Tanner Materials Company

since 1990

Examples of works performed by Tanner Materials Company

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About Tanner Materials Company — Ranked №4 Countertop Fabricator and Installer in Chandler, AZ

54.18

total score

The main rating value calculated from more than 30 indicators.
Exact value: 54.183932 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Tanner Materials Company, founded in 1990, ranked number 4 in Chandler, AZ in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Tanner Materials Company among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Tanner Materials Company: Total Score & Key Ratings

The Total Score of 54.18 out of 100 achieved by Tanner Materials Company in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Tanner Materials Company has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.89 out of 5.

You can read detailed information and evaluations from our independent research of Tanner Materials Company’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Tanner Materials Company directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Tanner Materials Company

Tanner Materials, founded in 1989, has been providing the valley with high-quality countertop products and service from a family-oriented business model ever since. All customers have access to a group of 16 countertop design and installation specialists who are always willing to provide a hand. They serve both business and residential clients all around the valley. They collaborate with banks to provide clients with wide finance options for kitchen and countertops. You can get a standard brand-new residential kitchen countertops and cabinets today with loan or equity release for 24 months.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

2.9

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.887778 out of 5.
criteria: 10

Staff friendliness

3

Good

Staff Expertise

4

Very Good

Company Age

2

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Tanner Materials Company

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Debit cards

NFC mobile payments

Accepts Credit Cards

Open to All

On-site services

Building Supplies

Flooring

General Contractors

Tile contractor

Cabinet maker

Cabinet store

Carpet installer

Carpet store

Countertop store

Granite supplier

Stone supplier

Tile store

Wood and laminate flooring supplier

Reviews about Tanner Materials Company

All (20)

Google (10)

Yelp (10)

Source: icon-google Google
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Bill Hook

Date: 2026-10-02 18:53:11

Very good did a great job we recommend them

Source: icon-google Google
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Melissa Babel

Date: 2026-09-05 06:54:40

Great selection and service. We source a lot of project materials at Tanner and it's our go-to if we are looking for a needle in a haystack. Ask for Billy - he is outstanding and always helpful finding products. Great experience every time!!

Source: icon-google Google
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Jenna Pursley

Date: 2026-08-04 18:26:39

This store has an amazing selection and is a one stop shop. Al has a great eye and advice when it comes to choosing materials. Being able to use them for the contracting side makes every project feel manageable. I can't recommend enough. Great quality and price.

Source: icon-google Google
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Sheila Anderson

Date: 2024-12-03 15:29:05

Tanner Materials Company did a wonderful job replacing my old tile kitchen counter tops with beautiful quarts counter tops. They made it easy for us by always being available to answer my questions and organizing the crews to do the work. They were on time, courtesy and did a good job cleaning up. The work was done much faster than we were expecting and couldn’t be happier with the job they did.

Source: icon-google Google
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Kathy Harris

Date: 2024-08-05 02:48:10

I have been a customer for probably 10 years. Harold Sims always does my work and I truly appreciate him. He’s done 5 or 6 jobs for me and I’ve been very pleased with all of the work. He had great contractors who work hard and are respectful and talented. Highly recommend.

Source: icon-google Google
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Dawn Jett

Date: 2024-07-18 21:08:41

My floor tile looks fabulous! I'm so happy we found Tanner Materials. They had the tile we were looking for at a great price and I can't say enough good things about Harold and his team, especially Victor. He is a very hard worker, takes pride in his work and does a fantastic job. We will hire Tanner Materials for our next project. Thank you for our beautiful floor! :)

Source: icon-google Google
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David Chong

Date: 2024-07-14 23:00:02

Holy smokes! Al was the freaking best! I’ve never written any reviews in my life. We shopped around with multiple showrooms and shops and stopped looking once we found Al at tanner materials. He checked all the boxes for us: Integrity: didn’t try to upsell us on anything, made us feel like we’ve been working with him for years. We ran into some unexpected issues, but rather than continuing to work around the issue, they addressed it and were able to fix the problem before continuing. (Most contractors would’ve looked the other way and hid the problems because it messes up their schedule and it opens up opportunities to return and charge more money) Cost: very knowledgeable in different materials and made the best suggestions for us to save where we could. (His show room has a ton of variety) Design: we gave him ideas of what we wanted and he helped us put a beautiful remodel together. (You can be the judge, look at the photos) Efficiency: I work about 65-70 hours weekly and my schedule is constantly changing but Al was able to make adjustments and compromise even when I made last minute changes. His team was in and out as he scheduled. Experience: no job is perfect, but Al’s knowledge is superior and is displayed when we ran into any issues. During remodel, some unexpected events surfaced. Al knew exactly what to do when I reached out to him and eliminated the problems. Quality: look at the photos!

