

Rock-It Surfaces Inc.
since 2002
Examples of works performed by Rock-It Surfaces Inc.




















About Rock-It Surfaces Inc.
total score
Exact value: 55.810645 out of 100.
The firm specializes in fabricating countertops out of natural stone. The skilled artisans can manufacture any kind of marble or granite countertops you can envision to perfectly complement your home's existing decor. Quartz products from many different manufacturers are sold there. You can also choose a natural slab that has been carefully sourced from different parts of the world. The president of this countertop business has over 14 years of experience working with granite and quartz. If you follow his suggestions, you'll have an easier time spotting great work and avoiding pitfalls. For countertops, a standard thickness of 3cm (1 1/4") is used. That's more substantial than their rivals', who use thinner materials but keep the glued-on edge.
Customer Feedback Score
4.7
reviews: 254
4.8
reviews: 109
YELP
4.7
reviews: 138
4.4
reviews: 7
CoCo
n/a
reviews: n/a
Mystery Shopper Report
2.4
Staff friendliness
1
Staff friendliness
We rate the staff friendliness of Rock-It Surfaces Inc. as Poor. Based on our mystery shopper research, the staff at Rock-It Surfaces Inc. showed minimal interest in interacting with the client. Communication was neutral and lacked engagement or effort to assist. This evaluation places them in the Poor category. Important: Our rating is based on the personal experience of our mystery shopper with Rock-It Surfaces Inc.’s staff. This rating may vary for other clients depending on the specific staff member or situation. We recommend contacting Rock-It Surfaces Inc. directly to better understand their approach to customer service.
Staff Expertise
3
Staff Expertise
We rate the staff expertise of Rock-It Surfaces Inc. as Good. The staff member from Rock-It Surfaces Inc. who spoke with our professional mystery shopper demonstrated good knowledge of the product or service, providing answers to most questions. Their level of preparation met industry standards and provided sufficient confidence to the client. We placed them in the Good category. Important: This rating reflects the professionalism of the specific staff member who interacted with our mystery shopper. The expertise of other staff members at Rock-It Surfaces Inc. may vary. We recommend contacting the company directly for more comprehensive information.
Company Age
4.1
Company Age
Rock-It Surfaces Inc. is an experienced company, operating since 2002. Our research revealed that Rock-It Surfaces Inc. began operating in 2002, placing it in the Experienced category. Companies with this level of experience typically have a strong client base and consistently deliver high-quality services. Important: This information was obtained as part of our mystery shopper research. For confirmation, we recommend reaching out to Rock-It Surfaces Inc. directly.
Own Office
0
Own Office
We were unable to confirm whether Rock-It Surfaces Inc. has a dedicated office. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Rock-It Surfaces Inc. operates from a dedicated office. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Rock-It Surfaces Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Rock-It Surfaces Inc. directly for more information.
Own Production
0
Own Production
We were unable to confirm whether Rock-It Surfaces Inc. has its own production facility. Unfortunately, as part of our mystery shopper research, we were unable to confirm whether Rock-It Surfaces Inc. operates its own production facility. This may be due to unanswered calls or messages. Important: The absence of data impacts the company’s position in our ranking. However, Rock-It Surfaces Inc. remains one of the top companies in the U.S., having achieved high scores in other categories. We recommend reaching out to Rock-It Surfaces Inc. directly for more information.
Veterans Discount
1
Veterans Discount
Rock-It Surfaces Inc. does not offer discounts for veterans. Based on our mystery shopper research, we found that Rock-It Surfaces Inc. does not provide special discounts for veterans. This may be due to the company’s policies or a lack of demand for such offerings. Important: This information is based on data collected by our mystery shopper. Company policies regarding discounts may vary. We recommend contacting Rock-It Surfaces Inc. directly for confirmation.
Production time
4.7
Production time
We rate the production time of Rock-It Surfaces Inc. as Very Fast. Our mystery shopper research revealed that Rock-It Surfaces Inc. quoted a project completion time of 10 days. This is the fastest possible time, placing them in the Very Fast category. Rock-It Surfaces Inc. is an excellent choice for clients who value quick delivery. Important: Our evaluation is based on information provided by Rock-It Surfaces Inc. during our mystery shopper research. The timeframes quoted to our mystery shopper may differ for other clients depending on the complexity of the project and the company’s current workload. We recommend confirming details and timelines directly with Rock-It Surfaces Inc..
Deposit Level
0
Deposit Level
We did not receive deposit information from Rock-It Surfaces Inc.. Unfortunately, Rock-It Surfaces Inc. did not provide information about their deposit requirements as part of our mystery shopper research. This does not exclude them from our ranking, as they have been recognized for their excellence in other criteria.
