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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Shreveport, LA City Rating: We have identified this city as the primary city for this contractor.

Sheppard's Countertops

since 1990

Examples of works performed by Sheppard's Countertops

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About Sheppard's Countertops — Ranked №1 Countertop Fabricator and Installer in Shreveport, LA

66.47

total score

The main rating value calculated from more than 30 indicators.
Exact value: 66.473887 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Sheppard's Countertops, founded in 1990, ranked number 1 in Shreveport, LA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Sheppard's Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Sheppard's Countertops: Total Score & Key Ratings

The Total Score of 66.47 out of 100 achieved by Sheppard's Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Sheppard's Countertops has a rating of 4.6 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.53 out of 5.

You can read detailed information and evaluations from our independent research of Sheppard's Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Sheppard's Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Sheppard's Countertops

The family-owned firm entered the kitchen and bathroom renovation and remodeling market in 1990 and has since completed numerous projects in Louisiana residential and office buildings. The product assortment of the company consists of granite, marble and quartz countertops and corresponding backsplashes. The product range also includes shower cabins, cabinets and flooring made of natural and artificial stone. The experienced staff helps customers with choosing the right material in terms of color, quality and price. A team of qualified craftsmen quickly, efficiently and cleanly installs tabletops at the customer's place.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.52754 out of 5.
criteria: 10

Staff friendliness

4

Very Good

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

1

None

Production time

1.4

Very Slow

Deposit Level

3

Standard

Quote Time

0.2

No Data

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Sheppard's Countertops

Small business

Delivery

Wheelchair accessible entrance

Wheelchair accessible parking lot

Assembly service

Repair services

Service guarantee

Credit cards

Debit cards

Accepts Credit Cards

Bike Parking

In store shopping

Kitchen & Bath

Flooring

Cabinetry

Countertop store

Reviews about Sheppard's Countertops

All (16)

Google (10)

Facebook (5)

Yelp (1)

Source: icon-google Google
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Kristy Harvill

Date: 2024-03-28 23:50:55

I had a great experience with Sheppards. James was great to work with and Im very pleased with my countertops.

Source: icon-google Google
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J McDonald

Date: 2017-02-26 13:24:51

So far so Good. We picked a piece from the boneyard for a small project and we were still treated as well as someone that was shopping for an entire kitchen. $300 job vs $3,000 job. This tells me that they appreciate all of their customers, and that counts. If we ever decide to do a big job, we will definitely give them the first shot at it. We expect the final install to be great and will update once complete.

Source: icon-google Google
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Laura Pou

Date: 2024-10-12 18:44:30

Sheppard’s Countertops has the best selection of countertops in the area. Their customer service and installation never disappoints! I recommend them to all my clients.

Source: icon-google Google
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Richard Rhodes

Date: 2019-11-15 15:43:59

I just love this place!!! The way he did the measurements was grade A professional. It was very detailed and accurate. I highly recommend if you want a worry free Installation this is the way place to go. Well my countertops have been installed along with the backsplash. I can truly say this has been a great experience from beginning to end. I will definitely be using them in all my future Installations.

Source: icon-google Google
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Kendyl Terry

Date: 2024-02-21 19:54:15

Very disappointed. I came in September 2023 and spoke with a representative, we walked and looked at different granite pieces and I picked out what we would ideally want. I was informed that I would receive an email with an estimated quote and never received anything. After a few weeks of waiting I ended up going with another company to do my entire kitchen countertops, island, and new sink.

Source: icon-google Google
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Judi M

