Top Shop Stone
since 2015
Examples of works performed by Top Shop Stone
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About Top Shop Stone — Ranked №7 Countertop Fabricator and Installer in Atlanta, GA
total score
Exact value: 31.001962 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Top Shop Stone, founded in 2015, ranked number 7 in Atlanta, GA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Top Shop Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Top Shop Stone: Total Score & Key Ratings
The Total Score of 31 out of 100 achieved by Top Shop Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Top Shop Stone has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.93 out of 5.
You can read detailed information and evaluations from our independent research of Top Shop Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Top Shop Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Top Shop Stone
Top Shop Stone manufactures and installs countertops for bathrooms at home and kitchen in office. The company works with marble, granite throughout Atlanta and the Southeastern United States. Top Shop Stone is the first distributor of luxurious and unusual countertops of high-quality. The company will select the right color, material and size for your room. It will develop a project, then manufacture it in two weeks, deliver and install excellently. Top Shop Stone can also repair your countertop if something goes wrong. Founders of the business Jay Allen & Becky Costa has gained 50 skilled professionals, who will provide you with an ideal countertop.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 40
YELP
reviews: 9
reviews: 21
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Top Shop Stone
Small business
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Service guarantee
Appointment required
Checks
Credit cards
Debit cards
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Latinx-owned
Women-owned
Open to All
Repair services
In store shopping
Kitchen & Bath
Countertop Installation
Countertop store
Countertop contractor
Home improvement store
Reviews about Top Shop Stone
All (22)
Google (10)
Facebook (3)
Yelp (9)
Danielle Allenbach
Date: 2022-10-31 20:33:11
Top Shop Stone was the perfect choice for my remodeling project. I cannot imagine going anywhere else based on my experience. They helped me with a whole house renovation. I could not be happier with the final product. They installed a waterfall island in my kitchen and all new countertops in my bathrooms. Becky helped me tremendously with sink selection and every important detail. Jay flawlessly planned the installation in a 4-story townhouse, which was a little tricky. Install crew was also top notch. I am so impressed with this level of professionalism. They far exceeded my expectations!
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Bill Schnitzer
Date: 2019-01-31 18:56:25
Top Shop Stone has a large variety of product to select from. Their customer service is excellent. We discovered that the countertop for our island was not cut properly after it was installed. As soon as we notified Jay, he worked on finding a solution quickly. He met our expectations 100%. The install crew was fantastic!
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Matthew Antonino
Date: 2023-10-03 17:51:42
TopShop is the premiere countertop fabricator in Atlanta. If you’re doing a renovation & going to spend money on nice countertop materials, they are second to none: They will confirm that your design works as good as possible; their attention to detail is unparalleled. True artistry with stone ! Highly recommend! 10/10
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TaWayne Sheffield
Date: 2024-04-03 20:22:39
While I do feel my experience wasnt necessarily the worst, it was one of the biggest wastes of my time. I sent Becky very detailed drawings of the space I was getting fabrication for. Upon receiving the first estimate I approved not realizing Becky had missed a full waterfall edge from the original drawings. After having a subsequent conversation where I clarified needing the additional waterfall edge she sent me another estimate, not far off from the first but still met my budget. Once the tech came out to template for fabrication and my check was deposited, Barbara calls to tell me the project grew and they finally added the waterfall edge that we had previously discussed, adding 3000 dollars to the budget. I had no problem with the increase as I understand having to pay for materiality. It was the lack of accountability that frustrated me. Becky called and shifted blame to me, despite having full scope drawings with dimensions, from the start of the project. How someone miscalculating the need for an additional slab, despite having all necessary information upfront is beyond me. But I certainly wont do business with people who cant hold themselves accountable for they're incompetence.
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Santa Rick
Date: 2024-03-05 16:36:24
Top Shop Stone is Santa approved. They did an amazing job on Quartz countertops for our 2 kitchens and master bath. Jay was extremely easy to work with and very communicative every step of the way. The team Jay sent to do our install was fantastic. They were very professional and the process was seamless. We couldn't be more pleased with the service we received and would highly recommend Top Shop Stone.
