About Sellers Tile Co — Ranked №3 Countertop Fabricator and Installer in Wilmington, NC
72.54
total score
The main rating value calculated from more than 30 indicators.
Exact value: 72.538158 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Sellers Tile Co, founded in 1959, ranked number 3 in Wilmington, NC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Sellers Tile Co among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Sellers Tile Co: Total Score & Key Ratings
The Total Score of 72.54 out of 100 achieved by Sellers Tile Co in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Sellers Tile Co has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.92 out of 5.
You can read detailed information and evaluations from our independent research of Sellers Tile Co’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Sellers Tile Co directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Sellers Tile Co
Sellers Tile Co has been in the market for the production of tiles and countertops since 1959, and the third generation of the family is working in the company now. Among the services offered are the installation of new kitchen, bathroom and vanity countertops and the restoration of existing ones. An assortment of granite, marble, quartz and quartzite is featured in the local showroom. The company uses contemporary technologies for creating templates, sawing stone slabs and processing edges. Installation of countertops in the customers’ homes and offices is performed by experienced craftsmen.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.8
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 128
Google
4.8
reviews: 96
YELP
4
reviews: 8
Facebook
4.9
reviews: 24
CoCo
n/a
reviews: n/a
Mystery Shopper Report
3.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.922817 out of 5.
criteria: 10
Staff friendliness
5
Excellent
Staff friendliness
We rate the staff friendliness of Sellers Tile Co as Excellent.
Our mystery shopper research revealed that the staff at Sellers Tile Co provided sincere, friendly, and attentive communication, leaving a positive impression of the company. This evaluation confidently places them in the Excellent category.
Important:
Our rating is based on the personal experience of our mystery shopper with Sellers Tile Co’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Sellers Tile Co directly to better understand their approach to customer service.
Staff Expertise
5
Excellent
Staff Expertise
We rate the staff expertise of Sellers Tile Co as Excellent.
The staff member from Sellers Tile Co who spoke with our professional mystery shopper provided the most complete and accurate answers to all questions, demonstrating a thorough understanding of the product or service. According to our mystery shopper, the staff member also showed a readiness to offer helpful recommendations and displayed a high level of professional expertise. This evaluation places them in the Excellent category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Sellers Tile Co may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
5
Legacy
Company Age
Sellers Tile Co is a legacy company, established in 1959.
According to our research, Sellers Tile Co has been in business since 1959, placing it in the Legacy category. Companies with such a long history demonstrate deep industry expertise and a strong commitment to delivering high-quality services, making them among the most reliable in the field.
Important:
This information is based on data collected by our mystery shopper. We recommend contacting Sellers Tile Co directly to confirm the details.
Own Office
5
Has Office
Own Office
We note that Sellers Tile Co has a dedicated office.
Our research revealed that Sellers Tile Co operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Sellers Tile Co directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Sellers Tile Co has its own production facility.
Our research revealed that Sellers Tile Co operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Sellers Tile Co directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Sellers Tile Co offers discounts for veterans.
Our research revealed that Sellers Tile Co provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Sellers Tile Co directly to confirm the accuracy of this data.
Production time
1.4
Very Slow
Production time
We rate the production time of Sellers Tile Co as Very Slow.
Our research revealed that Sellers Tile Co quoted a project completion time of 28 days, which significantly exceeds the market average. This delay may be due to a lack of materials in stock and long delivery times. We recommend confirming all details and timelines with Sellers Tile Co before starting a project.
Important:
Our evaluation is based on information provided by Sellers Tile Co during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Sellers Tile Co.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Sellers Tile Co as Standard.
Sellers Tile Co requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Sellers Tile Co may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Sellers Tile Co.
Quote Time
2.5
Average
Quote Time
We rate the quote preparation speed of Sellers Tile Co as Average.
According to our mystery shopper evaluation, Sellers Tile Co provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow.
Important:
Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Sellers Tile Co.
Affordability
4.2
Below Average
Affordability
We rate the price level of Sellers Tile Co as Below Average.
Based on our mystery shopper research, Sellers Tile Co provided a quote of $93.17 per square foot for Calacatta Idilio quartz and $94.24 for Carrara Morro quartz. These prices fall slightly Below Average, offering good value while maintaining quality.
The total price for the finished and installed product measuring 83.4 square feet was $7770 for Calacatta Idilio quartz and $7860 for Carrara Morro quartz.
