Hello Bar Image

October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

Read More close
contractor place 3
Montgomery, AL City Rating: We have identified this city as the primary city for this contractor.

Robert F. Henry Tile Company

since 1933

Examples of works performed by Robert F. Henry Tile Company

company-photo

Get a free estimate:

Click to call

About Robert F. Henry Tile Company — Ranked №3 Countertop Fabricator and Installer in Montgomery, AL

64.81

total score

The main rating value calculated from more than 30 indicators.
Exact value: 64.806967 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Robert F. Henry Tile Company, founded in 1933, ranked number 3 in Montgomery, AL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Robert F. Henry Tile Company among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Robert F. Henry Tile Company: Total Score & Key Ratings

The Total Score of 64.81 out of 100 achieved by Robert F. Henry Tile Company in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Robert F. Henry Tile Company has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.53 out of 5.

You can read detailed information and evaluations from our independent research of Robert F. Henry Tile Company’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Robert F. Henry Tile Company directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Robert F. Henry Tile Company

The company distributes ceramic tiles and countertops from the most popular and sought-after materials - quartz, granite and marble in three cities of Alabama. The company works with homeowners, construction firms and commercial structures, taking on any project regardless of size and complexity, guaranteeing an affordable cost of new countertops for local buyers. Robert F. Henry Tile Company works with many foreign stone manufacturers as well as with local suppliers. Significant experience and professionalism of employees are associated with many years of work in the market of stone products, which lasts almost 90 years.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

3.5

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 3.529523 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

5

Legacy

Own Office

5

Has Office

Own Production

0

No Data

Veterans Discount

1

None

Production time

4

Fast

Deposit Level

3

Standard

Quote Time

2.5

Average

Affordability

4.5

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Robert F. Henry Tile Company

Delivery

In-store pickup

In-store shopping

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Service guarantee

Appointment required

Credit cards

Debit cards

NFC mobile payments

Accepts Credit Cards

In store shopping

In store pickup

Tile store

Countertop contractor

Countertop store

Flooring store

Granite supplier

Stone cutter

Stone supplier

Reviews about Robert F. Henry Tile Company

All (9)

Google (9)

Source: icon-google Google
avatar

Susan Stinemetz

Date: 2023-12-22 00:34:24

Beware, that if you return tiles ( the ones that are returnable ), you will pay 25% restocking fee. Excessive to say the least. Plus we were not verbally advised although it’s in the small print on the receipt.

Source: icon-google Google
avatar

Harley Russell

Date: 2019-07-23 23:37:10

Rating 3 stars because of the customer service & knowledge of the products. The selection, we felt was of an abundance. The downfall is that they have everything that is currently “on trend” rather than a variety to suit anyone’s accommodations. We asked about a few of the products and although the lady asked if we needed help, she did not know much about the variety’s we had questions about, as well as was unwilling to obtain the information for us. We of coarse left empty handed.

Source: icon-google Google
avatar

Michael Yancey

Date: 2022-05-23 21:03:47

Really disappointed in the customer service. I have been trying for 3 weeks to get the outside salesperson to return my calls. I can’t get anyone to answer the phone or return my calls. I called and asked to speak to Ronnie she sent me to voicemail. Unconcerned about my compliant. Guess they do t need to sell product.

Source: icon-google Google
avatar

Kristy Fletcher

Date: 2018-03-30 11:55:21

I've had the best experience working with Bil Hitchcock. Bil continued to work with me until we found exactly what I had envisioned for my back splash in my kitchen. Great quality product, ordered and received in record time. Thank you Bil! You are the definition of great customer service! Kristy

Source: icon-google Google
avatar

Amy Rawlinson

Date: 2024-03-28 12:08:18

We picked floor and shower tile here for our new build. The associate Grace was super helpful! We chose tile sheets for our shower and were directed to a progressional locally who installed them. The whole process was seamless, and we love how everything turned out.

Source: icon-google Google
avatar

gene wetherill

Date: 2024-05-31 20:36:45

We love this place for all our tile needs.

Source: icon-google Google
avatar

Brad Lee

Date: 2020-09-18 01:09:32

We met with Charlene today and she showed us granite for countertops. She was very patient and we did not feel hurried or pressured to make a purchase. They have a large selection and we were able to find granite for our kitchen and bathroom counters. The backsplash selection was also very nice.

Source: icon-google Google
avatar

L. Ronald Stabler

Date: 2022-10-11 21:56:35

Do not cater to walk-ins. They prefer appointments. If you are being waited on, even though no appointment, and a person who has appointment comes in, you'll be droped like a hot potato. They never have enough help.

Source: icon-google Google
avatar

Gialana

Date: 2024-07-18 19:30:19

I can’t say enough good about this company. Customer has gotten so bad around Montgomery I hate to even pick up the phone to call someone bkz they’re either rude or could not care less about a problem the customer has. Certainly not this way with Robert F Henry Tile Company. I chose them as opposed to another locally owned stone company bkz they’re so nice & down to earth. APRIL is my sales person, she is the sweetest, nicest, darlin’ angel I’ve met in a long, long time. Truly a great place to shop for all you stone and tile needs. Hopefully you’ll have something in mind before you enter the showroom because they have many beautiful samples to choose from you will be thoroughly confused before it’s over with. Ask for April, she’s a beautiful person.

FAQ About Robert F. Henry Tile Company — Based on Independent Research

What materials can I order a countertop from Robert F. Henry Tile Company?

What types of spaces does Robert F. Henry Tile Company fabricate countertops for?

What shapes of kitchen countertops does Robert F. Henry Tile Company fabricate?

What countertop design styles does Robert F. Henry Tile Company most often implement in Montgomery, AL?

What is the service area of Robert F. Henry Tile Company?

What types of clients does Robert F. Henry Tile Company work with?

Does Robert F. Henry Tile Company have its own countertop fabrication facility?

Does Robert F. Henry Tile Company offer any discounts on countertop fabrication in Montgomery, AL?

What is the price category of Robert F. Henry Tile Company in Montgomery, AL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Robert F. Henry Tile Company?

What is the fabrication and installation timeline for a countertop at Robert F. Henry Tile Company?

How long does it take Robert F. Henry Tile Company to prepare a quote for countertop fabrication and installation?

Does Robert F. Henry Tile Company offer cutouts for sinks, cooktops, or other elements?

What guarantees does Robert F. Henry Tile Company provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Robert F. Henry Tile Company. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

Contact Robert F. Henry Tile Company for a Free Estimate

Choose the Way That Works Best for You!

By clicking "Get Free Estimate," you agree to our Terms of Service and Privacy Policy, consent to the contractor you are contacting reaching out to you about your project, and agree to receive our weekly The Stone Magazine digest.