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Tacoma, WA City Rating: We have identified this city as the primary city for this contractor.

Rockwood & Granite Fabrication

since 2008

Examples of works performed by Rockwood & Granite Fabrication

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About Rockwood & Granite Fabrication — Ranked №3 Countertop Fabricator and Installer in Tacoma, WA

68.98

total score

The main rating value calculated from more than 30 indicators.
Exact value: 68.976328 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Rockwood & Granite Fabrication, founded in 2008, ranked number 3 in Tacoma, WA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Rockwood & Granite Fabrication among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Rockwood & Granite Fabrication: Total Score & Key Ratings

The Total Score of 68.98 out of 100 achieved by Rockwood & Granite Fabrication in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Rockwood & Granite Fabrication has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.84 out of 5.

You can read detailed information and evaluations from our independent research of Rockwood & Granite Fabrication’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Rockwood & Granite Fabrication directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Rockwood & Granite Fabrication

Custom furniture pieces add nobility to home interiors. Custom quartz countertops can freshen up bathrooms or kitchens. Rockwood & Granite Fabrication is a reliable enterprise that partners with private house owners and commercial companies to design modern solutions for their premises. Craftsmen treat quartz, granite, and marble to fabricate custom countertops. Natural stone properties are preserved, which guarantees countertop resistance to damage and durability. Original patterns ensure furniture piece uniqueness. Designers assist in creating matching drafts for particular room interiors.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.8

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.843556 out of 5.
criteria: 10

Staff friendliness

1

Poor

Staff Expertise

4

Very Good

Company Age

3.3

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

3

Standard

Deposit Level

2.6

Standard

Quote Time

5

Very Fast

Affordability

4.2

Below Average

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Rockwood & Granite Fabrication

Identifies as Latino-owned

Small business

In-store pickup

Assembly service

Repair services

LGBTQ+ friendly

Checks

Debit cards

Accepts Credit Cards

Latinx-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Credit cards

In store shopping

In store pickup

Delivery

Countertop Installation

Countertop store

Bathroom remodeler

Kitchen remodeler

Reviews about Rockwood & Granite Fabrication

All (15)

Google (9)

Yelp (6)

Source: icon-google Google
avatar

Lorie Merryman

Date: 2019-10-23 20:46:07

Rockwood just created and installed three countertops for us-one granite countertop and two quartz countertops. They provided excellent work and excellent customer service. Very quick turnaround time, too. We highly recommend Rockwood.

Source: icon-google Google
avatar

Jason Morgan

Date: 2017-03-09 20:23:35

I have worked with Huge for 5+ years ever since he was a small company. Hugo is a great guy and he always responds very fast as does everyone else that works for him. If you need granite, marble, or quartz countertops or bathroom showers or anything marble or granite related this is the place to call!

Source: icon-google Google
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Sarah Medberry

Date: 2023-01-25 22:52:41

I highly recommend Rockwood! We have used them on two separate occasions and they have done an amazing job. Hugo and team are helpful, friendly, and professional. I will definitely be using them again in the future.

Source: icon-google Google
avatar

Marianne B.

Date: 2023-12-01 20:50:06

Hugo and his team at Rockwood and Granite Fabrication did an awesome job of creating a granite hearth and surround for our fireplace. We appreciated Hugo’s ability to identify potential problems and skillfully address them. His meticulous attention to detail resulted in a finished product that was an improvement over our original plan. Prices at R&G Fabrication were reasonable and before Hugo went out the door, he resealed our kitchen granite (3 coats!!) at no additional charge. We look forward to working with him on future projects!

Source: icon-google Google
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Melisa Shuster

Date: 2021-07-09 17:54:06

We were very pleased with Hugo and his crew. Very understanding of what we wanted and knowledgeable about all aspects of the job. We would highly recommend Rockwood Granite to anyone looking for a quality installation and positive experience from the staff in the office to final results.

Source: icon-google Google
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Eileen Neely

Date: 2024-09-11 17:14:52

We have used Hugo and crew 3 times and it has always been a great experience. They are professional, timely and go the extra mile to make sure your project is completed as planned.

