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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 6
Providence, RI City Rating: We have identified this city as the primary city for this contractor.

Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath

since 2007

Examples of works performed by Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath

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About Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath — Ranked №6 Countertop Fabricator and Installer in Providence, RI

68.66

total score

The main rating value calculated from more than 30 indicators.
Exact value: 68.655537 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath, founded in 2007, ranked number 6 in Providence, RI in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath: Total Score & Key Ratings

The Total Score of 68.66 out of 100 achieved by Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.59 out of 5.

You can read detailed information and evaluations from our independent research of Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath

Stone Depot of Rhode Island is a custom-made stone manufacturer that has been operating in the housing market for more than ten years. They specialize in the installation of countertops from various types of surfaces such as granite, marble, quartzite, soapstone, quartz, recycled glass and more. In addition to countertops for the kitchen and the company is engaged in fabricating vanity countertops, fireplace surrounds, showers surrounds and bar tops. The company is proud to perform a wide range of work for numerous institutions, including restaurants and bars, real estate agencies, car dealerships, exhibition halls, corporate offices, banks, college buildings, libraries and much more.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.6

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.586059 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.4

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

0.4

No Data

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath

Small business

Delivery

In-store shopping

Onsite services

Wheelchair accessible parking lot

Repair services

Service guarantee

Gender-neutral restroom

LGBTQ+ friendly

Checks

Credit cards

Debit cards

Free parking lot

Accepts Credit Cards

Asian-owned

Offers Military Discount

Open to All

Quick visit

In store shopping

Countertop store

Cabinet store

Countertop Installation

Kitchen & Bath

Reviews about Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath

All (21)

Google (15)

Facebook (5)

Yelp (1)

Source: icon-google Google
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Elizabeth B.

Date: 2024-12-29 21:06:19

Excellent experience from the store to installation!! Professional, knowledgeable and courteous throughout the entire process. We love the final product and highly recommend The Stone Depot of RI.

Source: icon-google Google
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Vanny Chheng

Date: 2024-04-24 12:36:49

Unfortunately, the store sample looked much better than what I actually received (White Picasso granite). Mine came with yellow-ish lines and cracks (or fissures) all throughout. I’ll be honest, if I weren’t 8 months pregnant at the time and rushing to get my kitchen completed, I would’ve shopped around and not have taken the first referral from the cabinet store. I wasn’t happy walking into my new kitchen but I learned to live with it. Not even a year of usage and it has already chipped. I reached out they told me I should’ve been resealing every 6 months. Shouldn’t those instructions be given upon or before installation? I’m giving an average rating because the saleswoman was a pleasure to talk to.

Source: icon-google Google
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Cheryl Hinkson

Date: 2024-05-20 16:48:00

Working with Krystalle was a joy. The crew that came to install were amazing. Professional and stopping to ask questions to ensure the project was to my liking. I recommend Stone Depot!

Source: icon-google Google
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Rob Clarke

Date: 2024-03-19 13:44:48

Their design was great, they have awesome staff, and they took less than 10 days from the day we picked out our stone, to the day they installed it. Great prices too, we payed $30.00 less per square foot for the same stone than we would if we went to the box store that had it. We worked with Krystallee and it was a pleasure. I'd recommend them to anyone.

Source: icon-google Google
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Justine Cahoon

Date: 2024-06-11 00:06:33

We worked with Kayla at Stone Depot and she was amazing from day one. She provided us quotes and pictures of slabs on site, before we were able to come in for an appointment. We love our new quartzite counters and we are very happy with the experience.

Source: icon-google Google
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Mary Venditto

Date: 2024-04-08 16:37:00

The whole experience with Stone Depot from start to finish was smooth and professional. Cassidy was a pleasure to work with, friendly, knowledgeable and professional. She took the time to work with me, knowing I was undecisive and overwhelmed by so many choices. The installers were prompt and professional. And it actually only took a few days between ordering and installation. I would definitely recommend Stone Depot. LOVE my quartz countertops!! Thank you!

Source: icon-google Google
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C S Chiang

Date: 2024-08-05 15:30:45

We recently have our two houses existing kitchen cabinets and countertops swapped out. We have the stone depot company to complete the remolding, surprisingly, the beauty of these stones, it all (stone granite, quantize we picked) turns out gorgeous, and we really love it all. The stone depot is a family-owned business; brothers are so passionate about their business and commit to the project, very nice people, great service and great price. Can’t say enough about Krystallee, brothers and staffs, true professionals, very efficient, will use them again and would highly recommend to all.

Source: icon-google Google
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Robert Gallucci

Date: 2024-05-05 17:45:33

They are absolutely the best. Have used them several times for big and small jobs over the past 15 years. Alway quick, accurate and precise..

Source: icon-google Google
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Rick

Date: 2024-12-03 04:31:58

Office was great, pleasure to deal with, but a horrible install. They had to cut some off, so they didn't get the template correct. There are big gaps along the wall, should have been caulked but was not and because they they cut the counter top on site the round corner is no longer round. I would not recommend this company.

