Stone Masters
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Examples of works performed by Stone Masters
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About Stone Masters — Ranked №4 Countertop Fabricator and Installer in Las Cruces, NM
total score
Exact value: 17.947879 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stone Masters ranked number 4 in Las Cruces, NM in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stone Masters among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stone Masters: Total Score & Key Ratings
The Total Score of 17.95 out of 100 achieved by Stone Masters in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone Masters has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.
You can read detailed information and evaluations from our independent research of Stone Masters’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone Masters directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stone Masters
Planning to decorate your house or office with natural stone surfaces? Stone Masters is a splendid choice that will answer your acute needs. The firm manufactures, designs, and installs granite and quartz countertops, mantelpieces, sinks, backsplashes, and more. This is one of those rare companies able to maintain competitive costs and to meet the most demanding requirements and schedules. The team is extremely friendly and efficient. Providing a wide range of craftsmanship services, the business is especially notable for its elaborate showroom and practical approach to inventory.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 35
YELP
reviews: 7
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Stone Masters
Delivery
Onsite services
Wheelchair accessible parking lot
Repair services
Checks
Credit cards
Debit cards
Wheelchair accessible
Accepts Credit Cards
Bike Parking
In store shopping
Kitchen & Bath
Countertop Installation
Cabinetry
Kitchen remodeler
Reviews about Stone Masters
All (16)
Google (9)
Yelp (7)
Vicki
Date: 2016-06-05 21:24:50
My husband and I wanted to completely renovate our kitchen, as we had a very small kitchen. It was a major project, but Stone Masters was willing to take our project on. We ended up with an amazing and transformed kitchen! Stone Masters pushed out a wall, which enlarged our kitchen. They also installed new cabinets, granite countertops, backsplash and flooring and enlarged our pantry. We were extremely pleased with the work they did. Peter, Marlene, Clay, and Cooper were so easy to work with!
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Hillary Avitia
Date: 2018-02-07 18:33:05
I just finished having Stone Masters replace all my kitchen and master bathroom counter tops with quartz and granite. They did an excellent job! I received polite and helpful personal service from Clay Mason, who helped me select my stone and maintained constant contact with me throughout the process. Clay was patient with my little "special requests" and also ordered a beautiful sink and faucet to coordinate with my new kitchen counters. It made the process so easy! The installers were very respectful, did a wonderful job with installation, and left everything cleaner than when they arrived! I highly recommend Stone Masters. Barbara Lynne Avitia
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NM dog lover
Date: 2019-07-11 16:44:05
Stonemasters just completed installing granite countertops and subway tile in my kitchen, and this was a very professional job from beginning to end. We picked out the granite from their large selection of slabs on-site, and it was installed within a few weeks later. Marlene was invaluable in helping to pick the subway tile to go along with the rest of my kitchen. I'm very happy with the way everything was installed on-time, and the care that everyone from countertop installers and tilers to plumbers and electricians work together to create a kitchen that our family can be proud of for a long time.
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Michael Jankuj
Date: 2019-06-29 22:49:17
I came across Stonemasters after going through a disappointing experience with another granite installer/business. I have had the pleasure of working with Stonemasters twice, having granite installed in my large kitchen and large bathroom. One of the best features of the business is being able to go to the yard and see the actual granite slabs on premise. It's much more reassuring to see the entire slab you're about to spend hard earned money on rather than basing decisions off a 6" x 6" sample size like you see at some other places. Pete, Marlene, Adam, and Eve were incredibly helpful throughout the design process and were very accommodating. The crew at the yard was extremely helpful as well, letting me choose specific patterns on the slab for my templates, etc. I really appreciated Reuben's help with the template layout and construction. The kitchen was an extensive project with a new design. Reuben was very patient and helpful, working with me to adjust the template layout for the bar top multiple times on site as we discussed how I envisioned it. The final result was awesome thanks to his patience, skills, and willingness to make it work how I had hoped. Furthermore, if you notice any issues or have any concerns after installation, they remedy it immediately to your satisfaction. It speaks volumes to me that they wanted me to be happy with the layout and finished product and were willing to do whatever it takes to make it happen. Pete, Marlene, Adam, Eve, and everyone involved were incredibly professional, helpful, and make you feel like a family member or a friend rather than a customer. Pete takes the time to listen to you about what you would like and how you would like it done. If you have the time to listen to how long he has been doing this type of work and how he treats his employees and customers, you'll see the reason why he's been in business for so long. Thank you to everyone at Stonemasters in Las Cruces. Another job well done!
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Marie Ooley
Date: 2021-06-15 20:47:59
Stone Masters is a very professional company. Eve helped us pick out the quartz for our kitchen. She is very efficient and synchronizes a great team of very qualified workers. Thank you so much Eve for running this project really fast and smooth . We also had a wooden counter and a desk done by Andrew. we are so impressed with his work! He matched the color perfectly. He is quite a meticulous artist! This is a great company worth inquiring about.
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Steven Jones
Date: 2024-04-09 17:21:30
Frank is doing a quote for us. He asked All the right questions. They have a large selection of granite
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Jeffrey Roehr
Date: 2023-11-10 13:20:34
Blew me away! Great! Called for a quote on replacing a kitchen counter, a pass-thru, and 2 small counters beside the stove. Ended up being 8 pieces with backsplashes. Went to their shop, picked out my granite, great selection, super staff. Job was finished in 6 days, a day early, and looks FANTASTIC.
