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Atlanta, GA City Rating: We have identified this city as the primary city for this contractor.

Stonecrafters USA, Inc.

since 2014

Examples of works performed by Stonecrafters USA, Inc.

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About Stonecrafters USA, Inc.

76.64

total score

The main rating value calculated from more than 30 indicators.
Exact value: 76.641545 out of 100.

Stonecrafters USA, Inc. has a team of project managers and designers who make a plan for installing a countertop in your kitchen or bathroom. The business has been operating for 16 years! It’s a member of the National Association of the Remodeling Industry and Atlanta’s Apartment Association. Stonecrafters USA, Inc. works with granite, quartz and marble. The company examines all materials carefully before manufacturing countertops. Only after coordination on the project and your agreement that everything is true, workers will start to execute your order. If you want to replace your old countertop and look for countertop installation service near you in Georgia, Stonecrafters USA, Inc. will help you to solve your task.

More info

Mystery Shopper Report

4.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.45349 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

2.5

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4.7

Very Fast

Deposit Level

3

Standard

Quote Time

5

Very Fast

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Stonecrafters USA, Inc. for a Free Estimate

1385 English St NW building C, Atlanta, GA 30318

Additional benefits of Stonecrafters USA, Inc.

Identifies as Latino-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

LGBTQ+ friendly

Transgender safespace

Wheelchair accessible

Accepts Credit Cards

Private Lot Parking

Bike Parking

Plastic-free packaging

Granite supplier

Countertop store

Stone cutter

Kitchen & Bath

Countertop Installation

Reviews about Stonecrafters USA, Inc.

All (20)

Google (8)

Facebook (4)

Yelp (8)

Source: icon-google Google
avatar

Joe Mitchell

Date: 2024-04-24 21:59:32

I have used Stonecrafters USA on multiple projects over the years. I always get great personal service and a job well done. I recommend them as your countertop source.

Source: icon-google Google
avatar

Michael T.

Date: 2015-07-14 12:22:11

I recently purchased a 6" x 74" marble threshold to use in a shower install. It unfortunately was only polished and beveled on one side. Stonecrafter USA was recommended to me and they were very helpful. They took the piece from me, did a nice polish and bevel and had it ready the next day at a reasonable price. Based on the service I received for the small job I had, I would certainly recommend their services for a much larger job, such as counter installs, or another job like the one I had.

Source: icon-google Google
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Lyndsey Swerdlin

Date: 2014-10-03 21:11:08

Becky and the rest of the staff at Stonecrafters were some of the easiest people to work with. They listened to our ideas of what we wanted, presented options and helped guide my husband and I through this process. Their expertise and advise was welcomed and they were an absolute pleasure to deal with! I HIGHLY RECOMMEND THIS COMPANY!!!

Source: icon-google Google
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Chris Railey

Date: 2015-07-03 01:21:06

Stonecrafters has great customer service. Jay walked us through the layout of the slab for our custom bathroom vanities. The installation was great. His team also fixed a small chip that was made by another contracter after the install. They are just so easy to deal with. I will definitely work with them in the future. Thanks!

Source: icon-google Google
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Clay Barnhart

Date: 2018-11-19 04:39:39

I had a fantastic experience with Stonecrafters. They were super reasonably priced. The quartz countertops for the kitchen and bathroom were beautifully installed. Working with Gabi was a breeze! They even came back out last minute to drill for an air switch, with very short notice. Would definitely use again!

Source: icon-google Google
avatar

MGATL

Date: 2016-09-16 04:17:28

I had my counters installed yesterday, and I couldn't be happier. The ladies at the shop sat with me for hours while I tried to decide what kind and design of counters I might want in my bathroom and kitchen, and I ended up so pleased. Everything was exactly perfect and the installation was quick and painless and the workers arrived on time. We did have to watch to make sure that they leveled the counters - they originally weren't going to level it, but luckily we caught that before it went down permanently (our cabinets weren't perfectly level, so they had to put in some shims and a couple other things to level off one part of the counters, but if you have newer cabinets that shouldn't be a problem, ours were old and refinished.) Everyone was very helpful and professional, and when we forgot to ask for an extra hole to be installed for our soap dispenser in the kitchen, they came out first thing today to put it in. Additionally, I saw my exact type of granite at Home Depot for 15 dollars more a square foot than what I paid through Stonecrafters. Overall, 5 stars and when it's in my budget to do my other two bathrooms, I'll certainly be returning :)

Source: icon-google Google
avatar

S Stashak

Date: 2014-09-22 20:01:23

We needed a QUICK turnaround - like 24 hours - for a white marble vanity top. Stonecrafters had a great piece in their bone yard, as well as the sink size that we needed (small). They turned it around quickly for a very reasonable price. Would definitely use them again! Very appreciative of their quick work.