Source: icon-google Google
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Rusty Gonzales

Date: 2024-05-13 23:47:05

I chose Tanner Tile to redo my kitchen floor and I could not be happier! The attention to detail was flawless. Mine was not an easy application because not only did I choose large tiles, but the subfloor had to be built up and match up to an existing floor. I’ve had many friends go choose a weekend warrior or handyman because it was cheaper (& then afterwards seriously regret it because of the bad workmanship.)

Source: icon-google Google
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Thomas D

Date: 2024-03-23 20:02:33

Never had a chance to use them so can’t speak to their work, but didn’t have a great initial experience with this company. This is the first time I’ve ever wrote a negative review for a company. I set up a day with their countertop guy to give me an estimate on a Saturday and he never showed or answered my text that day. He wouldn’t return follow up calls or text. Should have been the first sign. Finally I got him to show up and he said “it shouldn’t take long” to get me my estimate. To me that means a few days, but I don’t know. I should have asked for something more specific to narrow it down. If he said he’s busy and it might be a week or even longer, that would have been fine. Midway through the following week I sent him a email, and no response. Tried calling and left message, nothing. Tried texting, nothing. Tried calling the store multiple times, nothing. Was just told to call his cell. A week and half later I popped into store and he had nothing for me. All he said was that he’s been too busy and he passed me on to a co-worker who ended up being very nice. But at that point I pretty much made up my mind I was going to go elsewhere. I get he’s busy, but how hard is it to return a call or better yet, send a quick acknowledgment text that might take all of 20 seconds. We’re all busy, I get it. That’s not the issue. If he needed more time to get me an estimate, thats fine, just let me know. I would have been good with that. Just be professional. Anyway, I won’t be using this company.

Source: icon-google Google
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Lizbeth Torres

Date: 2023-12-15 22:56:25

Harold has done two bathroom projects for me. The work is great and the people have been really nice. The price is also reasonable.

Source: icon-google Yelp
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Rod S.

Date: 2025-06-12 21:40:14

Done our kitchen, dining room,hallway areas. In stalled LUX Floors . They also did Marble back splashes ! We couldn't be happier with Al and his crew. They did everything five stars . We have pool if you don't dry off no worries this LUX will not be slippery !!!!!

Source: icon-google Yelp
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Maddie F.

Date: 2025-05-29 22:59:34

I can't say enough great things about Tanner Materials Company! They recently completed a full renovation of my kitchen and master bathroom, and the results are beyond what I imagined. I had a lot of help and support throughout the process, Al helped with the design and layout and Brooke was incredibly helpful when it came to selecting materials -- she made the process easy and enjoyable. So happy with the final project!

Source: icon-google Yelp
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Donna J.

Date: 2025-04-05 04:14:14

Customer service sucks . I have 3 people come tell me that they left haze & spots on tile . 1from tile maker ,1 from theirs store & on e from a tile cleaning co they recommend . Al rudely said there are no spots & has never been out to see them . He has no customer service skills , yells , talks behind my back . when I can hear him. Unfortunately if you write a bad review & it says contact for help the very person that handles problems is Al the one I complaining about . You get nowhere . Stay away !! I did see bad reviews about him & should have listened . I even told him I would give him a chance . Should have never worked with Him !!

Source: icon-google Yelp
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J O.

