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Des Moines, IA City Rating: We have identified this city as the primary city for this contractor.

Tops Unlimited, Inc.

since 1989

Examples of works performed by Tops Unlimited, Inc.

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About Tops Unlimited, Inc. — Ranked №6 Countertop Fabricator and Installer in Des Moines, IA

22.59

total score

The main rating value calculated from more than 30 indicators.
Exact value: 22.588889 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Tops Unlimited, Inc., founded in 1989, ranked number 6 in Des Moines, IA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Tops Unlimited, Inc. among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Tops Unlimited, Inc.: Total Score & Key Ratings

The Total Score of 22.59 out of 100 achieved by Tops Unlimited, Inc. in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Tops Unlimited, Inc. has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.14 out of 5.

You can read detailed information and evaluations from our independent research of Tops Unlimited, Inc.’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Tops Unlimited, Inc. directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Tops Unlimited, Inc.

The production process involves the use of precise calculations and new equipment. Installation works have a 1-year warranty. Marble countertop will last for many decades. The material is resistant to moisture and any kind of contamination. To make a choice, visit the company's showroom. Its area is 1000 square feet. It presents the best samples of products. Each buyer will be able to choose the option they like. To place an order, please contact the phone numbers listed on the official website. В каталоге нашего агрегатора размещена компания Tops Unlimited, Inc. The level of service and product quality are on top.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.138889 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

5

Legacy

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Tops Unlimited, Inc.

Small business

Curbside pickup

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Service guarantee

Checks

Credit cards

Debit cards

Accepts Credit Cards

Repair services

Wheelchair-accessible entrance

Wheelchair-accessible parking lot

In store shopping

Delivery

Building Supplies

Countertop Installation

Countertop store

Reviews about Tops Unlimited, Inc.

All (10)

Google (10)

Source: icon-google Google
avatar

Russell Terhaar

Date: 2023-05-24 10:08:40

Excellent experience with these countertop professionals. Communication and follow through were excellent. We had TOPS install a small coffee shop worth of quartz and we couldn’t be more pleased.

Source: icon-google Google
avatar

Clean Indeed

Date: 2021-11-06 15:08:41

They never pick up the phone. I would be ok with that from a customer service point of view IF they indicate in their phone prompt that they only accept voicemails, that way we don't waste time calling thinking we can get through to a person. It is all about setting expectations. I am however excited to find out if I can find a countertop that suits my needs. they carry good brands.

Source: icon-google Google
avatar

Kent Jahn

Date: 2022-09-25 00:46:44

We have been wanting to redo our kitchen countertops for years. We went with Tops Unlimited after our son got a piece of quartz for his mud room. We could not be more pleased with the result. It changed the whole look of our kitchen. They came out and laser measured our counters, asked about what we wanted and ordered and created the counter of our vision. When they came out to install our counters, they were quick, efficient and respectful of our house. They asked about what we wanted and totally met our expectations. We love the look of our kitchen and highly recommend Tops Unlimited.

Source: icon-google Google
avatar

Tom Hyde

Date: 2018-08-30 18:59:42

Fantastic to work with. Great communication on their part and the installation was a breeze. Installers were very friendly and professional. Would absolutely do business with them again as well as recommend them to others.

Source: icon-google Google
avatar

Jack Cooper

Date: 2016-01-15 23:41:06

Tops Unlimited did an awesome job installing the counter tops when I finished my basement. They did great work, communicated well, were timely, and cleaned up after the installation.

Source: icon-google Google
avatar

Rebecca Crum

Date: 2024-07-23 13:55:17

Tops did a wonderful job on my quartz countertops. I was really impressed when there was a problem and they stepped up to make it right. I’d definitely recommend them! Rebecca Hanson

Source: icon-google Google
avatar

Robert Sheets

Date: 2023-06-29 15:51:25

Brad was extremely helpful and understanding. Will definitely return.

Source: icon-google Google
avatar

Teresa Jimenez

Date: 2021-06-07 15:27:40

They were absolutely great to work with. Rick came out and measured and was very pleasant and answered all my questions. He continued to communicate with me through the install period. I was most pleasantly surprised at how quickly my quartz countertops were ready to be installed. They look exactly as I had pictured in my mind and matched the sample perfectly. I purchased through Lowe’s and the entire experience was flawless. Highly recommend.

Source: icon-google Google
avatar

Todd Maas

Date: 2022-02-08 17:21:07

I have used Tops Unlimited for two projects. These folks work is outstanding and I couldn’t be more happy with the outcome.

Source: icon-google Google
avatar

JewellJunction

Date: 2022-01-21 00:57:50

Great showroom with plenty of samples and displays. Rick was knowledgeable and helpful. We look forward to completing our Kitchen with TUs help.

FAQ About Tops Unlimited, Inc. — Based on Independent Research

What materials can I order a countertop from Tops Unlimited, Inc.?

What types of spaces does Tops Unlimited, Inc. fabricate countertops for?

What shapes of kitchen countertops does Tops Unlimited, Inc. fabricate?

What countertop design styles does Tops Unlimited, Inc. most often implement in Des Moines, IA?

What is the service area of Tops Unlimited, Inc.?

What types of clients does Tops Unlimited, Inc. work with?

Does Tops Unlimited, Inc. have its own countertop fabrication facility?

Does Tops Unlimited, Inc. offer any discounts on countertop fabrication in Des Moines, IA?

What is the price category of Tops Unlimited, Inc. in Des Moines, IA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Tops Unlimited, Inc.?

What is the fabrication and installation timeline for a countertop at Tops Unlimited, Inc.?

How long does it take Tops Unlimited, Inc. to prepare a quote for countertop fabrication and installation?

Does Tops Unlimited, Inc. offer cutouts for sinks, cooktops, or other elements?

What guarantees does Tops Unlimited, Inc. provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Tops Unlimited, Inc.. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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