Timeless Stoneworks
since 2008
Examples of works performed by Timeless Stoneworks
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About Timeless Stoneworks — Ranked №2 Countertop Fabricator and Installer in New Bedford, MA
total score
Exact value: 71.828069 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Timeless Stoneworks, founded in 2008, ranked number 2 in New Bedford, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Timeless Stoneworks among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Timeless Stoneworks: Total Score & Key Ratings
The Total Score of 71.83 out of 100 achieved by Timeless Stoneworks in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Timeless Stoneworks has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.99 out of 5.
You can read detailed information and evaluations from our independent research of Timeless Stoneworks’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Timeless Stoneworks directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Timeless Stoneworks
Timeless Stoneworks fabricates and delivers countertops from recycled glass, quartz and marble of high quality in South Shore, Cape Cod and the Islands. This company can replace your old countertop for a new ideal one. . The company’s staff has huge experience. You can trust this business according to reviews on Google. If you appreciate individual approach, Timeless Stoneworks is an ideal variant for you. The most important thing for company’s managers is customer’s satisfaction. Its designers can create any project for you or offer you a standard variant of countertops if you have no ideas.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 49
YELP
reviews: 13
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Timeless Stoneworks
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible
Accepts Credit Cards
Credit cards
Debit cards
NFC mobile payments
Kitchen & Bath
Masonry contractor
Countertop store
Reviews about Timeless Stoneworks
All (28)
Google (15)
Yelp (13)
Lenny Catojo
Date: 2024-01-27 22:12:28
Renny was very knowledgeable and professional. Install crew was very professional and quick. We went with the quartz Lincoln gold that my wife picked out. Now we wait to have the finishing touches done with our tile and flooring contractors
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James DiGiorgio (Jim)
Date: 2024-03-29 19:31:36
We had a 100+ year old piece of marble from a family bakery that needed to be cut down and edged for a shelf in our porch. Renny at Timeless Stoneworks was great to deal with, explained the process and finished the job ahead of the committed date. First class customer service, professional staff and overall, a terrific experience with this business - highly recommended!
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Dawn Egan
Date: 2024-07-24 16:47:17
I worked with Renny at Timelss Stoneworks on 2 projects for my office this year. Renny made it easy from choosing a type of stone & color through coordinating installation. Everything turned out beautifully! Will work with them again, highly recommend!
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Karen Caponi
Date: 2024-11-26 17:37:27
Had a bathroom vanity countertop and sink replaced and installed by Timeless Stoneworks. They were exceptional and surpassed our expectations. Measurements were precise. Sink lined up perfectly with existing plumbing. Installation done with perfection. Installers were pleasant and left the site clean. I will definitely have them back when I have my kitchen counters replaced. So happy with the end result. We would give them 6 stars if we could.
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Brad Muffly
Date: 2023-08-02 15:31:33
I was referred to Timeless Stoneworks to replace our kitchen counter tops. They were a pleasure to work with from start to finish. They made everything very easy. I would absolutely work with them again!
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Dan Pagano
Date: 2024-11-19 18:07:23
Timeless did all of the stonework in our new kitchen which included stone backsplash and a 13 foot island! Everything came out amazing and I can’t say enough about the customer service component. From the minute I called in they went above and beyond, even going so far as to personally deliver to my house samples that same day. Renny took us to seven different places to find the perfect stone and clearly had relationships with all of the places we went, which was super helpful. The trust factor is big for me and Timeless earned my trust through their responsiveness, patience and willingness to make sure everything was perfect! I really can’t say enough about how great it was to work with Timeless Stoneworks!
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Tom Corcoran
Date: 2024-12-20 15:09:16
Had our kitchen and bathroom counter tops replaced. They are super friendly and helpful! Renny was a huge help with the entire process. The guys who came to install were very professional and respectful. Highly recommend!
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Jesse Rosenholm
Date: 2021-11-26 00:20:44
Renovated my house 5 years ago with these guys and I always see my counter tops and remember how how happy I am with the quality and service from these guys. Everything looks great. Installation was fast, and they even came out the next day to fix an issue that was caused by my measurements. No charge. Best value for price on the whole project.
