About Tile For Less — Ranked №3 Countertop Fabricator and Installer in Federal Way, WA
65.7
total score
The main rating value calculated from more than 30 indicators.
Exact value: 65.704175 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Tile For Less, founded in 1989, ranked number 3 in Federal Way, WA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Tile For Less among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Tile For Less: Total Score & Key Ratings
The Total Score of 65.7 out of 100 achieved by Tile For Less in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Tile For Less has a rating of 4.7 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.42 out of 5.
You can read detailed information and evaluations from our independent research of Tile For Less’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Tile For Less directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Tile For Less
Tile For Less sees its mission in fulfilling clients’ dreams and fabricating high-quality furniture pieces for their premises. Having wide expertise in processing marble, quartz, and granite allows for producing durable and original countertops. The enterprise is equipped with all the needed machinery to produce stone countertops. Workers know how to treat stone species to preserve quality and strength. Managers help select suitable materials. Mounting, delivery, and draft creation are included in the cost of kitchen countertops. Customer furniture pieces from natural stones will decorate interiors and please dwellers’ eyes.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.7
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 82
Google
4.8
reviews: 68
YELP
3.7
reviews: 3
Facebook
4.6
reviews: 11
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.4
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.418249 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Tile For Less as Very Good.
During our research, the staff at Tile For Less demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Tile For Less’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Tile For Less directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Tile For Less as Excellent.
The staff member from Tile For Less who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Tile For Less may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Tile For Less is a legacy company, established in 1989.
According to our research, Tile For Less has been in business since 1989, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Tile For Less directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Tile For Less has a dedicated office.
Our research revealed that Tile For Less operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Tile For Less directly to confirm the latest details.
Own Production
0
No Data
Own Production
We were unable to confirm whether Tile For Less has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Tile For Less operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Tile For Less remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Tile For Less directly for more information.
Veterans Discount
1
None
Veterans Discount
Tile For Less does not offer discounts for veterans.
Based on our mystery shopper research, we found that Tile For Less does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Tile For Less directly for confirmation.
Production time
3
Standard
Production time
We rate the production time of Tile For Less as Standard.
During our research, Tile For Less quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects.
Important:
Our evaluation is based on information provided by Tile For Less during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Tile For Less.
Deposit Level
1
Very High
Deposit Level
We rate the deposit level of Tile For Less as Very High.
Tile For Less requested a deposit of 100% of the total project cost, placing them in the Very High category. This indicates significant financial obligations at the start of the project. We recommend discussing with Tile For Less the details of their approach and reasons for this policy.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Tile For Less may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Tile For Less.
Quote Time
5
Very Fast
Quote Time
We rate the quote preparation speed of Tile For Less as Very Fast.
Our mystery shopper research revealed that Tile For Less prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. Tile For Less is an excellent choice for clients who value promptness.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Tile For Less.
Affordability
4.5
Low
Affordability
We rate the price level of Tile For Less as Low.
Our mystery shopper research revealed that Tile For Less offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $89.08 per square foot, while for Carrara Morro quartz, the price was $72.6. These prices fall into the Low category, making Tile For Less an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7429 for Calacatta Idilio quartz and $6055 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Tile For Less.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Tile For Less
In-store pickup
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Free Wi-Fi
Debit cards
NFC mobile payments
Service guarantee
Credit cards
In store shopping
In store pickup
Delivery
Kitchen & Bath
Countertop Installation
Flooring
Tile store
Countertop store
Reviews about Tile For Less
All (17)
Google (10)
Facebook (4)
Yelp (3)
Source:Google
rebecca thiemke
Date: 2024-08-14 04:08:11
Great tile shop with fair pricing and lots of trendy options as well as basics
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Source:Google
Raye DeWolfe-Molesky
Date: 2023-02-25 04:20:52
Love, love love this place! I'm rebuilding my home aftet a fire and have purchased all my tile and flooring here. 20mil LVP for $2.77 you just can't beat it. Wide variety of items at extremely reasonable prices! The team here is also kind, insightful and have great recommendations!🥰👍😊 Still absolutely live their tile, stone and flooring not to mention their insight, design assistance and fantastic service. Photos of finish project attached. Thanks again Damon!
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Source:Google
Tc B
Date: 2024-06-25 15:38:36
Don't approve work until they get the 3rd party out to provide final measurements. I wasn't given that courtesy and the price, once installed, was significantly more than initial quote. They agree the installer should have told one of us but the answer was pay or the installer will go out to tear out... and I quote that ridiculous option I was given. Great news is the finish project looks great.
Response from owner is disappointing and misleading. I gave them plans and they quoted me for initial countertop. They were $1,700 off, regardless of adds. They confirmed that they would let me know if the price changed and I would have to approve. Owner - did your company follow protocol and get my approval before work was done? The answer is no and that is your simple math.
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Source:Google
Joann Burnett
Date: 2022-05-25 00:59:26
We have had the good fortune to work with Tile for Less in Federal Way! They have experience and knowledge that is very important in aiding their customers! Josh helped significantly and beyond belief on our recent upgrade! He’s fantastic! Kudos to him!
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Source:Google
LeeAna Wendfeldt
Date: 2021-05-19 09:45:57
Damon is absolutely amazing! He's the reason we continue to shop at Tile for Less! We come in (almost 4 or 5 years now) with screenshots of our ideas of our current project and he goes above and beyond to help us try and achieve the look or to even find something similar! He always does it so fast with a friendly attitude! We always look forward to the days he's working and we actually try to plan our tile shopping days on the days he's working! He's the absolute best ever!!! Thank you Damon for your help all these years! And to the future projects ahead!
