Now on our site — Yelp reviews directly in contractor profiles!
We’ve added real Yelp user reviews for over 1,400 companies. Finding the right contractor just got even easier.
About Southwest Stone — Ranked №3 Countertop Fabricator and Installer in Temecula, CA
67.69
total score
The main rating value calculated from more than 30 indicators.
Exact value: 67.688025 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Southwest Stone, founded in 2008, ranked number 3 in Temecula, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Southwest Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Southwest Stone: Total Score & Key Ratings
The Total Score of 67.69 out of 100 achieved by Southwest Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Southwest Stone has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.19 out of 5.
You can read detailed information and evaluations from our independent research of Southwest Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Southwest Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Southwest Stone
In addition to kitchens, bathrooms, laundry rooms, and outdoor grilling areas remodeling, they are also professionals in the creation and installation of granite and quartz countertops. Their enormous volume and stellar reputation allow them to sell the countertops at substantial discounts. They have access to a wide variety of slab yards located across Orange County and San Diego. The professional manufacturer can cut your countertops to the exact specifications. The day before installation, they will arrive at your home and pull off your current countertops, so you will experience a reduced amount of downtime in your kitchen.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.6
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 10
Google
5
reviews: 2
YELP
4.5
reviews: 8
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.2
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.185754 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Southwest Stone as Very Good.
During our research, the staff at Southwest Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Southwest Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Southwest Stone directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Southwest Stone as Excellent.
The staff member from Southwest Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Southwest Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
3.3
Established
Company Age
Southwest Stone is an established company, operating since 2008.
According to our research, Southwest Stone has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Southwest Stone directly to confirm the accuracy of the details.
Own Office
5
Has Office
Own Office
We note that Southwest Stone has a dedicated office.
Our research revealed that Southwest Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Southwest Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Southwest Stone has its own production facility.
Our research revealed that Southwest Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Southwest Stone directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Southwest Stone does not offer discounts for veterans.
Based on our mystery shopper research, we found that Southwest Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Southwest Stone directly for confirmation.
Production time
4.7
Very Fast
Production time
We rate the production time of Southwest Stone as Very Fast.
Our mystery shopper research revealed that Southwest Stone quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Southwest Stone is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Southwest Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Southwest Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Southwest Stone as Standard.
Southwest Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Southwest Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Southwest Stone.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Southwest Stone as Average.
According to our mystery shopper evaluation, Southwest Stone provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Southwest Stone.
Affordability
4.5
Low
Affordability
We rate the price level of Southwest Stone as Low.
Our mystery shopper research revealed that Southwest Stone offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $93.53 per square foot, while for Carrara Morro quartz, the price was $71.94. These prices fall into the Low category, making Southwest Stone an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $7800 for Calacatta Idilio quartz and $6000 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Southwest Stone.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Southwest Stone
Wheelchair accessible entrance
Wheelchair accessible parking lot
Countertop Installation
Granite supplier
Reviews about Southwest Stone
All (10)
Google (2)
Yelp (8)
Source:Google
Anna Puotinen
Date: 2020-07-04 19:44:31
This guy is a 10. He came out ant was on time. And reasonably priced. We really liked Ken owner
Read more
Source:Google
Kenneth Lukes
Date: 2020-10-22 20:53:42
Ken is an excellent craftsman and did a great job at a very reasonable price. We did run into a slight issue during our job and Ken took care of it like a professional. If you need to upgrade your bathroom or kitchen give these guys a call. I highly recommend their services.
Read more
Source:Yelp
Emily A.
Date: 2023-08-20 21:37:43
Ken and his crew were amazing! They came to measure, cut the granite in his shop and then installed. Even returned a few days later to check quality and make any corrections needed. They do exceptional work!
Read more
Source:Yelp
Brett T.
Date: 2023-08-02 21:27:57
Excellent workmanship. Ken & K.C. are true perfectionist at their trade. Couldn't be happier. Just tell them what you want and get out of the way. You folks are appreciated.
Read more
Source:Yelp
Jake M.
Date: 2020-11-01 22:43:49
Ken did a great job on my new granite countertops, very professional. Ken has fair pricing and the experience you need for granite countertops .
Read more
Source:Yelp
Steve K.
Date: 2020-07-26 17:49:37
We have used Ken a few times now and he does fantastic work. he is extremely conscientious, is very professional, and knows exactly what he is doing. I highly recommend him and his company.
Read more
Source:Yelp
K C.
Date: 2020-03-09 20:22:23
My husband and I recently used Ken Liem to install granite in our kitchen. I was extremely impressed with his professionalism. He always called me back and if he made an appointment to measure he kept it. He was friendly and kind to my mother who was house sitting during the install. I highly recommend Ken.
Read more
Source:Yelp
Stephanie D.
Date: 2019-03-13 01:24:44
Simply put, Ken is awesome! We are probably the fussiest clients Ken has had in a while, and he made our kitchen dream come true. Stone fabricators are not all the same, and details matter, A LOT. Ken listened to our requests for cutting, fabrication, and seams. He designed our counters tops so beautifully, words cannot express how stunning they look. His pricing is very fair, and his personal attention to every detail is none other than a master at work.
Read more
Source:Yelp
Diana D.
Date: 2014-07-30 19:27:57
Ken fabricated the marble top for my dad's dream bathroom. It was an absolutely perfect fit for the French antique buffet which we converted to a bath vanity. It took some time because Ken was really busy, however, Ken was right on on his time frame, and delivered when promised. Ken's work is absolute perfection. I highly recommend him.
Read more
Source:Yelp
Rachel C.
Date: 2020-01-07 06:03:37
First Ken put my faucet from my old sink in the trash. It was not an expensive faucet but it was a new faucet. I wanted to keep it. He never replaced it.
Overall my counter top was well done until Ken sabotage every thing by putting the wrong sealant on my counter top. My beautiful pastel pink riverside granite turned yellowish, brownish, grayish, darker color. I have a big pinch.
Read more
Source:
FAQ About Southwest Stone — Based on Independent Research
What materials can I order a countertop from Southwest Stone?
During our independent research, we found that Southwest Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Southwest Stone’s clients in Temecula, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Southwest Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Southwest Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Southwest Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Southwest Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Southwest Stone most often implement in Temecula, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Southwest Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Southwest Stone?
The company’s office is located at 27665 Commerce Center Dr, Temecula, CA 92590, but its work is not limited to just the city of Temecula, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Southwest Stone work with?
Like many participants in our rating, Southwest Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Southwest Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Southwest Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Southwest Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Southwest Stone offer any discounts on countertop fabrication in Temecula, CA?
According to our research, Southwest Stone does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Southwest Stone may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Southwest Stone in Temecula, CA?
According to the assessment of our independent rating, Southwest Stone in Temecula, CA falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $7800$ at a rate of $93.53$ per sq. ft., and the cost using Carrara Morro quartz was $6000$ at a rate of $71.94$ per sq. ft. These prices turned out to be among the lowest of all companies in Temecula, CA, which allowed us to categorize Southwest Stone as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Southwest Stone?
Yes, according to our research, Southwest Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Southwest Stone?
According to our independent research, Southwest Stone in Temecula, CA offered one of the fastest fabrication and installation timelines for a stone countertop — just 10 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 10 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Southwest Stone to prepare a quote for countertop fabrication and installation?
According to our research, Southwest Stone in Temecula, CA prepared a project estimate within 10 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Southwest Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Southwest Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Southwest Stone provide for its work?
According to our information and industry practice, Southwest Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Southwest Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Southwest Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Southwest Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Southwest Stone know that you found them through the National Ranking Countertops Contractors!