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About Rock Solid Granite — Ranked №4 Countertop Fabricator and Installer in Abilene, TX
46.86
total score
The main rating value calculated from more than 30 indicators.
Exact value: 46.856511 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Rock Solid Granite, founded in 2019, ranked number 4 in Abilene, TX in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Rock Solid Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Rock Solid Granite: Total Score & Key Ratings
The Total Score of 46.86 out of 100 achieved by Rock Solid Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Rock Solid Granite has a rating of 4.2 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.89 out of 5.
You can read detailed information and evaluations from our independent research of Rock Solid Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Rock Solid Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Rock Solid Granite
Furniture durability depends on the contractor’s trustworthiness. Rock Solid Granite is a certified business specializing in stone treatment and countertop production. The brand has a large warehouse with hundreds of slabs and a well-equipped factory where custom countertops are created. Original templates are created by the company’s designers; clients’ desires are the priority. To ensure perfect fitting, workers visit locations and measure rooms. All features of stone species are taken into account during the production process, which guarantees excellent serviceability. Order countertops near me here and enjoy the result.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
More info
Customer Feedback Score
4.2
The weighted average of all reviews from Google, Yelp, Facebook, and CoCo, factoring in the number of reviews for each source.
reviews: 13
Google
4
reviews: 8
YELP
n/a
reviews: n/a
Facebook
4.6
reviews: 5
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.9
The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 2.892593 out of 5.
criteria: 10
Staff friendliness
4
Very Good
Staff friendliness
We rate the staff friendliness of Rock Solid Granite as Very Good.
During our research, the staff at Rock Solid Granite demonstrated politeness and warmth, showing clear interest in the client’s inquiries. This interaction places them in the Very Good category.
Important:
Our rating is based on the personal experience of our mystery shopper with Rock Solid Granite’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Rock Solid Granite directly to better understand their approach to customer service.
Staff Expertise
3
Good
Staff Expertise
We rate the staff expertise of Rock Solid Granite as Good.
The staff member from Rock Solid Granite who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category.
Important:
This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Rock Solid Granite may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
1.8
Emerging
Company Age
Rock Solid Granite is an emerging company, established in 2019.
Our research showed that Rock Solid Granite began operating in 2019, placing it in the Emerging category. Over the years, the company has gained experience and continues to improve its services, solidifying its position in the market.
Important:
This information was gathered by our mystery shopper. We recommend contacting Rock Solid Granite directly to confirm the company’s age.
Own Office
5
Has Office
Own Office
We note that Rock Solid Granite has a dedicated office.
Our research revealed that Rock Solid Granite operates from a dedicated office. This demonstrates the company’s serious approach to business and provides added convenience for customers. Having an office is often perceived as a sign of professionalism and stability.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Rock Solid Granite directly to confirm the latest details.
Own Production
5
Has Prod
Own Production
We note that Rock Solid Granite has its own production facility.
Our research revealed that Rock Solid Granite operates its own production facility. This allows the company to maintain full control over the quality and timeline of their products while responding efficiently to client requests. Having in-house production is often seen as a sign of reliability and high professionalism.
Important:
This information was gathered as part of our mystery shopper research. We recommend contacting Rock Solid Granite directly to confirm the accuracy of this data.
Veterans Discount
5
Yes
Veterans Discount
Rock Solid Granite offers discounts for veterans.
Our research revealed that Rock Solid Granite provides special discounts for veterans. This demonstrates the company’s commitment to supporting veterans and its dedication to serving this group of customers.
Important:
This information was obtained as part of our mystery shopper research. We recommend contacting Rock Solid Granite directly to confirm the accuracy of this data.
Production time
4.7
Very Fast
Production time
We rate the production time of Rock Solid Granite as Very Fast.
Our mystery shopper research revealed that Rock Solid Granite quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Rock Solid Granite is an excellent choice for clients who value quick delivery.
Important:
Our evaluation is based on information provided by Rock Solid Granite during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Rock Solid Granite.
Deposit Level
3
Standard
Deposit Level
We rate the deposit level of Rock Solid Granite as Standard.
Rock Solid Granite requested a deposit of 50%, which aligns with the industry standard. This deposit level strikes a balance between the client’s commitment and the contractor’s confidence in starting the project.
