Rozelle Stone Co

We rate the staff friendliness of Rozelle Stone Co as Poor. Based on our mystery shopper research, the staff at Rozelle Stone Co showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Rozelle Stone Co’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Rozelle Stone Co directly to better understand their approach to customer service.

We rate the staff expertise of Rozelle Stone Co as Good. The staff member from Rozelle Stone Co who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Rozelle Stone Co may vary. We recommend contacting the company directly for more comprehensive information.

Rozelle Stone Co is an experienced company, operating since 2003. Our research revealed that Rozelle Stone Co began operating in 2003, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Rozelle Stone Co directly.

We note that Rozelle Stone Co has a dedicated office. Our research revealed that Rozelle Stone Co operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability. Important: This information was gathered as part of our mystery shopper research. We recommend contacting Rozelle Stone Co directly to confirm the latest details.

We were unable to confirm whether Rozelle Stone Co has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Rozelle Stone Co operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Rozelle Stone Co remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Rozelle Stone Co directly for more information.

Rozelle Stone Co offers discounts for veterans. Our research revealed that Rozelle Stone Co provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers. Important: This information was obtained as part of our mystery shopper research. We recommend contacting Rozelle Stone Co directly to confirm the accuracy of this data.

We rate the production time of Rozelle Stone Co as Standard. During our research, Rozelle Stone Co quoted a standard project completion time of 21 days. This typical timeframe places them in the Standard category, reflecting a stable and reliable approach to completing projects. Important: Our evaluation is based on information provided by Rozelle Stone Co during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Rozelle Stone Co.

We rate the deposit level of Rozelle Stone Co as Standard. Rozelle Stone Co requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project. Important: Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Rozelle Stone Co may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Rozelle Stone Co.

We rate the quote preparation speed of Rozelle Stone Co as Very Slow. Our research revealed that Rozelle Stone Co provided a quote with significant delays. This performance places them in the Very Slow category. We recommend discussing quote preparation timelines with Rozelle Stone Co in advance to avoid misunderstandings. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Rozelle Stone Co.

We rate the price level of Rozelle Stone Co as Average. Our mystery shopper evaluation found that Rozelle Stone Co quoted a price of $130.19 per square foot for Calacatta Idilio quartz and $121.49 for Carrara Morro quartz. The total price for the finished and installed product measuring 83.4 square feet was $10858 for Calacatta Idilio quartz and $10132 for Carrara Morro quartz. These prices are categorized as Average, representing a balanced and standard cost compared to other contractors in the area. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Rozelle Stone Co.