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Dave Talty
Date: 2019-07-05 21:34:40
Had the greatest experience purchasing and installing new quartz countertops from Timeless Stoneworks. I had visited several other dealers before stopping at Timeless Stoneworks. Within one half hour we found the perfect slab and they beat my lowest quote without hesitation as well as including the stainless steel double bowl sink. They kept is informed every step of the way and worked around our schedule. The installers were on time, super friendly and had the countertops installed in less than 2 hours. I highly recommend them!! They also offered a great source for tile backsplash which is the last piece of our remodel.
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Bryan Stenberg
Date: 2024-07-23 19:24:10
Renny was very an amazing resource for our project. The install and selection process was a very enjoyable experience and we would recommend Timeless Stoneworks to anyone interested in a remodel or new construction project!!
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Leigh Marcheselli
Date: 2024-06-18 16:44:52
Renny, I wanted to thank you for doing an incredible job fabricating the counter tops. Everything is absolutely gorgeous! I am very happy with the layout of the kitchen counters. They are the perfect finishing touch. I love the powder room counter - it is stunning. All the bathrooms look great! Thank you for all of your help. You did a great job understanding what I wanted and helping me bring it together.
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Amanda Megargel
Date: 2024-10-12 15:54:53
Loved working with this company. I didn’t have an appt but someone was able to help me. We picked out a countertop and scheduled a date to measure, all within 45 minutes. Three weeks later it was installed. Certainly not their biggest job, but they treated me as if it was. Work is great.
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Denise Nacca
Date: 2023-10-18 18:03:46
Excellent workmanship! Installed new kitchen countertops, clean, efficient. A pleasure to work with this company, highly recommend!
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Tim Beauregard
Date: 2024-10-08 14:08:14
Timeless Stoneworks came highly recommended so when we were redoing our kitchen they were who we called to do our countertops. Estimator came out on time, template people arrived on time and the installation was flawless. What an incredible transformation! Thank you guys for all your hardwork and for treating our home like your own
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Marie Cavicchi
Date: 2023-09-01 15:19:32
There isn’t a day that goes by that I don’t marvel at my beautiful countertops and sink. Thank you for being so easy to work with, professional and prompt, and wonderful at your craft! You are highly recommended to all who will listen.
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Brenda I.
Date: 2023-01-08 01:14:15
Price was great and the installers did a perfect job !! Would recommend!! We weren't pressured to make a decision !
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Dorry Z.
Date: 2020-01-30 15:43:41
Excellent experience from start to finish. Great staff and I love my countertops! I highly recommend!
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Dave T.
Date: 2019-07-06 14:03:23
We had the best experience working with the folks at Timeless Stoneworks for our kitchen countertop project. After visiting multiple fabricators, stone yards and wholesalers looking for our quartz, we decided to stop at Timeless Stoneworks. Within 1/2 hour we had identified the perfect slab. They mentioned that they do price matching, so I pulled out the lowest quote that I had gotten, and without hesitation they beat that quote and included the stainless steel double bowl sink. They worked with our schedule on our new cabinet install and showed up on time when we needed them. They kept us informed throughout the process and came back for the install within seven days of the templating. The installers were professional, super friendly and finished the job in under two hours. Definitely worthy of the five star rating!
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Mercedes D.
Date: 2017-12-22 16:32:52
I've traveled to many countries in the world, renovated many kitchens and sinks, met with hundreds of different granite companies, and this is BY FAR THE BEST!! Exquisite service, and the installation is remarkable every single time. If you have any type of granite renovation to get done, come here you won't regret your decision.
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Cindy C.
Date: 2016-11-09 15:19:31
We had a crack in our granite 5 years after it was originally installed by Timeless Stoneworks. It was definitely not on a warranty. When I called Timeless they were very helpful and offered to replace it for a small fee. I don't think there are many companies that would do that. Thanks you so much!
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Rudy J.
Date: 2011-09-15 18:25:31
Great selection, great service and top quality materials. They show up on time and do a great job. I would highly recommend them.
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Rena M.
Date: 2012-10-27 15:05:59
Had them do a small job for me a couple of years ago. Good service and fair price. I'm contemplating a bigger job and will definitely use them again. Good to keep your business in town
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Mike R.
Date: 2012-01-19 16:08:40
Nice product, but took over a month to get installed, slow, slowwww
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Lauren m.