Quote Time
2.5
Quote Time
We rate the quote preparation speed of Rock-It Surfaces Inc. as Average. According to our mystery shopper evaluation, Rock-It Surfaces Inc. provided a quote within a standard timeframe. This performance places them in the Average category, demonstrating consistency in their workflow. Important: Our evaluation is based on data collected through mystery shopper research. The quote preparation time experienced by our mystery shopper may differ for other clients depending on the company’s workload and project specifics. We recommend confirming details and timelines directly with Rock-It Surfaces Inc..
Affordability
4.5
Affordability
We rate the price level of Rock-It Surfaces Inc. as Low. Our mystery shopper research revealed that Rock-It Surfaces Inc. offers one of the most affordable pricing options in the city. For the requested item made from Calacatta Idilio quartz, the company quoted a price of $89.4 per square foot, while for Carrara Morro quartz, the price was $90.4. These prices fall into the Low category, making Rock-It Surfaces Inc. an excellent choice for budget-conscious customers. The total price for the finished and installed product measuring 83.4 square feet was $7456 for Calacatta Idilio quartz and $7539 for Carrara Morro quartz. Important: Our evaluation is based on data collected through mystery shopper research. The terms offered to our mystery shopper may vary for other customers depending on the situation. We recommend confirming the details and obtaining an updated quote directly from Rock-It Surfaces Inc..
Company services
Kitchen

Bathroom

Outdoors

Commercial

Fireplaces

Sill rail

Contact Rock-It Surfaces Inc. for a Free Estimate

947 Rancheros Dr, San Marcos, CA 92069, United States
Additional benefits of Rock-It Surfaces Inc.
Small business
Delivery
In-store pickup
Onsite services
Wheelchair accessible entrance
Wheelchair accessible parking lot
Assembly service
Service guarantee
LGBTQ+ friendly
Checks
Credit cards
Debit cards
NFC mobile payments
Accepts Credit Cards
Open to All
In store shopping
In store pickup
Countertop Installation
Countertop store
Countertop contractor
Granite supplier
Kitchen remodeler
Marble contractor
Marble supplier
Natural stone supplier
Stone cutter
Stone supplier
Reviews about Rock-It Surfaces Inc.
All (68)
Google (14)
Facebook (5)
Yelp (49)

Mary Marsh
Date: 2023-10-11 21:22:36
Just had our countertops installed by Rock It. Great experience and I highly recommend. We picked the color and they took care of everything else. Our first set of slabs came in damaged and Steven did a great job of inspecting them and sending them back. We ended up with MSI concerto for the color which has a nice concrete look.
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SMH
Date: 2024-08-15 14:16:07
Steve and the team at Rock-It Surfaces are absolutely top notch! From the moment we walked into their showroom we were treated wonderfully! Steve took the time to sit down with us and discuss what our vision was for our kitchen. He answered all of our questions and walked us around his yard as we picked out just what we wanted. We found the most beautiful pieces of marble I had ever seen! Steve came to the house, completed all of the measurements and his team returned a week later with the most beautiful countertops I have ever seen! Installation went perfect as well. The guys were definitely experts in their craft! The marble countertops are 3cm thick and of the highest quality! If you are in need of countertops for any area of your house, you really really should choose Rock-It! You’ll be glad you did!!!
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paul catalano
Date: 2023-12-23 20:57:40
These guys did a great job. I was really impressed with the price too. It improved the overall look of my kitchen remodeling. I am doing another project in February and will definitely be calling them back
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Helen To
Date: 2023-09-15 23:45:54
Steven, Richard, and the installation team at Rock-It did a great job with the countertops and backsplash for our kitchen remodel. We didn't have any upper cabinets in our new kitchen layout and wanted to bring the countertops up and to do a full wall backsplash. Steven tried to talk us out of it at first, but we wanted to do it and I'm happy to report that it looks amazing! Richard came out to template and provided drawings of the layout with our slabs overlaid so we knew how it would look. The countertop installation happened a week after templating and took around 3-4 hours. Richard came out the following day to template the wall including all the holes needed for the range hood and electrical. A few days later, the team came back and installed the slab backsplash. I would definitely recommend Rock-It as a one-stop shop for your countertop needs!
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Michael Eazer
Date: 2023-11-03 15:11:45
When we embarked on a kitchen remodel earlier this year the cabinet supplier we settled on recommended Rock-it Surfaces for a countertop. This was a first time kitchen renovation for us so we had a lot of questions (some of which were asked multiple times, I’m sure) and both Steven and Richard patiently and expertly answered them all. They both had good insights into picking a product that functionally and aesthetically worked for us and we could not be happier. They were able to shift the installation schedule to accommodate our vacation plans and the installers were punctual and professional. During the installation the crew noted they had brought the wrong sink grid. A quick phone call and the proper grid was delivered within the hour. We love the final result! From start to finish Rock-It was professional and delivered an awesome product. Highly recommend.
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Amy R
Date: 2024-10-20 02:19:50
The team at Rock-It was stellar from start to completion. We chose a beautiful quartz from their slab yard for a bathroom countertop. Steve and Richard were a pleasure to work with, and the end result was a perfectly fabricated top and sink that exceeded expectations. Great selection, great teamwork and installation. Looking forward to working them them again on future projects.