Date: 2022-04-12 15:24:13

Was very pleased with the purchase 1st time, however, we installed island top ourselves. 2nd time, we purchased counter tops for kitchen and bathrooms. We only wanted to replaced the Formica with Quartz. We wanted to keep the bathroom sinks with faucets still installed as they were top quality and like new. By the time the crew left for the day, saying they would be back, they had chipped/broken, 2 bathroom sinks. As we looked at the bathrooms, see picture below. Instead of the crew explaining that I needed to take the drawers out and move them to another room and cover, I spent $200. getting someone in to help me unload, wash, wipe and replace. If I had known there would be grinding, and white powder everywhere, I would have covered things. I was told all the holes, etc would be done before they came. Even so they should have used a vacuum system on their grinders.The owner of the company called the next day and said "NO One would be back". We had to make a round trip 4 hour trip to pick the replacement sinks up. He sent pictures via phone, and we thought these matched. They did not, as it was hard to tell. Finally he had a guy to meet me 1 hour round trip to pick up the sinks, I opened one and said OK, my frustration at a high. My husband had to reinstall faucets and fittings, which should have been easy to set in, if we had used our sinks & faucets. Open sink box#2 sink was cracked, called owner, he said we had to go to Benton to pick up another. 4 hour drive. We now have cracked ceramic tile, ripped cabinets, the cooktop was not attached and our butcher block island had lots of scratches from their tools, etc. This was a night mare, as we had company coming in a few days. The Quartz is beautiful, but getting our house back in order after they left took weeks and extra time and money.

Source: icon-google Google
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Kyle Schuldt

Date: 2023-08-14 15:28:58

Wonderful family owned business! They do amazing work. Please consider allowing this team to earn your business when looking for commercial or residential countertop work.

Source: icon-google Google
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j w brown

Date: 2024-04-03 20:59:09

They are installing a kitchen countertop and backsplash for us. Extremely friendly and knowledgeable staff. Beautiful product and would recommend shepherds to anyone looking for quality

Source: icon-google Google
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Jo Howell

Date: 2021-05-28 02:14:16

Very pleased with our new countertops! Not only do they have the best selection of slabs but the install was perfect! Everyone was so easy to work with! Would definitely recommend!

Source: icon-google Google
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clara edwards

Date: 2024-06-30 23:25:40

I would definitely recommend Sheppard 's countertop. They r top notch. Ms Beth is a jewel. She help me with picking out Quartzite countertop and my back splash .She was knowledgeable and very patient. Mr Jamie was great and his team did an excellent job installing countertop.

Source: icon-facebook Facebook
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Stacy Malone

recommends

Great place to get your countertops!

Source: icon-facebook Facebook
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Hideaway Place

recommends

Highly Recommend! They did such a great job installing new granite counter tops in one of our units! The employees were friendly and worked quickly and efficiently. We cannot wait to use them again in the future!

Source: icon-facebook Facebook
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Kara Horton

recommends

Wow.... I cannot say enough positive about everyone at Sheppards!! I worried my self sick over my bathroom remodel and Candise reassured me everything was going to be beautiful.... and boy was she right!! Thank you Sheppard’s Countertops!

Source: icon-facebook Facebook
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Michael Duke Lowrie

recommends

The best in town in my humble opinion.

Source: icon-facebook Facebook
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Katie LeJeune Grice

recommends

Sheppard's Countertops has the values of a traditional family business, but the quality and craftsmanship of any elite franchise. Customer Service and Reputation is clearly very important to them. I would highly recommend Sheppard's to anyone on any budget!

Source: icon-google Yelp
avatar

Ricardo P.

Date: 2017-04-17 18:22:34

Very nice place to get a beautiful kitchen installed. The granite countertop that you can get here is Beautiful and at a great price. They are very professional and polite.

FAQ About Sheppard's Countertops — Based on Independent Research

What materials can I order a countertop from Sheppard's Countertops?

What types of spaces does Sheppard's Countertops fabricate countertops for?

What shapes of kitchen countertops does Sheppard's Countertops fabricate?

What countertop design styles does Sheppard's Countertops most often implement in Shreveport, LA?

What is the service area of Sheppard's Countertops?

What types of clients does Sheppard's Countertops work with?

Does Sheppard's Countertops have its own countertop fabrication facility?

Does Sheppard's Countertops offer any discounts on countertop fabrication in Shreveport, LA?

What is the price category of Sheppard's Countertops in Shreveport, LA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Sheppard's Countertops?

What is the fabrication and installation timeline for a countertop at Sheppard's Countertops?

How long does it take Sheppard's Countertops to prepare a quote for countertop fabrication and installation?

Does Sheppard's Countertops offer cutouts for sinks, cooktops, or other elements?

What guarantees does Sheppard's Countertops provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Sheppard's Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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