StoneOne Marble & Granite
since 2004
Examples of works performed by StoneOne Marble & Granite
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About StoneOne Marble & Granite — Ranked №5 Countertop Fabricator and Installer in Lowell, MA
total score
Exact value: 73.097573 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
StoneOne Marble & Granite, founded in 2004, ranked number 5 in Lowell, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included StoneOne Marble & Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
StoneOne Marble & Granite: Total Score & Key Ratings
The Total Score of 73.1 out of 100 achieved by StoneOne Marble & Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — StoneOne Marble & Granite has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.14 out of 5.
You can read detailed information and evaluations from our independent research of StoneOne Marble & Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact StoneOne Marble & Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about StoneOne Marble & Granite
StoneOne Marble & Granite offers a large choice of colors, materials and shapes. If you live in Massachusetts and look for quartz or granite countertops for your kitchen or bathroom, this company is an ideal variant for you. The company can also fabricate cambria, caesarstone or zodiaq countertops. Attention to detail and a friendly approach are its main goals. The company cooperates with commercial and residential, retail and hospitality. Fireplaces and flooring are also available. We are “Countertops Contractors” and we added StoneOne Marble & Granite in our catalog because of positive feedback from real clients on Google and also because of its qualified staff.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 69
YELP
reviews: 5
reviews: 15
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of StoneOne Marble & Granite
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Credit cards
Debit cards
Accepts Credit Cards
Street Parking
Private Lot Parking
Bike Parking
In store shopping
Kitchen & Bath
Countertop Installation
Countertop store
Countertop contractor
Granite supplier
Kitchen supply store
Marble contractor
Tile store
Reviews about StoneOne Marble & Granite
All (22)
Google (12)
Facebook (5)
Yelp (5)
Marianne
Date: 2024-09-10 17:02:08
Silvana is a gem! She helped me pick out a beautiful stone countertop and porcelain tile to go with my cabinets and floors. I gave her only two guidelines - I wanted a 'timeless and chic' kitchen and boy did she deliver. Silvana has impeccable taste and she made me a very happy customer. If I could give more stars I would. Her team is highly professional and personable from everyone in the office to the guy that measures the space and the crew delivering the stone. Throughout the process, I made a few changes and Stone One accommodated my whims whenever possible. For instance, I changed my mind about the grout color the day before my installer was coming back to finish the job, and Stone One arranged the return of the old and got me the new grout within 24 hours. Now that's service! My experience with Stone One was top notch with excellent service from start to finish and a stunning product to last me a lifetime. Thank you Silvana and everyone on your team for making a deliriously happy customer.
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Lauren Lynch
Date: 2024-06-23 00:23:25
Our experience with Stone One was excellent from the day we stopped into the store to pick out our new counters for our new kitchen to that day of install. Silvanna was super nice and helped picked out the idea of our kitchen details and made them come to life we are absolutely in love with the counters and backspalsh. Jen was also very helpful and helped organize install day and details, thank you Jen! Edison was our installer he arrived promptly and installed our counters in an hour and left them perfect. We would recommend them to anyone looking for excellent customer service and Beautiful quality! Thank you everyone at stone one you all are wonderful!
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Rebecca Durante
Date: 2018-09-20 20:10:50
I was slightly hesitant about Stone One because of some of the reviews I saw online. But I was referred to them, so decided to go for it. I'm really glad that we did. Every part of the process was seamless. Communication was easy. We worked with Silvana to get a quote and to plan it out, Chris for coordinating templating, deposit and for scheduling installation. Dave was our installer and he did an awesome job. Our template person was great too and helped to work out all the details and answer all my questions. Everything was delivered as expected--even better because they got one large 'L' shaped piece in without a seam. Fabrication time took only 1.5 weeks--I had heard from my cabinet person most places were running about 3 weeks. No complaints, I'd recommend them to anyone and I'd use them again. I love my counter tops.