Source: icon-google Google
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Anthony Santurri

Date: 2022-04-29 19:11:38

Krystallee was wonderful in choosing my master bath granite. I would have NEVER picked black granite but I’m very happy I listened to Krystallee cause it sure does let my sinks pop! STONE DEPOT employees are fantastic from Angel measuring to the guys (aka work horses) cutting & installing. FANTASTIC JOB! neat too!

Source: icon-google Google
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scott bulger

Date: 2024-01-12 17:29:58

We just completed our kitchen remodel and were super impressed with the team at Stone Depot of RI, Inc. The attention to detail and quality is first and foremost. From the first meeting with Cassidy, our consultant, to the completion of the work, they were great to work with. John, the owner, takes great pride in providing a quality product and stands behind that product 100%. Would defintely recommend if you are looking for stone, granite, or quartz.

Source: icon-google Google
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Elizabeth Vetromile

Date: 2024-05-13 17:29:01

Krystal is the best!! Her knowledge, sense of humor and patience made our bathroom renovation products run smoothly.

Source: icon-google Google
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Christine Dudley

Date: 2024-09-26 21:34:39

Donald special -ordered an amazing and beautiful granite countertop for me at a very competitive price. He was very accommodating when the kitchen remodel was delayed, and his staff are very professional. I highly recommend them to anyone who wants a great experience and service.

Source: icon-google Google
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Carly Commiso

Date: 2024-08-02 16:10:13

We worked with Cassidy to select, quote, and fabricate our countertops and are so happy with the outcome. She helped us through many different options and answering all our questions. The team who installed were great too. We were nervous and particular about a specific dimension for the sink and it landed perfectly. Thank you so much for all of your help through this process.

Source: icon-google Google
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Kim T

Date: 2024-10-22 20:18:14

Stone Depot was great to work from the beginning until the end. They offer quality stone choices above their competitors and provided better support and services. We chose a unique stone which we absolutely love. Overall we had a good experience with Stone Depot and Krystallee who was fabulous.

Source: icon-facebook Facebook
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Patricia Sells

recommends

Krystallee chose black granite for my master bathroom and I thought she was crazy. Well I am happy I listened to her cause my sinks pop with the black granite counter! ❤️❤️ The whole Stone Depot experience was fabulous, from Angel measuring the counter to the guys who installed it. FANTASTIC job, neat too! I can’t wait to design my main bath next with Krystallee and Stone Depot of RI. Thanks Stone Depot. ❤️

Source: icon-facebook Facebook
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Kate Bronner

recommends

We are thrilled with our most recent experience with Stone Depot. We worked closely with Kayla and couldn’t be happier with the end result 😁

Source: icon-facebook Facebook
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Alan Penney

recommends

Stone Depot of Rhode Island is great! Recommended by a couple different friends and we weren’t disappointed. From the first time walking into the showroom and meeting Kayla, we picked out the quartz we liked and set up a template date and an install date... had both appointments before we left the showroom. The template appointment went flawlessly, the gentleman that did the measuring was very polite and explained everything. The install was also flawless and clean. Three installers arrived on the time and date promised, installed the entire kitchen in a couple hours. A slight flaw was discovered in the large island, they called the office s as no arranged for a new piece to be cut and installed to be perfect. Highly recommend The Stone Depot of RI for your countertop needs.

Source: icon-facebook Facebook
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Jake Burke

recommends

I’ve used Stone Depot several times and have always had an amazing experience. Great service and great workmanship.

Source: icon-facebook Facebook
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Tish Cole D'Amore

recommends

Service and attention to detail are second to none

Source: icon-google Yelp
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Laurie Kennedy E.

Date: 2021-11-30 01:55:37

I was impressed with Donald, other salespeople, tech who measured, and the installers of our new granite! From the first Saturday my husband and I walked into the showroom the employees were friendly and helpful. They had a great selection of granite outside and the piece we selected was in stock so the turnaround of the project was quick and painless. The price we paid was very reasonable compared to other local places. The way Donald poured over every detail like it was his own kitchen was beyond impressive!! We are so pleased with our new and improved kitchen! Highly reccommending Stone Depot of RI to all of our friends and family!

FAQ About Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath — Based on Independent Research

What materials can I order a countertop from Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath?

What types of spaces does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath fabricate countertops for?

What shapes of kitchen countertops does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath fabricate?

What countertop design styles does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath most often implement in Providence, RI?

What is the service area of Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath?

What types of clients does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath work with?

Does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath have its own countertop fabrication facility?

Does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath offer any discounts on countertop fabrication in Providence, RI?

What is the price category of Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath in Providence, RI?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath?

What is the fabrication and installation timeline for a countertop at Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath?

How long does it take Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath to prepare a quote for countertop fabrication and installation?

Does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath offer cutouts for sinks, cooktops, or other elements?

What guarantees does Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone Depot of RI, Inc. / Pinnacle Kitchen & Bath. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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