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Chris Loxston
Date: 2024-06-08 14:41:55
Phenomenal service. From initial contact to the finished product this has been exceptionally seamless and we’ve been left with an incredibly high quality fantastic looking kitchen. Exactly what we wanted and all designed, measured and installed within a week. Wow
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Valerie Morgan
Date: 2024-08-01 17:54:13
Rock-It definitely Rocked our beautiful granite countertops! Steven and the entire team were wonderful. It took exactly one week. Steven asked me questions I had not thought about and it made a big difference. I highly recommend Rock-It!
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Amanda Jones
Date: 2024-02-28 00:45:33
We are absolutely thrilled with our new countertops from Rock-It Surfaces! Steven and the team made the whole process an effortless experience. We found them to be very precise and knowledgeable. Our new countertops are beautiful and really pull the whole kitchen together. We highly recommend them and couldn't be happy with our decision!
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Frank Qi
Date: 2024-01-24 01:08:27
We had an excellent experience with Rock-It in replacing countertops in several bathrooms. Steven was extremely meticulous and patient with us in presenting options. Zero pressure or "salesy" pitches. Everything was completed from inquiry to the end of installation within 1 month.
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Constance Zimmerman
Date: 2024-12-12 06:26:39
This is the second time we have had Rock-It install countertops for us. A couple of years ago we redid our kitchen and the cabinet place recommended Rock-it over what they could provide. The kitchen countertop is still perfect. When we decided to redo the bathroom of course we went back to Rock-It. They have remnants to choose from for smaller bathroom vanities. The remnant we choose is beautiful. We have had so many compliments on it already. Steve was quick to come out to measure, and discuss the best options for our small area and even quicker getting it installed. We have one more bathroom to do next year. We would not even consider going anywhere but Rock-It. Recommended Highly!!
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Steve Teran
Date: 2024-12-08 18:12:14
We've used Rock-It twice this year for two separate projects in our home. Its been a PERFECT experience each time. They are responsive and reasonable with their quotes, clearly communicates all project guarantees and procedures, very professional in their management of payment, and have incredible installers that pay attention to all detail. I've even enjoyed and implemented several design suggestions from the counter designer on their staff (thanks Steven!). I would highly recommend Rock-It for your countertop projects!
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Jacqueline Heil
Date: 2024-05-20 21:01:25
We just experienced the smoothest and most amazing kitchen remodel thanks to the team at Rock-It Surfaces. We were referred to Steven and his team by close friends after admiring their project last year. The quartz counters that Steven helped us select look even better than we imagined. Our island is quite large and we were able to have a full slab countertop with no seems thanks to the precision software measurement tools that they use. Everything moved along quite quickly from demo to installation (one week). We were able to keep our existing cabinetry with no damage done during demolition. Both the demo crew and the install crew were extremely professional, respectful and knowledgeable. They took great care with our home and removal of all materials and clean up. To our delight we were only without our kitchen for a week, and amazed how accurate and precise the entire process was. We will refer other friends and family to Rock-It Surfaces. We could not be more satisfied!
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daniel moredo
Date: 2024-10-04 01:27:49
I recently had the pleasure of working with Rock-It for my countertops, and I couldn’t be more impressed with their work. From start to finish, they delivered perfection, both in terms of product quality and installation. The countertops are absolutely stunning (as shown in the pictures), with a beautiful marble-like design that adds elegance and sophistication to my kitchen. The craftsmanship is flawless, with every edge and surface polished to perfection. Rock-It truly exceeded my expectations. The installation process was seamless. Their team was professional, efficient, and respectful of my space. They took care to ensure that every detail was perfect, leaving no room for error. The precision of their work is evident in the way the countertops blend seamlessly with the backsplash and the rest of the kitchen’s aesthetic. If you’re looking for high-quality countertops and impeccable service, Rock-It is the way to go. They transformed my kitchen into a modern, luxurious space, and I couldn’t be happier with the results. Highly recommend!
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Angela Massie Lee
I searched for the perfect granite for my kitchen for 3 years. I visited Rock It Surfaces several times and finally selected the most beautiful granite...Typhoon Bordeaux. The owner knew I was looking for a spectacular slab of granite, and called me when he found what he thought i was looking for. This was 10 years ago and we continue to get compliments on our beautiful granite to this day. Rock It Surfaces was so professional, and installation was a breeze. You on,y pay for wHt you need, not the entire slab like most places. I highly recommend anyone considering a new surface to visit Rock It Surfaces to transform your dream home. You will not find a better price or a more efficient installation crew. Our experience was ⭐️⭐️⭐️⭐️⭐️,’s! Tell them Angela Lee from Jesmond Dene sent you!
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Jeannie Stratis
Great Customer Service. Nice selection of stone with excellent pricing. Thanks Steve and team.
