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About Stone International — Ranked №4 Countertop Fabricator and Installer in Pueblo, CO
40
total score
The main rating value calculated from more than 30 indicators.
Exact value: 40.003985 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Stone International, founded in 2008, ranked number 4 in Pueblo, CO in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Stone International among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Stone International: Total Score & Key Ratings
The Total Score of 40 out of 100 achieved by Stone International in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone International has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 1.65 out of 5.
You can read detailed information and evaluations from our independent research of Stone International’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone International directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Stone International
Is your dwelling outdated? Do you want to breathe a second life into interior design? Stone International offers to upgrade rooms with stone countertop installation. The company is a one-stop manufacturer of stone furniture that has a full-chain facility for quartz and granite processing. Modern equipment allows for fabricating premium-quality lasting countertops. Besides functionality, such furniture pieces with original patterns serve as works of art that decorate premises. If you want to order quartz countertop installation near you, the manufacturer provides this service.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 132
Google
4.9
reviews: 118
YELP
4.8
reviews: 9
Facebook
4.3
reviews: 5
CoCo
n/a
reviews: n/a
Mystery Shopper Report
1.6
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 1.646296 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Stone International as Excellent.
Our mystery shopper research revealed that the staff at Stone International provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Stone International’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Stone International directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Stone International as Excellent.
The staff member from Stone International who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Stone International may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.3
Established
Company Age
Stone International is an established company, operating since 2008.
According to our research, Stone International has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Stone International directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Stone International has a dedicated office.
Our research revealed that Stone International operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Stone International directly to confirm the latest details.
Own Production
0
No Data
Own Production
We were unable to confirm whether Stone International has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Stone International operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, Stone International remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Stone International directly for more information.
Veterans Discount
1
None
Veterans Discount
Stone International does not offer discounts for veterans.
Based on our mystery shopper research, we found that Stone International does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Stone International directly for confirmation.
Production time
0
No Data
Production time
We did not receive production time information from Stone International.
Unfortunately, Stone International did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, Stone International remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Stone International directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from Stone International.
Unfortunately, Stone International did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Stone International.
Unfortunately, Stone International did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Stone International remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Stone International directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Stone International.
Unfortunately, Stone International did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Stone International, which is recognized in our rankings for other parameters. We recommend reaching out to Stone International directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Stone International
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Open to All
Building Supplies
Granite supplier
Cabinet store
Countertop store
Reviews about Stone International
All (25)
Google (13)
Facebook (3)
Yelp (9)
Source:Google
Maria Paterno
Date: 2024-12-11 17:21:41
We finally have a kitchen we love! Stone International was great throughout the whole process, and they deliver quality materials at a great price. We're so happy with the outcome. Thanks to our rep Chris and everyone else that helped us with our project!
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Source:Google
Scott Leister
Date: 2024-11-21 21:47:47
Excellent quality and extremely professional from the moment I walked in the storeroom. Responsive to questions and changes during construction, attention to details, and a competent team of managers, electricians, plumbers and installers. Jose was always available on the phone and stopped by site throughout the process. Thank you Stan (the master builder), Tim and Jason
(the cabinet installers and finish work) and of course Jose for making sure the whole process was pain-free.
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Source:Google
Kirsty
Date: 2024-05-17 17:22:59
Josè was great. They really did a great job with the installation, were very welcoming in the office and the prices were good.
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Source:Google
Rodney Reed
Date: 2024-04-30 01:22:55
WONDERFUL EXPERIENCE!!! Chris was awesome! His communication, expertise, and follow-up was exceptional! Thank you as well to Stone International team for your support.
Read more
Source:Google
Liz Hall
Date: 2024-03-04 00:09:12
Working with Stone International was an amazing experience for my kitchen and bathroom remodel. If you are looking for a company that has exceptional professionalism, attention to detail, and stands by their work I can’t recommend this company enough. Working with Bradley was fantastic as he ensured all changes made throughout the project were captured and delivered in a timely manner and would even make some suggestions on how things could look better in the design. He was also great at working around my schedule and within my timeline to make this project happen. Thank you Stone International for making my kitchen and bathrooms look phenomenal!
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Source:Google
Ilena Nagel
Date: 2024-07-29 16:18:48
We could not have asked for the process of choosing and installing cabinets to go any smoother than it did. You and your team are very timely and very easy to work with. With have other projects in the future where we will be using Stone International.
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Source:Google
Eduardo Rivera
Date: 2024-02-12 15:50:17
Great work by Stone International. José was really helpful, explained everything, and showed us our options to do a waterfall island.
Being a DIYer myself, we bought our cabinets, and they were more than happy to help me get the countertop. Love that they help people to convert their visions into a reality.
The installers were professional and respectful. They cleaned everything after the installation.
Thanks for the help.
See the pictures for the before and after. 😍
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Source:Google
Pat Nielsen
Date: 2024-12-29 02:52:13
What a great experience! The office staff were always friendly and helpful. The installers were very careful with my home and did an outstanding job making everything fit properly. I will be/have already recommended this business to anyone looking to have an updated kitchen counter and sink.