Important:
Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Sellers Tile Co.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Sellers Tile Co
Small business
Delivery
In-store shopping
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Service guarantee
Credit cards
NFC mobile payments
In store shopping
Countertop store
Reviews about Sellers Tile Co
All (23)
Google (10)
Facebook (5)
Yelp (8)
Source:Google
Matthew Wilson
Date: 2018-07-14 11:14:13
Working with the whole Sellers Tile crew was a great experience. We did a complete remodel of our master bath, which included tearing out lots of poorly done moldy tile, removing a bathtub, and expanding the glass shower. Look at the before and after pictures!
Justin was our manager and he was very responsive whenever we had a question and easy to work with. He was flexible with the plan and had some helpful suggestions on how to save money while not cutting corners.
Last but not least, they came in just under our final estimate. Also, they do not ask for any deposit or money up front, you only pay the full balance once you are satisfied. Sellers is a well established company that has been around for decades so they have many strong references.
I would definitely work with them again on any kitchen or bath project!
Edit, July 2018: Did another small project with Justin, this one a double sided fireplace. We ripped out the old hearth and tile and put in new mosaic and funky hexagon pattern. Once again it turned out great! Sellers is my go-to place for any project that involves tile or stone.
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Source:Google
katelyn tull
Date: 2024-05-31 14:48:53
I worked mostly with Angela, Vanessa and Lauren - they were excellent with their communication. They got us squeezed in and ensured our homeowners were getting exactly what they wanted. Unfortunately I cannot remember the name of the service member who came out and took measurements- but between him and the installers, couldnt be more pleased. They showed up as schedule and exceeded expectations. Word recommend and look forward to working with them in the future.
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Source:Google
Jim Collier
Date: 2021-07-23 15:20:41
Just finished kitchen new quartz countertops and tile backsplash by Sellers.. Must say, very pleased with work, staff and installers very friendly and accommodating. Everybody was on a schedule and arrived promptly, countertop installers, backsplash installers, plumbers to install new sink, microwave re-install, all with no hick-ups. Amazing, would recommend Sellers Tile to anyone.
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Source:Google
Meg Orellana
Date: 2020-11-13 21:00:59
Sellers Tile just finished installing the backsplash in my kitchen. They did a fantastic job! Tucker met with me to help me choose tile/grout color at their showroom, and then had the tile ordered and backsplash installed within a week or two. Definitely recommend!
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Source:Google
Paul Pluta
Date: 2023-08-09 20:07:24
Sellers Tile just completed a major renovation of our master/primary bathroom and it looks great! We simply couldn’t be happier with the results! The team of Sellers employees, led by Isaiah (a blue chip professional), was staffed with high quality, skilled tradesmen in every aspect of the complex job, and each hand-picked partner company was equally talented and proficient. The planning and scheduling and customer communication ensured the project elements were well sequenced and flexibly timed. In a short time, we became very comfortable with each set of workers and found each one to be friendly, courteous, and trustworthy. Without reservation, we would recommend Sellers Tile for anyone interested in quality results.
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Source:Google
Matthew Costin
Date: 2017-09-05 14:16:20
Justin and the guys at Sellers Tile did an amazing job with our kitchen remodel! Even with me tossing in a farmhouse style sink at the end these guys were able to get someone out to help fabricate cabinet configuration and make it work without delaying our completion.
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Source:Google
John Moore
Date: 2024-01-16 13:16:06
A great place for all tile and countertop needs.
Sellers was a one-stop company. We visited several other suppliers in Wilmington and some acted like they didn't want our business, and others didn't have enough selection.
Olivia listened to our project description and our preferences. She showed us multiple selections of material and tiles, helped us lay it all out with samples and then let us bring the samples home for a couple of days.
They were great to work with and we came in under budget!
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Source:Google
Laura Lym-Murphy
Date: 2017-03-16 21:16:00
Very pleased with my beach condo kitchen refurb. Sellers did the floor tile, countertops and backsplash and it all turned out beautiful. They were great to work with and everything was done in a timely manner with great workmanship. Thanks Joe, Justin and crew!
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Source:Google
Gerald Sheehan
Date: 2019-11-13 16:15:51
Justin Sellers and staff were great to work with during our bathroom remodel. Justin was always available via text answering any question very promptly. The total gut job took 4 weeks with someone always at the project each working day. His advice was very helpful in finishing the project the correct way. After seeing all that goes into the project I would not try to save dollars going with anyone else. The zero clearance entry to the shower looks great which was one of the recommendations from Justin.
