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Virginia Beach, VA City Rating: We have identified this city as the primary city for this contractor.

Top Stone LLC

since 2020

Examples of works performed by Top Stone LLC

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About Top Stone LLC — Ranked №1 Countertop Fabricator and Installer in Virginia Beach, VA

74.44

total score

The main rating value calculated from more than 30 indicators.
Exact value: 74.441313 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Top Stone LLC, founded in 2020, ranked number 1 in Virginia Beach, VA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Top Stone LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Top Stone LLC: Total Score & Key Ratings

The Total Score of 74.44 out of 100 achieved by Top Stone LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Top Stone LLC has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.1 out of 5.

You can read detailed information and evaluations from our independent research of Top Stone LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Top Stone LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Top Stone LLC

Top Stone LLC offers competitive prices for countertops of different materials and colors in Hampton Roads and Northern North Carolina. The company has been operating for 12 years. The business is good at fast delivery and great quality of materials. The business provides vanity countertops services and installs kitchen countertops. Top Stone LLC is in the list of leaders in the countertops market. It has already manufactured 5 thousand countertops. Company’s managers know how to deal with a client, who needs one or two countertops, and also how to meet needs of clients with large orders.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.102731 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

1.7

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.2

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Top Stone LLC

Credit cards

Debit cards

Countertop store

Service establishment

Granite supplier

Reviews about Top Stone LLC

All (14)

Google (8)

Facebook (6)

Source: icon-google Google
avatar

Paige Marie

Date: 2021-08-06 01:00:56

Would highly recommend Top Stone. Chris was probably the most responsive and communicative contractor I’ve ever worked with. He worked with the supplier to get me the best deal he could and everything was installed beautifully! Will be using him for future jobs!

Source: icon-google Google
avatar

Kim Gabriel

Date: 2022-02-23 21:30:22

We recently remodeled our living room fireplace. We pulled out the old fireplace and wanted to put a 3/4" thick stone down on the hearth in front of the new fireplace to cover our brick. We had a very hard time finding a stone with this thickness. Chris Neal was wonderful to work with and bent over backwards to help us. He was hands down the most responsive of any of the companies we contacted. I just wish we would have used him for our kitchen and bathroom counters. We highly recommend him not just for the high quality of his product and workmanship but also for for his amazing customer service!!

Source: icon-google Google
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charlene chivas

Date: 2020-11-30 00:02:32

Chris and his team did an amazing job installing our new quartz countertops that I absolutely LOVE. Amazing customer service and great communication throughout. Chris was prompt to answer any of my questions and was completely honest. His team was well mannered and friendly when at my house installing and made sure my kid's shenanigans didn't bother them one bit. Everything went smoothly and I would definitely recommend Top Stone to any of my friends and family and would use them again.

Source: icon-google Google
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Susan Dutton

Date: 2023-08-22 02:09:57

Chris from Top Stone was so helpful renovating our old kitchen. He was great about communicating with us. He was meticulous, careful, and offered suggestions. I am so happy with all his work.

Source: icon-google Google
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Bonnie Flora

Date: 2023-07-31 13:31:23

I cannot brag enough about this company, their customer service is beyond excellent. My husband and I had no clue about picking out granite or quartz, which was better, what would look good, or how to match tile, until we talked to Ashley. We called during the Christmas holiday not knowing that most granite places were closed. It was only a few minutes later and Ashley called us back...while on vacation visiting family. She was so helpful and friendly we talked for awhile and made plans to meet up when she returned. Once we met, she walked us around giving us information about each piece of stone. After several visits and phone calls, we finally found the perfect quartz piece. She worked the price into our budget and we couldn't be happier. Oh and the installation process was painless, they did a great job of installing it too. I'm so glad we went with them. If you are looking for personal and professional service go with Top Stone!

Source: icon-google Google
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Morgan Walter

Date: 2023-07-25 23:41:59

Great experience! They helped us by working with our budget and timeline to get our investment home ready to sell. Granite countertops in the kitchen, and Quartz in the bathroom.