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Jaime Kriner
Date: 2020-10-07 17:58:31
Couldn't have had a better experience working with Silvania and her team for our first home remodel (kitchen + 3 bathrooms). They were very responsive, were experts in helping me to pick out the right countertops for each room and great to work with from scheduling the template/install through the actual installation. We couldn't be more pleased with how everything turned out!
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Julia Barbagallo
Date: 2025-01-08 15:24:04
I had a wonderful experience at Stone One with Kim for my bathroom remodel. She walked me through the whole process and spent time reviewing all the details! I shared inspo pics with her and I'm so happy with what we came up with. Used stone from the same slab for my countertop, shower bench and shower threshold. Install was seamless and they communicated with my GC the whole time. I would definitely use Stone One again!
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Celine Herrmann
Date: 2024-10-04 00:29:39
Kim Lindquist at StoneOne was incredible to work with. She was very responsive, informative, patient, and I appreciated her honesty about what would or would not work in our space. She had a great sense of humor and had a lot of great ideas. Everyone else we dealt with at StoneOne were all excellent, too. The StoneOne experts who measured, templated, cut, and installed our fragile stone kitchen countertops took the utmost care from start to finish. The end result is absolutely gorgeous and we could not be happier with the service and product we received from everyone at StoneOne. I highly recommend them 100%!!
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Jerry Trupiano
Date: 2024-03-26 21:40:19
We have used StoneOne Marble & Granite for multiple kitchens. Sylvana is great to work with and very knowledgeable. She guided us in the right direction with each piece and co-ordinating all aspects of the kitchen. Their installation crew is professional and does an amazing job. Our go to for all things countertops, backsplash and sinks.
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Mary
Date: 2024-02-15 16:23:53
We had our counters and island installed last summer and the workers were amazing; efficient, neat and so professional. Recently we had an issue with a small chip. I contacted the company and spoke with Jen. She was so helpful and arranged for a repair visit. 2 incredibly professional and talented men came yesterday and I am amazed with the quality of the repair. By far the best company all round I have ever dealt with!! Mary Higgins North Hampton NH
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Luciana Echazu
Date: 2024-06-14 00:53:14
This was an amazing experience and I highly recommend Stone One. From the staff on the store (thank you Kim!!!), to the installers for both the countertops and the backsplash. What an incredible service! We love our new kitchen and everything goes together so nicely.
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Jeromy Morse
Date: 2023-03-29 14:35:55
Just opened a new restaurant and we used StoneOne for our bar top and hostess station. They were extremely professional and completed the job on time. Would highly recommend and cannot wait to use them for future projects.
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Elizabeth Lyons
Date: 2024-09-23 18:48:33
Just had our quartz countertops installed and they are beautiful. We dealt with Kim and she was awesome.. She helped us coordinate our cabinet colors with the quartz colors. Her design expertise shows in her color suggestions. She really listened to our wants and needs. I highly recommend her and Stone One! Installation was also so easy and quick.
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Alexis Arsenis
Date: 2024-05-24 19:35:26
I own a construction company and have worked with many stone companies. StoneOne surpasses them all. Outstanding customer service. Silvanna and her team were so on top of everything. It was an absolute pleasure doing business with them. Really looking forward to only using them for all of our jobs moving forward. The selection was fantastic, attention to detail. Absolutely the best stone company I have worked with in years!
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Amy Robinson Lawson
Very disappointed in the finished product. The installers measured incorrectly, and I had to wait weeks for the backsplash to be installed. They nicked my undercabinet lighting cord and chipped the cabinet in several places. The seam was placed too close to the stove and the sealant they used disappeared after I boiled water on the back burner. They came and "fixed" it once. I emailed them again when I realized it happened again and asked that they use a sealant that can withstand heat from boiling water or move the seam so that it's not next to the stove. That was almost 2 weeks ago and I still haven't heard from the owner. If you're looking for quality work that is backed by good customer service keep looking.
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Robb Osinski
The finished product is spectacular ... great attention to detail ... superb customer service and extremely organized and efficient process.