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Alicia Williams
Date: 2023-05-23 18:29:31
Incredible team, beautiful end result! Becky’s help with selections and her communication throughout the process was perfection. The templating and install crew were on time, clean, and so precise. The countertop, shower curb, and shower niche shelf turned out beautifully! I highly recommend!!!
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Krystal B
Date: 2022-12-15 04:22:11
Top Shop Stone has done it again!!! Thank you for hosting our JLA donor event at your lovely store. The coasters go great with my decor!!! Happy holidays.
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Anthony Gigante
Date: 2021-05-29 02:18:29
We had such a great experience working with Becky and Jay. We were definitely a bit indecisive and Becky was so patient and went out of her way to make sure we found exactly the right color stone for our bathrooms and laundry room. The process to measure/template and install was seamless and everyone who came in to our home was professional and easy to work with. We are so happy with the finished counters. I would highly recommend working with Top Shop Stone!
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J. Russell Flinchum
Date: 2024-12-18 21:49:11
While it’s difficult to have every job come out 100% correct. The way to judge a company is how they handle issues that arise. We had a project performed by Top Shop Stone thru a local retailer. The job, the material and the installation were all top shelf. We discovered an issue a couple months later, regarding fabrication. Thru our retailer, I contacted the owner “Jay”. Originally, I was concerned my delay would be a convenient excuse not to rectify our complaint. Jay stepped up, he gave us several options to rectify our issue. He was 100% paid at this time, and he resolved the issue to our full satisfaction. He was available via cell, he didn’t dodge our calls. They may not be perfect, but they take full responsibility for any issues that arise. We would recommend Top Shop Stone, without reservation, and gladly re engage further tops with them. It may be interesting to note, the employee who caused the issue is no longer employed by Top Shop Stone. I feel Jay has no tolerance for work that doesn’t meet his “High” standards.
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Fernanda Berry
Date: 2022-06-27 14:06:33
Top Shop did and amazing job on my countertops in my recent remodel! It was a great experience from beginning to end, and I loved working with Becky! The installers were super professional, and the entire process was seamless. My countertops are gorgeous, they are definitely my favorite feature in my house now. I highly recommend Top Shop Stone!!
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Bill Schnitzer
The folks at Top Shop Stone were super helpful with our kitchen remodel project. The variety and selection is superb. Upon installation we realized there was a mistake with the island countertop. Jay and the team immediately solved the problem and made things right. The installation crew is fantastic!
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Michele Martin Julien
Becky and Jason, It was a pleasure meeting you both yesterday at Mitchell Gold + Bob Williams at the Avalon. Come visit soon.
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Homer Kehler
Unbelievable recovery from interior flooding in my kitchen. I contacted Jay and Becky at The Top Shop. They did an amazing color coordination and design that everyone who sees it says "WOW are you Kidding? This is beautiful" Their crew was polite, efficient, on time and as professional as any contractor I have ever used. If you need a kitchen or bath countertop, don't bother calling anyone else!
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Alicia W.
Date: 2023-05-23 18:30:42
Incredible team, beautiful end result! Becky's help with selections and her communication throughout the process was perfection. The templating and install crew were on time, clean, and so precise. The countertop, shower curb, and shower niche shelf turned out beautifully! I highly recommend!!!
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Minh H.
Date: 2021-11-26 00:39:11
I came here for an art show. The place has beautiful marble counter tops. The owner is kind and knowledgeable. Extra star for supporting the arts.
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Kate M.
Date: 2019-03-16 17:06:07
Top Shop Stone deserves way more than 5 stars. The process start to finish was fantastic. Not only is their sales team knowledgeable and transparent (shout out to the amazing Chas!), but their template and install crews are super talented as well. Attention to detail and customer satisfaction are their priorities. Don't bother looking anywhere else! Top Shop is truly the best out there.