Source: icon-google Google
avatar

KSDI Jim Emperado Smith

Date: 2017-03-09 22:47:58

We’ve done business with Hugo and his dedicated team many times over the past 10 years and they continue to far exceed our expectations with their exceptional level of knowledge, expertise and overall quality of work. They very recently installed 2 CM marble walls in our Master walk-in shower which we are extremely pleased with and 3 CM on our custom cabinets and window sills located in the master bath and walk-in closet areas. We have been extremely happy with their professionalism and customer report. They are very conscientious and back their work 300 percent. They are by far “TOP” notch when it comes to performance and value and customer satisfaction. We highly recommend Hugo and his team to anybody that is looking for the best value, highest quality and exceptional customer service. Thanks Rockwood and as always we look forward to always doing business with you.

Source: icon-google Google
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Nancy Thornock

Date: 2017-02-22 18:15:01

Hugo and his team are the very best! Professional and timely, delivering exactly what they promise. They did both my kitchen and master bathroom in quartz and it turned out great!

Source: icon-google Google
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Ripley Claybourne

Date: 2023-12-17 17:43:27

Large selection and good prices ranging from budget friendly to more luxurious. You can have the materials or hire them to do the installation.

Source: icon-google Yelp
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Billiard V.

Date: 2019-01-12 19:49:31

Hugo and his team did a fantastic job cutting the granite and installing - including a windowsill backsplash. We were impressed with their attention to detail and desire to deliver quality workmanship. We felt like they really took pride in their work and went beyond seeing this merely as a job. This was evident with the mitre cut edges that gave a great look to our windowsill, and how they addressed an uneven wall. Very professional and easy to work with. They were flexible and committed to getting the job done well. Hugo also refinished our sinks- look brand new!

Source: icon-google Yelp
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Jonnie W.

Date: 2018-09-18 20:33:39

The only company we trust to do our granite. Hugo the owner is nothing short of amazing! Very conscientious, skilled and most importantly, honest. This is the second time we've used Rockwood to install granite in a home. We're repeat customers...that should tell you something!

Source: icon-google Yelp
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Dan B.

Date: 2017-12-02 19:23:46

Rockwood and Granite were simply amazing. Amazing staff throughout the process from quote through install. Friendly, timely and professional. No question I'd work with them again and recommend them to anyone. If you're reading this, stop your researching and call them for a bid. You'll be glad you did.

Source: icon-google Yelp
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Mariel L.

Date: 2017-07-05 19:26:56

.Rockwood Granite fabrication. They are very professional, prompt and did a fabulous job on my granite countertop.

Source: icon-google Yelp
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Levi L.

Date: 2017-02-03 19:27:30

These guys do amazing work. They were on time and went above and beyond with my kitchen countertops. I absolutely recommend choosing Rockwood.

Source: icon-google Yelp
avatar

Tbone S.

Date: 2018-08-14 21:25:42

Wrote these cats a detailed email. Included a photo of my fingernail sized chip that needed repair. Nice conversation on the phone with one of their people. Took their scheduling request with no questions and it was all good. $141. A week later, these chuckleheads claim they need to re-calculate - and pretend they've never heard of me before even though I'm in their book. Now they want close to $500 to do the repair. Go. Screw. Watch out here - they'll schedule you in a break when things are slow, but when they get a chance to go clip somebody - you're off the schedule and up for a re-calculation. Your estimate isn't worth the paper it's printed on. Unethical - at the least. Lord.

FAQ About Rockwood & Granite Fabrication — Based on Independent Research

What materials can I order a countertop from Rockwood & Granite Fabrication?

What types of spaces does Rockwood & Granite Fabrication fabricate countertops for?

What shapes of kitchen countertops does Rockwood & Granite Fabrication fabricate?

What countertop design styles does Rockwood & Granite Fabrication most often implement in Tacoma, WA?

What is the service area of Rockwood & Granite Fabrication?

What types of clients does Rockwood & Granite Fabrication work with?

Does Rockwood & Granite Fabrication have its own countertop fabrication facility?

Does Rockwood & Granite Fabrication offer any discounts on countertop fabrication in Tacoma, WA?

What is the price category of Rockwood & Granite Fabrication in Tacoma, WA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Rockwood & Granite Fabrication?

What is the fabrication and installation timeline for a countertop at Rockwood & Granite Fabrication?

How long does it take Rockwood & Granite Fabrication to prepare a quote for countertop fabrication and installation?

Does Rockwood & Granite Fabrication offer cutouts for sinks, cooktops, or other elements?

What guarantees does Rockwood & Granite Fabrication provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Rockwood & Granite Fabrication. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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