Rocky Mountain Stone Co Inc

Source: Google

Clint Whiteman

Date: 2026-10-24 17:08:58

Leonel with RMS was super helpful! He paid close attention to detail, communicated wonderfully, and was very patient. .

Read more

Source: Google

Lee Orosco

Date: 2026-10-16 22:16:43

Leonel was professional, kind, and prompt!

Read more

Source: Google

Jamie Walton

Date: 2026-10-16 20:51:18

Our in home experience with Rocky Mountain Stone started with Leonel, and he was awesome when getting our template done! He made sure we were well informed and when we had a minor set back he tried to move mountains to work with us. We were then taken care of by James and Manuel; they were exceptionally professional! They were informative and really seemed to care that our kitchen counters were perfect. This project has been stressful for my family but James and Manuel took their time to explain the process and make sure we were happy and comfortable through out the installation. We could not have asked for better installers and will be recommending Rocky Mountain Stone to everyone we know who needs work done!

Read more

Source: Google

Kelli Dorotik

Date: 2025-01-14 07:32:11

Do NOT believe verbal quotes or promises. Family business does NOT honor them anymore. The father's word was good & true. The son's is not. No more honor in this "family" business. I and a friend spoke with owner's son who promised many perks. We shook hands to seal the deal. When counters arrived, I'm informed I received wrong information. The promises were not in writing. Therefore, none are honored. Spoke with son again & he denies all. $2,000 job turned into $4,000. Product is beautiful, but definitely NOT worth the end cost.

Read more

Source: Google

A G

Date: 2025-01-07 03:28:09

So far so good. Today Leonel came out to measure for my new countertops. He was a pro and seemed to really know what he was doing. Later, I called Rocky Mountain Stone with a question about my order and Gabe patiently answered all my questions. He was so helpful and nice.

Read more

Source: Google

Steve Derebey

Date: 2024-12-22 00:19:33

Outstanding work by Manuel and Miguel installing our new stone countertops! They were fast, efficient, and very careful to get everything perfect for us! Rocky Mountain Stone has been awesome to work with in getting this project complete!

Read more

Source: Google

Veronica Engbrock

Date: 2024-11-20 02:51:15

I have to say you all are amazing. I had a great experience with Chase, Rafael and Richardo. The job they did on my countertops were absolutely beautiful. I couldn’t ask for any better. Your staff were very pleasant and professional. I highly recommend you all.

Read more

Source: Google

Jeannette Tripp

Date: 2024-10-24 20:58:42

Aaron Green & Jacob did a great job. I changed the design last minute and Aaron was easy to work with. He knew that I wanted something more. He suggested the herringbone design which I love. I am so happy the way it came out!!! Great Job you two!!

Read more

Source: Google

Barbara Velasco

Date: 2024-10-18 00:21:26

Leonel did a thorough job and explained everything to me. Jesus Reyes and Manuel Hernandez did a fantastic job on my kitchen countertops! They were punctual, neat, and precise. They turned out perfect.

Read more

Source: Google

Lee 72

Date: 2024-09-22 22:41:14

Started out good with selecting our countertop stone and getting pricing. But once the demo started it was a horrible experience. They were late for the demo and had to stop for a hour because one of their guys had to leave. Once done they left a mess. When install came they were late again. And also left a mess. We had issues with the veins of the stone not lining up. Because when we approved the layout we thought the veins would match up. No overhang on part of the stone. No vein bookmatch ends lining up. We were never told this about the island veins not lining up too. If we knew ahead of time maybe we would have chosen a different quartz. Tried to have someone come out to address our issue with that and they cancelled 3 times before finally seeing us and wasting our time with cancelling each time. And cancelled 10 minutes before the scheduled meeting. One guy came by and said he wouldn’t want this in his kitchen. Another said “It is what it is”. All we got was a 10% discount. Paying over 10k for a countertop we’d expect quality and excellent craftsmanship but that’s not was we got. We decided to go with RMS based on their reviews. Unfortunately not all of their jobs turn out good. And also make sure you check everything twice because they do not seem to care about making anything right and accept their faults. I was upset and had a few words with their GM. Tried calling the following day to apologize for the phone call the day earlier and they won’t even answer my call. By far the worst company we have worked with. Wouldn’t recommend anyone to them based on our experience.

Read more

Source: Yelp

Linda I.

Date: 2025-11-15 16:50:29

Elan spent quality time and patience helping with the design within my budget finding the perfect counter tops. All measurements were exact. Installation by Jesus and Carlos was professional and timely I highly recommend. I have used national chain stores in the past and always had issue with installation and quality of product. Not this time.

Read more

Source: Yelp

Justin S.

Date: 2025-04-30 21:39:38

I called just asking about drilling a hole in my countertop -- WHAM! The lady on the phone cuts me off, raises her voice, and snaps, "We don't do that unless you buy the whole system!" Then -- CLICK -- she hangs up. Look, I get that's not the service they offer, but wow... ever heard of customer service? She could've handled it way better. One quick call turned into a whole red flag. Not a great first impression -- felt more like a money-grab operation than a helpful local business.

Read more

Source: Yelp

Glen E.

Date: 2024-04-24 22:35:55

Glen E. Positive Experience: Earlier this month we purchased two remnants from Rocky Mountain Stone to be used in a bathroom renovation. Our Project Manager Chase Hanley was knowledgeable and helpful in guiding our decision, and easy to work with. The transaction was completed without issue. We had been shopping for just the right stones, and found their wide selection provided easy shopping in one place, and their pricing to be very competitive. The installation will be done through our contractor.

