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Denton, TX City Rating: We have identified this city as the primary city for this contractor.

The Design House

since 1975

Examples of works performed by The Design House

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About The Design House

23.14

total score

The main rating value calculated from more than 30 indicators.
Exact value: 23.144501 out of 100.

The history of The Design House brand started in 2008. Yet, the brand managed to develop a full-fledged business in the sphere of stone countertop fabrication. Nowadays, the company has a 10,000 square showroom, an owned facility, and a warehouse. Skilled specialists design custom countertop templates and manufacture unique furniture from quality slabs. Stone slabs do not react to environmental impacts and demonstrate excellent durability. The company offers accompanying services, such as residential kitchen countertop delivery and installation. The enterprise provides a warranty for services.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.138889 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

5

Legacy

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact The Design House for a Free Estimate

2303 Colorado Blvd, Denton, TX 76205

Additional benefits of The Design House

Identifies as women-owned

Small business

Delivery

In-store pickup

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Repair services

Service guarantee

LGBTQ+ friendly

Checks

Credit cards

Debit cards

NFC mobile payments

Accepts Credit Cards

Women-owned

Gender-neutral restroom

In store shopping

In store pickup

Flooring

Carpeting

General Contractors

Flooring store

Bathroom remodeler

Carpet store

Contractor

Countertop store

Kitchen remodeler

Remodeler

Rug store

Tile contractor

Window treatment store

Cabinet store

Tile store

Wood floor installation service

Home improvement store

Wood and laminate flooring supplier

Reviews about The Design House

All (29)

Google (12)

Facebook (6)

Yelp (11)

Source: icon-google Google
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Bryan Hill

Date: 2024-09-07 17:13:54

Extremely happy with the work from the design house in Denton. Purchased new carpet for our entire house. Ashley was great to work with. She came to the house several times to discuss paint colors and carpet. We were very happy with the results. The installers, Juan and Roberto, did an excellent job. Highly recommend.

Source: icon-google Google
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Carrie Lujan

Date: 2024-08-31 03:28:31

The Design House did a fantastic job on our recent remodel! The Cambria countertops are gorgeous, the carpet feels amazing, and the hardwood floors completely changed our space. We couldn't be happier with the results. If you're looking for a reliable company with great products, huge selection, and great service, I would recommend The Design House!

Source: icon-google Google
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Brandon Wood

Date: 2024-02-15 18:24:02

Paid for design consultation which we received. Asked some questions about it and she never replied. Decided to go in and pick out tiles on a Saturday. She said she would get back to us and never did. Ended up ordering from another retailer of that brand. Overall would not recommend based on our experience.

Source: icon-google Google
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Paulina Clapp

Date: 2023-04-12 00:50:24

I recently had the pleasure of working with The Design House in Denton to have carpet installed in my home, and I must say it was a great experience. Despite my tight timeline, they were able to quickly measure my house on a Monday, and then, just one week later on Tuesday, they installed my beautiful new carpet.  The whole process was hassle-free and enjoyable, and the designers at The Design House were friendly and professional.  They took the time to listen to my needs and help me select the right carpet for my home.  I was really impressed by the quality of the installation.  Juan and his team were very professional and respected my home and my time. Thanks to The Design House, for meeting my timeline, I was able to have my new carpet installed just in time for my company to visit.   I highly recommend The Design House to anyone looking for a positive and stress-free carpet installation experience.

Source: icon-google Google
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Leia Atkinson

Date: 2024-04-05 15:02:41

super friendly, solve problems, great at explaining things as they go and flexible with tight budgets. this is the second time we've worked with them and one thing I really appreciate is their willingness to let us know when we can do something ourselves to help make the budget work and walk us through it. The finished kitchen is beautiful and I couldn't be happier. Awesome local group, would definitely recommend before anyone else

Source: icon-google Google
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Mike Norwood

Date: 2024-02-20 18:17:56

The team at the Design house did an awesome job of fixing our countertops! Another firm had installed them 10 years ago without using proper support techniques. They crashed down in the middle of the night and the Design House rushed in to save the day! They were super responsive, professional, courteous, and cleaned up our mess! I would highly recommend!

Source: icon-google Google
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YANCEY Quintanilla

Date: 2023-12-18 05:48:18

So I went in to look and the staff was off the charts. 3 beautiful ladies treated me like family. I felt like I won the lottery. Then the guys came out and were also very cool. I highly recommend this place. That was some food I brought but the place was just awesome. What a great staff.

Source: icon-google Google
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A R

Date: 2022-10-31 16:47:14

We hired them about a year ago and held off the review. They did our tile in the bathrooms , laundry room, kitchen, fireplace. Along with doing the whole fireplace we also did all new carpet, backsplash. Would hire them again, they are quick to resolve any issues before, during, and after the projects along with correcting any bad spots after installing.

