STONELINK MARBLE & GRANITE
since 2008
Examples of works performed by STONELINK MARBLE & GRANITE
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About STONELINK MARBLE & GRANITE — Ranked №2 Countertop Fabricator and Installer in Worcester, MA
total score
Exact value: 76.921346 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
STONELINK MARBLE & GRANITE, founded in 2008, ranked number 2 in Worcester, MA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included STONELINK MARBLE & GRANITE among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
STONELINK MARBLE & GRANITE: Total Score & Key Ratings
The Total Score of 76.92 out of 100 achieved by STONELINK MARBLE & GRANITE in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — STONELINK MARBLE & GRANITE has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.21 out of 5.
You can read detailed information and evaluations from our independent research of STONELINK MARBLE & GRANITE’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact STONELINK MARBLE & GRANITE directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about STONELINK MARBLE & GRANITE
STONELINK MARBLE & GRANITE offers marble, granite and quartz countertops for your kitchen and bathroom. The company follows customers’ desires and tries to offer the best price for countertops from high quality stone. STONELINK MARBLE & GRANITE controls every step of its workers from the creation of the project to the installation process. Only professional designers and installers will cooperate with you. You can choose not only countertops but also fireplaces and bathroom items.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 139
YELP
reviews: 7
reviews: 8
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of STONELINK MARBLE & GRANITE
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Repair services
Service guarantee
Checks
Credit cards
Debit cards
NFC mobile payments
Free street parking
On-site parking
Accepts Credit Cards
In store shopping
Countertop Installation
Countertop store
Reviews about STONELINK MARBLE & GRANITE
All (24)
Google (12)
Facebook (5)
Yelp (7)
Nancy L
Date: 2024-04-03 23:08:19
Very professional experience from start to finish. Very efficient and timely in getting the job done. Would recommend! FYI, you must disconnect and reconnect the faucet and plumbing yourself which was not an issue for me.
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Scott Kirchner
Date: 2024-06-25 18:39:06
These guys were great! We communicated over Facebook for a few months. They were very helpful and patient as I went through several choices and options. When I made my decision, they were spot on! I have already recommended them to others. Thanks again- we love our Soapstone! it looks amazing!
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Toni Gregoire
Date: 2023-04-21 19:45:06
I have had such a great experience from everyone at Stonelink. They have such a great selection of products. Once I made my choice they gave me an estimate quickly and came out and did the template. My countertops were installed within 2 weeks from template being done. The installation took less time than I expected. The guys installing it were great. They tolerated my question and my dogs checking everything out. Love my new countertops. Before and after photos.
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Diana Huynh
Date: 2024-07-19 13:17:53
StoneLink just finished up installing Taj Mahal quartzite in our kitchen. They were so easy to work with. Francine was quick to respond and patient with my many questions. Their pricing was best by far, which at first made me pause, but as you can see they have many many many amazing reviews so we went with it and are thrilled! The process was quick once I picked a slab and they arrived on time for install. I highly recommend them and would use them again without any reservation. Our cabinets are being refaced in the coming weeks but our new countertops elevated the space so Much. I am super grateful for all their hard work.
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Mihret Jusufovic
Date: 2024-11-06 22:48:12
These guys are very professional and very responsive. Materials they use/ offer are versatile and have great look. Price for labor and materials are very reasonable. Before I purchase anything I do research and check the reviews. They are based in Worcester but they don’t have problem to come busy Boston area. I do appreciate all the great work they have done so far for me.
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Alexis Reale
Date: 2024-03-26 01:57:08
We had a wonderful experience with Stonelink. By far the easiest part of having a new home built! They even opened on a Sunday for me to come check out the slabs because that was the only day I could make it in. Two days later, they were up in NH for a template, and a week after that they did the installation. They were in and out in 30 minutes. Francine was so helpful to work with as well!
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Bill Gibson
Date: 2023-08-11 20:08:48
I put my Granite countertops out to 4 bidders including Home Depot and Stonelink won the bid. Everyone was so friendly! I went to the showroom in Worcester and picked out a stone. About 10 days later a very professional crew did the installation. They cut the sink hole on site.....super accurate. They vacuumed and cleaned up. This is a super company and I highly recommend them.