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Source:Google
Chris Moore
Date: 2024-06-21 23:31:53
Chris helped us out with some amazing quartz. Install was sharp and quick. Would highly recommend
Read more
Source:Google
Lori G
Date: 2024-05-18 18:35:49
I was referred to Stone by friends and my handyman and am immensely pleased. The work and plumbing was done in less than a day and the result is amazing. The price was most affordable too. I am now encouraging my fiance to get his kitchen done because he is so impressed. Thank you very much.
Read more
Source:Google
Starling Reynolds
Date: 2024-04-06 19:30:30
My wife and I have had two projects completed by Stone international, Colorado Springs. The first one was about 4-5 years ago which I failed to write a review about (solely due to my lack of follow through). We just now completed our second project. Right off the bat I'd like to recognize probably the best front desk person alive - Brittany!! She has the most incredible personality. I would purposely call the main store number instead of our coordinators number just so I could talk with her! She is a 20 on a scale of 1-10.
We were so pleased with our first kitchen remodel project that 4 years later for a new home build, we went back to Jose, even though we had moved 80 miles away. We were so glad we were still within geographical limits to have our work done by them.
I don't know where to begin. Our first kitchen remodel project was in our "till we die" home. Jose was so extremely helpful in directing us through the process. We received so many compliments from anyone that saw our kitchen. Besides family and friends, we even invited in the mailman, delivery person, and door to door salespeople to see our beautiful kitchen!
Well, when we ventured into a new house build, there was no other option than to go with Jose at Stone international again. Our choice was to go again with the exact same cabinetry in our new house as in the old. We opted to go with different counter tops. Upon having trouble acquiring what counter tops we wanted through usual sources, Kevin at Stone international in Denver located our exact materials at another vendor unknown to us at a cheaper price and a much larger lot.
Jose was incredible in helping us tweak the design of our previous kitchen to work in our new home. Because it was a new build, Jose was so patient in waiting on our continual construction schedule delays. He was always available for discussion and input.
On both of our projects, Tim was the cabinet installer. Tim was so personable, professional, knowledgeable, efficient,etc.etc.etc.
I've stated the professionalism of everyone involved, but greater yet was the personal, patient friendly attitudes of everyone. Never once did we feel ignored or pressured. I can't say enough about this business from top to bottom! I know i said our first project was in our "till we die" home. I hope we are now in our "till we die" home. But, if circumstances warrant our leaving this home (while still alive!), we will not hesitate going back to Stone international.
Thank you Jose from the bottom of our hearts.
Star and Cindy Reynolds
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Source:Google
Chris Walker
Date: 2024-05-21 20:38:06
This was my second time working with Stone International. This experience was just as good as the first one. They did my kitchen a few years back. This time I needed a countertop for a custom bathroom vanity and shower. They were quick to measure and quick to install. Everything fit perfectly with very tight tolerances. They're great and I would recommend them highly.
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Source:Google
Philip Kirkpatrick
Date: 2024-10-31 21:41:17
It's not only the large projects that they excel at !!! I bought a new drop in stove and needed an inch and a half removed and polished on the back side of it. VERY reasonable price, well below others I had called. They got me scheduled, showed up, did exactly what I needed and were in and out in no time. HIGHLY recommend !!!!!
And you would never know they worked in my kitchen. Outstanding service !!
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Source:Facebook
Hilda Marie Rendon
recommends
From the moment we walked in the company we were met by Chris who was very helpful and friendly. We ordered granite for our bar area. The three installers were very cautious bringing the slab in and also protecting our carpet and walls. The installers were very hard workers and friendly. It was installed in one day! The next day the plumber installed our new faucets to the bar sink. Marcos informed my husband how he intended to install the plumbing and asked if he had any concerns. We are Very Impressed with Stone International and their hardworking employees. The granite is beautiful!
Well done S T.
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Source:Facebook
Lallis A Cotton Jackson
recommends
You all installed granite countertops in our condo 10 years ago and they were gorgeous. Today you installed granite countertops in our forever home. They too are gorgeous. Your professionalism and craftsmanship are appreciated. We would recommend you all again and again. The Jacksons, Happy repeat customers.
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Source:Facebook
Jeff Long
doesnt_recommend
Stone International-Came out TWICE with crooked holes cut for oval sinks and after us not accepting the inferior work, they want to bill us TWICE the original estimate for what they did do in a smaller bathroom-WARNING-Be careful-I would advise going elsewhere and not deal with this company!!!
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Source:Yelp
Toni P.
Date: 2023-04-10 00:51:28
Stone International provided excellence in every step of our kitchen and bathroom renovations. We are new to Colorado Springs and bought a home that was in need of many updates which included new countertops and a sink in our kitchen, and cabinets, countertops and sinks in three bathrooms. Chris and his team provided WONDERFUL counsel in design, QUALITY products, EXCELLENCE in installation and GREAT Customer Service. The finished products are BEAUTIFUL, and the installation was PERFECT. Chris is a pleasure and went above and beyond to make sure everything was done exactly right to our satisfaction.We have more renovations to do and we will not go anywhere else for countertops and cabinets. Why would we? Chris and the team at Stone International have exceeded our hopes and expectations. We are BEYOND PLEASED with the finished jobs!
