Rome Granite Kitchen & Bath Designs
since 2000
Examples of works performed by Rome Granite Kitchen & Bath Designs
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About Rome Granite Kitchen & Bath Designs — Ranked №4 Countertop Fabricator and Installer in Allentown, PA
total score
Exact value: 59.080376 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Rome Granite Kitchen & Bath Designs, founded in 2000, ranked number 4 in Allentown, PA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Rome Granite Kitchen & Bath Designs among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Rome Granite Kitchen & Bath Designs: Total Score & Key Ratings
The Total Score of 59.08 out of 100 achieved by Rome Granite Kitchen & Bath Designs in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Rome Granite Kitchen & Bath Designs has a rating of 5 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.79 out of 5.
You can read detailed information and evaluations from our independent research of Rome Granite Kitchen & Bath Designs’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Rome Granite Kitchen & Bath Designs directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Rome Granite Kitchen & Bath Designs
A family run Rome Granite Kitchen & Bath Designs fabricates countertops for kitchen, bathroom and also make vanity countertops for your interior. Countertops can be made from quartz or granite. There are a huge variety of materials, shapes and colors. Our analysis of Google services, BBB, company websites and social networks allowed us to make a decision that Rome Granite Kitchen & Bath Designs can get into our catalog. The company will install for you kitchen countertops or backsplashes in Allentown, PA taking into account the personality of your space. Rome Granite Kitchen & Bath Designs also serves Easton, Pocono, Bethlehem.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 505
YELP
reviews: 24
reviews: n/a
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Rome Granite Kitchen & Bath Designs
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Bike Parking
Kitchen & Bath
Granite supplier
Countertop store
Marble contractor
Marble supplier
Reviews about Rome Granite Kitchen & Bath Designs
All (38)
Google (11)
Yelp (27)
Joan Crowley
Date: 2023-03-28 21:33:32
We had our old Formica countertops replaced with granite. After looking at a few installers we chose Rome Granite in Allentown. We worked with Hemi who helped us choose our slab and the design. His brother Hassan and Chris did the installation. They do not subcontract! In a day we had new countertops, and a new sink and faucet. Their prices are excellent, but most importantly, their customer service is top notch because they genuinely care about their customers. We highly recommend working with them. They have a large selection of granite and other materials. All of the work is done in- house by their own employees.
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Santa Wolski
Date: 2021-08-12 17:15:30
These are the nicest people I've ever met. Hasan is a real professional. My counter tops are beautiful! He did an amazing job and it was a quick installation. If you're looking to make changes, I know you don't know me, but trust me when I tell you, Rome Granite is where you will want go. Great selection and prices. They take pride in their business and are extremely honest. I wish there were people in the world like they.
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Megan Anderson
Date: 2022-10-19 19:37:02
I can’t say enough great things about Rome Granite! I would recommend everyone to use their services. Hassan was wonderful to work with. He communicated in a very timely manner; very honest with us about the different products available and their wear/tear and up keep. Very flexible with availability to come out and measure existing countertops as well as the installation process. We had brand new gorgeous countertops in record speed. Their work is efficient and beautiful! Thank you Rome Granite!!! I can’t wait to get the rest of the kitchen remodel done so I can fully enjoy my wonderful brand new countertops!
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donna Ferrel
Date: 2024-01-19 17:52:53
Amazing!!!!! Look no further. Amazing team from first contact. Measured in my home ( custom counter we wanted).. came out and remeasured after we built support! Came on time on a day it was snowing!…2 hours in and out. Cleaned up too. So personable, friendly and efficient. Will be back when I need bathroom counters!!! Than you!!!!
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Edmund Mehlig
Date: 2021-08-27 21:44:53
We went to Rome by a referral and am I glad we did. Right from the get go Hassan was great to talk to, accommodating and made me feel like family and not just a customer. I highly recommend Rome Granite and Tile! They’re work is very high quality with outstanding customer service and pricing is excellent! I just had my kitchen completely redone and it was a very stressful project. When it came time to order the Granite, Hassan insured us his business provides exceptional customer service, quality work and we would have no issues. He was right. Again, I can’t emphasize enough and compliment the quality of work, customer service and feeling like family with Rome Granite and Tile. I’m looking forward to doing business with them again when we redo our bathrooms.