Read more

Source: Yelp

Rob M.

Date: 2024-04-15 16:15:49

If I could give negative stars I would, everything was fantastic until they got my money! Once that happened then no follow up from my rep Sierra, initially she was great! Then her unprofessional rudeness towards me was unexpected. She even told me in one conversation to be quiet when I asked a question! Then her Manager was just as rude She toldw me she would gladly cancel my order in a really condescending way. They kept giving Misinformation about my delivery. I kept having to keep calling to find out what was going on! I was told my work tops were there then not! I just couldn't trust anyone I spoke to! The day of my installation they never even turned up! I called a few hours later and they told me it was not scheduled for installation. Just BS! It was booked several weeks in advance. As for my tiles backsplash, Sierra ended up telling me to buy them myself at Lowe's! Even though I'd paid for the tiles already! I sent pictures of the tiles and info from Lowe's and she still said she couldn't find them! Not sure even if she tried! This was all done through the Costco program and if it wasn't for Costco, I'd be unsure if I'd get my money back! I asked the office several times, about my refund and felt like they were delaying. All in all a horrific experience! If you like stress after spending thousands of dollars and like doing your own follow up as your own project manager, and you like dealing with some unpleasant and unprofessional people then go here as you'll what you ask for!

Read more

Source: Yelp

Leslie A.

Date: 2023-11-21 23:17:20

Despite a slow (partly on our part) start and a couple of glitches with counter installation (corrected professionally & efficiently & perfectly) our project turned out great! We have beautiful new countertops and backsplash. The tile setters were exceptional. Aron Green & Jacob were professional, courteous and went above and beyond to make sure we were happy with the results.

Read more

Source: Yelp

Kristy W.

Date: 2023-10-07 15:27:26

I'm in the middle of my fourth bathroom remodel, using RMS to supply the countertops for the vanities. To begin with, I'm a total pain in the rear when it comes to what I want and when I want it, very high expectations. RMS supplied the granite, or marble, previously, so I knew I would go to them again for my primary bathroom reno. During this process, I changed my mind three times (in a week), but the level of service never wavered. I called or emailed everyday and I although they didn't drop what they were doing to accommodate me, they did supply the information in a timely manner. The three previous countertops where completed with quality craftmanship and I'm expecting the same for these (two vanities). I highly recommend RMS and plan to use them again when it comes time to do my kitchen remodel.

Read more

Source: Yelp

Gil G.

Date: 2023-05-18 18:05:04

This is a follow-up review of RMS. A couple of years ago, we had our entire kitchen counters replaced by RMS with quartz countertops. The quality and craftsmanship were perfect! There was a slight flaw in one of the measurements where they had to cut the quartz countertop again, but it wasn't a big deal. When we purchased the quartz countertops, we included the kitchen sink and faucet option. We were told that the faucet was under a lifetime warranty, which I wanted because they do wear out and I wanted this to be a simple solution down the road. Over two years now, the faucet has become harder and harder to open and close. It's gone to where we have to use a lot of force to open it or close it. This has caused the faucet to work its way loose from the countertop. I try tightening the nut that's underneath the counter, but I don't have the proper tools to reach it. I called RMS to set up an appointment to have someone come by and fix the loose faucet. After a couple of line transfers, the receptionist asked me to leave a voicemail message with the service manager, as he was already gone for the day. If I recall, it was only about 3:30 PM. I left a voicemail message with the service manager but never got a callback to schedule an appointment. I waited four business days. I called the second time, and the receptionist struggles to find my account and installation address and reroutes me again to the service manager's extension who never picks up, and I'm routed back to the receptionist. She put me on hold two more times to the point where I just got so fed up with it and hung up. Horrible, horrible customer service! I don't know if RMS is having personal and staffing issues but improvement is needed. I guess I'm just going to go down to a plumbing supply store and purchase the tool for myself as I know this is eventually going to happen again. The faucet that was installed was not of the best or finest quality. I may just end up replacing the faucet myself in a couple of years with a much nicer model. We paid a ton of money for our quartz countertops and I'm very disappointed in RMS. We have two more condos that we are going to remodel and I was going to go through RMS but now I'm going to look for a new vendor. Wish me luck.

Read more

Source: Yelp

Ned S.

Date: 2022-09-15 01:20:42

Roxky mountain just completed our kitchen and outdoor BBQ. Did a very nice job but Aaron who dod our tile work was amazing. Would use them again and would specifically ask for Aaron on the tile work.

Read more

Source: Yelp

Noel M.

Date: 2022-05-02 17:14:29

We used Rocky Mountain stone to do several countertops in a renovation. Everyone we dealt with there was helpful, responsive and professional. We initially went on a Saturday when there's only a couple of people there right before closing to look at their 'bone yard', (pieces left over from other jobs). They didn't hurry us but instead were helpful labelEd the pieces and told us what to do next. Karen, Juan were great and prices were good. Their lead time was fast and their templalters and installers did a good job too. Very happy with the work and would definitely recommend them and use them again.

Read more

Source: Yelp

Allegra H.

Date: 2022-03-24 21:00:13

I had Rocky Mountain Stone replace my countertops - put in quartz. The quartz is good but the service was not good. Their production people did a bad job, and the cut out for the sink left gaps in all four corners that had to be filled in, which should never had happened. When they came to do the repairs, the worker who put the sink back did not put it straight. Never got so much as an apology, and they left a mess both times they were here.

Read more