Date: 2025-03-21 20:47:49

Tanner MATERIALS sells a variety of MATERIALS for a competitive price. We came to them, however, for their General Contracting services. They were supposed to be our one-stop, turnkey remodel solution; they turned out to be a nightmare. Our tile installer is an artist/maestro/expert who produced two spectacular showers. He was the only good aspect when dealing with Tanner. Harold is an unprofessional, angry GC. He is incompetent, disorganized, uncommunicative, clueless regarding the work, timing, and the subs, and when questioned, becomes angry, combative, and retaliatory--in person, in your own home, and over the phone. His plumber, Fernando, was a smartass with a bad attitude who left an absolute mess in our bathroom. We were told before the project started that all subs would cover our floors, and they did not - not really and not always. During Fernando's first visit we asked him to protect the tub and he ignored us, leaving an absolute greasy, dirty mess behind. He then installed our shower valve without strapping it to the framing. During his second visit, he complained that we had asked Harold that he protect the tub because he had ignored our request the first time. He then installed our shower wand off-center and misaligned the tub spout - possibly in retaliation? He also abandoned our job for 2 hours to help a friend (I heard him coordinate this on his phone), taking one of our plumbing fixtures with him. He gave us several different explanations for this: not having the proper equipment, his MIA plumbing partner, needing to leave to go and look for/buy the necessary equipment, etc. It appears that his 2-3 different stories didn't match the 2-3 stories that he gave to Tanner when asked why he disappeared, because when I addressed his job abandonment with Harold, Harold yelled at me and said that the entire situation was MY fault. Harold said that this plumber was very good and had worked with him for years, all the while staring directly at the misaligned fixtures. At this point we realized the unacceptable level of Tanner's workmanship and work ethic standards. Here on Yelp you can read my review of Tanner's countertop sub, Eclat (Francisco) who, per Harold, is Tanner's "only" stone subcontractor. They cut the holes for my sinks in the front yard of my house without using a template and left so many scratches in the marble that you would think that they had damaged the stone on purpose. The three different sinks were all badly measured and cut and were absolutely ruined. When Harold came to inspect the damage, he looked directly at the misaligned sink cutouts, the misaligned cuts on the counters and backsplashes, and the deep scratches everywhere, and said, "I can't say all these are bad or good." No accountability, once again confirming Tanner's standards re: workmanship and customer service standards. He offered to leave these absolute crap sinks in place for no charge . . . um, no, thanks! We instructed him to have Eclat remove everything and vacate the premises. At this point, we didn't want to continue dealing with Tanner and cancelled the shower glass sub (who was more expensive than the glass company we found later). We had already spoken with Al, the owner (who, by the way, did more in a 20 minute phone call than Harold did in 20 days), and this further enraged Harold. He came to our house complaining that we were making him work on his day off, inspected the crap that his subs had left behind, and said that he would speak with Al to reduce what we owed Tanner, and walk away. Two months later, we finished the job ourselves with our own (and very professional) subs, who are incredible business owners and who felt proud and happy to come to our house, take digital/laser measurements, and provide flawless services and communication. I was a general contractor for 9 years and NEVER had a job go this badly. I most certainly NEVER spoke to a homeowner the way Harold spoke to me and my wife. Please be forewarned: the 1-star reviews here on Yelp are not just snotty people venting - they are 100% legit. Tanner will leave you in the lurch with unfinished/damaged jobs. They use and support unskilled subcontractors as opposed to supporting you, their paying client. Please avoid them; there are plenty of other reliable and professional companies in the Phoenix area who will give you top-notch service for a reasonable price.

Source: icon-google Yelp
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Candid Customer ..

Date: 2025-02-02 16:41:46

This place was recommended by our landscape contractor to pick out tile for our outdoor patio fireplace being built. They have so much to choose from it overwhelming. I wanted a mosaic tile and they had over 30 to choose from! In addition to the huge selection of tile, they have travertine, quartz, wood, and cabinets. Definitely way more selection than I've seen anywhere else. I can't recall the name of the lady that helped us, but she was super helpful and very sweet. I will definitely be back when we have to pick out materials for our backyard.

Source: icon-google Yelp
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Luke M.

Date: 2024-12-23 17:22:29

Al coordinated our entire remodel, tile, countertops, plumbing, lights etc. The process was very smooth and stress free. Anything we needed or any change along the way was not a problem for them. Our home looks amazing!

Source: icon-google Yelp
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Miguel P.

Date: 2024-11-23 19:52:57

I buy product from these guys and love the customer service they provide. I highly recommend them for all of your remodeling needs.

Source: icon-google Yelp
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Kacey C.

Date: 2024-11-20 16:41:22

Al and his team replaced the old, gross carpet in our house with new vinyl. They were able to get in within a few days and had the entire job done in 2 days. The new flooring is beautiful and it looks like it was there all along- the new floor flows seamlessly with the old one and they did a great job installing the flooring under the baseboards. It has completely transformed the house. Al's communication is very good and they are very reasonably priced. Highly recommend.

Source: icon-google Yelp
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Renee D.

Date: 2024-11-18 23:08:55

Al and his team are professionals you can count on...knowledgeable about the products they sell, competitively priced and responsive to any questions you may have. We had an overall great experience and would highly recommend Tanner Materials!!

Source: icon-google Yelp
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Lisa K.

Date: 2024-11-10 19:29:46

Love these guys. I highy recommend them, great staff and product selection. They have an amazing showroom.

FAQ About Tanner Materials Company — Based on Independent Research

What materials can I order a countertop from Tanner Materials Company?

What types of spaces does Tanner Materials Company fabricate countertops for?

What shapes of kitchen countertops does Tanner Materials Company fabricate?

What countertop design styles does Tanner Materials Company most often implement in Chandler, AZ?

What is the service area of Tanner Materials Company?

What types of clients does Tanner Materials Company work with?

Does Tanner Materials Company have its own countertop fabrication facility?

Does Tanner Materials Company offer any discounts on countertop fabrication in Chandler, AZ?

What is the price category of Tanner Materials Company in Chandler, AZ?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Tanner Materials Company?

What is the fabrication and installation timeline for a countertop at Tanner Materials Company?

How long does it take Tanner Materials Company to prepare a quote for countertop fabrication and installation?

Does Tanner Materials Company offer cutouts for sinks, cooktops, or other elements?

What guarantees does Tanner Materials Company provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Tanner Materials Company. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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