Stonecraft International

We rate the staff friendliness of Stonecraft International as Good. According to our mystery shopper research, the staff at Stonecraft International demonstrated politeness in their communication. While the interaction lacked noticeable warmth, it met a good standard of professionalism. This evaluation places them in the Good category. Important: Our rating is based on the personal experience of our mystery shopper with Stonecraft International’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Stonecraft International directly to better understand their approach to customer service.

We rate the staff expertise of Stonecraft International as Very Good. The staff member from Stonecraft International who spoke with our professional mystery shopper demonstrated deep knowledge of the product or service, providing complete and accurate answers to all questions. This interaction reflected a high level of professionalism, placing them in the Very Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Stonecraft International may vary. We recommend contacting the company directly for more comprehensive information.

Stonecraft International is an established company, operating since 2012. According to our research, Stonecraft International has been in business since 2012, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Stonecraft International directly to confirm the accuracy of the details.

We note that Stonecraft International has a dedicated office. Our research revealed that Stonecraft International operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Stonecraft International directly to confirm the latest details.

We note that Stonecraft International has its own production facility. Our research revealed that Stonecraft International operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Stonecraft International directly to confirm the accuracy of this data.

Stonecraft International offers discounts for veterans. Our research revealed that Stonecraft International provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Stonecraft International directly to confirm the accuracy of this data.

We rate the production time of Stonecraft International as Very Slow. Our research revealed that Stonecraft International quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Stonecraft International before starting a project. Important: Our evaluation is based on information provided by Stonecraft International during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Stonecraft International.

We rate the deposit level of Stonecraft International as Standard. Stonecraft International requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Stonecraft International may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Stonecraft International.

We did not receive quote preparation data from Stonecraft International. Unfortunately, Stonecraft International did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response. Important: The lack of data on quote preparation time affects the company’s ranking position. However, Stonecraft International remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Stonecraft International directly to clarify timelines and conditions.

We did not receive pricing information from Stonecraft International. Unfortunately, Stonecraft International did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors. Important: This does not impact the excellent reputation of Stonecraft International, which is recognized in our rankings for other parameters. We recommend reaching out to Stonecraft International directly to obtain pricing details and further information.