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Source:Yelp
Anna B.
Date: 2022-06-28 03:31:30
We chose Stone International in Colorado Springs for a kitchen remodel. I must say, this was the best experience that I have ever had when it comes to a remodel. Chris worked with us and stayed in communication every step of the way. It cost us thousands less for outstanding quality work and products. And, the project was finished within the predicted time frame. Kudos to all of the people involved-it was a smooth running operation. We were so pleased, that we had a half bath updated as well.
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Source:Yelp
Liz M.
Date: 2021-01-18 01:29:07
Stone International beat all the other estimates by thousands of dollars. They were timely with the estimate and kept the installation date! The turn time was two weeks. The end result is beautiful! The cutout for the sink is perfect. The back splashes are gorgeous! After dealing with many vendors to finish my house, Stone International gave exemplary service coupled with the best price! Thank you for making the kitchen stand out so beautifully!
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Source:Yelp
Pam D.
Date: 2020-10-08 16:21:22
Stone International is a very professional and great company to buy your countertops - I bought a kitchen and bathroom countertop and they are fantastic !! Shea was my rep and he was so helpful with every step !! Other people were always helpful and professional as well. I checked all the locations in town and Stone Int. was the best price and sometimes less than 1/2 the price as others. No joke !! In addition the owner gave me a price break on the bathroom border pieces just because I was on a tight budget. The 3 installation guys were awesome as well and advised me on some placement decisions are were great !!! The quartz horizon stone was so beautiful and very pleased. Couldn't say enough about how great an experience it was with Stone Int. and with Shea.
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Source:Yelp
Jose M.
Date: 2019-09-07 15:42:48
A superb team! They provided outstanding communication, customer service, and great quality product. They are very flexible and willing to accomodate the customer at all times. I had multiple changes and adjustments to my order and they made the process seamless. I would highly recommend Stone International to anyone looking for quality customer service, product, and pricing. Great Job Team! keep it up...
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Source:Yelp
Rod S.
Date: 2018-10-10 12:46:03
Stone Intl has been great so far. Chris has been in constant communication, and he has been a real pleasure to work with. Their pricing was thousands less than the competition, and I didn't feel like they were trying to nickel and dime me with a bunch of "recommended add ons" like the others.
The new granite counters go in today, so let's see how the final result is, but so far we couldn't be happier.
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Source:Yelp
Jeff O.
Date: 2016-02-12 17:43:54
Our experience with Stone International was excellent. Their granite countertop quote was better than the other two quotes we received and included more - such as free removal/disposal of old laminate countertops. The entire process was smooth and we are quite satisfied with our new granite countertops. I believe that Onna, Kevin and the installation team are all very experienced and proficient. I highly recommend this company and we will request their services again soon for another house. J. Olson
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Source:Yelp
Rita D.
Date: 2014-01-27 20:16:54
Can't say enough about the great service given by Onna & Kevin. We wanted new counter tops but had no previous information about the differences in stone. Stopped in one day as we were comparing prices. Even though they were busy Onna informed us about types of granite, prices and pros and cons vs other stone products. Suggested a number of places in town and Denver to see a hugh selection. Once we figured out what stone the installation started with Kevin coming out to do a detailed template. I was so impressed with the two installers. When they left our counter was perfect. Regardless what stone you buy counters are always expensive and we really got our money's worth from Stone International.
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Source:Yelp
Shannon M.
Date: 2019-07-25 23:29:56
Happy until my sink was cut 1/4 inch off. Visually not pleasing. Offer was to cut the side/backsplash in half to make it look like there was more room. No other solutions or compensations were offered. So...what do u do with thousand dollar problems...u suck it up.
Also installers left a rusty razor blade on the kitchen floor by the dishwasher-which I approached barefooted several times before I actually saw it. We also have a dog who could have swallowed it. Additionally the installers left dust and chips of granite in the driveway which we had to clean up. The owner said he told his workers about it.
Read more
Source:
FAQ About Stone International — Based on Independent Research
What materials can I order a countertop from Stone International?
During our independent research, we found that Stone International offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Stone International’s clients in Pueblo, CO for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Stone International fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Stone International is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Stone International fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Stone International, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Stone International most often implement in Pueblo, CO?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Stone International successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Stone International?
The company’s office is located at 6908 N Academy Blvd, Colorado Springs, CO 80918, but its work is not limited to just the city of Pueblo, CO. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Stone International work with?
Like many participants in our rating, Stone International works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Stone International often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Stone International have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Stone International has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Stone International offer any discounts on countertop fabrication in Pueblo, CO?
According to our research, Stone International does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Stone International may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Stone International in Pueblo, CO?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Stone International. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone International?
Yes, according to our research, Stone International offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Stone International?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from Stone International in Pueblo, CO. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take Stone International to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from Stone International in Pueblo, CO. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does Stone International offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Stone International performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Stone International provide for its work?
According to our information and industry practice, Stone International, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Stone International in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone International. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Stone International is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
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