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Glenn C
Date: 2018-06-08 15:20:36
Peter and his crew from Stone Masters did a terrific job on our kitchen. They tore out a wall, moved electrical and plumbing and installed a perfectly cut piece of granite. They were on time and completed the job in a very timely fashion. We just love it. - Sally & Glenn
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Ann Monagan
Date: 2019-12-31 16:41:32
It was the holiday and my kitchen sink separated from the granite. I called Stonemasters, and they were so understanding of my situation. They had their guys at the house the next morning! The men were thorough and professional and treated me with respect. The charge for this call was more than reasonable. I will not hesitate to call them them in the future to help me with a redo of my kitchen or any issues I come up against. I can’t say enough good about the quality of the work and the individuals associated with this business!
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Tom H.
Date: 2022-12-28 21:08:57
We went to Stone Masters looking for a new countertop for our bathroom. After talking with Eve, we decided on a white quartz for the top and backsplash. As we had purchased bowls to go on the countertop, we asked about having the holes cut by the installers for the drains and faucets which she indicated could be done. We opted to have their staff remove and dispose of the old countertop which had built in sinks. They removed the old top with only one very small spot to touch up as the new backsplash was going to be 2" taller than the existing one. They then created a template for the top and took it back so the new top could be cut to fit. When the top was ready, they called and arranged a date and time to do the install and cut the holes for the drains and faucets. The top fit snugly into place. We showed them where we wanted the bowls and faucets. They marked the spots and cut the holes. During the cutting they had a shop vac that caught almost all of the dust from the cuts. The back splash was cut outside and brought inside to be glued in place. The end product looks great. We arranged the connection of the bowls/faucets separately. A professional job from start to finish by Stone Masters.
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James D.
Date: 2021-12-29 05:04:30
I was highly impressed with how above and beyond the owners went to make sure I was happy. Even texting me to let me know the status of my order. Very professional and the quality workmanship was top notch. I highly recommend Stone Masters.
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Raymond B.
Date: 2018-11-14 21:06:59
With the help of StoneMasters we recently completed a major renovation of our kitchen and dining room to create an open kitchen and great room. StoneMasters provided exceptional quality products in cabinetry, granite and excellent installation. We thoroughly enjoyed being able to walk through the granite yard and appreciated the flexibility to carry our paint and cabinet samples along with us to pick just the right granite for our kitchen counters and bar. The Lapidis Gold granite is absolutely beautiful. The StoneMasters Team is the highest caliber. Each crew involved in measuring, product delivery, installation, templating for the granite, and final finishing were friendly, courteous and professional and provided a positive experience. We think the finished room is really spectacular. Thank you for helping us with this major renovation and creating a space we will enjoy for years to come. We highly recommend StoneMasters for all your cabinetry and granite needs.
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Marlene P.
Date: 2018-06-15 23:11:50
I am so excited with my granite kitchen tops. The name of the granite is Sienna Bordeaux. It has beautiful movement with multi shades of cream, brown, red and grey on a cream background. Clay Mason was very patient with the multiple times I looked at samples. He was available with help for all our decisions which included tops, care of our new granite and ordering a beautiful sink. We appreciated his time and efforts to make sure we were contacted with time lines and what to expect with the installation. The crews for measuring and installation were very professional, arrived at the appointed time, made telephone calls to keep us up to date on the progress. I had the stone cutters finish the sink cut-out so that we have it sitting in the middle of our dining room table...a very nice addition that we can set hot pans on in the middle of our dining table. I give this company a number 10 of 5 and two thumbs up. I am sooooo happy with my kitchen. Makes me smile every day! Thank you Clay Mason and Stone Masters.
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Nicole S.
Date: 2017-08-28 21:37:09
We just had our countertops installed last week. At the beginning we didn't know what kind of counters we wanted but Clay Mason was a big help in helping us make our selection. He coordinated the whole process and was very accommodating of our changing timeline. The installers for very friendly and professional and completed the job in just a few hours. It was a good choice!!
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Jason P.
Date: 2017-08-18 18:25:28
I recently renovated my small kitchen and hired StoneMasters to take care of the countertops. I wasn't really sure what countertops I wanted, but the guys helped me a great deal choosing the right material and didn't push or pressure me into anything. I was able to take my time. They communicated with me every step of the way and the installation crew did a fantastic job getting everything to fit correctly. I will definitely go back to these guys when I do the bathrooms. Thanks, guys!
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KT M.
Date: 2017-04-06 23:30:07
Stone Masters is AMAZING! We just finished having Granite Countertops installed in our Kitchen. Clay was very professional and effective from the very beginning all the way to the very end. The work that we received was great! We shopped around Las Cruces before we ended up here. And nobody in LC compares to the quality and professionalism that we received from Stone Masters. Keep up the great work. We love our countertops!
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FAQ About Stone Masters — Based on Independent Research
What materials can I order a countertop from Stone Masters?
What types of spaces does Stone Masters fabricate countertops for?
What shapes of kitchen countertops does Stone Masters fabricate?
What countertop design styles does Stone Masters most often implement in Las Cruces, NM?
What is the service area of Stone Masters?
What types of clients does Stone Masters work with?
Does Stone Masters have its own countertop fabrication facility?
Does Stone Masters offer any discounts on countertop fabrication in Las Cruces, NM?
What is the price category of Stone Masters in Las Cruces, NM?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone Masters?
What is the fabrication and installation timeline for a countertop at Stone Masters?
How long does it take Stone Masters to prepare a quote for countertop fabrication and installation?
Does Stone Masters offer cutouts for sinks, cooktops, or other elements?
What guarantees does Stone Masters provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone Masters. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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300 N Archuleta Rd, Las Cruces, NM 88005