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Aaron Gobidas
Great knowledgeable staff
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Ronald Luhmann
Just Finished my Kitchen Remodel using local company ROCK-IT and I couldn't be Happier :-) ROCK-IT was truly impressive & totally professional from their very helpful recommendations to their EXPERT Fabrication and their Attention to Detail INSTALL ... I have shown off their QUALITY work to ALL my Friends and Neighbors ... THANK YOU so much ROCK-IT !
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Mike Dizzle
This company is horriable I would defintly recommend you don't work for them or with them. They discriminate against employees with disabilities even when they know about them. They are the most unprofessional people I know and don't know one thing about work place laws.
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Mark M.
Date: 2025-06-18 03:06:10
Competitively priced, good selection, knowledgeable and friendly service. The process went smoothly start to finish and the quality of the installation is outstanding. Due to a delivery glitch with an appliance that was to fit in a cutout, they had to come back to verify the fit when the appliance arrived. Not a problem - they came the very next day after it was delivered. We're quite pleased overall.
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Nicky J.
Date: 2025-06-12 20:43:29
I had a great experience with this company. They had a lot to choose from, installation was very professional and the end result is amazing! I love my new counters. thank you
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Alex L.
Date: 2025-04-08 12:36:49
I absolutely recommend Steven and team from Rock-It Surfaces. I wanted to update my kitchen on a small budget. I got quotes from Home Depot and Lowes. The total cost was very high. Someone told me to check out Rock-It. I am glad that I did. Steven guided me through the selection and made great recommendations. The demo and install were seamless. The countertop looks great! The whole process was easy. Skip the big boxes and support local!
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N C.
Date: 2024-10-04 15:01:04
I would give 10 stars if possible. Rock-It installed our 3cm granite countertops about 15 years ago, and you still cannot find the seams! When we needed countertops for another place we did not hesitate to contact Rock-It. Steve, Richard, and the entire team are easy to work with. They are generous with their time and advice, willing to answer any and all questions. We are thrilled with the 3cm quartzite natural stone island and countertop recently installed. They also are one of the few places that offers very transparent pricing -- no last minute surprises. This is an outstanding company and we recommend it highly and without reservation.
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Jennifer C.
Date: 2024-09-13 21:13:46
I couldn't be happier with my new countertops! Steven is knowledgeable, detail oriented, and courteous. I was very indecisive about what material I wanted to use and whether or not to add a backsplash. Steven was great about answering all my questions and adjusting my estimate several times. He also has a good eye for design and suggested extending my countertop a bit so that it lined up with my vanity mirror. The crew demoing/installing were careful not to cause any damage and cleaned up after themselves. The folks at Rock It are the best of the best!
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Sarah A.
Date: 2024-08-18 23:46:32
Steve and the team at Rock-It Surfaces are absolutely top notch! From the moment we walked into their showroom we were treated wonderfully! Steve took the time to sit down with us and discuss what our vision was for our kitchen. He answered all of our questions and walked us around his yard as we picked out just what we wanted. We found the most beautiful pieces of marble I had ever seen! Steve came to the house, completed all of the measurements and his team returned a week later with the most beautiful countertops I have ever seen! Installation went perfect as well. The guys were definitely experts in their craft! The marble countertops are 3cm thick and of the highest quality! If you are in need of countertops for any area of your house, you really really should choose Rock-It! You'll be glad you did!!!
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Kyle P.
Date: 2024-03-17 00:03:53
Extemely happy with the quartz countertops and service. Steve and the team are very professional and their 3cm slabs are the way to go! Would highly reccomend them!
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Abdul I.
Date: 2024-03-09 01:24:27
Updating our review with pictures from our countertops. Absolutely love what they've done for our kitchen.
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Andi S.
Date: 2024-02-13 19:54:33
Very professional company, installed our new bbq granite top and it just looks amazing. Fantastic company and really know their stuff, recommended the material so it would not be too hot to use in the summer and it worked perfectly. thanks guys
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Paul C.
Date: 2023-12-23 20:51:21
These guys did a great job. I was really impressed with the price too. It improved the overall look of my kitchen remodeling. I am doing another project in February and will definitely be calling them back
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V B.
Date: 2023-09-25 02:33:17
We are very happy with our new outdoor kitchen counter top. Steve, in the Sale floor was very helpful in directing us to the right kind of stone to use outside. Everyone else told us to use quartzite. Steve was the only one who pointed out that the resins in the quartzites will quickly leave to wear and tear and discoloration (which I confirmed doing research online). He used high tech equipment to get just the right measurements. The install team was friendly and professional and went above and beyond when it turned out our landscapers didn't cut out the Grill section in the pre-fab that we got (miscommunication) . We provided a metal saw and they just went ahead and took care of things for us. They didn't complain or anything - so impressed! Our new counter looks amazing! Also the price was very reasonable for the stone and the labor!
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Bill D.
