and installation.
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Source:Yelp
Mitch W.
Date: 2017-05-24 18:56:55
They did an amazing job were extremely professional and most importantly honest. Tri State delivered exactly as promised.
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Source:Yelp
PJ H.
Date: 2017-05-15 01:19:19
Renato the Sales Manager has been terrific. I've been so indecisive about my counter, and he has been nothing but patient. Not only is his customer service top notch but the value here is evident in their product as well. Looking forward to getting everything installed soon.
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Source:Yelp
lisa b.
Date: 2017-01-27 18:53:02
I had an amazing experience from beginning to end. I got a ridiculous quote from my contractor and the stone yard, so I started searching for another vendor. I came upon TriState from a google search. Everyone I spoke to was helpful and courteous. The service was fantastic, the quality of the work was perfect AND I saved about $1500 from my contractors price for the exact same stone from the same stone yard.
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Source:Yelp
Bryan T.
Date: 2017-01-22 19:28:22
Great advice and service every step of the way. We felt valued as customers and even were lucky enough to get all of our countertops from a single slab of quartz, thanks to the careful consideration and creativity of the staff at Tri State. On installation day the crew were extremely professional and detail oriented, performed the installation perfectly and made sure we were totally happy with their work.
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Source:Yelp
Imo O.
Date: 2018-09-10 11:03:48
Tri state is awesome. My company deals with them, all their workers are polite and courteous.. always willing and able to assist and serve the customers and their finishing touch! Awesome!!! I always recommend them to people.
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Source:Yelp
Joyce F.
Date: 2017-10-17 00:59:47
We had a good experience with Tri State Stone of Newark. They were professional and timely.
We will use them again n the future.
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Source:Yelp
Johnny F.
Date: 2016-01-08 16:23:51
Bought a granite counter top. Price was ok. Felt a bit let down. The sales person said there would be no need for a seam on the counter at the sink if we got the smaller sink, so we went with the smaller sink(same price as big one). When they came to install, lo and behold a seam on the counter. Called to complaint, and all I got was a "sorry for the misunderstanding" but did nothing to resolve the problem.
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Source:Yelp
Eric L.
Date: 2020-11-10 03:58:40
Terrible and reneged on an agreement. After some time has passed their stone has yellowed in areas. Was very expensive and just a terrible experience.
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Source:Yelp
Rob D.
Date: 2017-11-02 17:08:41
Well everything started pretty well, and went fairly well, up until the end. Admittedly the counter looks great, but they damaged one of my new drawer fronts when installing the counter. I now have a fairly large scratch on a drawer face in my brand new kitchen. When I pointed out that the drawer wasn't damaged before the counter installation, and asked to be reimbursed $39 for a new one, I was told (direct quote from email) "SORRY MY GUYS ARE SAYING THEY DIND THAT." Really? Your employees didn't tell you they screwed up? But ok, I'll give them the benefit of the doubt, maybe they didn't notice. And maybe it's my fault for not looking for damage prior to cutting a check for the remainder of the work, but refusing to reimburse a customer $39 for damages seems like pretty lousy way to end this transaction, especially in world full of online reviews.
If you do decide to go with tri-state I'd advise you to make a close inspection for any potential damages prior to completing payment. If damage they caused is discovered after the fact you're just out of luck. Even if it's only $39.
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Source:
FAQ About Tri State Stone — Based on Independent Research
What materials can I order a countertop from Tri State Stone?
During our independent research, we found that Tri State Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Tri State Stone’s clients in Newark, NJ for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Tri State Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Tri State Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Tri State Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Tri State Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Tri State Stone most often implement in Newark, NJ?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Tri State Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Tri State Stone?
The company’s office is located at 111 Rome St, Newark, NJ 07105, but its work is not limited to just the city of Newark, NJ. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Tri State Stone work with?
Like many participants in our rating, Tri State Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Tri State Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Tri State Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Tri State Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Tri State Stone offer any discounts on countertop fabrication in Newark, NJ?
According to our research, Tri State Stone does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Tri State Stone may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Tri State Stone in Newark, NJ?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Tri State Stone. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Tri State Stone?
Yes, according to our research, Tri State Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Tri State Stone?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Tri State Stone in Newark, NJ. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Tri State Stone to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Tri State Stone in Newark, NJ. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Tri State Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Tri State Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Tri State Stone provide for its work?
According to our information and industry practice, Tri State Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Tri State Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Tri State Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Tri State Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Tri State Stone know that you found them through the National Ranking Countertops Contractors!