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Rock Hill, SC City Rating: We have identified this city as the primary city for this contractor.

Southern Rock Countertops

since 2008

Examples of works performed by Southern Rock Countertops

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About Southern Rock Countertops — Ranked №2 Countertop Fabricator and Installer in Rock Hill, SC

53.6

total score

The main rating value calculated from more than 30 indicators.
Exact value: 53.597778 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Southern Rock Countertops, founded in 2008, ranked number 2 in Rock Hill, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Southern Rock Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Southern Rock Countertops: Total Score & Key Ratings

The Total Score of 53.6 out of 100 achieved by Southern Rock Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Southern Rock Countertops has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.01 out of 5.

You can read detailed information and evaluations from our independent research of Southern Rock Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Southern Rock Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Southern Rock Countertops

Southern Rock Countertops fabricates countertops for kitchen, bathroom and also make vanity countertops for your interior in the Rock Hill, SC area. Countertops can be made from quartz, granite and marble. Southern Rock Countertops cooperates only with natural materials. The company supplies countertops for commercial and residential orders. Southern Rock Countertops will help you to understand what countertop is stylish for your design. You will be able to have a consultation with a skilled manager, who familiarize you with prices, available materials and shapes.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.007407 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

4

Very Good

Company Age

3.3

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Southern Rock Countertops

Small business

Onsite services

Wheelchair accessible parking lot

Credit cards

Repair services

In store shopping

Countertop store

Reviews about Southern Rock Countertops

All (8)

Google (8)

Source: icon-google Google
avatar

Kelly Barrett

Date: 2023-02-14 22:57:54

I love my countertops! I first heard of Chuck while shopping for granite by another customer. I called him as soon as I left the granite store. He came out that same week and discussed with me my expectations and he took measurements. The following week Steve came out and did the templates. After that Chuck called me to the shop to go over my slabs and how I wanted my templates. A few days later they were installed! Jake, Kyle and Chris installed my countertops in just under 2 hours! They were very professional and answered all my questions. I have 1 seam at the sink that you can barely see. This was my first time buying countertops and I am very glad I went with Southern Rock! The whole process took about 2 weeks.

Source: icon-google Google
avatar

Lauren Pierce

Date: 2022-05-26 19:56:05

I called this company to give me a quote for quartz counter tops. He didn't show up for the appointment we had last Thursday so he came at 7:30 am the following day. He has never provided the quote and will not return any phone calls.

Source: icon-google Google
avatar

Tyler Gregory

Date: 2020-06-05 18:04:11

Few months over due on our review, but we stopped by the shop one day to talk with someone about shower shelves and a shower curb. They helped us pick out what we were looking for and had it made within a few days. They even dropped it off at our work close by because our schedules werent lining up. Will definitely use them for future projects in our house.

Source: icon-google Google
avatar

Regina Taylor

Date: 2021-04-25 20:47:18

Chuck came out when he said he would and was very responsive. He is very friendly and down to earth and pleasure to work with. The pricing is competitive and fair for the market. My countertops turned out gorgeous and I am so very pleased with the work! I highly recommend anyone looking for new countertops to contact Chuck at Southern Rock!

Source: icon-google Google
avatar

Michelle Leiby

Date: 2023-03-16 17:06:06

I am thrilled with countertop install. I stopped by their shop on a whim and met with Steve. Instantly knew this was the place for me. He met us two days later at the granite yard to pick out and lay out the cuts for our slab (several places we spoke with wouldn't bother). The next day he was at the house and templated it. And 3 weeks from start to finish, we now have countertops. The installers were amazing.... The best work of anything we've hired out for our remodel. They were professional and skilled, and very polite and accommodating to my pickiness for the teeniest of spots on the front of the slab at the seam. Countertops were my biggest fear of the whole renovation. And I am over the moon happy with how this turned out. 😍😍😍

Source: icon-google Google
avatar

Matt Burdette

Date: 2020-10-05 19:29:44

Chuck is the man for countertops. He took the time to find the rare piece of granite we were looking for, even when it took several trips. My wife and I have waited and saved for this kitchen for almost 15 years, it was just a dream. Chuck and his crew made the dream a reality. It’s even better than I imagined. We asked Chuck to help us with granite for a kitchen table I built. Done. We asked him for granite for our 3 tables in the living room. Done. We asked for a specific pattern with our backsplash. Done. Very easy to work with, very reliable and very efficient. I would recommend Chuck to anybody looking for high quality countertops. Thanks again Chuck and crew. I’m so proud of our new kitchen. Will post pics as soon as I’m done with my end of the deal.

Source: icon-google Google
avatar

Heather Shannon

Date: 2019-06-20 16:51:13

Southern Rock was a dream to work with! They were very professional, reliable, quick and installed beautiful quartz counter tops for us! I would recommend them to anyone looking for a great fabricator. Also, Chuck was amazing to work with. He was a great help and so kind, it was a very enjoyable process and we are very happy with the results!

Source: icon-google Google
avatar

Brooke Cannon

Date: 2021-05-14 16:29:20

NEVER EVER use this company, the work is terrible. Chuck is the owner and he does not stand by his work, left our countertops with chips, gaps & so many seams. He will not come back and fix his work, if he does he will charge you again. The reviews I see on here have to be bogus reviews. HE HAS ALREADY CHANGED HIS COMPANIES NAME ONE TIME before . I wish we knew this before we used him.

FAQ About Southern Rock Countertops — Based on Independent Research

What materials can I order a countertop from Southern Rock Countertops?

What types of spaces does Southern Rock Countertops fabricate countertops for?

What shapes of kitchen countertops does Southern Rock Countertops fabricate?

What countertop design styles does Southern Rock Countertops most often implement in Rock Hill, SC?

What is the service area of Southern Rock Countertops?

What types of clients does Southern Rock Countertops work with?

Does Southern Rock Countertops have its own countertop fabrication facility?

Does Southern Rock Countertops offer any discounts on countertop fabrication in Rock Hill, SC?

What is the price category of Southern Rock Countertops in Rock Hill, SC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Southern Rock Countertops?

What is the fabrication and installation timeline for a countertop at Southern Rock Countertops?

How long does it take Southern Rock Countertops to prepare a quote for countertop fabrication and installation?

Does Southern Rock Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Southern Rock Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Southern Rock Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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