Date: 2023-05-11 19:14:27
They did my whole place recently and I could not be more pleased. Everything went perfectly from selection to install. Great shop, I cannot recommend them enough. In fact the one of the guys who installed my kitchen cabinets told me that he used to work for them and they were the best shop in town. High praise from someone with no skin in the game.
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Vivek C.
Date: 2023-04-22 22:53:41
My experience with Rock-It was great from start to finish! They were the only vendor I visited whose pricing was crystal clear from the start, something I really appreciated. They are professional and run a tight ship. Everything was documented and double-checked at each step. After dealing with sloppy contractors for everything else, Rock-It was a breath of fresh air. The installation went very well. Again, the Rock-It team was very professional. They did laser measurements of the installed vanities to make sure the stone would be perfectly cut. The installers themselves were clean, efficient, and did a high quality job. Again, I wish all the contractors working on my home were like them. Finally, their pricing was competitive with the vendors I looked at in San Marcos and Miramar. All of this means that Rock-It is the ONLY place I will go to for my future countertop needs. Thank you, Steven and team!
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James W.
Date: 2023-03-25 08:06:32
They cut and installed a quartz countertop I found in their boneyard. Great value. Very fast and pro install.
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cat n.
Date: 2023-01-30 17:50:59
I'm very happy with this business. I had a small project requiring countertops for 2 alcoves. They treated me with as much professionalism as they would a large scale project. Many places don't want to take on small projects there days. Working with them was a fantastic experience.
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Brenda L.
Date: 2023-01-26 18:15:20
We just had our beautiful quartz countertop installed by Rock-It Surfaces and we are so impressed by the workmanship and professionalism of this business. On our visit to their showroom we were immediately greeted by Steve who immediately understood our needs and concerns. He guided us through the process of selecting the quartz and sink, drawing up a plan and provided us with an estimate. This was unlike our visits to other concerns. The project was performed with the utmost care to prevent any damage to floors, etc. Rich and crew completed the work efficiently and cleared the area every day of any debris. We firmly recommend Rock-It Surfaces. We are sure you won't be disappointed
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Elaine L.
Date: 2023-01-13 18:39:35
Everything was top notch! The installer was extremely professional, with the latest technologies. Everything was done perfectly and on time. Would totally recommend Rock-It!
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Kristina A.
Date: 2022-12-24 16:25:30
We are so happy with our new countertops. The Rock It staff was very helpful and professional. We were happy with our service from beginning to end.
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Arleen V.
Date: 2022-12-21 01:17:31
Rock-It Surfaces installed beautiful quartz countertops in our kitchen. They were very professional and the demo and installation went seamlessly. Everything went as planned. Speaking of "no seams": Steven and Richard designed the counters to be almost seamless--even with our "tricky" garden window. We had a great experience working with Steven, Richard, Pat and crew. Highly recommend.
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Emma S.
Date: 2022-12-01 03:40:04
Rock-It Surface was so easy to work with. We found the granite we wanted for our kitchen remodel and Steven was able to put everything in the system for measurements. They came to the home to measure on time and delivered as promised. The installation was very quick.
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Shanyn B.
Date: 2022-11-14 06:02:54
I was referred to Rock-It Surfaces by my kitchen designer. I was happy to be able to work with a local company that provided a lot of great countertop options. I immediately found a kitchen countertop that I could not live without. Took a little longer to find the right bathroom countertops but with Rock-It being a local business it was easy to stop by and walk through the slab yard. Rest assured I found my perfect bathroom countertops there as well. Working with Rock-It was an overall great experience and I couldn't be happier with the finished product.
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Stuart M.
Date: 2022-10-01 15:56:10
We were looking for countertops for our new bathrooms when we found Rock It online and the fact that they specialize in thicker material than the rest and quotes was stated as a simple process, intrigued us. After going there and looking at all the materials they had to offer, we quickly picked out a stone, got a quote and put a small deposit all within 20 minutes. It was so simple. They kept in touch throughout the whole process, when we were ready for measuring, they came out, took scientific measurements of the vanities and within a week, had two beautiful vanity tops installed. Material is so thick you don't need plywood base. Thanks Steven and the measuring guy, sorry, forgot you're name, you guys and you're company is great. Will use you again for sure.
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Scott A.
Date: 2022-07-06 00:46:17
I couldn't be happier with Rock-It. They are running a very professional shop and throughout the whole project their communication was excellent. Email responses were quick. I won't hesitate to recommend Rock-It to friends and family, and hire them again in the future. The quartz was cut to precision and fit was perfect. They also saved us several thousand dollars by using a single slab for our project. Installation was quick (less than 3 hours for 3 pieces) and as promised took place 7 business days after the measurement (also quick at around 20 minutes). You won't regret working with Richard and Steven. Their install crew is also super professional and clean.
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Erin E.
Date: 2022-05-24 03:50:28
Great experience. Remodeled our kitchen after 20 years. I had a lot of questions and Steve and Rich were extremely helpful. Countertops turned out better than I imagined. We have a tight space by a door and Steve was very thoughtful about the design creating a smooth transition. Great communication and beautiful work. Also Paul had to come back for additional measurements and he was super friendly and thorough.
