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Gainesville, FL City Rating: We have identified this city as the primary city for this contractor.

Smart Stone Countertops, LLC

since

Examples of works performed by Smart Stone Countertops, LLC

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About Smart Stone Countertops, LLC — Ranked №6 Countertop Fabricator and Installer in Gainesville, FL

20.95

total score

The main rating value calculated from more than 30 indicators.
Exact value: 20.950334 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Smart Stone Countertops, LLC ranked number 6 in Gainesville, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Smart Stone Countertops, LLC among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Smart Stone Countertops, LLC: Total Score & Key Ratings

The Total Score of 20.95 out of 100 achieved by Smart Stone Countertops, LLC in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Smart Stone Countertops, LLC has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 0 out of 5.

You can read detailed information and evaluations from our independent research of Smart Stone Countertops, LLC’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Smart Stone Countertops, LLC directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Smart Stone Countertops, LLC

Moisture resistance is the main requirement set for vanity countertops. Thus, when choosing furniture pieces for bathrooms, experts recommend picking stone products. Stone perfectly withstands negative environmental impacts, which is why modern designers choose the material for countertop manufacturing. Smart Stone Countertops, LLC offers its services and caters to individual clients and companies. The company deals with commercial and residential sites. Tabletop durability is guaranteed since slabs are processed at a modern facility by applying high-tech tools. Free installation is included in the price.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0 out of 5.
criteria: 10

Staff friendliness

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No Data

Staff Expertise

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No Data

Company Age

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No Data

Own Office

0

No Data

Own Production

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No Data

Veterans Discount

0

No Data

Production time

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No Data

Deposit Level

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No Data

Quote Time

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No Data

Affordability

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No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Smart Stone Countertops, LLC

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Checks

Credit cards

In store shopping

Countertop store

Granite supplier

Reviews about Smart Stone Countertops, LLC

All (21)

Google (11)

Facebook (6)

Yelp (4)

Source: icon-google Google
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Meagan Mitchell

Date: 2022-04-21 12:08:38

We had a top notch experience at Smart Stone. The options were unique, affordable and most importantly, the customer service was excellent. Rob was professional and courteous, and spoke knowledgeably, helping us make good decisions for our design. We absolutely recommend choosing Smart Stone for your countertop needs.

Source: icon-google Google
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Angela Bent-Williams

Date: 2019-12-05 02:07:52

Exceeded our expectations! Rob is a great combination of easy going and consummate professional. He rolled with whatever changes I needed to make. His staff was always friendly whenever we visited the store and did an amazing job on the installation. I highly recommend these guys!

Source: icon-google Google
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Rebecca Jensen

Date: 2024-04-11 17:59:22

I used Smart Stone for my home - they did an incredible job working with the sink I HAD to have. That was about 5 years ago and countertops are still perfect. Recommended them to a friend who used their onsite hardware and it came out beautiful. I'm getting ready to use them again for a client's house - because these folks are just fantastic. Everything from the first meeting to picking out what works for the space to install. They are great!

Source: icon-google Google
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Reid Fogler

Date: 2025-01-09 19:59:55

Rob and his team are the best in town. Price and quality can’t be beat! Smart Stone have done multiple kitchens and bathrooms for us. They are our go to. Highly recommend. Reid

Source: icon-google Google
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Dennis Gerling

Date: 2020-12-10 22:17:41

Smart stone is without a doubt The best knowledgeable granite company in town. No need to shop around they did a superior job, rob and the installers are top-notch professionals they answered all of my questions they cleaned up very nicely after the fact and my kitchen looks like a million bucks and the price he charged me for this was more than fair I shopped around town and I can tell you you won’t find a more quality knowledgeable company to help protect your investment than smart stone.

Source: icon-google Google
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Stacey Steinberg

Date: 2024-10-30 11:35:56

Rob and his countertops are amazing! He is so personable, ensuring every detail of his installation is what the customer is looking for. He was so helpful in picking out a countertop, planning an installation date, and following up with me with questions that I had. Our community is very lucky to have him in our community.

Source: icon-google Google
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Caroline Poli

Date: 2019-09-27 19:25:17

Called Smart Stone because it was small, local, and had good reviews and was not disappointed. Fast, professional service and I love my new quartz countertops and undermount sink! Smart Stone's product was over $1000 less than the quote I got from Jackson Stoneworks and I chose a premium color for the same price as a standard color. The installation was perfect, everything is flat and well-fitted. I Rob handled a few special requests for the design with ease. The big difference in price is mainly because the counters are pre-cut from a thin slab, then the edges are built up so they are double the thickness. Other companies may custom-cut countertops out of one thick, continuous piece of stone. For some people, that may be a better option, however, I prefer having countertops that are lightweight but still extremely strong. Less material also means less waste.

Source: icon-google Google
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Jyll L

Date: 2024-06-06 02:47:19

Rob, the owner, personally installed my countertops with his crew ~2 years ago and did an amazing job. I called him this week for a followup service and he was able to fit me in within a couple days and resolve the matter timely and professionally. I would recommend this company for your countertop needs—you will not be disappointed with his exceptional customer service and skills!