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Ella Daddona
Date: 2025-01-16 22:22:32
Very great experience working with Rome Granite. Hasan was great at communication and getting the job done in a timely manner. We appreciate it so much and will use them for future properties.
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Madelaine Motolese
Date: 2024-06-14 21:03:17
My husband and I are thrilled with the exceptional service we received from the owners and crew of Rome Granite Kitchen and Bathroom! The entire crew was incredibly supportive throughout the process of choosing our countertop and installation for our kitchen! We're filled with gratitude and proudly recommend Rome Granite Kitchen and Bathroom to all! Thank you!
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Abraham
Date: 2024-04-20 00:44:14
These guys are amazing. They have a great attitude and can really deliver. I am a contractor and always refer my customers to Hasan. He is persistent and knows what he is doing. In the photo they measured and installed the vanity top, the shelving in the niche, the top of the shower bench, and the curb in the shower. Not shown in the photo are the bedroom transitions from the same slab. Highly recommend this company for all things custom!
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Timothy Swan
Date: 2024-05-12 20:28:45
A+! Rome Granite did a stellar job on my quartz countertop! I would highly recommend! Very professional and installed in a timely matter!
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Frederick Longernecker
Date: 2023-10-25 11:17:59
What can we say about the team at Rome....they are exceptional! They work quickly, neatly and make sure that the job is done correctly....They are perfectionist. They do what they say they are going to do and more. We had them install new quartz countertops and full backsplash in our new kitchen. Hass and Andy took great care of us. They do it all templating, fabrication and installation. You deal directly with them from day one to completion of the job. we could not be more happy.
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Linda Buck
Date: 2023-06-13 19:31:08
We can't say enough good things about Rome Granite and would definitely recommend them. They did an excellent job with the installation, they were there the time they said they would be. We just decided today to get the person they recommend to do the backsplash instead of my husband installing it so thats not done yet. We are very pleased with the knowledge that they have and the expertise in their field. Thank you so much, we love our new counter.
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Trina M.
Date: 2023-01-30 02:19:00
I love dealing with Rome Granite. We use them for all of our homes we work on. We tried several other companies before finding them and none compare in customer service , quality and speed of service. Highly recommend.
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Toni L.
Date: 2022-12-21 19:47:55
Installed our quartz countertops and did an excellent job. I highly recommend Rome Granite and Kitchen.
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Robin C.
Date: 2020-11-25 22:20:36
Everything about the process went super smoothly. Everyone was wonderful to work with. I would recommend them to anyone and will only use them going forward! Thank you so much I love my new countertops!
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James T.
Date: 2020-11-11 13:47:01
Great customer service and top notch countertops. I never realized how many options there were with picking counters but the guys at Rome Granite made the process very easy! I would not hesitate to recommend they to anyone!
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C R.
Date: 2020-04-08 17:35:02
The absolute best customer service out of all of the surrounding granite places that we went to AND had the best prices! (We got quotes on the same color/level at all 3 places.) Hemi was thorough in explaining the differences in levels of granite, personally walked us around and showed us what was available and never pressured us into a deposit before we left with our estimate. Install day went super smooth, they explained how to properly care for the new countertop and were in and out way faster than I had thought it was going to be. My husband and I will definitely use Rome Granite in the future! Thank you guys so much for such a great experience! -Crystal & Josh
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Michael H.
Date: 2020-02-19 22:50:51
Rome granite is the best in the valley!! Best service and great prices! All around great! There selections are awesome and they work with you on price and availability. I've shopped around for granite and Rome was the best by far.
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Paul R.
Date: 2019-09-16 17:40:20
Hammy and his team are a great group of people. They always put the customer first and are the most professional and honest individuals that I have ever done business with. Highly recommend them for any type of stone work. They will not let you down.
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Jackie C.