Source: icon-google Google
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Cassidy Blair

Date: 2023-09-02 18:16:20

We had so much fun visiting the showroom to pick our engineered wood, countertops, backsplash, and carpet with our designer Ashley! I was overwhelmed with the options initially but she did a great job directing us towards the perfect products. We are going with a Shaw wood, calacatta venice msi countertops, Anderson tuftex carpet and an in stock backsplash tile that we loved. We picked out new cabinet hardware while we were there as well and are really excited to see this all installed soon. I’ll be back for future projects.

Source: icon-google Google
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John Lawson

Date: 2024-11-24 22:56:08

The Design House is your go to place for your next remodel. We hired the Design House to remodel our kitchen and two bathrooms including all the countertops and their work was so great that we had them replace all our tile floors and carpet in our home.. We also had them install a small bar in our home. Eddie did a great job of managing the project and “G” did an awesome job installing all the tile work. I cannot remember the names of the carpet layers but they were excellent as well. Jennifer, the owner, was also awesome to work with on our project and has an excellent eye for color, textures, and design and guiding you with your decisions on transforming your home. The Design House truely made our house a home! After having the Design House remodel our home, my parents were in need of new carpet in their home and we hired the Design House to install new carpet in their entire home. The Design House once again did another awesome job! My parents were extremely pleased with the professionalism and great quality of work of the installers. If you are looking to install new flooring, countertops, or looking to totally transform your home, I highly recommend the Design House! They are awesome!

Source: icon-google Google
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Holly Sessom

Date: 2024-10-12 20:27:01

The Design House team is exceptional! They patiently helped me pick out countertops, backsplash and a new sick for a kitchen “refresh”. Can’t wait to start another small project. Highly recommend! Holly

Source: icon-google Google
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Lexie Smoot

Date: 2023-11-07 17:27:31

Renovating a home is a big step. There’s so many in’s and out’s that can get lost along the way, but Samantha made the experience absolutely fantastic. Their showroom is clean, tasteful, and easy to navigate. Samantha helped me narrow down their expansive options and materials to help me find the exact one I wanted. She helped me embrace the variety and feel excited about the new addition to my home. I highly recommend “The Design House” for any of your home improvement desires!

Source: icon-facebook Facebook
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Reese Ormand

recommends

We hired the team at The Design House to do our master bathroom and flooring. They did a great job. Professional and quick install!

Source: icon-facebook Facebook
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Susan Edwards

recommends

These people are truly professional, honest, and eager to meet one’s wants/needs! You can trust them. I’ll return on the next remodel job for sure!

Source: icon-facebook Facebook
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Debbie Osenbaugh

recommends

So glad we went with the design house for our kitchen remodel! Cindy is the best!! She was able to take the elements I wanted and re-envision the whole space in a new light. All of the workers were amazing too. They made the remodel process a fun experience! We love, love, love our new kitchen/dining room and can’t wait to do our bathrooms next year!!

Source: icon-facebook Facebook
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Kimberly Shields Arbaugh

recommends

Cindy and team did a fantastic job on our kitchen remodel! She listened to us, gave us great ideas, was very thorough, and professional! We will use Design house for our next project!

Source: icon-facebook Facebook
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Audra Suzuki

recommends

Thanks to Terri for all of her help with our mini remodel. I love my new counter tops in the kitchen and baths! My Blanco sink is amazing. Her help with the backsplash tile completed the whole look. Thanks again! I will be back for our master bath remodel.

Source: icon-facebook Facebook
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Kary Roberts

recommends

I’m super excited about my kitchen remodel. Terri worked with me in the showroom to select tile and came to my home to measure. She made a special trip to my house when I decided on a change, just to make sure I was happy with the work. She had great ideas and was helpful in getting me quotes on other projects we are doing in our home.

Source: icon-google Yelp
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Mary G.

Date: 2024-03-22 03:31:01

We just finished the remodel of the master bath with Design House and could not be more delighted. They worked with us until all our concerns were satisfied and were mindful of the budget. They are caring professionals and do quality and timely work. They have earned my highest recommendation. I urge you to seek their assistance with your project. Connie G 3/21/2024

Source: icon-google Yelp
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Jessica V.

Date: 2024-03-15 18:52:17

Great to work with, very responsive and worked with me to get our countertops and backsplash done quick. Very happy with our choice!

Source: icon-google Yelp
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Melissa S.

Date: 2024-03-02 23:22:15

So many choices in every price range makes it easy to make selections! New renovations in the showroom that you really should go see! I always get excellent service from Samantha when I go in!

Source: icon-google Yelp
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Sindy Welch P.

Date: 2020-10-16 22:20:51

One stop shop just got my flooring from The design house installer was courteous respected our home showed up with in the time given Thank you

Source: icon-google Yelp
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Brad C.

