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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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Roanoke, VA City Rating: We have identified this city as the primary city for this contractor.

Roanoke Granite

since 2011

Examples of works performed by Roanoke Granite

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About Roanoke Granite — Ranked №1 Countertop Fabricator and Installer in Roanoke, VA

72.75

total score

The main rating value calculated from more than 30 indicators.
Exact value: 72.74829 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Roanoke Granite, founded in 2011, ranked number 1 in Roanoke, VA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Roanoke Granite among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Roanoke Granite: Total Score & Key Ratings

The Total Score of 72.75 out of 100 achieved by Roanoke Granite in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Roanoke Granite has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 4.14 out of 5.

You can read detailed information and evaluations from our independent research of Roanoke Granite’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Roanoke Granite directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Roanoke Granite

Roanoke Granite started working like a company 10 years ago in Roanoke Virginia. For these years they formed a team of skilled designers and manufacturers. They have 20 years of experience in working with stone In the catalog of Roanoke Granite there are granite and marble countertops. The company offers countertop installation service at average prices but without its reflection on quality. Roanoke Granite creates projects, produces, delivers and installs countertops. The company does turnkey work. You don’t have to worry about anything. According to reviews in the Internet customers address Roanoke Granite again and again.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

4.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 4.135926 out of 5.
criteria: 10

Staff friendliness

5

Excellent

Staff Expertise

5

Excellent

Company Age

2.9

Established

Own Office

5

Has Office

Own Production

5

Has Prod

Veterans Discount

5

Yes

Production time

1.4

Very Slow

Deposit Level

2

High

Quote Time

5

Very Fast

Affordability

4.6

Low

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Roanoke Granite

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Granite supplier

Reviews about Roanoke Granite

All (18)

Google (12)

Facebook (6)

Source: icon-google Google
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Debora Walker

Date: 2024-03-05 15:57:42

Roanoke granite is a shoppers paradise if your remodeling your kitchen. There were so many slabs of stone to choose from. The whole team was awesome, Thank you Ashley for making our dream come true !

Source: icon-google Google
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Kaity Swizter

Date: 2024-04-02 22:07:45

Great customer service and product! The marble install on my fireplace went smoothly and the installers were very professional. Thanks!

Source: icon-google Google
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Jeff Hagan

Date: 2024-03-23 14:25:51

My entire experience with Roanoke Granite was fantastic. Other companies refused to even come out to look at the sink I wanted to replace. Roanoke Granite told me to buy the sink I wanted and they would figure out how to install it. The installer had the same attitude when he arrived, saying "we will make it work." Their prices were fantastic too. You cannot go wrong with using this company.

Source: icon-google Google
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Jenn M

Date: 2024-07-30 22:37:14

We highly recommend Roanoke Granite. They were very friendly and informative from the start to finish. Any questions we had they were quick and eager to answer. We now have beautiful countertops that I love! The two men who came to install were very professional and friendly and installed them perfectly. Thank you for a seamless experience.

Source: icon-google Google
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william brown

Date: 2024-04-26 20:29:19

Lib was very helpful in helping us pick the perfect color for our outdoor kitchen. Recommend there service 100%

Source: icon-google Google
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vera wilson

Date: 2024-07-10 17:43:54

Pedro and Juan did an amazing job installing! The whole experience was easy friendly — 100% recommend!

Source: icon-google Google
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Talia Jennelle

Date: 2024-08-21 20:51:01

Ashely was amazing. Helped me pick out my counter top and sink perfectly. So easy and great to work with!

Source: icon-google Google
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Debbie Ritter

Date: 2020-07-20 20:10:22

We are extremely happy with our new walk in shower and our experience with Roanoke Granite. Harley and Jena in the office are amazing. They were friendly, knowledgeable and communicated with us thru every step of the process. Sam the owner is a great guy and came out to the job every day to make sure things were going well. The best part was their prices. In addition to the office staff, the workers who installed the shower were prompt, courteous, professional and hard working. They made sure to ask questions so we would get exactly what we wanted. The quality is excellent and my shower looks great! I highly recommend Roanoke Granite!!