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John Berthiaume
Date: 2024-11-14 03:49:57
Excellent service! Reasonably priced, Quick turnaround from picking the granite to installation. The install team was great, addressed any concerns I had, would highly recommend Stonelink
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Colin LaBrie
Date: 2023-10-02 19:42:59
I was recommended to Francine at StoneLink by a friend. She is absolutely fantastic. There wasn’t a single phone call that I made to her that wasn’t answered. She was responsive, she was kind and her service is unbeatable. First of all, I called looking for a certain type of quartz. She sent me a general quote based on dimensions provided. 3 days later, she had a technician out to my home to measure. The install happened one week later. Their speed was impressive especially given that I live 75 minutes from their shop. Aside from the great service from Francine, I found the pricing to be extremely fair, transparent and reasonable. Thank you, Francine and your install team! You guys are amazing.
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Vicky A
Date: 2024-05-28 23:30:01
Pros: Quick, inexpensive, very responsive, helpful and works around your schedule and the person that installed our counter top was very nice, a perfectionist and very professional and did a good job. Fran also answered the million questions I had and I feel like even after hours she was responding to my questions. Cons: most of the samples are out of date and not available/discontinued from the company they order from. Which I know is not their fault but just a warning as I found myself choosing a counter top then being notified it’s not available. Another warning is that I had to do alot of hunting around myself and calling companies for a product that is available. I am happy with my selection and the way it came out and I have no complaints but 2 things that made me very unhappy and that is 1: a big section of the counter top is white with no design, i would have hope that a this blank section would have been avoided when cutting the slab but then again I am not sure if it is possible to avoid and what do I know about cutting quartz. I also have a few chips here and there on my counter top and a few orange measurement marks and darker spots on my counter top, along with what i think is either glue or some product on my counter tops that i cant seem to wipe off. 2: I cannot use my two drawers that are in front of the sink (which held my sponges) anymore because the sink was not installed to the measurements that it was previously. They were supposed to get back to me on this and figure out a way to fix it but never got a call back. I was originally told that it was because their sinks are different but when i told them that it was my sink not theirs, i was told they will figure it out and get back to me and never did. I inform them on how important this is to me as i bought the house brand new and made sure that was installed, now I have 2 drawers that open but are useless…
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Priscilla Recupero
Date: 2024-05-24 19:23:06
Great service, no damage to the stones very professional, the stones looks gorgeous in my kitchen!
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Carolyn Wood
Date: 2024-05-24 14:16:38
Truly a 5 star experience! We got multiple quotes for our kitchen and Stonelink was by far the cheapest (a third to half the cost of some quotes). We picked out our slab and the measuring and installation process was very smooth. I really appreciated how they made the cuts so the grain went diagonal across the island and corner, I didn’t request it, but it couldn’t look any better. Highly recommend, it has been almost 6 months and we are still obsessed with how our counters turned out!
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Maria Rita Barbosa
Had an amazing experience with StoneLink ,they are very professional and detailed oriented, the process from stopping by the store to choose the stone,measurements and installation went very smoothly and trouble free. Thank you !
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Mel Barbosa
Reliable and professional family owned business.
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Tom Flanagan
Stonelink was great to work with. We had a little glitch and they were quick and professional to make it right. I would highly recommend. Ana was a pleasure to work with. They work very hard to make their customers happy. Diane and Tom Flanagan
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Melissa Heelan- Hey
Stonelink’s entire team was courteous and professional, we had our new countertops in just a few days from measuring. They were wonderful to work with and I would definitely recommend them!
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Lisa Scacchi
Junior and his crew represent professionalism and customer service at its best. We had a challenging layout using quartzite in our kitchen. The attention to detail and the end result was even better than we had hoped. Junior knows how to treat his clients. As a business owner myself, the focus on customer service should always be #1. We would have no hesitation to refer Junior and his company to family and friends.
