Examples of works performed by Stone Concepts

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About Stone Concepts - Ranked No. 6 Countertop Fabricator and Installer in Omaha, NE (2026)

61.75

total score

The main rating value calculated from more than 30 indicators.
Exact value: 61.754492 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Stone Concepts, founded in 2002, ranked number 6 in the 2026 Countertops Contractors ranking for Omaha, NE.

We included Stone Concepts among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Stone Concepts: Total Score & Key Ratings

The Total Score of 61.75 out of 100 achieved by Stone Concepts in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Stone Concepts has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.37 out of 5.

You can read detailed information and evaluations from our independent research of Stone Concepts’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Stone Concepts directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

For the November 2026 ranking update, we refreshed public review data and recalculated the scores. We retained the earlier Mystery Shopper findings; those checks were not repeated for this update. The ranking year is not the date of every observation on this page.

General information about Stone Concepts

The company’s expertise totals more than 15 years. Stone Concepts copes with a task of any complexity designing countertops that perfectly match any interior. The staff knows how to process marble, quartz, quartzite, and granite and produce gorgeous countertops from these stones. Individual approach is one of the key aspects of interaction with clients, which helps get a better understanding of what a client needs and embody all his ideas. Experienced workers will design creative solutions for kitchens, deliver, and install new countertops. The staff is ready to design a countertop that will decorate your interior and serve for many years.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.4

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.371539 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

3

Good

Company Age

1.6

Emerging

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

0

No Data

Quote Time

5

Very Fast

Affordability

3.8

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Stone Concepts

Small business

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Checks

Credit cards

In store shopping

Delivery

Countertop store

Kitchen remodeler

Reviews about Stone Concepts

All (12)

Google (10)

Yelp (2)

Source: icon-google Google
avatar

Farsiwan

Date: 2026-10-29 23:26:58

This company is horrible to work with. Having spoken with the owner Tim, I absolutely understand why this company's personnel act the way they do. They mis-schedule and cause delays, and then blame the customer for it. They underbid to get the job, and then ask for more money to do the job - after the fact. Their project managers are rude and terse, and they tell you things like "if you do business with Home Depot, you have to use us... so if you cancel with us you will have to cancel your order with Home Depot altogether an delay your project." But the absolute worse is when their installers complained about low pay and asked for more money when they arrived to our house. While speaking with Tim about this review, I told him what happened and then he questioned the integrity of my wife from whom they solicited to get more money. That being said... these guys are clowns and I would stay clear from them and any large retailer that uses them as installers. Just read the other reviews. Most of the recent are negative and align with my experience. And, most of the positive reviews seem to have been from years ago before Tim Coffey bought the business. My recommendation, ask the store beforehand if they use Stone Concepts as their installer... if the answer is yes, I would recommend going to a store that doesn't use them.

Source: icon-google Google
avatar

joann chen

Date: 2026-06-05 13:56:28

They installed countertops for my brand new home that I have not even moved into seam is already splitting apart and can’t even get a hold of someone to rectify the situation

Source: icon-google Google
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Hawks Win

Date: 2026-05-07 15:37:33

Poor communication and the workmanship is subpar. If you have to use them your first assumption should be they aren't going to do a great job. Stay after them

Source: icon-google Google
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Steve Jeffers

Date: 2024-12-01 14:49:12

Lots of selections and amazing service! I've had multiple projects done over the years and they are always professional, easy to work with, and quality workmanship.

Source: icon-google Google
avatar

Dat Guy

Date: 2024-09-28 15:45:11

Just stopped in to take a look and get some ideas. Did not get his name but he is very friendly and informative. Showed us some different directions to go in as far as colors, styles and what to stay away from in his opinion. Thanks man!

Source: icon-google Google
avatar

F Williams

Date: 2023-12-01 02:19:11

Great, friendly service. We are waiting for a quote from them for our countertops. This is the 3rd time we are using this company. Always happy with their work.

