About ST Stones Melbourne — Ranked №9 Countertop Fabricator and Installer in Melbourne, FL
22.64
total score
The main rating value calculated from more than 30 indicators.
Exact value: 22.638717 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
ST Stones Melbourne, founded in 2009, ranked number 9 in Melbourne, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included ST Stones Melbourne among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
ST Stones Melbourne: Total Score & Key Ratings
The Total Score of 22.64 out of 100 achieved by ST Stones Melbourne in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — ST Stones Melbourne has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.09 out of 5.
You can read detailed information and evaluations from our independent research of ST Stones Melbourne’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact ST Stones Melbourne directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about ST Stones Melbourne
ST Stones Melbourne, recognized for expertly installing countertops in granite, marble, quartz, and quartzite, is a key importer and wholesaler in South Florida. Their portfolio boasts high-quality quartz from six brands, and an extensive array of natural stone products for fabrications countertops. This direct quarry relationship allows them to offer exclusive, top-tier products at competitive prices, making them a preferred supplier for fabricators nationwide who seek unparalleled quality and affordability in countertop materials.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.9
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 148
Google
4.9
reviews: 141
YELP
5
reviews: 1
Facebook
4.8
reviews: 6
CoCo
n/a
reviews: n/a
Mystery Shopper Report
0.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.087037 out of 5.
criteria: 10
Staff friendliness
0
No Data
Staff friendliness
We were unable to assess the staff friendliness of ST Stones Melbourne.
Unfortunately, we were unable to reach ST Stones Melbourne during our mystery shopper research. This could be due to missed calls or unanswered messages.
Important:
The lack of data affects the company’s ranking position. However, ST Stones Melbourne remains one of the top companies in the U.S., having achieved high scores in other criteria. We recommend contacting ST Stones Melbourne directly to gain a full understanding of their level of service.
Staff Expertise
0
No Data
Staff Expertise
We were unable to assess the staff expertise of ST Stones Melbourne.
Unfortunately, we were unable to reach ST Stones Melbourne during our mystery shopper research. This may have been due to unanswered calls or messages.
Important:
This rating does not reflect the overall professionalism of ST Stones Melbourne, but only indicates the absence of data. ST Stones Melbourne remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend contacting the company directly for a complete understanding of their staff expertise.
Company Age
3.1
Established
Company Age
ST Stones Melbourne is an established company, operating since 2009.
According to our research, ST Stones Melbourne has been in business since 2009, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting ST Stones Melbourne directly to confirm the accuracy of the details.
Own Office
0
No Data
Own Office
We were unable to confirm whether ST Stones Melbourne has a dedicated office.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether ST Stones Melbourne operates from a dedicated office. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ST Stones Melbourne remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ST Stones Melbourne directly for more information.
Own Production
0
No Data
Own Production
We were unable to confirm whether ST Stones Melbourne has its own production facility.
Unfortunately, as part of our mystery shopper research, we were unable to confirm whether ST Stones Melbourne operates its own production facility. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ST Stones Melbourne remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ST Stones Melbourne directly for more information.
Veterans Discount
0
No Data
Veterans Discount
We were unable to confirm whether ST Stones Melbourne offers discounts for veterans.
Unfortunately, as part of our mystery shopper research, we were unable to determine if ST Stones Melbourne provides discounts for veterans. This may be due to unanswered calls or messages.
Important:
The absence of data impacts the company’s position in our ranking. However, ST Stones Melbourne remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to ST Stones Melbourne directly for more information.
Production time
0
No Data
Production time
We did not receive production time information from ST Stones Melbourne.
Unfortunately, ST Stones Melbourne did not provide information about project completion time as part of our mystery shopper research. We were either unable to reach the company or did not receive an answer to our inquiry.
Important:
The lack of data on production time affects the company’s ranking position. However, ST Stones Melbourne remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting ST Stones Melbourne directly to clarify timelines and project conditions.
Deposit Level
0
No Data
Deposit Level
We did not receive deposit information from ST Stones Melbourne.