Date: 2019-02-19 17:07:18
Timeless was recommended by a family member that used them for multiple projects. I personally wish i had read the reviews prior to using them. In the beginning of the process, customer service was great and they were great with follow up- not sure if it was because they wanted to make the sale. Once we purchased from them the customer service went down hill. They had someone come in and measure out everything. When it was time for delivery, the guys nicked our walls so badly we needed to get someone in to fix it. We had a awful hole in the ceiling from them not paying attention. Our bathroom was measured incorrectly and the stone did not fit in the shower. Getting someone to help us and come to measure correctly was like pulling teeth. We had to bring the piece down to them, they couldnt even be bothered to come to us, even though they had messed up to begin with. We even emailed the person who had been helping and still till this day we never received an email back. we ultimately had to go to StoneTek in New Bedford to get a brand new piece for the shower since Timeless would not even replace the piece that THEY messed up on.
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Ss B.
Date: 2018-04-02 16:01:07
Corrupt is the nicest thing that can be said about this business. A dishonest bully runs the show so beware that they will change the price and threaten you even if you have it in writing. There's too much competition with same prices to have to deal with the BS they will promote you, because they are only using bait & switch tactics....the slab you personally picked out will disappear and when you're at the mercy of having your cabinets in but no countertop they will screw you over. Run as fast as you can!!!
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Stephen S.
Date: 2017-05-23 16:18:03
Timeless Stonework's was recommended by our Kitchen Cabinet Company. Nice product, but expect 6 weeks plus for the final install. Once they come out and measure your counter for the required template, they say 10 business days to complete the job. They finally arrived on the install day and we were told they had the wrong measurements, which delayed our install further. During our communications, I believe there is a lack of communication with their personnel.
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Michele B.
Date: 2015-10-30 13:35:46
We are in the process of remodeling our kitchen and went to Timeless Stoneworks at the suggestion of our cabinet company. BIG MISTAKE!! When we met with Karin in the showroom we explained to her that we had an old farmhouse sink similar to a sink our daughter had installed in her kitchen and that they had installed the granite around. She said she knew the sink we were talking about and that they knew what to do. When they scheduled the appointment to do the template we asked if the sink needed to be in first they said "no." When they came to do the template we asked if they wanted to see the sink which was in our garage. They said "no we know what to do." They definitely did not know what to do. Their own installers told us that the granite was wrong when they came to install it. Now we are on hold with our kitchen renovations because they will not fix their mistake. And as a previous post stated the owner will not respond to us or our contractor.
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Michelle C.
Date: 2014-03-31 14:37:05
Worst experience ever! Timeless Stoneworks got nothing right on our job and instead of owning up to their mistakes, apologizing and making things right, they made us fight for them to correct their errors every step of the way. They caused us substantial delays and distress. It cost us over 20K to remodel our kitchen and Timeless Stoneworks cast a big black cloud over the whole thing. George, the owner, is completely unprofessional and a coward. He refused to even talk to me on the phone about the issues and instead left it to his workers, who spoke broken english. I hope writing this review saves someone from going through what we went through. Only if I wanted to see you suffer would I recommend this company.
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FAQ About Timeless Stoneworks — Based on Independent Research
What materials can I order a countertop from Timeless Stoneworks?
What types of spaces does Timeless Stoneworks fabricate countertops for?
What shapes of kitchen countertops does Timeless Stoneworks fabricate?
What countertop design styles does Timeless Stoneworks most often implement in New Bedford, MA?
What is the service area of Timeless Stoneworks?
What types of clients does Timeless Stoneworks work with?
Does Timeless Stoneworks have its own countertop fabrication facility?
Does Timeless Stoneworks offer any discounts on countertop fabrication in New Bedford, MA?
What is the price category of Timeless Stoneworks in New Bedford, MA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Timeless Stoneworks?
What is the fabrication and installation timeline for a countertop at Timeless Stoneworks?
How long does it take Timeless Stoneworks to prepare a quote for countertop fabrication and installation?
Does Timeless Stoneworks offer cutouts for sinks, cooktops, or other elements?
What guarantees does Timeless Stoneworks provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Timeless Stoneworks. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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316 Tremont St, Carver, MA 02330