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Courtney d.
Date: 2022-04-29 02:34:50
Rock-It did our kitchen once again after a leak forced us to remodel. I was devastated to lose the original granite they did for us 7 years ago, but the leathered quartz they installed this time is absolutely stunning. Steve was so patient in the planning stage and gave great suggestions. Richard measured meticulously and even came back to make sure a template he made would fit a spot where the laser wasn't catching. Pat and his team were fantastic on the install and made sure everything was perfect. I love that there are no edge seems and it is a solid piece - simply beautiful!
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Liz S.
Date: 2022-04-23 03:34:52
We were looking for countertops for our kitchen. We were looking for a specific color - blue- to dominate the granite. Rock-It worked with us as we found what we wanted at Arizona Tile who in turned ordered the granite. The whole process was smooth, professional & well done. They were very patient with our questions etc. Will definitely recommend them.
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Stacey W.
Date: 2022-04-19 03:37:59
Rock-It recently installed a beautiful, precision-cut Mont Blanc slab (with a leather finish) for a dining area in our house. We are very happy with the final product and we recommend their services. Based on strong online reviews, we sought out Rock-It Surfaces for our job. After the initial meeting, we also visited some other businesses for comparison, but none of those businesses demonstrated the same expertise and we felt very comfortable that Rock-It would provide us the best final product. We reserved our slab ~6 weeks prior to install. During the finalization of the slab design, we noticed that there was a slight blemish in one spot of the slab. Steve Nenzel, the owner, worked with us to find the perfect piece/layout/cut and the install occurred a few days later. The final product is stunning and even more beautiful than we had anticipated. The leathered finish on the Mont Blanc dolomite slab elevates the natural beauty of the dolomite. And we are thankful for the information and expertise provided by Steve throughout the process.
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Lorraine K.
Date: 2022-04-03 01:38:31
Rock-It Surfaces recently installed counters in full bath and half bath. I am completely satisfied with all phases of the project starting with very first visit walking out the door with first draft CAD drawings, estimated costs, sink options, and more. The entire process was seamless, on time, quality products, and workmanship. I highly recommend Rock-It Surfaces!
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Graham W.
Date: 2022-03-19 01:00:43
Our kitchen countertops were 30+ years old and needed replacing. We visited several showrooms but wanted a 'one-stop shop' to provide the countertop, demolition, install, etc. These guys are consummate professionals, down to the very last detail. Richard came out to survey the kitchen, discussed options, and was very polite and friendly. His one disappointment was that he might have to allow an extra 1/8th of an inch around the range just to provide a fraction more space. Anyway, take a look at the photographs; the results speak for themselves. Maybe they aren't the cheapest but I know we'll never have any regrets with the end result. Absolutely fabulous, and incredibly precise :) I did see a couple of other reviews where Steve perhaps wasn't super-friendly. Maybe a touch up on the customer experience would be great, but hey, I didn't hire them for a warm palm and a hug :-)
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Lynne B.
Date: 2022-02-18 14:37:49
Cannot thank Steven and Richard for such a pleasant experience. Great advice on counter colors, efficient installation. We are so happy with the whole experience. Will not be going anywhere else. Thank you guys so much. Lynne Bartle
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B M.
Date: 2022-01-07 12:52:48
Look no further, professional from start to finish. Exceeded my expectations. I called several other companies for estimates, and most never got back to me. Rock it provided a fair estimate from the start , was there on time to measure, and kept me informed throughout the process. Countertops are beautiful!!
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Stacy D.
Date: 2021-12-10 15:03:19
The crew at Rock-It replaced the tile counters in my kitchen and the counters in my bathrooms. Steven took the time to go over the different options, then gave us the opportunity to look over the different samples at our own pace. The measuring process was quick, with our questions answered about the process. Responses to emails were very fast - I was the slower responder. The demo crew was very careful with the fresh paint job and new floors - due to a scheduling mishap, I had the floor contractor finishing up the floor install on the counter demo day and I appreciated the crews working around each other for a short time. They were able to remove the tile counters with no damage to the cabinets and minimal, easily repaired drywall blemishes. I was very pleased with that, having demoed tile myself in the past. On the day of the install, the crew was friendly, courteous, and efficient. I appreciated how mindful the crew was of my pets as they were in and out of the house. They were able to build up support structure for my island for the countertop. Again, there were only a few drywall nicks from the bathroom install. The counters and sinks are lovely and I recommend Rock-It Surfaces!
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Joe T.
Date: 2021-11-04 02:13:52
My wife and I had Rock-It, fabricate and install new countertops in our 5 bathrooms. From start to finish, everything went smoothly. From demo of our old countertops, to the new install they always kept the work area very neat and clean. We couldn't be happier with our new countertops they are beautiful! Check this company out, you'll be glad you did. Thanks, Steve & Richard
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Mike M.