Date: 2019-06-07 04:04:29
Last year, when our daughter and son-in-law were searching for granite for their new kitchen counter tops and island, they did a lot of research. They ultimately decided on Rome Granite. Knowing how picky our daughter is (and always looks for the best prices and quality), we took their advice and went with Rome Granite for our new kitchen counters. We are now in the process of remodeling our master bath and have gone back to Rome, due to the wonderful experience we had with them last year. Installation is scheduled for next week and an update will be posted. The owners and staff are extremely friendly, courteous, and helpful. Their prices were and still are excellent. They will work with you to find your dream granite at the best price. If you are looking for top-notch service, a cheerful staff, and great prices, take a trip to Rome Granite! Jackie (and Dave) Crowell Forks Township (Easton) Pt. 2 Bathroom Update 6/7 Our bathroom's new granite was installed and it is beautiful. The price we were quoted was exactly what we paid. I could not find anything comparable in quality for the price. Their workers did an excellent job! We also used one of their family/employees to help complete our bathroom project. Eli has been wonderful. He is extremely hard-working, honest, kind, and humble. I highly recommend him for any other projects you may have in updating a bathroom. He actually feels like a part of our family now! Bravo to Rome Granite! I will recommend you to anyone I know. Jackie (and Dave) Crowell
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Marie D.
Date: 2019-02-22 23:35:31
Customer service is the best. Always courteous and patient. For one project I ordered the wrong sink and they made appropriate adjustments to make it work which took additional time on their part but without additional cost. I've used them several times as I am updating my bathrooms and laundry room. Good selection without being overwhelming.
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Katrina H.
Date: 2018-09-20 19:20:58
We highly recommend Rome Granite! These gentlemen did not miss a detail. They helped us pick out the countertops to go with our new white cabinets, and the match is perfect. They kept their appointment times and did a beautiful job installing the granite. Their pricing is reasonable a there were no surprise costs. When doing business with Rome Granite, you will experience kind and honest people that you can trust. Very impressive company! And my dog loved them too. Love my countertops!
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Jessica D.
Date: 2017-07-19 23:45:57
Great experience from start to finish. We had visited nearly every granite place in the Lehigh Valley, including one more in KOP. Nobody was willing to do the job we wanted without putting a horrible seam in the middle of our large L (90x100!!!) in our outdoor island...except Hasan at Rome! Pair that with the BEST price (trust me...we got quotes from everywhere) and the most honest explanations and measurements (some places calculated our job at more than 15 square feet over what it was!), we knew we picked the right company. We couldn't be happier with our piece. Thank you, Hasan, for taking a risk with that large piece and boy, did it pay off! We can't wait for everyone to see it! The install today was smooth and the 4 men who came out did a wonderful job. (Check out pictures. The L with seating is ONE solid piece with tiny seam behind grill! Every other company said a seam AT the L was the only way. NOT Hasan!)
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Holly Z.
Date: 2017-06-24 19:32:07
These folks are the definition of professional! They did a wonderful job at a fair price. The installation crew was incredibly personable. I would use them again in a heartbeat.
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Daniel C.
Date: 2017-03-11 02:19:53
Hamza did a great job on my parents kitchen. Countertops. Professional and quick installation done right. Couldn't be happier with the job they did.
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Jocelyn T.
Date: 2016-10-26 19:23:58
From the moment we arrived at Rome Granite's showroom we were greeted with a professional and truly helpful attitude by Hemi. He took the time to understand what we were looking for to help ensure that we were getting exactly what we wanted and what made sense for our long term home goals. The prices were the best we found in the Lehigh Valley, and the service was unmatched by competitors. The installation team was on-time, incredibly friendly and very professional, and even with the need to cut in a few places, they left no mess behind. The granite is exactly what we wanted and fit perfectly! I would highly recommend Rome Granite to everyone!
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Elizabeth D.
Date: 2016-04-28 12:32:13
I want to start off with saying I had a great experince two thumps up Hamza was very proffesional and attentive to my needs. My kitchen looks FANTASTIC!!!!! I recommend Rome Granite 100%
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Rita V.
Date: 2015-08-29 13:44:28
They were helpful, courteous and helped me to get a great deal. Came in a timely manner and installed perfectly. I would recommend.
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Nick P.
Date: 2015-07-05 12:47:36
Quality work and excellent customer service from the first time we walked into their shop. They were very helpful and knowledgeable of their product. One of the owners, Hassan helped us majority of the time He was great! Never pushy ,letting us take our time in not only selecting the right granite for us,but also when selecting the company we were going to go with. The installation was done very professionally. They were clean and friendly and took their time ,not leaving until the work was complete and we were satisfied. Would highly recommend them and would definitely use them again. Melissa P.