Unfortunately, ST Stones Melbourne did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from ST Stones Melbourne.
Unfortunately, ST Stones Melbourne did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, ST Stones Melbourne remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting ST Stones Melbourne directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from ST Stones Melbourne.
Unfortunately, ST Stones Melbourne did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of ST Stones Melbourne, which is recognized in our rankings for other parameters. We recommend reaching out to ST Stones Melbourne directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of ST Stones Melbourne
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Countertop store
Flooring store
Marble supplier
Reviews about ST Stones Melbourne
All (13)
Google (8)
Facebook (4)
Yelp (1)
Source:Google
Donna layton
Date: 2024-02-24 19:07:06
Jon was super helpful.
Not only did he help us find the quartz we wanted for our kitchen, but also the luxury vinyl flooring for our entire house.
Read more
Source:Google
Maydenne C
Date: 2022-10-19 08:38:40
I finally found my perfect quartz! I should’ve started here. I went to a few other places and didn’t find a slab that had both the gray and gold veining I wanted. They have a great selection of the beautiful yet sturdy quartz that many people want right now. In addition, they are better priced than the other places I’ve been. Tim made the process so smooth and easy. He is very knowledgeable and quickly emailed my choices to my fabricators. Thank you Tim!
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Source:Google
Karen
Date: 2024-05-29 15:27:38
Collin at ST Stone made the difference. Collin could see that I had a vision and when we selected our slab he homestly moved a dozen around so I could pick the exact ones with the detail I wanted. The attention and care was definitely above and beyond....as we left we realized he had stayed a couple of hours past the store closing time!!! We never realized he didn't rush us ever! Because of Collin my Stone fabrication done by Family Rocks was exactly what I had in my mind while looking at all those slabs! Thank you ST Stone for having Collin. Because of his commitment the next process was made a reality.
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Source:Google
Brett R.
Date: 2022-09-24 03:14:44
Tim at St Stones was terrific. Prices were very competitive and the stone we chose was beautiful. Highly recommended!
Read more
Source:Google
John Gregulak
Date: 2020-11-06 16:08:56
ST Stones has an incredible selection of quartz and other slabs. We were specifically looking for white, veined quartz so I can't really speak to their other countertops. This place was exactly what we were looking for when selecting countertops. We wanted a place where we could walk around and select the actual slab that would be in our kitchen. We didn't like the idea of looking at a 4"x4" sample to decide for our whole kitchen. As you can see from the pictures, the install turned out beautiful. The material is extremely durable and perfect for our space. We ended up needing 2 slabs but the slabs are very reasonably priced. We selected the slab on a Saturday and had it installed by a local fabricator on Wednesday.
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Source:Google
kathy gelzer
Date: 2023-12-05 19:00:02
Jon was very pleasant and professional as well as Collin. Jon kept us in the loop by getting back to us regarding the status of the granite we picked. Collin went down to West Palm Beach to bring back the granite slabs we liked. They were very accommodating letting us come in multiple times to see the granite so we could choice which slabs we liked best. They didn't hesitate to honor our request to spread all the slabs out so we could get a better look. I also spoke with Rebecca a couple of times and she was very pleasant as well. Thanks ST Stones!
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Source:Google
Maria Moletteire
Date: 2024-03-14 18:52:56
Came in today to look for a slab. Was greeted politely by Connor. He showed us around and was very helpful. He moved some slabs for us with patience. He went above and beyond to help. I highly recommend ST Stone
Read more
Source:Google
Greg Devlin
Date: 2024-02-02 22:34:42
I met with Collin at ST Stones Melbourne today regarding a granite countertop for our home and I would highly recommend his business to anyone needing quality granite, marble, quartz, quartzite and other materials. He was extremely friendly and very helpful to my wife and I, and he was willing to take as long as we needed to pick out the right countertop we were looking for. Stop in and check them out when you get a chance :)
Read more
Source:Facebook
Marshall Faluba
recommends
big company , have wonderfull stones and peoples smarts and professional
Read more
Source:Facebook
Orlando Cepeda
recommends
Great Products, exceptional costumer service, no other place to buy.