Important:
Our evaluation is based on data collected through our mystery shopper research. The terms offered to our mystery shopper by Rock Solid Granite may vary for other customers depending on the situation. We recommend confirming the details and obtaining a formal proposal directly from Rock Solid Granite.
Quote Time
0
No Data
Quote Time
We did not receive quote preparation data from Rock Solid Granite.
Unfortunately, Rock Solid Granite did not provide information about quote preparation times as part of our mystery shopper research. This may be due to internal processes or other circumstances that prevented a response.
Important:
The lack of data on quote preparation time affects the company’s ranking position. However, Rock Solid Granite remains one of the top companies in the U.S., having achieved high results in other criteria. We recommend contacting Rock Solid Granite directly to clarify timelines and conditions.
Affordability
0
No Data
Affordability
We did not receive pricing information from Rock Solid Granite.
Unfortunately, Rock Solid Granite did not provide pricing details for products made from Calacatta Idilio quartz and Carrara Morro quartz as part of our mystery shopper research. This may be due to specific business processes or other factors.
Important:
This does not impact the excellent reputation of Rock Solid Granite, which is recognized in our rankings for other parameters. We recommend reaching out to Rock Solid Granite directly to obtain pricing details and further information.
Company services
Kitchen
To order
Bathroom
To order
Outdoors
To order
Commercial
To order
Fireplaces
To order
Sill rail
To order
Additional benefits of Rock Solid Granite
Wheelchair accessible entrance
Wheelchair accessible parking lot
Granite supplier
Reviews about Rock Solid Granite
All (8)
Google (4)
Facebook (4)
Source:Google
Robert Custer
Date: 2023-06-16 11:54:02
Sam took great care of us. He kept his informed throughout the process, did great work, and was able to do it weeks ahead of his competitors at a fair price. He was very upfront with any additional costs we might incur and everything was spelled out in a contract. I would definitely use Rock Solid Granite again!
Read more
Source:Google
Samantha Timms
Date: 2023-04-22 15:22:39
Constantly had to msg them to ensure installation then during installation they destroyed my brand new vanity and the wall surrounding it. When I brought this to their attention, I was told to get “texture in a can” to spot fix the wall & was told they would repair the vanity but they have contributed to be a no show.
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Source:Google
Marisela Dehoyos
Date: 2019-03-18 17:51:50
Y’all did such a great job with my countertops!! I love them! Thank y’all so much!
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Source:Google
Sandra Hernandez
Date: 2021-09-28 15:55:25
Just wanted to explain my rating! Owner gave me a price, I ask him if there was any other fee’s I needed to know about, he replied no! I find out later he doesn’t put the plumbing together so he charged me 100. Extra for that ( claims he forgot to tell me)His employees broke my wall and he said that wasn’t he’s Responsibility to fix it, he said that happens. Then he said he would fix it, 2 months passed and still never fixed it. I told him not to fix it, I would pay someone else to fix what his company messed up! I have text to proof my conversation……too bad I had paid him in full if not I wouldn’t have paid him.
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Source:Facebook
Lance Vines
recommends
Excellent Price & Excellent Quality!
As a real estate investor, Rock Solid Granite has become my go-to. I've quit using formica due to his great rates. I highly recommend Sam and his crew!
Read more
Source:Facebook
Beau Holcombe
recommends
Awesome job!! Reliable and professional thank you!!!
Read more
Source:Facebook
Allen Hernandez
recommends
Thanks to you guys for your work today my family and I greatly appreciate you!
Read more
Source:Facebook
Samuel Renteria
recommends
Good work great quality. 3253339075
Read more
Source:
FAQ About Rock Solid Granite — Based on Independent Research
What materials can I order a countertop from Rock Solid Granite?
During our independent research, we found that Rock Solid Granite offers countertop fabrication using most of the popular types of natural and engineered stone available in the US. The most commonly used materials include engineered quartz, marble, granite, quartzite, soapstone, and onyx — these are the materials most frequently chosen by Rock Solid Granite’s clients in Abilene, TX for kitchens, bathrooms, outdoor areas, and commercial spaces in 2025.
If a client requires a less common material, the desired stone is ordered from a supplier, allowing the project to meet the customer’s specific requirements. This approach enables the company to complete both standard and unique designer projects.
What types of spaces does Rock Solid Granite fabricate countertops for?
