About TheTopShopCR — Ranked №1 Countertop Fabricator and Installer in Cedar Rapids, IA
71.41
total score
The main rating value calculated from more than 30 indicators.
Exact value: 71.406675 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
TheTopShopCR, founded in 2014, ranked number 1 in Cedar Rapids, IA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included TheTopShopCR among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
TheTopShopCR: Total Score & Key Ratings
The Total Score of 71.41 out of 100 achieved by TheTopShopCR in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — TheTopShopCR has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.88 out of 5.
You can read detailed information and evaluations from our independent research of TheTopShopCR’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact TheTopShopCR directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about TheTopShopCR
If you are looking for a company providing countertops service near you in Iowa, The Top Shop CR will be useful to you. They offer a large selection of designer stone products for every taste and purse. If you have any difficulties with the choice, contact the designers for help. They know everything about different interior solutions. Installation work will be carried out in some days. TheTopShopCR is a reliable fabricator. Custom-made countertops will emphasize the good taste of the owners of the room. Leave a request on the company's website. You will be contacted shortly.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 60
Google
4.8
reviews: 25
YELP
5
reviews: 1
Facebook
4.9
reviews: 34
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.875654 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of TheTopShopCR as Very Good.
During our research, the staff at TheTopShopCR demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with TheTopShopCR’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting TheTopShopCR directly to better understand their approach to customer service.
Staff Expertise
4
Very Good
Staff Expertise
We rate the staff expertise of TheTopShopCR as Very Good.
The staff member from TheTopShopCR who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at TheTopShopCR may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
2.5
Established
Company Age
TheTopShopCR is an established company, operating since 2014.
According to our research, TheTopShopCR has been in business since 2014, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting TheTopShopCR directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that TheTopShopCR has a dedicated office.
Our research revealed that TheTopShopCR operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting TheTopShopCR directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that TheTopShopCR has its own production facility.
Our research revealed that TheTopShopCR operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting TheTopShopCR directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
TheTopShopCR offers discounts for veterans.
Our research revealed that TheTopShopCR provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting TheTopShopCR directly to confirm the accuracy of this data.
Production time
3.9
Fast
Production time
We rate the production time of TheTopShopCR as Fast.
According to our research, TheTopShopCR quoted a project completion time of 15 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently.
Important:
Our evaluation is based on information provided by TheTopShopCR during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with TheTopShopCR.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of TheTopShopCR as Standard.
TheTopShopCR requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by TheTopShopCR may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from TheTopShopCR.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of TheTopShopCR as Average.
According to our mystery shopper evaluation, TheTopShopCR provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with TheTopShopCR.
Affordability
3.8
Below Average
Affordability
We rate the price level of TheTopShopCR as Below Average.
Based on our mystery shopper research, TheTopShopCR provided a quote of $114.34 per square foot for Calacatta Idilio quartz and $106.53 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $9536 for Calacatta Idilio quartz and $8885 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from TheTopShopCR.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of TheTopShopCR
Small business
Delivery
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Checks
Credit cards
Debit cards
In store shopping
Countertop store
Cabinet maker
Cabinet store
Reviews about TheTopShopCR
All (16)
Google (9)
Facebook (6)
Yelp (1)
Source:Google
Matthew Kantro
Date: 2018-03-04 14:44:29
Don’t bother comparing price or quality to others in the area.
We did our research, we shopped around. Not only did the top shop have a better quality product than the big box stores (significantly thicker and more durable), but their price was right on point as well.
Great selection and great turnaround time. Measurements were incredibly accurate. Their installation crew was professional, clean, and very experienced. Nothing short of perfection was good enough. This can easily be seen (or not seen in this case!) in the time taken to match the exact countertop color to the glue needed to bond the seam in our quartz counters. You can’t even see the seam.
I would recommend them to anyone looking for a perfect end result at an incredible price.
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Source:Google
Haley Close
Date: 2020-06-18 01:36:55
The service we were given at both the shop and time of installation was incredible! We went into the shop not knowing what we wanted, and Jamie made some recommendations based on our overall vision for our kitchen. He was incredibly knowledgeable and patient with us! The two installers had to make some on-site adjustments to our granite slaps due to issues during construction. They were ready to tackle the challenge and we were so pleased with the end result! They left everything very clean and they were great to work with. Highly recommend The Top Shop!
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Source:Google
Kevin Franks
Date: 2023-07-25 18:28:06
Great place to deal with locally owned and operated they walk you through all your options and answer all your questions. Their install team is very efficient and professional did a fantastic job.
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Source:Google
John Voight
Date: 2019-09-15 20:31:47
These guys are the best from start to finish! I wandered into their shop, expecting similar prices to other places and was totally surprised at the low price of the amazing granite countertop plus sink Jamie quoted me. They were quick on getting the measuring done then the order in and set up installation.
This morning, Roger and Luke showed up and very quickly and very professionally, installed my countertop. These guys are awesome! I still can't get over how nice everything looks. Thanks Jamie, Roger and Luke!
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Source:Google
Camden Jergenson
Date: 2021-01-01 21:01:12
I shopped around to several places when I started my counter top replacement process. Jamie was amazingly helpful and informative, and great at communication through the whole process. Plus, they were less expensive than any of the other places I had estimates done. And everything was done in a VERY timely manor!! I highly recommend The Top Shop! It was a great experience, and they definitely know what they’re doing!
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Source:Google
Shawn Dixon
Date: 2023-08-22 16:46:17
Great Company to work with. Jamie quoted us a great price and was right on schedule with the install.
His crew was very professional as well.