Read more
Source:Facebook
Ligia Cisterna
recommends
Great customer service and very high end materials with very competitive pricing.
Read more
Source:Facebook
Marcones Souza Jr.
recommends
No better place to send our clients exemption staff large selection of options Granite/marble/Quartz/Quarzite to select from very professional staff. And best of all no more sweating while picking ur next counter top surface fully a/c wharehouse
Thanks for all the business we have done and will continue to due.
Read more
Source:Yelp
Mary S.
Date: 2022-04-08 12:17:08
I went to ST Stones to find a particular granite and they were the only ones in town who had what I wanted. Jon showed me the exact one I wanted and some very similar other stones that I am considering. Jon was very kind and I really appreciate all he did to make the process easy.
Read more
Source:
FAQ About ST Stones Melbourne — Based on Independent Research
What materials can I order a countertop from ST Stones Melbourne?
During our independent research, we found that ST Stones Melbourne offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by ST Stones Melbourne’s clients in Melbourne, FL for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does ST Stones Melbourne fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, ST Stones Melbourne is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does ST Stones Melbourne fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by ST Stones Melbourne, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does ST Stones Melbourne most often implement in Melbourne, FL?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that ST Stones Melbourne successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of ST Stones Melbourne?
The company’s office is located at , but its work is not limited to just the city of Melbourne, FL. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does ST Stones Melbourne work with?
Like many participants in our rating, ST Stones Melbourne works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, ST Stones Melbourne often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does ST Stones Melbourne have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether ST Stones Melbourne has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does ST Stones Melbourne offer any discounts on countertop fabrication in Melbourne, FL?
Unfortunately, during our independent research, we were unable to reach representatives of ST Stones Melbourne to clarify information about possible discounts. The company did not respond to calls or messages sent by our mystery shopper. However, in our experience, most companies featured in our rating are open to discussing personalized terms.
We recommend checking the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are willing to discuss individual terms.
What is the price category of ST Stones Melbourne in Melbourne, FL?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from ST Stones Melbourne. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from ST Stones Melbourne?
Yes, according to our research, ST Stones Melbourne offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at ST Stones Melbourne?
Unfortunately, as part of our independent research, we were unable to obtain information about the turnaround time for countertop fabrication and installation from ST Stones Melbourne in Melbourne, FL. Acting as a mystery shopper, our analyst attempted to contact company representatives to clarify the timeframe for a standard 83.4 sq. ft. countertop project — however, either the calls and messages went unanswered, or the staff were unable or unwilling to provide an estimated completion time. It’s important to note that situations like this are not uncommon: contractors may be overwhelmed with work, prefer to discuss project details in person, or choose not to disclose information during the initial contact.
To get up-to-date information about the turnaround time for your project, we recommend reaching out to the company directly through our website — submit a request, call, or send a message via messenger to receive a personalized estimate and confirm the actual timeframe.
How long does it take ST Stones Melbourne to prepare a quote for countertop fabrication and installation?
Unfortunately, in the course of our mystery shopper research, we were unable to obtain information about the quote preparation time from ST Stones Melbourne in Melbourne, FL. Our analyst may not have been able to reach a company representative, or the quote was never provided after initial contact. As a result, we are unable to objectively evaluate the company’s quote turnaround speed. This situation is rare and usually related to temporary workload or internal processing specifics. It does not necessarily indicate a low level of service — it simply means that we didn’t receive a response within the research timeframe.
To get up-to-date information, we recommend contacting the company directly through our website — submit a request, call, or message them to receive a personalized quote and clarify current pricing.
Does ST Stones Melbourne offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, ST Stones Melbourne performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does ST Stones Melbourne provide for its work?
According to our information and industry practice, ST Stones Melbourne, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact ST Stones Melbourne in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on ST Stones Melbourne. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
ST Stones Melbourne is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let ST Stones Melbourne know that you found them through the National Ranking Countertops Contractors!