Southwest Stone

We rate the staff friendliness of Southwest Stone as Very Good. During our research, the staff at Southwest Stone demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category. Important: Our rating is based on the personal experience of our mystery shopper with Southwest Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Southwest Stone directly to better understand their approach to customer service.

We rate the staff expertise of Southwest Stone as Excellent. The staff member from Southwest Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Southwest Stone may vary. We recommend contacting the company directly for more comprehensive information.

Southwest Stone is an established company, operating since 2008. According to our research, Southwest Stone has been in business since 2008, placing it in the Established category. Such a track record demonstrates a stable reputation and professionalism, making the company a reliable choice for clients. Important: This information is based on data collected by our mystery shopper. We recommend contacting Southwest Stone directly to confirm the accuracy of the details.

We note that Southwest Stone has a dedicated office. Our research revealed that Southwest Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Southwest Stone directly to confirm the latest details.

We note that Southwest Stone has its own production facility. Our research revealed that Southwest Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Southwest Stone directly to confirm the accuracy of this data.

Southwest Stone does not offer discounts for veterans. Based on our mystery shopper research, we found that Southwest Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Southwest Stone directly for confirmation.

We rate the production time of Southwest Stone as Very Fast. Our mystery shopper research revealed that Southwest Stone quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Southwest Stone is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Southwest Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Southwest Stone.

We rate the deposit level of Southwest Stone as Standard. Southwest Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Southwest Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Southwest Stone.

We rate the quote preparation speed of Southwest Stone as Average. According to our mystery shopper evaluation, Southwest Stone provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Southwest Stone.

We rate the price level of Southwest Stone as Low. Our mystery shopper research revealed that Southwest Stone offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $93.53 per square foot, while for Carrara Morro quartz, the price was $71.94. These prices fall into the Low category, making Southwest Stone an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $7800 for Calacatta Idilio quartz and $6000 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Southwest Stone.