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Source:Google
Tim L
Date: 2019-07-10 16:11:07
I can not say enough good things about this company and their people. Our upstairs shower leaked because of faulty construction. Sellers came in and tore out the old shower and all the tile in 1/2 a day and immediately began installing the new shower and tile. They we careful to keep the house as clean as possible during the entire 2 week process. The tile work is perfect and my new/old bathroom is beautiful!
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Source:Facebook
Jennifer Small Laughlin
recommends
Schneider Stone installed our new Quartz countertops and we absolutely love them! Bryan and Beverly were so kind, professional and wonderful to work with and made the process so easy! I highly recommend them!
Read more
Source:Facebook
Ayesha Beasley Oglesby
recommends
I recently had the pleasure of working with Jolie and the Schneider Stone team on new countertops for my kitchen. It was a GREAT experience! From the first meeting to the final install the process was smooth, informative and fun. Jolie was very quick to respond to my questions throughout the stone selection process and the template and installation teams were pleasant, professional and very efficient. I highly recommend this company for your stone needs!!!
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Source:Facebook
Mary Howell
recommends
Chanda was so very helpful and professional in the whole process of selecting and purchasing quartz countertops for my kitchen. She is very patient, personable and detail oriented. The installers were top notch and they were excellent also.
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Source:Facebook
Lindsay Karchner Michael
recommends
Schneider Stone did a fantastic job on our counter tops. Nick was very knowledgeable and knows his craft well. I fully recommend them if you are looking for new counter tops.
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Source:Facebook
Beverly Crotts
recommends
I started a simple re-do in a laundry room that, like other home projects, snowballed to other rooms. Jolie, at Schneider Stone, worked with me tirelessly to select the right stone for each project and outlined the order of the steps that needed to happen for each phase. The counter top installations were perfect and the tile installer, Brad, created the vision I had for the backsplash. This is a wonderful company with which to work-- they are truly customer-driven.
I could not be more pleased with the outcome.
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Source:Yelp
Roy B.
Date: 2018-07-04 23:50:34
I asked both my plumber and electrician who they thought was the best in Wilmington to replace our 20-year old master bathroom, which included a Jacuzzi that we never used in the 12-years we lived here, with a walk in shower and replace the floor of our guest bathroom shower and install frameless doors. They both said, without hesitation, Sellers. Justin Sellers did a great job of managing our project from start to finish. He was always available to answer questions within minutes of texting him. The Sellers crew that we had did excellent work. We couldn't be more pleased. We have one more bathroom to update and will definitely be using Sellers to do the job.
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Source:Yelp
Tom B.
Date: 2017-11-29 22:13:02
Sellers is a first-rate company. We are in Leland and just had half our master bath remodeled and we found the entire experience to be pleasant and painless. Sellers offers a wide range of material choices and also works with quality area companies to fill in any other requirements. The workers are easy to communicate with and are good at keeping the area as tidy as possible. They take their time to get it right and are efficient. Justin Sellers kept us updated on progress on a daily basis and we always knew who was coming, when and what to expect. They understand and work at customer satisfaction and stand by their work after the job, if needed. As they say, "you get what you pay for."
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Source:Yelp
Carolyn M.
Date: 2017-11-28 02:47:44
I would give 10 stars if I could! They are amazing. Justin and the whole staff were accommodating to my many needs. They were prompt, work was stellar, they were just incredible. The final product is beautiful, and I'm thrilled with it. They were professional, courteous and tidy. They went above and beyond, and I can't recommend them highly enough to everyone.
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Source:Yelp
Aneesa M.
Date: 2017-10-17 00:51:39
I recently used Justin Sellers and his crew to remodel my kitchen and I am so glad I did! They did an awesome job and Justin listened to everything I asked. He delivered everything he said he would! He and his entire crew did an awesome job and honestly, I asked for a miracle doing the entire kitchen in under 3 weeks! Yes, it was done on time and done right. No regrets here. Thank you Justin and all the guys that worked on my project!!! You guys are the best. Looking forward to the next project!!! Aneesa Moody
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Source:Yelp
Laura B.
Date: 2017-08-01 18:02:57
We hired Sellers Tile to remodel our master bath. Outstanding! High quality work!!!
The team was professional and hard working with good attention to detail. Justin lead the team and managed subcontractors. He worked closely with us to understand what we wanted and to work within our budget. Communication was excellent from start to finish. We were consistently informed of plan for the day, anticipated arrival time of subs, and any changes. They took great care to contain the construction, protect adjacent floors, and minimize disruption. Project started and completed on schedule. We highly recommend Sellers Tile and love our remodeled bathroom.
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Source:Yelp
Marco T.