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Skyler GP
Nice Selection. Good Pricing , nice staff and my kitchen was done beautifully!
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Patricia McPherson
There such professionals. I have a u shaped kitchen and chose Cambria , Brittanica. A very edgy choice but wanted something different. The designer has us come down and approve layout. It is stunning in my kitchen. I get OMG’S all the time. Just returned for a bathroom remodel. It’s a wonderful business to work with.
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JoAnn Thompson
So rude to me , would not discuss price or even give me basic info on different stones
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Ralph C.
Date: 2021-02-03 14:53:03
I contracted with Affordable Cabinet Refacing for a redo of all my cabinetry in my Kitchen. They also offered to co-work with a countertop company to replace all my countertops with Quartz. The company they work with is StoneOne Marble and Granite. Larry, the contractor from Affordable showed up at 9:00 AM on time and began the prep work, removing all the old and doing the refacing. He coordinated with the guys from StoneOne who showed up on time the next day and did an EXCELLENT and precision job installing the countertops. They were amazingly efficient and out in less than three hours. Larry buttoned up and was out by 3:30. 28 cabinets, doors, and drawers and 3 cabinet sections with a under countertop sink all done and beautiful in LESS THAN @ DAYS! Wow! Looks like a new kitchen - and it was just over half what I originally thought it would be. Very pleased - well done!
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Jaclyn D.
Date: 2020-05-20 14:25:00
I am a first time home buyer & did not know much about counter tops. Silvana explained to me all the different types of counter tops they can offer and even helped me design the counter top that would look best in my kitchen! They sent a team out to measure the space at my home and the granite was done a few days later! They called scheduled installation, best for my schedule and it was in my kitchen within the same week! The counter top is beautiful, the process was seamless, & the employees were so easy to work with! Can't wait to work with this company again. Would definitely recommend using them!
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Danielle D.
Date: 2019-09-17 16:16:04
Great company to deal with. Mostly impressed with the laser template and precise installation.
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Edward K.
Date: 2018-05-24 13:27:15
StoneOne helped me select just the right tops for my Kitchen, and 2 baths. I found great remnants that look awesome in my 2 baths, the template guy was wonderful to work with, he helped me get exactly what I needed for my bathroom. My kitchen is amazing, the template guy helped me get just the right curve on my upper bar. The installers did a spectacular job and cleaned up any dust on their way out. I would highly recommend them to anyone getting their countertops done.
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Margaret S.
Date: 2017-05-18 18:11:23
Stay away from this place!!! We spent a lot of money on a simple quartz counter top for the bath - our ONE splurge in our renovation and the oval for the sink was cut incorrectly (not square - so the sink looks a bit lopsided). After six months, they refuse to call back or make it right in any way! Going to small claims....
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FAQ About StoneOne Marble & Granite — Based on Independent Research
What materials can I order a countertop from StoneOne Marble & Granite?
What types of spaces does StoneOne Marble & Granite fabricate countertops for?
What shapes of kitchen countertops does StoneOne Marble & Granite fabricate?
What countertop design styles does StoneOne Marble & Granite most often implement in Lowell, MA?
What is the service area of StoneOne Marble & Granite?
What types of clients does StoneOne Marble & Granite work with?
Does StoneOne Marble & Granite have its own countertop fabrication facility?
Does StoneOne Marble & Granite offer any discounts on countertop fabrication in Lowell, MA?
What is the price category of StoneOne Marble & Granite in Lowell, MA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from StoneOne Marble & Granite?
What is the fabrication and installation timeline for a countertop at StoneOne Marble & Granite?
How long does it take StoneOne Marble & Granite to prepare a quote for countertop fabrication and installation?
Does StoneOne Marble & Granite offer cutouts for sinks, cooktops, or other elements?
What guarantees does StoneOne Marble & Granite provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on StoneOne Marble & Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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75 Mystic St, Methuen, MA 01844