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Jelissa D.
Date: 2015-06-01 22:00:44
These guys are the best! We are new pa residents, moved from nyc looked up a few vendors on the net. Had a few places to check out n these guys were my first stop. Well they were my only stop! The customer service was amazing, price unbeatable and I love my counters guys were beyond professional came in did their job cleaned up and were on their way. I'm deff going back when we redo our bathrooms couldn't be happier. Thx guys
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JoAnn C.
Date: 2014-10-19 20:52:17
We just had our kitchen granite countertops installed by Rome. We selected Rome after checking other companies in the area. Rome had the best prices, and included a free sink. They explained everything, took their time with us and were very professional. Everyone was totally nice and we did not have to wait long for the installation. The installers were friendly and left our kitchen sparkling. Great guys to work with. We highly recommend them! Thanks for a super job! JoAnn & Cecil in Emmaus
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Vinnie S.
Date: 2018-08-06 22:12:44
Nice selection, but not overwhelming like other places we visited. Customer service was excellent and didn't feel rushed to make a decision right away. Arrived for appointment and was very professional. Knowledgeable about their industry and nice to work with. Lehigh Valley customer
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C M.
Date: 2014-12-23 14:32:37
Simply put, I don't know where to begin. I originally made a "deal" to have another granite dealer supply and install my granite countertop, All Tile & Stone in Allentown, PA. ATS made some poor decisions as a business, never returned my phone calls and in the end, I'm out a good amount of money which I'll probably never see again. As it turns out, Rome Granite was the actual cutter/installer of my original order. ATS was just a middle man. When Hasan, with Rome Granite, came to install the original countertop, he informed me that the dimensions which Rome Granite were supplied with, were wrong. Hasan, one of the top guys in Rome Granite, along with the other owners of Rome Granite, tried taking the issue up directly with ATS in my behalf, but never had their phone calls returned. In addition, ATS bounced a check to Rome Granite to pay for the first cut/installation. Hasan and his team worked directly with my family, "took the bull by the horns" recut another slab (at the best discount they could offer), and installed it within a week, during the week of 2015 Christmas. The turnaround time of their service was not required, not needed, but they wanted to make a wrongly treated customer corrected. They simply took care of us! The countertop is PERFECT. All dimensions are correct, the hand craftsmanship is excellent, their response was incredible, and their entire installation crew was outstanding. I cannot say enough about this company, honestly. If you want a beautiful granite countertop, with good service and craftsmanship, my suggestion would be to consider Rome Granite as a top choice. Their team is originally from Russia, and this company is founded like companies used to be in America. They want to earn your business, and use their customers as their future references.
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Trish H.
Date: 2014-08-11 21:56:45
Had granite kitchen counters and island installed by Rome Granite and Tile.Great prices .The installers were on time,professional and pleasant,neat workers who left the kitchen clean.Needed to have a couple of minor adjustments done and they were taken care of in less than a week after install. Based on our experience we would recommend them .
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Patti S.
Date: 2021-04-10 17:54:19
First the granite is nice ALL granite is. The price we were quoted in November was $800 dollars less than in March. We didn't mind waiting. They came to install late. The one piece had a measuring issue which was replaced. Two of the pieces were installed one a very large piece even thought they did not fit correctly on the cabinets. They shoved the large piece INTO the wall. Now we have have a hole there. They could have said there was a problem with the cabinets or the wall and did not. NOW we have to find some one to come in and lift the granite fix the cabinets and replace it. It looks like CRAP!!!! RUN!!! If you can somewhere else. It cost $800 more NOW its gonna cost even more to pay another contractor to fix it.
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Jane W.