Source: icon-google Google
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Tammy Lindsay

Date: 2024-06-19 16:45:13

Very professional and quick to get my job done. Communication was excellent as well. I love the look and the finish of my countertop!

Source: icon-google Google
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Sharon P

Date: 2017-10-30 16:19:35

Rob did a great job with the quartz top that I ordered through him for my new kitchen. He was quick, timely, and efficient; it took about a week for him to put an order and install the top. The crew was professional, meticulous, and courteous during and even after installation. My cabinets were uneven and crooked here and there but the workers were able to make appropriate adjustments. Highly endorse his professional work ethics and craftsmanship!

Source: icon-google Google
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Sabrina Salgueiro

Date: 2024-06-25 00:00:45

The BEST!! Would highly highly recommend Smart Stone. I worked with Rob on my kitchen remodel and they were able to do it so fast!! We were in quite the crunch as we had just had new cabinets installed but no countertops and they were able to get them installed quick!! They were by far the fastest company as they were able to do it from picking the counters to install in less than a week! They were even able to accommodate the sink I wanted. Their prices were great and very reasonable compared to other companies I reached out to. They even had an appointment for a plumber to come out same day to setup the dishwasher and sink. Would definitely hire them again if I had another project I needed countertops for.

Source: icon-facebook Facebook
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Glenn Phillips

recommends

They were professional, reasonably priced, and just a pleasure to work with. I am so glad for the referral to them.

Source: icon-facebook Facebook
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Jennifer Belin Marjama

recommends

Amazing service and prices can’t be beat! I’d never use anyone else. ⭐️⭐️⭐️⭐️⭐️

Source: icon-facebook Facebook
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Andreana Graham

recommends

Picked it out, discussed it, and in less than 3 weeks and 4 hrs of install time, My Kitchen is Beautiful! Thank You Smart Stone Countertops for being affordable and quick to install! I loved working with Rob Martin and his installers. Fine work = Happy Customers!

Source: icon-facebook Facebook
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Austin Williams

recommends

Smart stone counter tops installed ~2 months ago! I love the durability of the counter tops. The staff was helpful and patient with my wife and I picking out our counter tops. Thanks, Rob!

Source: icon-facebook Facebook
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Charlie Lovelady

recommends

110% recommend Smart Stone to anyone looking to upgrade their countertops! Rob and his guys do outstanding work. I couldn’t be happier with the outcome of my kitchen.

Source: icon-facebook Facebook
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Katherine Colson

recommends

We ordered our granite for our kitchen..they installed very quickly and done an amazing job. The guys were very friendly and professional. Appreciate it so much and it looks awesome. Love it.

Source: icon-google Yelp
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Mori M.

Date: 2019-10-23 00:06:46

We had our kitchen and bathrooms countertops done Rob and his team were amazing on time and it ooks beautiful He was highly recommend by a friend Well price and great value overal and wonderful experience

Source: icon-google Yelp
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Robin A.

Date: 2018-09-05 22:19:11

We used Smart Stone when we remodeled our master bathroom. Due to the cabinet I purchased, the backsplash was going to have to be shorter in height. Rob had told me this before the granite was cut or installed but I had forgotten. When the granite was put in, I was not completely satisfied with the way the backsplash looked. Rob went above and beyond to make sure I was happy with the finished product. I would recommend him and his company.

Source: icon-google Yelp
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Jessica B.

Date: 2017-11-18 21:16:23

Rob did an awesome job with our granite kitchen countertop and now our quartz bathroom countertop. He is very responsive and completed both projects promptly and efficiently. His work is exceptional. Highly recommended and will be using them a third time for our other bathroom renovation.

Source: icon-google Yelp
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L A.

Date: 2022-08-30 15:17:05

Smart Stone: equally dense owner. Customer service: Owner doesn't understand that one request that he chooses not to do "too small don't want to be bothered" just cost his company a contract for over 3,000 feet of countertop work for his future. Answer phone messages, even if you don't think you can assist, offer alternatives toward other businesses, that's just good PR, and never tell a respective customer that their business is not worth your time for discussion.

FAQ About Smart Stone Countertops, LLC — Based on Independent Research

What materials can I order a countertop from Smart Stone Countertops, LLC?

What types of spaces does Smart Stone Countertops, LLC fabricate countertops for?

What shapes of kitchen countertops does Smart Stone Countertops, LLC fabricate?

What countertop design styles does Smart Stone Countertops, LLC most often implement in Gainesville, FL?

What is the service area of Smart Stone Countertops, LLC?

What types of clients does Smart Stone Countertops, LLC work with?

Does Smart Stone Countertops, LLC have its own countertop fabrication facility?

Does Smart Stone Countertops, LLC offer any discounts on countertop fabrication in Gainesville, FL?

What is the price category of Smart Stone Countertops, LLC in Gainesville, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Smart Stone Countertops, LLC?

What is the fabrication and installation timeline for a countertop at Smart Stone Countertops, LLC?

How long does it take Smart Stone Countertops, LLC to prepare a quote for countertop fabrication and installation?

Does Smart Stone Countertops, LLC offer cutouts for sinks, cooktops, or other elements?

What guarantees does Smart Stone Countertops, LLC provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Smart Stone Countertops, LLC. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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