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Joyce C.
Date: 2024-02-08 00:44:55
Service was awesome they were quick beautiful work and the price was so reasonable I would use them again in a minute thank you so much for everything you did my kitchen is gorgeous because of you
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Christopher F.
Date: 2024-02-01 15:16:27
The men arrived on time and did a beautiful job, and cleaned up their mess! I'm very pleased with their work and the price was the best around, I couldn't have asked for more!
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Maria Rita M.
Date: 2023-10-31 20:31:17
Great experience from template to installation. The project cost was very transparent and detailed Installation was smooth and exceptionally done. My countertop turned out beautiful.Thank you so much.
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Mark N.
Date: 2023-10-31 14:29:53
I would like to thank the team at Stonelink a massive thanks for making my experience not only easy and streamlined, but actually enjoyable. from the owner Junior, to the fabricators, to the installers nothing was left to be desired. i consulted multiple companies initially however Junior and his team were the clear choice. all of the overhangs in my kitchen are spot on, (even with my 30 year old cabinets) the seam is as invisible and level as humanly possible, and the installers made sure that my home was as clean as it was before their arrival. seriously impressive professionalism and even better pricing! Thank you Junior and the Stonelink team!!!
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Susan A.
Date: 2023-02-24 21:03:39
I can't say enough about Stonelink. They were so nice to work with during the entire process of ordering and installing my new countertops. Right from the first pleasant phone conversation I had with the girls in the office, picking out the quartz, and installing the new countertops in my kitchen it was a totally nice experience. The prices were very reasonable, the quality is A+, and the wait time for installation was quick. Look no further, hire Stonelink. You won't be disappointed. SA
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Michael R.
Date: 2023-10-30 19:49:20
In my opinion: Worst experience as a customer in my life. Originally agreed upon a price for services but then when the Owner Helio came by and made measurements and accepted the deposit he yanked the price up to finish the job and would not offer a full refund to cancel the project (deposit was 50%). Then during installation all the measurements he took were completely wrong and resulted in his people installing wrong sized pieces everywhere - not too mention the stone came cracked and scratched. I would recommend you STAY AWAY!
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Bhavna T.
Date: 2019-04-20 17:17:45
Helio seemed very nice and competent, but my experience proved to be very disappointing. After sending an estimate a week of his initial visit,( he had said it would be within a couple of days), he just disappeared. He did not send references, and has not responded to emails or phone calls. I spent a day between calls, setups and negotiations. He has been very disrespectful of my time and effort. Whatever his reasons, I think a client needs to be told if the contractor had dbeen coded not to work with them. I lost a month giving hm the benefit of the doubt and now I am going to start Again!
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FAQ About STONELINK MARBLE & GRANITE — Based on Independent Research
What materials can I order a countertop from STONELINK MARBLE & GRANITE?
What types of spaces does STONELINK MARBLE & GRANITE fabricate countertops for?
What shapes of kitchen countertops does STONELINK MARBLE & GRANITE fabricate?
What countertop design styles does STONELINK MARBLE & GRANITE most often implement in Worcester, MA?
What is the service area of STONELINK MARBLE & GRANITE?
What types of clients does STONELINK MARBLE & GRANITE work with?
Does STONELINK MARBLE & GRANITE have its own countertop fabrication facility?
Does STONELINK MARBLE & GRANITE offer any discounts on countertop fabrication in Worcester, MA?
What is the price category of STONELINK MARBLE & GRANITE in Worcester, MA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from STONELINK MARBLE & GRANITE?
What is the fabrication and installation timeline for a countertop at STONELINK MARBLE & GRANITE?
How long does it take STONELINK MARBLE & GRANITE to prepare a quote for countertop fabrication and installation?
Does STONELINK MARBLE & GRANITE offer cutouts for sinks, cooktops, or other elements?
What guarantees does STONELINK MARBLE & GRANITE provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on STONELINK MARBLE & GRANITE. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Contact STONELINK MARBLE & GRANITE for a Free Estimate
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70 Fremont St, Worcester, MA 01603