According to our research, the company fabricates stone countertops for both residential and commercial spaces. The most in-demand options are, of course, kitchen countertops in private homes, bathroom vanities, as well as outdoor kitchens and BBQ areas. In addition to that, the company manufactures countertops for commercial spaces such as offices, retail stores, hotels, restaurants, and even medical facilities.
Thanks to its experience, Rock Solid Granite is ready to fabricate and install stone countertops in virtually any residential or commercial space — even if the specific type of room wasn't mentioned among the most common ones.
What shapes of kitchen countertops does Rock Solid Granite fabricate?
Our rating analysts thoroughly reviewed the portfolio of completed projects by Rock Solid Granite, which features various types and shapes of stone kitchen countertops fabricated by the company. Among the completed projects are classic straight countertops, L-shaped and U-shaped corner configurations, kitchen islands, and countertops with a breakfast bar.
The examples we studied confirm that the company is capable of fabricating and installing countertops in virtually any shape — tailored to the kitchen layout, design objectives, and customer preferences.
What countertop design styles does Rock Solid Granite most often implement in Abilene, TX?
Our research has shown that the company works with the most popular stone countertop styles in the U.S., including modern, traditional, transitional, minimalist, industrial, farmhouse, luxury, and coastal. These styles are currently in high demand among clients across the country.
Our analysts reviewed the company’s portfolio and customer feedback and confirmed that Rock Solid Granite successfully handles a wide range of design tasks — from clean, minimalist solutions to luxurious interior compositions featuring expressive stone textures.
What is the service area of Rock Solid Granite?
The company’s office is located at 524 S Treadaway Blvd, Abilene, TX 79602, but its work is not limited to just the city of Abilene, TX. Like many participants in our rating, the company accepts orders, provides on-site measurements, and installs stone countertops within a radius of up to 50 miles from its main location — including neighboring cities, suburbs, and residential communities.
If you’d like to confirm whether your location is covered, simply contact the company through our website: submit a request, give them a call, or send a message directly via messenger.
What types of clients does Rock Solid Granite work with?
Like many participants in our rating, Rock Solid Granite works with a wide range of clients — from private homeowners to professionals in the construction industry. Their clients include families planning a kitchen or bathroom renovation, contractors, developers, and owners of cafés, restaurants, hotels, and other commercial properties where stone countertops are needed.
For interior designers and contractors, Rock Solid Granite often offers special partnership terms — such as discounts or priority fabrication timelines. To confirm the details, we recommend contacting the company through our website using any convenient method.
Does Rock Solid Granite have its own countertop fabrication facility?
As part of our independent research, we attempted to determine whether Rock Solid Granite has its own natural stone countertop fabrication facility. Our analyst contacted the company as a mystery shopper, but unfortunately, we were unable to obtain a clear answer — the calls and messages either went unanswered or did not provide the necessary information.
The absence of confirmed data about fabrication should not be seen as a negative sign. In our experience, it is not uncommon for companies to miss some incoming inquiries or choose not to disclose such details during initial contact.
Does Rock Solid Granite offer any discounts on countertop fabrication in Abilene, TX?
Yes, based on the results of our research, Rock Solid Granite offers discounts for veterans — this information was confirmed by a company representative during a conversation with our mystery shopper. We believe this isn’t the only discount available: like most participants in our rating, the company may offer personalized terms — especially during national holidays, seasonal promotions, or for large-scale projects.
We recommend confirming the details directly: submit a request, call, or message the company through our website — and don’t forget to ask about current discounts. In many cases, contractors are open to discussing individual terms.
What is the price category of Rock Solid Granite in Abilene, TX?
Unfortunately, as part of our independent research, we were unable to obtain pricing information from Rock Solid Granite. Our mystery shopper attempted to contact company representatives to request a quote for the fabrication and installation of a stone countertop measuring 83.4 square feet. However, they were either unable to reach anyone by phone, or never received the promised estimate after the initial conversation.
We want to emphasize that the lack of response or data does not necessarily reflect the quality of the company's work. In our experience, some contractors are simply unable to respond to all inquiries in time or prefer to discuss pricing only in person. To get accurate and up-to-date pricing for your project, we recommend reaching out to the company directly through our website — submit a request, call, or message them — and ask for a personalized quote.
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Rock Solid Granite?