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Source:Google
LeeAna
Date: 2022-07-27 17:20:05
We always look here for tile for any project! And we always know we can rely on Damon's amazing customer service! He has helped us in every way he can when we reach out to him! We are so glad Damon works here we appreciate his help every step of the way, every single time! Wish we could give him 100 stars! He's the absolute best! Thank you Damon!
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Source:Google
Randy L
Date: 2023-05-11 17:46:22
Tile for Less is a great store, the staff is knowledgeable, polite, and professional. They will help you with questions and suggestions, help you load your purchases, and are just all around great guys. Special shout out to Josh, and Damon, you guys rock!!!
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Source:Google
B S
Date: 2024-07-07 03:39:12
Josh is the best…great personalized service. Called back when he said he would, handled an order that was missing a tile, helped load my vehicle. Give this guy a raise!
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Source:Google
Sara Cook
Date: 2021-11-14 19:40:49
Great place for in stock tile selection! The gentleman working was so helpful and offered great selections. All tile for the shower is from them as well as the LVT for the flooring. Very happy with the price points, customer service, quality, and return policies. Will absolutely use for future projects.
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Source:Google
Wendy Luu
Date: 2022-07-09 19:42:02
Hands down the absolute BEST customer service + assistance I have ever received. Came in not knowing exactly which tiles would best suit my project and came out an extremely happy customer! Frank was running the store on his own today when I went in. He not only helped suggest which tiles to go for, but really went the extra mile by offering to let me bring my project in so that he could measure and cut all of the tiles for me to make sure I had the perfect fit! Between running back and forth from cutting my tiles, greeting + assisting other customers who came in, to answering the phone and ringing people out-- Frank was killin' it & surprised me with his level of professionalism, multi-tasking skills, and positive attitude. I will definitely be coming back to this store because of this gentleman (*and promise to bring an easier project next time lol*) and will of course suggest whoever needs tiling help/products to visit Frank at the Federal Way Tiles for Less location!!
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Source:Facebook
Joann Burnett
recommends
I would like to extend my thanks and compliments to Josh in the Federal Way location. He is wonderful to work with…very patient, helpful, and knowledgeable. His customer service skills are exceptional. He is just stellar!
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Source:Facebook
Roxanne Budd
recommends
Great place friendly people, very helpful!
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Source:Facebook
Scott Haines
recommends
I always use tile for less!!
Phase two construction!
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Source:Facebook
Sean H. L. Meckley
recommends
Great DIY class with Randy--very informative for anyone wanting to get started with a tile project.
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Source:Yelp
Adam B.
Date: 2023-12-07 02:13:55
Great customer service and prices. Much easier to shop at and better selection than the big box stores. My go to place for tile.
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Source:Yelp
Ria H.
Date: 2019-06-27 02:31:16
Super professional and very helpful. There's no up-selling or pressure to buy anything, you're free to take your time looking and asking whatever questions. Plenty of options to choose from. Go here before going to Lowe's/Home Depot.
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Source:Yelp
Kimberley W.
Date: 2020-06-12 20:23:14
The store does offer a large selection of tiles, though I do not feel the prices are really discounted. The difficult part of the store was the incompetent employees. We asked for a specific white tile for our shower and received a dark grey tile instead. We purchase a large volume of tiles (at a very hefty cost) all at once and it was my fault to trust the incompetent employees and not double check each box to make sure we were getting the tiles we asked for. When talking with the sales representative about this mistake their reply was "So"???? I brought the two different tiles with two different ID numbers on them and showed him the difference between the two tiles and his response was" I don't really see the difference!" One was obviously white and one was obviously grey. Therefore, my advice to you is to triple check the orders to make sure the incompetent employees are marking the correct tile number into their computer. When you received the tiles go through each box at the store to make sure the box is complete with the same tiles within the box and you have the tiles you were asking for. The staff is not helpful and extremely difficult to work with. It is a huge head ache working with the staff, not worth the slightly discounted prices.
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Source:
FAQ About Tile For Less — Based on Independent Research
What materials can I order a countertop from Tile For Less?
During our independent research, we found that Tile For Less offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Tile For Less’s clients in Federal Way, WA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Tile For Less fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Tile For Less is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Tile For Less fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Tile For Less, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Tile For Less most often implement in Federal Way, WA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Tile For Less successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Tile For Less?
The company’s office is located at 1610 S 344th St, Federal Way, WA 98003, but its work is not limited to just the city of Federal Way, WA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Tile For Less work with?
Like many participants in our rating, Tile For Less works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Tile For Less often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Tile For Less have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Tile For Less has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Tile For Less offer any discounts on countertop fabrication in Federal Way, WA?
According to our research, Tile For Less does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Tile For Less may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Tile For Less in Federal Way, WA?
According to the assessment of our independent rating, Tile For Less in Federal Way, WA falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7429$ at a rate of $89.08$ per sq. ft., and the cost using Carrara Morro quartz was $6055$ at a rate of $72.6$ per sq. ft. These prices turned out to be among the lowest of all companies in Federal Way, WA, which allowed us to categorize Tile For Less as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Tile For Less?
Yes, according to our research, Tile For Less offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Tile For Less?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Tile For Less in Federal Way, WA. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Tile For Less to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Tile For Less in Federal Way, WA. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Tile For Less offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Tile For Less performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Tile For Less provide for its work?
According to our information and industry practice, Tile For Less, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Tile For Less in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Tile For Less. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Tile For Less is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Tile For Less know that you found them through the National Ranking Countertops Contractors!