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Christina D.
Date: 2018-10-02 20:44:50
Chas Owens and his team provided a terrific experience for our kitchen project. Chas was super responsive, transparent and knowledgeable about their craft and managed the twists and turns of any custom project with care and attention. They go at lengths to put the customer first and are truly invested in a high quality outcome of your vision. Thank you Chas and team! It was a pleasure working with you.
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David P.
Date: 2017-03-03 02:18:52
I can't speak highly enough of Becky and her team! The production time was fast and the installers were professional and courteous. I will definitely use Top Shop Stone in the future and I would not hesitate to recommend them.
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Jonathan B.
Date: 2016-12-30 04:16:40
Becky and her crew do a great job. They just installed a wonderful granite top to our house. They were responsive and great with getting back to me on where things stood. Their new showroom is also great. Cool location over on the West Side.
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TaWayne S.
Date: 2024-04-03 20:06:09
Make no mistake this post was intended for Top shop Stone located as listed: 1075 Huff Rd NW, Atlanta, GA 30318. Becky, or Barbara (770.568. I wont list the rest) and Jay were servicing me. Becky was the name we used but I was initially told your name was Barbara. However in this you prove my point. You are not the best at accepting accountability. You had my drawings from day one and decided after templating and processing my check, to tell me that the project grew, when indeed the project was the same scope from the first day I sent you drawings over a month prior to templating. Even after discussing having to add a mitered edge you still did not update me on the new estimate until after your guys came to template my kitchen. You proceeded to tell me that because I was in the AEC industry that I should have known the numbers were off. Instead of acknowledging your error you chose to diminish my ability to do my job when it appears you Becky also have some short fall. Let me be clear. I got your contact and was getting a trade discount. As a professional in this industry I know that pricing for stone fluctuates and is not always consistent from one vendor to the next, but what I know is that measurements are. And you were not detailed in assessing my project like you should have and chose to shift blame for the miscalculation. This is all and only fact. I can accept foolishly trusting that even after discussing with you, for a second time, the need for the additional mitered edge that you missed, that you would calibrate accordingly, but if you knew these things before the guy came to template and wasted both our times then why could you not have told me then that I would need an additional slab, sending my project out of budget.
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Geshat R.
Date: 2021-07-20 15:49:08
I called twice. The receptionists were professional and helpful. The second even noted my case as urgent. Both assured me that someone would call to set up my appointment. I never heard back.
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Brian P.
Date: 2021-05-06 18:15:12
Michael at top shop is absolutely no. Responsive. They won't confirm timelines or installation they did a partial installation and left because it was late. They made an excuse they didn't have clips to install the sinks. Later found out clips are in the box with the sinks. I can't get them to say when they'll be back to finish they are holding up my plumber. This is an ongoing job. Do yourself a favor and run far away from this company!
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FAQ About Top Shop Stone — Based on Independent Research
What materials can I order a countertop from Top Shop Stone?
What types of spaces does Top Shop Stone fabricate countertops for?
What shapes of kitchen countertops does Top Shop Stone fabricate?
What countertop design styles does Top Shop Stone most often implement in Atlanta, GA?
What is the service area of Top Shop Stone?
What types of clients does Top Shop Stone work with?
Does Top Shop Stone have its own countertop fabrication facility?
Does Top Shop Stone offer any discounts on countertop fabrication in Atlanta, GA?
What is the price category of Top Shop Stone in Atlanta, GA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Top Shop Stone?
What is the fabrication and installation timeline for a countertop at Top Shop Stone?
How long does it take Top Shop Stone to prepare a quote for countertop fabrication and installation?
Does Top Shop Stone offer cutouts for sinks, cooktops, or other elements?
What guarantees does Top Shop Stone provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Top Shop Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact Top Shop Stone for a Free Estimate
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1075 Huff Rd NW, Atlanta, GA 30318