Date: 2020-09-28 14:40:54

Installation and customer follow up was amazing. Installer was an artist, matching the custom tile and stain to the original and took pride in his work as if he was going to leave his signature on it. Office staff called to confirm appointment and that the installer was in route and followed up after install. All in all, very positive experience and beautiful work on the flooring.

Source: icon-google Yelp
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Reese O.

Date: 2020-09-23 23:57:50

We hired the team at The Design House to do our master bathroom remodel and carpets throughout our house. Cindy was our sales rep that helped us through the design process. Being new to home ownership, and further home improvements, it was really helpful to work with her to scope this out. The install went well - to have the tiling, flooring, and granite countertop needs and installs happen all under one roof. This made the hand off between the phases smooth. We were impressed with the project timeline as we got all this done in less than a week. We have since had their team replace flooring at our office and they did an excellent job there as well. Highly recommend them!

Source: icon-google Yelp
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Susan M.

Date: 2019-05-25 15:53:29

I've been working with Kelsey and so far everything is on target for my large remodel. Knocking down to walls for an open concept. The computer image is becoming a reality. She is just a phone call away if I have questions with the day progress. The whole project is scheduled for 5 week, we are in week two and everything is what I was quoted. Very pleased....will respond again with pictures when finished.

Source: icon-google Yelp
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Taylor B.

Date: 2023-12-19 22:06:16

Do NOT use this company. We packed up our house and completely moved out for three weeks. Only to move back in and realize EVERYTHING was done wrong. Wrong carpet installed. Wrong grout used. Sloppy caulking. Our freshly painted cabinets to be scratched and scraped and tile mud slapped all over it. The company first tried blaming us for the carpet saying we signed a contract for the carpet but when you were promised a price match for carpet and a picture sent to them showing what carpet you want. The company couldn't back out of that corner they put themselves in. They "kindly" offered to fix the carpet, grout and caulking. Told us the carpet guys would be aware they had furniture to move, they were not! So my husband and I moved most of it. They had someone come out and stain the grout. Showed up the day before Thanksgiving as we were trying to pack and leave for the holiday to work when he said he wouldn't be back until Saturday. Super nice guy but some spots got missed so even he had to come back out. Our brand new fridge got dented when he moved it out to stain the grout under there. Caulking guy came out and completed the dining room only. Needless to say... when you move out of your house to give a crew an empty house to work there is NO EXCUSE for them to not take full advantage and complete a job correctly so the home owners aren't inconvenienced for over three months of workers being in and out of their house. We had a locked key on our door for three months so I couldn't even shower when my husband was home because I never knew when workers would just show up will my kids are running around the house. This job should have been a zero profit job with all the mess ups and inconveniences. Did they discount some things yes, but there should have been more done and I'm honestly disgusted that this was the company we chose.

Source: icon-google Yelp
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Kristie I.

Date: 2022-11-29 04:00:42

We had a set appointment with a designer that we marked time off our work calendars. Disappointed no show, no call.

Source: icon-google Yelp
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Mindy T.

Date: 2022-10-05 21:41:33

If I could give zero stars I would. Our experience has been absolutely horrible. From the wrong cabinets being ordered to terrible work it could not have been worse. Our project, kitchen remodel, was to take 2 to 3 weeks. We are now approaching 10 months. We are on the third set of drawer fronts and still not right. Almost everything has needed to be re-done at least once, sometimes 3 and 4 times. There is almost no communication with us and between themselves. They schedule a time to come work and don't show up. When they do show up it's late in the afternoon and they stay for a few hours. So instead of having your life disrupted for a day, it will be disrupted everyday for weeks on end. If things don't fit, are broken, or wrong colors they install them anyway and hope you don't notice. Are cupboards were installed 28 inches from the counter tops and when we continually told them they looked too high, we were told that is the code in TX only to find out there is no code. Now I can just reach the first shelf. They have told us they are going to make it right but every time they "fix" something, 10 more problems are created. I can't emphasize enough that you need to go elsewhere. Save yourself the hassle.

Source: icon-google Yelp
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Ben J.

Date: 2018-04-09 00:45:38

The "Design House", formerly known as "Carpet Plus" have a large ad in the April 2018 addition of a local paper. In this ad, they have the audacity to include a picture of a room in our house, even if they had ZERO to do with the design of our house. Furthermore, the countertop in the picture was not purchased from them. Our Argyle builder did use crews from Carpet Plus / The Design House on tile jobs in the bathrooms and the kitchen. Most of this work was of such poor quality that it had to be re-done. Many of the workers were unskilled and unqualified. We would NEVER recommend this company to anyone, much less support their advertising.

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2303 Colorado Blvd, Denton, TX 76205