Date: 2021-09-27 04:29:37
Have had Rock It install both our kitchen and hallway countertops. They are excellent, quality service, great to work with and make the process very easy. I will be using them for the next project as well.
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Kevin S.
Date: 2021-09-24 00:38:50
Just completed the 5th install from Rock-It; 3 of those in my own home. As expected, everything is pretty much perfect. Computerized measurements, CNC cutting and a photo preview of *your actual piece of stone" all contribute to an exceptional result. Steven and Richard always take care of me with fair pricing and turnaround time. I don't even bother calling anyone else for my countertop needs any more and refer others to them all the time.
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Denise G.
Date: 2021-06-07 21:55:02
The Rock-It Surfaces Inc. team rocked our countertops, and we love it! Our biggest concern during the selection process was a countertop that ended in the middle of a window. Rock-It was the only company that addressed the problem upfront and provided a solution. Some companies didn't reply at all. The next step in the process was selecting our material, another bonus. We didn't have to waste hours driving to every company that carries quartz. Rock-It has the slabs at their office location, and Richard gave us a list of the Quartz slabs and pricing. We knew the slab we wanted as soon as we saw it and proceeded to the next step. We went over the details and signed off on the contract, including demo, fabrication, installation, and literally, the kitchen sink. The demo and measure date went as planned. As others have mentioned, the area is measured by laser and fabricated off-site. A week from our final sign-off, our beautiful countertops were installed, and I can't stop looking at them. The counter that ended in the middle of a window is gone, along with the eye twitch I got every time I saw it. A waterfall edge turned it into extra counter space and a thing of beauty. We knew ahead of time that the quartz piece in the window would need to be planed. Pat and Taylor took the final measurements while on-site and called them into the office to create our custom piece. Someone from the office then delivered it so it could be installed. This is the difference in craftsmanship. We appreciate the attention to detail and would recommend Rock-It Surfaces Inc. in a heartbeat. It was a pleasure working with the team. Thank you, Richard, Steven, Pat, Taylor, and Tracy.
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Michelle C.
Date: 2021-05-15 23:24:13
Steve & Richard have been great to work with. 18 months ago we had them complete a small bathroom counter top that turned out great. This time we had our kitchen and 2 bathrooms fitted with Quartz counter tops. They were so helpful in helping me select the color. The time to come out to measure was in perfect timing with our cupboard install and fabrication was completed extremely quick and precise. Our counter tops were installed 7 days after measuring The installers were very professional and install went with out any problems. The job is perfect. Entire project completed with only one tiny seam by the sink which you cannot see our 5' X 8' island is stunning! Would never go anywhere else!!
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Sema A.
Date: 2021-04-22 21:28:49
We recently completed a renovation of our entire house involving the installation of a new kitchen. One of the most important things to us was the kitchen countertop, and we decided to go with granite because of its durability and heat resistance. We checked multiple places within the San Diego area and decided on Rock-it because they seemed very knowledgeable, reliable and also very reasonably priced. This turned out to be the very best decision we made throughout the entire renovation, for reasons we didn't even know at the beginning. First, they were by far the best price for the slab and installation. Second, we found out that granite comes in two widths - 2 cm and 3 cm. Most people use the 2 cm width, which then also involves creating a small curtain of granite that runs around the top, otherwise the 2 cm looks very thin. With 3 cm no curtain is necessary - it's just a solid piece of tick granite. It also weighs 50% more of course, but you get a lot more material for your money, and it looks better than having two pieces abutting each other along every edge. Second, their measuring process was very impressive. They used a machine to exactly measure the countertop dimensions that the set in the center of the kitchen and were able to calculate dimensions to within a tiny fraction of an inch. As a result the piece they brought to the house fit absolutely perfectly to tolerances that would rival the manufacture of a Rolls Royce. Third, they provided expert advice on exactly how we should configure the countertop for its use as a bar as well, with a 10 inch overhang. Their solution provided maximum stability but did not require the use of posts or poles that would have detracted from the overall simple look we wanted. Fourth, they helped us choose the piece of granite and the exact areas to be selected to give the most interesting pattern. What is great about them is you only pay for the granite you use, so you don't have to buy a whole slab that you are not going to use. Their installation was fast and painless, which was also impressive considering that they had to bring a massive heavy countertop up winding stairway which all of our other contractors had trouble with, and they didn't leave a mark on the walls or the floor. All said, they were the best single contractor we have ever worked with and it is impossible to praise them or recommend them highly enough.
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Ray D.
Date: 2021-03-31 19:32:27
We chose Rock-It as part of our kitchen remodel after considering several other options. We felt that Steven and team were offering an honest price for a quality product and really liked the fact that all of the production work was done on site. We had a very unusual mishap and ended up with the wrong slab being delivered. While this was incredibly disappointing, let me say that Steven immediately took ownership of the mishap and worked to make it right. He could have easily written us off, but he did not! Unfortunately, this type of integrity is hard to find these days and we are very appreciative of our experience with Rock-It and would not hesitate to use them again.
