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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Eugene, OR City Rating: We have identified this city as the primary city for this contractor.

Signature Surfaces NW

since 2004

Examples of works performed by Signature Surfaces NW

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About Signature Surfaces NW — Ranked №4 Countertop Fabricator and Installer in Eugene, OR

64.07

total score

The main rating value calculated from more than 30 indicators.
Exact value: 64.066332 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Signature Surfaces NW, founded in 2004, ranked number 4 in Eugene, OR in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Signature Surfaces NW among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Signature Surfaces NW: Total Score & Key Ratings

The Total Score of 64.07 out of 100 achieved by Signature Surfaces NW in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Signature Surfaces NW has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.49 out of 5.

You can read detailed information and evaluations from our independent research of Signature Surfaces NW’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Signature Surfaces NW directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Signature Surfaces NW

Signature Surfaces NW is a natural stone supplier in Lane County. The company has a brilliant team of well-trained stone fabricators, fitters, and installers and prides itself on offering the most extensive assortment of natural stone slabs in the area, while keeping its prices more affordable than competitors. Marble, quartz, and granite kitchen countertops are what Signature Surfaces NW can easily help you with. It is a full-cycle contractor that performs all tiling and worktop jobs in-house, without sub-contracting any of its duties to third-parties. The company is committed to making customers utterly happy with the kitchen or bathroom they eventually get after hiring Signature Surfaces NW.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.492422 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

3.8

Experienced

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

1.9

Slow

Affordability

2.2

Above Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Signature Surfaces NW

Small business

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

Service guarantee

In store shopping

Delivery

Countertop Installation

Tiling

Flooring

Countertop store

General contractor

Home improvement store

Tile contractor

Reviews about Signature Surfaces NW

All (11)

Google (9)

Yelp (2)

Source: icon-google Google
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Marcia Anderson

Date: 2023-12-21 20:06:59

Laurie is wonderful Polite and full of Christmas Spirit. A joy to work with Selection of granite quartz and marble is awesome.

Source: icon-google Google
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Jeremy

Date: 2023-01-06 04:38:04

From first visit to install top notch service. This review is after a year of granite installed by signature surfaces. The whole crew is incredible, from picking out your slab, to doing the template, then installing the final product. We absolutely love our kitchen!

Source: icon-google Google
avatar

Lisa Hernandez

Date: 2021-04-02 15:41:10

I can’t even begin to explain how impressed I am with the quality of work and attention to detail placed on installing our counters. Our kitchen and bathroom had intricate corners and they used their artistic talent to seamlessly blend the flow of the stone. I highly recommend Signature Surfaces for any of your surface needs and can’t wait to use them for our next projects!!!

Source: icon-google Google
avatar

Patty Osborn

Date: 2015-05-12 02:46:59

My experience with Signature Surfaces NW was very positive. They were always on time and very professional. They did a beautiful job on my kitchen at a reasonable price. Couldn't be happier! Have already recommended them to several friends. Thank you for your great service!

Source: icon-google Google
avatar

Sheila Larson

Date: 2024-08-16 06:53:10

This is my third project working with Signature surfaces and I am again very pleased. They just installed the most beautiful Quartzite counters and working with the team at Signature surfaces NW is always easy. Laurie doing the template placing for the counters was such a gift and made it even more special. I don't have photos yet as still so much construction happening but they are stunning!

Source: icon-google Google
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stewart meyers

Date: 2021-06-03 13:08:12

We were remodeling our kitchen and had a very small project, to recut a single piece of granite A knowledgeable individual in the business recommended SSNW, as it was too small of a project for them. SSNW recut the granite in a very timely fashion, actually fixed a problem that I thought was too small to deal with, and independently fixed a section that I had missed. On top of that, they were professional and great to work with. I was 100% pleased. All this for a very reasonable price. I would work with them again in a heartbeat!

Source: icon-google Google
avatar

cole chapman

Date: 2017-04-27 23:29:01

We couldn't be happier with the entire experience. Getting to walk through the yard to pick the perfect granite for our kitchen as well as picking out how to place the counter tops made us a part of the process and we'll always have a great memory of it. The staff we worked with was fast and did quality work. I will be adding pictures soon and I would recommend Signature Surfaces NW to anyone looking to add value to their home.

Source: icon-google Google
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Carol Snider

Date: 2024-01-22 20:10:24

Absolutely would recommend to my friends! No hard sales at the show room, very professional. The installers, Oscar and Luis, came in with their own trash bucket, a huge shop vac and tarps. Leaving the house as clean as when they arrived. I am so happy with my new granite countertops. I will be visiting again when it's time to do our bathroom counters.

Source: icon-google Google
avatar

Eric Corwin

Date: 2023-08-16 22:59:35

Signature Surfaces replaced our kitchen counters and redid our bathroom/shower. We couldn't be happier with both the quality of their workmanship and the care and communication that they provided.

Source: icon-google Yelp
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JJ L.

Date: 2023-06-07 17:06:52

Another great job from Signature Surfaces. I needed a 60" Vanity top created I chose all white quartz and Shaun suggested an undermount sink I painted the wood vanity base as I only needed the top! Turned out gorgeous as always! You can't go wrong with this very professional company.

Source: icon-google Yelp
avatar

Elisabeth H.

Date: 2021-04-02 15:58:07

I can't even begin to explain how impressed I am with the quality of work and attention to detail placed on installing our counters. Our kitchen and bathroom had intricate corners and they used their artistic talent to seamlessly blend the flow of the stone. I highly recommend Signature Surfaces for any of your surface needs and can't wait to use them for our next projects!!!

FAQ About Signature Surfaces NW — Based on Independent Research

What materials can I order a countertop from Signature Surfaces NW?

What types of spaces does Signature Surfaces NW fabricate countertops for?

What shapes of kitchen countertops does Signature Surfaces NW fabricate?

What countertop design styles does Signature Surfaces NW most often implement in Eugene, OR?

What is the service area of Signature Surfaces NW?

What types of clients does Signature Surfaces NW work with?

Does Signature Surfaces NW have its own countertop fabrication facility?

Does Signature Surfaces NW offer any discounts on countertop fabrication in Eugene, OR?

What is the price category of Signature Surfaces NW in Eugene, OR?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Signature Surfaces NW?

What is the fabrication and installation timeline for a countertop at Signature Surfaces NW?

How long does it take Signature Surfaces NW to prepare a quote for countertop fabrication and installation?

Does Signature Surfaces NW offer cutouts for sinks, cooktops, or other elements?

What guarantees does Signature Surfaces NW provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Signature Surfaces NW. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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