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Source:Google
denice mcpartlin
Date: 2020-02-26 17:32:55
I wish I could have given 10 stars!
This company was great!
The owner/boss was very nice and returned calls very promptly.
The guys who did the install were very nice, professional and did a fabulous job.my countertop is beautiful. I highly recommend them
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Source:Google
Pam Hepker
Date: 2024-04-01 16:40:50
We just had new countertops put in our kitchen this morning, and I love it!!!!! The installation was great. The installers were very professional and friendly. If you need new countertops or want to upgrade be sure and check out The Top Shop in Cedar Rapids, Iowa!!!!!
Read more
Source:Google
Robert Ford
Date: 2024-03-13 15:54:37
Just had the Top Shop replace our kitchen countertops. What a great experience! From Susan showing us what was available to Jamie taking ownership to make sure everything was perfect, we were delighted with every step. We went with TS because they perform every step of the process “in house” and don’t farm the installation to subcontractors. The installation crew was great and very considerate of our concerns with dust and cleanup. Even when we had questions, Jamie came out to our home to understand the issue and recommend action. As a result, our kitchen is beautiful and we couldn’t be happier with the end product or the price. I would (and have) recommend Top Shop to everyone. Thanks!
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Source:Facebook
Justin L Kacena
recommends
Jamie is hands down one of the best people to work with. we had almost 3 months between planning our countertops and being ready for them to be installed. he called once a week to check on progress and was ready to install as soon as we were. the quality is amazing and we couldn't be happier with the outcome. tell your friends. Can't beat having someone with their personal number as their business contact!
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Source:Facebook
Curtis Michael Ette
recommends
Just stop in today on a Saturday to pick some types and colors of counter tops out for our new home. The owner was there and was beyond helpful and answered all of our questions. Will will definitely be back with our measurements!
Read more
Source:Facebook
Kayla Hartmann
recommends
Had a wonderful experience with Top Shop. I tried all of the big box stores and their service and timing were extremely poor. As soon as I walked into Top Shop I was greeted & offered the best prices in town. We had beautiful white quartz installed for half of the price of other stores and it only took about two weeks. Very pleased with our service and I do recommend Top Shop to my clients. Amazing work!
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Source:Facebook
Regina Krenek McCall
recommends
From the moment I called to the day my countertops were installed, nothing but 5Star service!!!
Very professional, great prices and quality workmanship!!!
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Source:Facebook
Tiffany Jergenson
recommends
I shopped around to several places when I started my counter top replacement process. Jamie was amazingly helpful and informative, and great at communication through the whole process. Plus, they were less expensive than any of the other places I had estimates done. I highly recommend The Top Shop! It was a great experience, and they definitely know what they’re doing!
Read more
Source:Facebook
Kameron Hobbs
recommends
Great experience working with The Top Shop! Couldn’t be more pleased with how a vision turned into reality!
Read more
Source:Yelp
Geena T.
Date: 2024-10-14 23:17:16
Third time I've had work done by the Top Shop. Quality product and exceptional install! Would definitely recommend!!!
Read more
Source:
FAQ About TheTopShopCR — Based on Independent Research
What materials can I order a countertop from TheTopShopCR?
During our independent research, we found that TheTopShopCR offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by TheTopShopCR’s clients in Cedar Rapids, IA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does TheTopShopCR fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, TheTopShopCR is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does TheTopShopCR fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by TheTopShopCR, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does TheTopShopCR most often implement in Cedar Rapids, IA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that TheTopShopCR successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of TheTopShopCR?
The company’s office is located at 5515 Council St NE, Cedar Rapids, IA 52402, but its work is not limited to just the city of Cedar Rapids, IA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does TheTopShopCR work with?
Like many participants in our rating, TheTopShopCR works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, TheTopShopCR often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does TheTopShopCR have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether TheTopShopCR has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does TheTopShopCR offer any discounts on countertop fabrication in Cedar Rapids, IA?
Yes, based on the results of our research, TheTopShopCR offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of TheTopShopCR in Cedar Rapids, IA?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from TheTopShopCR. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from TheTopShopCR?
Yes, according to our research, TheTopShopCR offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at TheTopShopCR?
According to the results of our independent research, TheTopShopCR in Cedar Rapids, IA offered one of the fast turnaround times for the fabrication and installation of a stone countertop — 15 business days. Acting as a mystery shopper, our analyst contacted the company with a request to fabricate and install a stone countertop of 83.4 square feet. A company representative stated that the entire project could be completed in 15 business days, which allowed us to classify the company as a contractor with a fast turnaround time.
It’s important to note that the turnaround time quoted to our mystery shopper may differ from the one you receive, as fabrication time depends on many factors — including project complexity, the material selected, and the company’s current workload. We recommend contacting the contractor directly — by submitting a request, calling, or messaging through our website — to confirm the current turnaround time for your specific project.
How long does it take TheTopShopCR to prepare a quote for countertop fabrication and installation?
According to our research, TheTopShopCR in Cedar Rapids, IA prepared a project estimate within 15 days. After a phone conversation, our mystery shopper sent the company representative a request for a quote based on a ready countertop project with an area of 83.4 square feet — and received a detailed estimate for the fabrication and installation of the countertop. This level of speed allowed us to classify the company as having a fast quote preparation time.
Please note that quote preparation times may vary depending on current workload, project complexity, and selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and confirm the current turnaround time.
Does TheTopShopCR offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, TheTopShopCR performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does TheTopShopCR provide for its work?
According to our information and industry practice, TheTopShopCR, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact TheTopShopCR in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on TheTopShopCR. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
TheTopShopCR is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let TheTopShopCR know that you found them through the National Ranking Countertops Contractors!