Source: icon-google Google
avatar

Alex Ryan

Date: 2023-01-25 19:57:46

We had used Stone Concepts in the past for kitchen countertops and they were phenomenal! Tim was awesome to work with, and helped us with a countertop for one of our bathrooms. Will use them again and again!

Source: icon-google Google
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Lori Palecek

Date: 2022-09-06 18:39:39

I called them to get an estimate on granite for my kitchen countertops and they were extremely unprofessional. I dealt with a man named Tim and I had to chase him down to get him to talk to me. I would call and call and he would just never call me back. It was ridiculous and he was extremely unprofessional when I finally did speak to him. He never even once apologized for not getting back with me. They don't have a receptionist to answer their phone so if something goes wrong rest assured bet on it that you'll never be able to get a hold of them. They are overpriced as well. I saved $700 to go somewhere else. I would not recommend anyone doing business with this company. Check out A1 kitchen and cabinets.

Source: icon-google Google
avatar

Megan Pauley

Date: 2022-07-14 20:10:14

I ordered quartz countertops from Home Depot, who contracted with Stone Concepts for the installation. I was told by Home Depot that someone would be out within 2-3 business days of my order to take measurements. However, it took multiple phone calls to both Home Depot and Stone Concepts to finally get someone out to measure 3 weeks later. After the measurements were taken and our template was created we were told it would take a couple weeks and they would be calling to set up the install. It has now been 5 weeks and we have heard nothing. We have made several (20+) phone calls to Stone Concepts that have all been forwarded to a voicemail. We have left messages and Home Depot has contacted them but nobody there will return our calls. I will never use or recommend stone concepts to anyone again. Update: Once we were finally able to get someone to call us back we did get more frequent updates on our countertops. We scheduled an appointment to have them installed and they came when they were supposed to and I was very happy with the install process. The countertops looks beautiful.

Source: icon-google Google
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Angel Thomas

Date: 2022-06-24 18:29:30

You did a phenomenal job on our bar countertops a few months back. However. We are going through Home Depot to replace our kitchen countertops. We picked out our quartz countertops months ago. You came out last Tuesday to measure. We were told to contact Nicole - which it seems is the Home Depot point of contact. I left two messages with her early last week. No call back. Does she work there anymore? Hard to reach anyone. Do they not have in-store reps who can answer the phone or are they all off installing? Have the countertops been ordered or do we need to pick out available countertops? I spoke briefly with someone last week about the delay in getting countertops. He sounded apologetic but we don't know where to go from here and the clock is ticking on us selling our home and moving (we are a military family). I don't know if it's Stone Concepts or Home Depot - but there's clearly an issue with getting kitchen countertops in place.

Source: icon-google Yelp
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Tin L.

Date: 2026-08-16 23:21:23

I had a hearth put on my fireplace. the two guys who did the work did an excellent job.

Source: icon-google Yelp
avatar

Howland B.

Date: 2020-04-15 21:37:18

We have worked with them for years. They do a great job and stand behind any Issues.

FAQ About Stone Concepts — Based on Independent Research

What materials can I order a countertop from Stone Concepts?

What types of spaces does Stone Concepts fabricate countertops for?

What shapes of kitchen countertops does Stone Concepts fabricate?

What countertop design styles does Stone Concepts most often implement in Omaha, NE?

What is the service area of Stone Concepts?

What types of clients does Stone Concepts work with?

Does Stone Concepts have its own countertop fabrication facility?

Does Stone Concepts offer any discounts on countertop fabrication in Omaha, NE?

What is the price category of Stone Concepts in Omaha, NE?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Stone Concepts?

What is the fabrication and installation timeline for a countertop at Stone Concepts?

How long does it take Stone Concepts to prepare a quote for countertop fabrication and installation?

Does Stone Concepts offer cutouts for sinks, cooktops, or other elements?

What guarantees does Stone Concepts provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Stone Concepts. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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