Source: icon-google Google
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Steven Kopelman

Date: 2016-08-23 01:43:26

Had a great experience, start to finish. This was my first time at Stonecrafters, after a few other companies that also did great jobs. Stonecrafters took the extra time to send me to supply houses with unusual and interesting stone selections.... much better than most of the slabs found at the usual suppliers. I was pleasantly surprised. Friendly, professional, did what they said they'd do!

Source: icon-facebook Facebook
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Mariana Costa Spychalla

recommends

Thank you to the whole Stonecraters team for coming to our rescue and making our countertops look so good. After major water damage Alci and his team came through for us in many ways, not only did they help us with reconstructing but their advice and patience was priceless.

Source: icon-facebook Facebook
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Jon Lemeshka

recommends

knowledgeable , friendly , courteous , great products .

Source: icon-facebook Facebook
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Michael Brumbelow

recommends

Costa thank you for the awesome job on our kitchen countertops. The wife and I are very pleased and would like to thank you and your staff . The customer service at the shop was top notch and the install job was outstanding . ***** 5 stars *****

Source: icon-facebook Facebook
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Jeff Lebow

recommends

We love the folks at Stonecrafters! They do beautiful work & have a great selection of stones, cabinets & sinks. We highly recommend working with them!

Source: icon-google Yelp
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Helga Z.

Date: 2019-04-03 21:10:25

Had a great experience with Stonecrafters. Sofia in Sales was very patient in helping choose the right top for my bathroom vanity. From order to install took less than 1 week, a superb job ! Very satisfied and would highly recommend them.

Source: icon-google Yelp
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Emily R.

Date: 2017-05-08 19:25:25

I have not made a purchase here, but I stopped by looking for a marble scrap and found everyone to be very friendly and helpful (they did not even charge me for it when I offered). I'll return in the future if I decide to replace my countertops.

Source: icon-google Yelp
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Virginia E.

Date: 2016-12-20 05:13:53

I had a great experience with stone crafters, from my many visits to a flawless installation. They are knowledgeable and patient. Thank you!

Source: icon-google Yelp
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Corey P.

Date: 2016-10-12 16:31:26

I am beyond pleased with my project with Stone Crafters and definitely recommend to anyone looking for a company to trust with their granite work. Excellent customer service, excellent work!

Source: icon-google Yelp
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Eli C.

Date: 2016-10-12 16:29:16

I don't share the experience of the past reviews at all! Completely amazing team over at Stonecrafters, I had a small kitchen island that needed a major upgrade and didn't take nearly as long as I expected. I'm a nervous individual especially when it comes with projects such as this, and I had a lot of questions and they had a lot of answers. Needless to say, they kept this Nervous Nelly completely calm! Love this team and yes...I will use them again soon :)! P.S- I love my new and improved kitchen island!!!!

Source: icon-google Yelp
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Damian M.

Date: 2016-09-06 16:44:08

After talking with several businesses both large and small, I selected Stonecrafters for countertops in our kitchen and bathrooms. They did a great job! The showroom has a wide range of materials and samples and the staff are well informed and helpful. After templating I had some questions on the sizes and the team came back out to make sure everything was going to be as I expected. The installation was done smoothly and expertly and the whole process was completed in a couple of weeks. I'd describe Stonecrafters as boutique service at or below big-box prices.

Source: icon-google Yelp
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scott m.

Date: 2016-06-21 19:16:15

I wanted to share an experience we just had with Stonecrafters USA. We replaced two small vanity tops in bathrooms recently. In one of the two bathrooms, we installed marble. When the installers drilled the hole for the faucet, two hairline cracks occurred. One in front of the hole and one in back. That same evening I sent photos to my salesperson and the next day she agreed to have me pick out a new slab. As an option, Stonecrafters agreed to issue us a very small refund if we kept the marble top and they would fix the cracks. However, the tune quickly changed when the office manager, Gabi, found out my wife signed the release form agreeing their work was satisfactory (she signed the release without closely inspecting the tops). The company now claims we damaged the sink, claiming our plumber cracked the marble when installing the faucet (we have yet to install a faucet. In fact, there was no plumber ever called). Yesterday, Gabi explained to me that because we signed the release form she was under no obligation to do anything for us. However, as a good faith gesture, she would send someone out this morning to "fix" the cracks. After the appointment time came and went I called only to find out that they could not come out today after all. I was told they "may be able to get to it later this week" as they were "backed up with work from very good customers." I was promised a return call right away but five hours later no call. At this point, I do not expect a call and have written this off as a terrible experience. Needless to say, this is a company we will never do business with again and one I would strongly advise anyone from using in the future! Update: after several days, Stonecrafters came back out to repair the crack. Cosmetically it is better, Remains to be seen if structurally any different.

Source: icon-google Yelp
avatar

Lateena S.

Date: 2015-05-21 13:32:56

Wouldn't know. Never received a call back. Guess I'll go with a different company who will value my business.

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1385 English St NW building C, Atlanta, GA 30318