Date: 2017-09-26 14:43:46
Very disappointed with their service !! I signed a contract with them on March 18, 2017. We have a small galley kitchen. So many problems, ++ I was given the wrong edge which we paid for and never a mention of a credit for that. The owner's response was: they couldn't do the 1/2 " bevel ( then why did he take payment for it and it was stated in the contract ) ++ The overhang was incorrect, one end of the counter was 1 1/2", the end of the other the overhang was 1/2" . The owner's response was: they were old cabinets and out of square. We do have an old farm house however the cabinets were installed 2004. He never took a template ! The installers actually pushed the granite into the wall hard enough to do damage to the drywall. ++ The grain of the granite on the other side on the stove was going the wrong way. The owner's response was: some people don't mind that the grain is going in different ways It wasn't until May 27 that some of the mistakes were corrected. Because of some many mistakes and the length of time we waited to have these corrected it was promised that the backsplash would be done for free. I was very happy with that agreement and a worker from the company came out on July 9 to do the work. did a nice job... however, he never came back to do the grouting. I have sent many text messages, phone calls, emails to their worker and the owner but have never heard back from either so last week, September 12, we have to hire someone else to do the grouting. I am a very patient person and not a complainer but they did me wrong and I wouldn't want anyone else to go through what I went through. I would never recommend this company !!!
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Mark T.
Date: 2014-11-20 12:04:02
Terrible service quality installation and customer service. Never will use them. Screwed up in every facet. Broken piece has yet to be replaced. It's been over a year. It all started when owner didn't take proper measurements and didn't use a templet. The installers tried sticking me with poor cut pieces. What a scam
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Andrea G.
Date: 2014-03-06 23:28:10
I contracted Rome Granite and Tile to instal my kitchen counters. The product we chose was granite in the color of black tans creams and white. When they came to install the granite it was purple grey and off white with a slight hint of tan. We brought it to the attention of the installer and even showed our sample to them and put it against what they brought. We tried to get Turkay to come to our house to see the problem he did not come. He called the next morning and still would not come to the house. His solution is for us to go see the pieces that are left from the cut slab. What purpose does that serve I have the pieces they left at my house. The installer stated as he was leaving that in the morning we would realize it was the right product. So we are now out $1360.00 deposit and have to uninstall what they left here and have a kitchen that is not finished.
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Dennis W.
Date: 2012-12-19 20:50:09
They did a faulty installation that was not level and left a gap between my cabinets and the counter. They said my cabinets were not level and that was the reason. The cabinets and floor were checked and were level and since the counter was higher on one end than the other and was and is still not level, it could not possibly be the cabinets causing the gap. They did come out twice and could not resolve the issue, saying that if they had to rip it out someone would have to pay. They kept telling me that they do so many big jobs and mine was so small that that they did not care if they messed up a small job as I was only doing this once (52 square feet and backsplash). They also were very sloppy and did not clean up. This is after they did not show for their appointment to measure and after they measured and showed up with the counter ,they had measured wrong and would have to order more stone to redo the install while I waited another week to complete this sloppy job. if you are a homeowner looking for a great job at a fair price I would recommend that you look elsewhere. I am sure that they do many jobs without incident but the true test of a concerned business owner is how they deal with their customers when something goes wrong. These guys look to point the finger at everyone but themselves and will not stand up to their committment for customer satisfaction as they say and advertise on their website. So take your chancesand beware if you deal with them.
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FAQ About Rome Granite Kitchen & Bath Designs — Based on Independent Research
What materials can I order a countertop from Rome Granite Kitchen & Bath Designs?
What types of spaces does Rome Granite Kitchen & Bath Designs fabricate countertops for?
What shapes of kitchen countertops does Rome Granite Kitchen & Bath Designs fabricate?
What countertop design styles does Rome Granite Kitchen & Bath Designs most often implement in Allentown, PA?
What is the service area of Rome Granite Kitchen & Bath Designs?
What types of clients does Rome Granite Kitchen & Bath Designs work with?
Does Rome Granite Kitchen & Bath Designs have its own countertop fabrication facility?
Does Rome Granite Kitchen & Bath Designs offer any discounts on countertop fabrication in Allentown, PA?
What is the price category of Rome Granite Kitchen & Bath Designs in Allentown, PA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Rome Granite Kitchen & Bath Designs?
What is the fabrication and installation timeline for a countertop at Rome Granite Kitchen & Bath Designs?
How long does it take Rome Granite Kitchen & Bath Designs to prepare a quote for countertop fabrication and installation?
Does Rome Granite Kitchen & Bath Designs offer cutouts for sinks, cooktops, or other elements?
What guarantees does Rome Granite Kitchen & Bath Designs provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Rome Granite Kitchen & Bath Designs. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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460 Allentown Dr, Allentown, PA 18109