StoneTex Granite Countertops

We rate the staff friendliness of StoneTex Granite Countertops as Poor. Based on our mystery shopper research, the staff at StoneTex Granite Countertops showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with StoneTex Granite Countertops’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting StoneTex Granite Countertops directly to better understand their approach to customer service.

We rate the staff expertise of StoneTex Granite Countertops as Good. The staff member from StoneTex Granite Countertops who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at StoneTex Granite Countertops may vary. We recommend contacting the company directly for more comprehensive information.

StoneTex Granite Countertops is an experienced company, operating since 2000. Our research revealed that StoneTex Granite Countertops began operating in 2000, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to StoneTex Granite Countertops directly.

We note that StoneTex Granite Countertops has a dedicated office. Our research revealed that StoneTex Granite Countertops operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting StoneTex Granite Countertops directly to confirm the latest details.

We note that StoneTex Granite Countertops has its own production facility. Our research revealed that StoneTex Granite Countertops operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting StoneTex Granite Countertops directly to confirm the accuracy of this data.

StoneTex Granite Countertops does not offer discounts for veterans. Based on our mystery shopper research, we found that StoneTex Granite Countertops does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting StoneTex Granite Countertops directly for confirmation.

We rate the production time of StoneTex Granite Countertops as Fast. According to our research, StoneTex Granite Countertops quoted a project completion time of 14 days. This places them in the Fast category, demonstrating their ability to meet client needs efficiently. Important: Our evaluation is based on information provided by StoneTex Granite Countertops during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with StoneTex Granite Countertops.

We rate the deposit level of StoneTex Granite Countertops as Standard. StoneTex Granite Countertops requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by StoneTex Granite Countertops may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from StoneTex Granite Countertops.

We rate the quote preparation speed of StoneTex Granite Countertops as Very Fast. Our mystery shopper research revealed that StoneTex Granite Countertops prepared a quote at the fastest possible speed. This performance places them in the Very Fast category. StoneTex Granite Countertops is an excellent choice for clients who value promptness. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with StoneTex Granite Countertops.

We rate the price level of StoneTex Granite Countertops as Low. Our mystery shopper research revealed that StoneTex Granite Countertops offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $64.96 per square foot, while for Carrara Morro quartz, the price was $64.96. These prices fall into the Low category, making StoneTex Granite Countertops an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $5418 for Calacatta Idilio quartz and $5418 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from StoneTex Granite Countertops.