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T S.
Date: 2021-03-19 15:21:43
Fantastic experience using RockIt for replacing all the countertops in our home with natural stone. Initial estimate was based on my own rough measurements which they put into a drawing and sent for review along with a clear price sheet for labor and materials. Steven made outstanding recommendations to help us end up with the perfect result. Demo was clean and careful. Then the guys used a laser measurement system to get exact measurements of everything. Counters arrived a week later after confirming with me again final design selections including overhangs, edge finishes, sinks and faucets. Install was absolutely perfect. Everything fit like a glove thanks to their precision processes. The install team spent many hours making everything perfectly level and fine tuned the backsplashes on site. We could not be happier. Worth the fair and reasonable price for the high quality professional result. I'm very critical of home improvement work and usually find things I'm disappointed with but I have zero complaints with RockIt and the result.
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K B.
Date: 2021-02-25 21:33:31
My husband and I had kitchen countertops fabricated and installed by Rock It Surfaces 2 days ago and we want to thank the staff and give a 5 star review for our experience with this company. From the very start, we were impressed with the company. Their website has a great tutorial for those needing to purchase and have countertops installed with lots of great information starting from scratch. The owners, Steven and Richard Nenzel both were very accommodating with questions and had good solid answers for us when we visited their store. Adam, the person who measured our space for the countertops, was pleasant, efficient and conscientious and the measurements were great. Pat and Taylor, the installers, were friendly, professional, and skilled. They did a great job. We purchased the stone at Rock It Surfaces and it is quite beautiful-It is a quartzite stone called Cocada Blue. We are very grateful to have found this company and highly recommend them. Thank you Rock It Surfaces!
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Gretchen G.
Date: 2021-01-06 21:55:15
We have used Rock-It Surfaces for new kitchen counters at 2 homes now. We really appreciate the professionalism and craftsmanship, and feel like we get the best possible customer service. The installers are true experts and took every safety precaution working in our home. I highly recommend their services. They have a great product offering, give honest feedback to your questions, and deliver on schedule. No need to look anywhere else!
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Christy B.
Date: 2020-06-25 22:22:07
We recently had Rock-It install our new kitchen countertops. They were excellent to work and everyone from their team was knowledgeable and very helpful. We definitely recommend them to friends and family.
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Mark B.
Date: 2020-05-28 21:09:13
I shopped around and visited Rock-It Surfaces. Steven answered all of my questions about a replacement bathroom vanity surface. The price was very competitive but the service was fantastic. The installers came today and did a superb job. They worked expeditiously but with great care ensuring a perfect installation. I will use them again. Thanks guys!
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Gloria B.
Date: 2020-04-28 01:24:17
We made the decision to replace our bathroom counters early March 2020 and chose Rock-It Surfaces because of on-site showroom, demolition, fabrication and installation services. Despite the declaration of the national emergency COVID-19 pandemic mid-March, Rock-It Surfaces came through within a week, installing our beautiful quartz countertops. Their demolition and installation teams were very courteous and professional. They were patient regarding our anxities about fabrication/installation and practiced social distancing. We are so happy with our countertops and Rok-It's awesome service!
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Sharron O.
Date: 2019-11-15 06:23:18
Rock-It Surfaces did an amazing job on our kitchen countertop. They were helpful through the whole process from start to finish. Scheduling was seamless. The start and finish dates for the project were completed as promised. I would highly recommend visiting Rock-It if you are looking for quality granite and service.
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Midori A.
Date: 2019-11-13 04:58:39
We renovated our kitchen without contractor, and we were looking for a countertop company where they sell granite/quartz and also do installation. When I sent an email to Steve about getting an inquiry about fees and types of countertops, he emailed me back RIGHT AWAY! He gave us all the quotes and made our life so much easier. Since we knew what our countertop cost would be like, all the process was stress free. When you can shop around and knowing how much it will cost doesn't happen often when you shop for kitchen renovation materials. All the prices included installation. We ordered our countertop on Wednesday, they came to do the measurements on Saturday. We only had to wait for about a week to prepare for the countertops. They installed our countertops Tuesday! So, it was about total of 2 weeks! Super smooth process. Super helpful, respectful, and professional customer services. Steve is an amazing sales person. He is experienced, knowledge, and he just know what he is doing! Highly recommend this place. We love love love our countertops! Thank you Rock it!! You guys are awesome!!
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YaiYai R.
Date: 2019-10-23 18:05:57
Steve and his team did an amazing job from selecting to installation. They have a large selection to choose from. The time frame was very quick. The installation was done neat and clean. They know how important Customer Service and do it well. Thanks Steve.
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roy m.
Date: 2019-09-18 20:17:53
We are in our home now and are getting a better look at our kitchen counter. beautiful. We are particularly thankful for the fact that your guys solved our low kitchen window issue without our even asking. Your team exceeded our expectations.
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947 Rancheros Dr, San Marcos, CA 92069, United States