About Sophisticated Stone — Ranked №2 Countertop Fabricator and Installer in Santa Clarita, CA
58.08
total score
The main rating value calculated from more than 30 indicators.
Exact value: 58.084613 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Sophisticated Stone, founded in 1994, ranked number 2 in Santa Clarita, CA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Sophisticated Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Sophisticated Stone: Total Score & Key Ratings
The Total Score of 58.08 out of 100 achieved by Sophisticated Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Sophisticated Stone has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.12 out of 5.
You can read detailed information and evaluations from our independent research of Sophisticated Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Sophisticated Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Sophisticated Stone
Despite the fact that this countertop company was established in 2018, the team has more than 30 years of experience in the relevant industry. They are one of the leading countertop specialists in Canyon Country, thanks to their professional culture and customer-centered approach. They keep a wide variety of alternatives available, unlike many businesses who just provide a few. They are experts in the supply of granite and marble countertops. The firm also carries materials for installing new floors and tiles.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 4
Google
5
reviews: 2
YELP
4.5
reviews: 2
Facebook
n/a
reviews: n/a
CoCo
n/a
reviews: n/a
Mystery Shopper Report
4.1
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.123731 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Sophisticated Stone as Excellent.
Our mystery shopper research revealed that the staff at Sophisticated Stone provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Sophisticated Stone’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Sophisticated Stone directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Sophisticated Stone as Excellent.
The staff member from Sophisticated Stone who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Sophisticated Stone may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Sophisticated Stone is a legacy company, established in 1994.
According to our research, Sophisticated Stone has been in business since 1994, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Sophisticated Stone directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Sophisticated Stone has a dedicated office.
Our research revealed that Sophisticated Stone operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Sophisticated Stone directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Sophisticated Stone has its own production facility.
Our research revealed that Sophisticated Stone operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Sophisticated Stone directly to confirm the accuracy of this data.
Veterans Discount
1
None
Veterans Discount
Sophisticated Stone does not offer discounts for veterans.
Based on our mystery shopper research, we found that Sophisticated Stone does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings.
Important:
This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Sophisticated Stone directly for confirmation.
Production time
5
Very Fast
Production time
We rate the production time of Sophisticated Stone as Very Fast.
Our mystery shopper research revealed that Sophisticated Stone quoted a project completion time of 7 days. This is the fastest possible time, placing them in the Very Fast category. Sophisticated Stone is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Sophisticated Stone during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Sophisticated Stone.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Sophisticated Stone as Standard.
Sophisticated Stone requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Sophisticated Stone may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Sophisticated Stone.
Quote Time
0.2
No Data
Quote Time
We did not receive quote preparation data from Sophisticated Stone.
Unfortunately, Sophisticated Stone did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Sophisticated Stone remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Sophisticated Stone directly to clarify timelines and conditions.
Affordability
4.6
Low
Affordability
We rate the price level of Sophisticated Stone as Low.
Our mystery shopper research revealed that Sophisticated Stone offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $70.08 per square foot, while for Carrara Morro quartz, the price was $78.33. These prices fall into the Low category, making Sophisticated Stone an excellent choice for budget-conscious customers.
The total price for the finished and installed product measuring 83.4 square feet was $5845 for Calacatta Idilio quartz and $6533 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Sophisticated Stone.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Sophisticated Stone
Small business
Delivery
In-store pickup
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Service guarantee
Gender-neutral restroom
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Countertop store
Tile store
Tiling
General Contractors
Home Decor
Reviews about Sophisticated Stone
All (5)
Google (2)
Yelp (3)
Source:Google
Tijana Cekanovic
Date: 2022-02-14 22:23:28
Worked with Alvaro before and was very satisfied!! Beautiful showroom with a lot of samples!!! Highly recommended!
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Source:Google
Alicia Zazirski
Date: 2024-12-06 19:32:26
This place is exceptional with service, turn around, and communication. If I could give more stars I would. The countertop I ordered looks amazing, but they've helped me with so many other small things as well.