Source: icon-google Google
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Tammy Green

Date: 2023-07-23 14:56:22

Best experience ever! Chris and his family took one of the most anxiety provoking situations of remodeling a kitchen and turned it into a fun and memorable experience! Their communication was amazing, the work is beautiful, and I would gladly work with them again! I get so many compliments on our beautiful kitchen! Thank you for helping the heart of our home be more comfortable!

Source: icon-google Google
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Shirley Furgerson

Date: 2023-07-23 16:13:28

Top Stone (Chris and Ashley) did a wonderful job for us in remodeling our bathroom, in concluding that having to use two pieces of quartz since our cabinet was 97 inches - and you could not see the seam!! They were professional, gave a great price, timely and great to work with. I highly recommend them.

Source: icon-facebook Facebook
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Angel Judy Springhoffs

recommends

We did a project with Top Stone early this year that Chris and Ashley were an instrumental part in the successful project. manufacturing of the countertop and POS in the restaurant in Virginia. We are based out of Atlanta Georgia, so finding someone who you can trust on a project that is a couple hundred miles away was essential, but Chris stepped up and his team did a phenomenal job for us at legal Seafood I know and would highly recommend TOPSTONE any day.

Source: icon-facebook Facebook
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Casey Grubbs

recommends

Ashley and Chris are phenomenal at what they do and somehow have an even better grasp on customer service! We had a delay in kitchen cabinets and they worked with us to make sure they were available as soon as the cabinets were installed. They were also easily accessible by text or phone call at any point that I had questions. On installation day, Chris did an amazing job and even figured out how to get the granite countertops flush when we realized our cabinets were a little unlevel. I would highly recommend Top Stone to any one who needs stone work done!!

Source: icon-facebook Facebook
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Kacie Zawistowski

recommends

Chris was super easy to work with. He worked with our schedule and even worked through us changing our minds on a stone. He walked us through the shop and explained different types of stone and their benefits. We ultimately settled on a white quartz. He had them installed the next week! They are beautiful 😍 Thanks, Chris!!

Source: icon-facebook Facebook
avatar

Kim Gabriel

recommends

We recently remodeled our living room fireplace. We pulled out the old fireplace and wanted to put a 3/4" thick stone down on the hearth in front of the new fireplace to cover our brick. We had a very hard time finding a stone with this thickness. Chris Neal was wonderful to work with and bent over backwards to help us. He was hands down the most responsive of any of the companies we contacted. I just wish we would have used him for our kitchen and bathroom counters. We highly recommend him not just for the high quality of his product and workmanship but also for for his amazing customer service!!

Source: icon-facebook Facebook
avatar

Ammie Neal

recommends

It was an amazing experience! I live out of state and he was able to help me pick the perfect color granite for our remodeled kitchen and bathroom. Not only was it a perfect match, he was able to customize our granite tops to be snug against walls. I would recommend him for any job, big or small!

Source: icon-facebook Facebook
avatar

Jasamine Grissom

recommends

I had Chris Neal working with me and I couldn't have had a better experience! He was patient with me making my decision and was able to answer any question I threw at him, plus steered me in the right direction with his recommendations. I love my countertops; they're beautiful! He did an excellent job with installing them and was constantly in contact with me during the process. I highly recommend Top Stone VA. LLC and to have the chance to work with Chris!

FAQ About Top Stone LLC — Based on Independent Research

What materials can I order a countertop from Top Stone LLC?

What types of spaces does Top Stone LLC fabricate countertops for?

What shapes of kitchen countertops does Top Stone LLC fabricate?

What countertop design styles does Top Stone LLC most often implement in Virginia Beach, VA?

What is the service area of Top Stone LLC?

What types of clients does Top Stone LLC work with?

Does Top Stone LLC have its own countertop fabrication facility?

Does Top Stone LLC offer any discounts on countertop fabrication in Virginia Beach, VA?

What is the price category of Top Stone LLC in Virginia Beach, VA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Top Stone LLC?

What is the fabrication and installation timeline for a countertop at Top Stone LLC?

How long does it take Top Stone LLC to prepare a quote for countertop fabrication and installation?

Does Top Stone LLC offer cutouts for sinks, cooktops, or other elements?

What guarantees does Top Stone LLC provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Top Stone LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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