Signature Surfaces NW

We rate the staff friendliness of Signature Surfaces NW as Excellent. Our mystery shopper research revealed that the staff at Signature Surfaces NW provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category. Important: Our rating is based on the personal experience of our mystery shopper with Signature Surfaces NW’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Signature Surfaces NW directly to better understand their approach to customer service.

We rate the staff expertise of Signature Surfaces NW as Excellent. The staff member from Signature Surfaces NW who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Signature Surfaces NW may vary. We recommend contacting the company directly for more comprehensive information.

Signature Surfaces NW is an experienced company, operating since 2004. Our research revealed that Signature Surfaces NW began operating in 2004, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Signature Surfaces NW directly.

We note that Signature Surfaces NW has a dedicated office. Our research revealed that Signature Surfaces NW operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Signature Surfaces NW directly to confirm the latest details.

We note that Signature Surfaces NW has its own production facility. Our research revealed that Signature Surfaces NW operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Signature Surfaces NW directly to confirm the accuracy of this data.

Signature Surfaces NW offers discounts for veterans. Our research revealed that Signature Surfaces NW provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Signature Surfaces NW directly to confirm the accuracy of this data.

We rate the production time of Signature Surfaces NW as Very Slow. Our research revealed that Signature Surfaces NW quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Signature Surfaces NW before starting a project. Important: Our evaluation is based on information provided by Signature Surfaces NW during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Signature Surfaces NW.

We rate the deposit level of Signature Surfaces NW as Standard. Signature Surfaces NW requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Signature Surfaces NW may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Signature Surfaces NW.

We rate the quote preparation speed of Signature Surfaces NW as Slow. Our mystery shopper research showed that Signature Surfaces NW took longer than most companies to prepare a quote. This performance places them in the Slow category. We recommend discussing quote preparation timelines with Signature Surfaces NW in advance. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Signature Surfaces NW.

We rate the price level of Signature Surfaces NW as Above Average. According to our mystery shopper research, Signature Surfaces NW quoted a price of $0 per square foot for Calacatta Idilio quartz and $160.85 for Carrara Morro quartz. These prices fall slightly Above Average compared to other contractors in the city, potentially reflecting higher service quality or premium materials. The total price for the finished and installed product measuring 83.4 square feet was $ for Calacatta Idilio quartz and $13415 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Signature Surfaces NW.