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Source:Yelp
Carmen G.
Date: 2025-05-26 19:44:40
I absolutely recommend this place for all your remodeling needs! I purcbased a beautiful granite slab & beautiful backsplash for my new kitchen. Both Elizabeth & Malie have been so helpful & go out of their way to make things happen!! Thank you so much!
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Source:Yelp
Michael C.
Date: 2024-04-04 21:58:56
Alvaro was amazing. He went out of his way to make sure we were satisfied. Any questions we had Alvaro always got back to us promptly with the answers. Overall an exceptional experience.
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Source:Yelp
Gilda C.
Date: 2023-11-09 19:17:52
I had a good experience.
Definitely a little disappointed I did't look at all my stones. I have learned from my mistake I wound up with a slab that was gray and I didn't want grey. I don't know how it happened. My installer made a big mistake. He had to buy a slab and reinstall counters. Luckily SS still had slabs from the same batch and is the color I'm happy with.
Read more
Source:
FAQ About Sophisticated Stone — Based on Independent Research
What materials can I order a countertop from Sophisticated Stone?
During our independent research, we found that Sophisticated Stone offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Sophisticated Stone’s clients in Santa Clarita, CA for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Sophisticated Stone fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Sophisticated Stone is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Sophisticated Stone fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Sophisticated Stone, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Sophisticated Stone most often implement in Santa Clarita, CA?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Sophisticated Stone successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Sophisticated Stone?
The company’s office is located at , but its work is not limited to just the city of Santa Clarita, CA. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Sophisticated Stone work with?
Like many participants in our rating, Sophisticated Stone works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Sophisticated Stone often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Sophisticated Stone have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Sophisticated Stone has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Sophisticated Stone offer any discounts on countertop fabrication in Santa Clarita, CA?
According to our research, Sophisticated Stone does not offer a veteran discount — this information was provided by a company representative during a conversation with our mystery shopper. However, like most companies in our rating, Sophisticated Stone may offer personalized terms and discounts on countertop fabrication — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and be sure to ask about any available discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Sophisticated Stone in Santa Clarita, CA?
According to the assessment of our independent rating, Sophisticated Stone in Santa Clarita, CA falls into the category of contractors with an affordable price level. This conclusion was based on our independent mystery shopper research: our analysts contacted a company representative and requested a price estimate for the fabrication and installation of a countertop measuring 83.4 square feet (excluding old countertop removal), using two popular materials — Calacatta Idilio quartz and Carrara Morro quartz.
Based on the estimate received, the cost of the project using Calacatta Idilio quartz amounted to $5845$ at a rate of $70.08$ per sq. ft., and the cost using Carrara Morro quartz was $6533$ at a rate of $78.33$ per sq. ft. These prices turned out to be among the lowest of all companies in Santa Clarita, CA, which allowed us to categorize Sophisticated Stone as a contractor in the affordable pricing segment.
Please note that the data provided reflects the result of a specific request within the framework of our research and may differ for your particular project. We recommend contacting the company directly through our website — submit a request, call, or send a message — to get a personalized quote and confirm current pricing.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Sophisticated Stone?
Yes, according to our research, Sophisticated Stone offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Sophisticated Stone?
According to our independent research, Sophisticated Stone in Santa Clarita, CA offered one of the fastest fabrication and installation timelines for a stone countertop — just 7 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 7 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Sophisticated Stone to prepare a quote for countertop fabrication and installation?
According to our research, Sophisticated Stone in Santa Clarita, CA prepared a project estimate within 7 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Sophisticated Stone offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Sophisticated Stone performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Sophisticated Stone provide for its work?
According to our information and industry practice, Sophisticated Stone, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Sophisticated Stone in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Sophisticated Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Sophisticated Stone is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Sophisticated Stone know that you found them through the National Ranking Countertops Contractors!