Date: 2017-06-14 01:32:30
I would like to thank Justin Sellers and Sellers tile for all of the hard work they put in during the recent remodel of our master bathroom. We were especially impressed with his attention to detail, follow-up and commitment to making sure we were completely satisfied with the work. I would highly recommend Sellers Tile for your next bathroom or kitchen remodel as well as any tile needs you may have.
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Source:Yelp
Russ T.
Date: 2021-09-01 16:40:32
Don't waste your time. I called to get an estimate and gave them the sq footage and the exact type of quartz I wanted to use. They told me they would have something for me by the end of the day. That was Monday so I followed up and left a message and can't even get a call back. It's now Wed and still no call back.
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Source:Yelp
Tony B.
Date: 2016-03-10 22:58:19
What a horrible place! Only giving the one star because I could not post otherwise. I had used them for granite of our kitchen which turn out nice. So when we moved and the movers damaged a marble pedestal I called Sellers to see if they could repair it. Joe Sellers said yes. He picked up the pedestal and then never did the work. I called and left him messages which he never returned. I talked to his father and to several other people who work there. After several weeks I was told Joe couldn't give me a date when the repair could be done. Then he said it would be repaired in a couple of weeks. A couple of weeks go by and he still did not do the work. We are talking about two small marble squares to be glued together and glued to the base of the pedestal. I told his office I wanted the pedestal back fixed or not. I was reassured it would be done finished or not and returned to the movers by the following Monday. When I called Tuesday it was still not done. I was told Joe didn't know when he could get to it even though I was told it would be repaired or returned by the day before. Joe called me the next day to tell me he was too busy and had no idea when he could to fix my pedestal for which he had for over a month. I asked him to return my pedestal and asked how can you take something for repair and not be able to give a date for it to be repaired? He then called me a d*** for not understanding and that I could f***ing pick the pedestal up myself if I wanted it. This is no way to treat a customer, especially a customer who spent considerable money with them.
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Source:
FAQ About Sellers Tile Co — Based on Independent Research
What materials can I order a countertop from Sellers Tile Co?
During our independent research, we found that Sellers Tile Co offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Sellers Tile Co’s clients in Wilmington, NC for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Sellers Tile Co fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Sellers Tile Co is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Sellers Tile Co fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Sellers Tile Co, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Sellers Tile Co most often implement in Wilmington, NC?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Sellers Tile Co successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Sellers Tile Co?
The company’s office is located at 3018 Hall Waters Dr, Wilmington, NC 28405, but its work is not limited to just the city of Wilmington, NC. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Sellers Tile Co work with?
Like many participants in our rating, Sellers Tile Co works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Sellers Tile Co often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Sellers Tile Co have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Sellers Tile Co has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Sellers Tile Co offer any discounts on countertop fabrication in Wilmington, NC?
Yes, based on the results of our research, Sellers Tile Co offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Sellers Tile Co in Wilmington, NC?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Sellers Tile Co. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Sellers Tile Co?
Yes, according to our research, Sellers Tile Co offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Sellers Tile Co?
According to the results of our independent research, Sellers Tile Co from Wilmington, NC quoted a turnaround time of 28 business days for the fabrication and installation of a stone countertop. Acting as a mystery shopper, our analyst contacted the company with a request to produce and install a 83.4 sq. ft. stone countertop. A company representative stated that the project could be fully completed in 28 business days, which allowed us to classify the company as one with a long turnaround time.
It’s important to note that the timeframe provided to our mystery shopper may differ from what you’ll be quoted, as turnaround time depends on many factors — including the complexity of the project, the material selected, and the company’s current workload. We recommend confirming the actual timeframe directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Sellers Tile Co to prepare a quote for countertop fabrication and installation?
According to our research, Sellers Tile Co in Wilmington, NC prepared the project estimate within 28 days. After a phone conversation, our mystery shopper sent a quote request to the company representative, based on a completed 83.4-square-foot countertop project, and received a detailed estimate for the fabrication and installation. This turnaround time allowed us to classify the company in the category with a very slow quote preparation speed.
Please note that estimate preparation times may vary depending on the company’s current workload, the complexity of your project, and the selected material. We recommend submitting a request, calling, or messaging the company through our website to receive a personalized quote and clarify the current turnaround time.
Does Sellers Tile Co offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Sellers Tile Co performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Sellers Tile Co provide for its work?
According to our information and industry practice, Sellers Tile Co, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Sellers Tile Co in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Sellers Tile Co. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Sellers Tile Co is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
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