Yes, according to our research, Rock Solid Granite offers free consultations and project estimates — this is standard practice across the industry. Like most contractors in our ranking, the company provides free on-site measurements, advises on material selection and configuration, and prepares a detailed quote for the fabrication and installation of your stone countertop.
To receive a consultation and a free estimate for your new countertop, submit a request on our website, call the company, or send a message via messenger.
What is the fabrication and installation timeline for a countertop at Rock Solid Granite?
According to our independent research, Rock Solid Granite in Abilene, TX offered one of the fastest fabrication and installation timelines for a stone countertop — just 10 business days. Acting as secret shoppers, our analysts contacted the company with a request for the fabrication and installation of a stone countertop measuring 83.4 square feet. A company representative informed us that the entire project could be completed in just 10 business days, which allowed us to categorize this contractor as having a fast turnaround time.
Please note that the timeframe quoted to our secret shopper may differ from what you are offered, as the production timeline depends on many factors — including project complexity, chosen material, and the company’s current workload. We recommend confirming the current timeline directly by submitting a request, calling, or messaging the contractor through our website.
How long does it take Rock Solid Granite to prepare a quote for countertop fabrication and installation?
According to our research, Rock Solid Granite in Abilene, TX prepared a project estimate within 10 days. After a phone call, our mystery shopper sent a request to the company’s representative, including a countertop project of 83.4 square feet, and received a detailed quote for the fabrication and installation of the countertop. This speed of response allowed us to classify the company as one with a very fast quote preparation time.
It’s important to note that the time required to prepare an estimate may vary depending on the company’s current workload, the complexity of the project, and the chosen material. We recommend submitting a request, calling, or messaging the company through our website to get a personalized quote and clarify the current turnaround time.
Does Rock Solid Granite offer cutouts for sinks, cooktops, or other elements?
Yes, like most professional contractors in the market, Rock Solid Granite performs cutouts and countertop preparation for various components — both standard and modern. According to our findings, these services are typically included in the overall project estimate. The standard scope usually covers cutouts for sinks (undermount, drop-in, or farmhouse) and holes for faucets or other plumbing fixtures. Additional cutouts — such as for cooktops, hidden or pop-up outlets, built-in wireless chargers, or other accessories — are discussed individually at the project planning and estimating stage.
It’s important to note that while the cutouts and countertop preparation are usually performed by the company, the installation of electrical and plumbing fixtures (such as faucets, outlets, or appliances) may not be included in their scope of work and could require licensed professionals. We recommend clarifying this point when placing your order.
To avoid misunderstandings, ask for a detailed estimate with a breakdown of all services: cutout pricing, installation, and any add-on options. This will ensure project transparency and help you clearly understand what you're paying for.
What guarantees does Rock Solid Granite provide for its work?
According to our information and industry practice, Rock Solid Granite, like most participants in the ranking, provides a workmanship warranty valid for 1 year from the date of countertop installation. This period is usually specified in the contract. We do not rule out that the company may have extended warranty terms (2 years or more), however, during our research, we did not receive confirmed data from the contractor regarding the duration and scope of its warranty.
The contractor’s warranty covers defects in fabrication and installation, such as uneven or separating seams, leveling and fastening issues, detachment or sagging of an undermount sink, flaws in edge finishing and cutouts, premature failure of seam materials, and cutouts that do not match the approved design. Warranty coverage does not include damage from use (thermal shock/burn marks from hot cookware, chips or cracks caused by impacts), stains and acid etching (for marble), wear due to insufficient maintenance or lack of sealing, natural characteristics of stone (veins, micro-pores, variations in shade/pattern within tolerances), shifts caused by base deformation, or any modifications performed by third parties.
The material warranty is provided by the manufacturer or the official stone supplier. Engineered quartz brands often offer a limited “lifetime” warranty for residential properties (subject to registration and compliance with care guidelines). For sintered surfaces, typical warranty periods range from 10 to 25 years. Natural stone usually does not come with a factory warranty — its quality of fabrication and installation is covered by the contractor’s warranty. The term and scope of the warranty depend on the project and materials — contact Rock Solid Granite in any convenient way on this page to get the current terms.
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Rock Solid Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources.
If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
Rock Solid Granite is a trusted participant in our ranking, known for its exceptional quality of work and outstanding service.
Contact them today in the way most convenient for you to get a free estimate for your project.
We’d appreciate it if you let Rock Solid Granite know that you found them through the National Ranking Countertops Contractors!