Source: icon-google Google
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Daniel Ralph

Date: 2024-12-17 12:27:16

We recently had Roanoke Granite put in some quartz countertops, and everything went great! The counters look fantastic and they made the kitchen look wonderful.

Source: icon-google Google
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Emily Waller

Date: 2023-08-29 13:56:02

Could not recommend them enough! Every person I came into contact with through the process of getting new countertops for my kitchen remodel was beyond helpful, knowledgeable, and kind! They don’t waste any time and the process from start to finish was FAST even with having to special order the countertops. If you’re looking this is the place!

Source: icon-google Google
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Christopher Collins

Date: 2021-07-09 12:17:02

Outstanding quality, price, and service! My wife and I are in the middle of a DIY kitchen remodel and are so happy with the granite countertops we received from Roanoke Granite! Exact dimensions and expert installation. William and Rubens handed everything and took care of every issue that presented itself during the install. This is the company you want to use!

Source: icon-google Google
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agustin hernandez

Date: 2021-11-17 22:43:25

l had my countertop put in and am not happy at all because they put crack granite qnd they didn’t want to give me an other… l spen almost $3000 very bad sevice beware to sing any paper before you check every detail…l not recomend this place at all here is what they put in my kinchen take look for you self qnd you decide if you want buy from this people

Source: icon-facebook Facebook
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Kristy L Zielinski

recommends

I just finished a kitchen remodel. I ordered my countertops through Roanoke granite. Ashley was a peach to work with. She made the process! Everything was smooth and effortless. Communication was fantastic, she's was very responsive. When I arrived to pick up my countertops, the team made everything quick and painless. They loaded up my slabs, strapped everything down for me, and I was on my way. I did a self install, everything fit true to dimension. I HIGHLY recommend this company. The people are absolutely wonderful to work with. ~One VERY Happy Customer

Source: icon-facebook Facebook
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Karen Lanning

doesnt_recommend

We renovated our master bath a few years back, and had picked out a beautiful and expensive granite from these folks. We wanted 2 undermount sinks and purchased and dropped them off to Roanoke Granite for installation on their site so that they could bring the finished vanity top to our location and set it into our vanity. Ever since that installation, we've experienced erosion around the edges of the sinks. We spoke with folks about the issue and they sent a couple of young men to 'patch' the spots, but then we had obvious patches. Recently, we have come to realize that the granite is unpolished and unsealed where the undermount sinks are connected. That creates a completely raw surface to water in the sink. No wonder the edges of the granite are eroding! What cost us thousands of dollars is now slowly dissolving... I've contacted Roanoke Granite a couple of times, but no phone call back to replace/repair (?) the damaged vanity top--ruined simply because of their incompetence. The photos show the squares on the edge of the granite along the sink edges, which is the raw stone. Buyer Beware!! UPDATE AS OF JUNE, 2023: Roanoke Granite did come out and work to repair the existing vanity by removing the granite top, polishing out most of the eroded places, and then resetting the vanity top and sinks. One sink was a total success, but unfortunately, on the other sink, one area still had to be patched. So, after the repair, though the vanity top was much better, it wasn't a complete success. I did appreciate their stalwart attempt to fix the issue, and I was assured that the original crew who did the poor installation no longer worked for them.

Source: icon-facebook Facebook
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Luis Miguel Gonzalez

recommends

They sure did an amazing job. Our kitchen looks amazing. Very happy with the results. Thank you!!!

Source: icon-facebook Facebook
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Ray Puckett

doesnt_recommend

I purchased cabinets and countertops to this company and have heard nothing but a bad experience. My cabinets were installed in October 2018 and immediately had problems with numerous doors being worked. It took almost a year to get the warped doors replaced. Since then I have had an ongoing issue with paint chipping off the cabinets,but getting this place to respond has been quite difficult. Please save yourself some time and avoid doing business here.

Source: icon-facebook Facebook
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Jessee Doss

doesnt_recommend

First off I will not use this company nor will I recommend this company. I wanted to talk to a manager and the lady’s in the front office said there was no manager there, I then proceeded to ask to talks to the owner and I was told they could not give out the owners name. Second I hand delivered a sink for them to cut out and they didn’t cut it to the specs that the manufacturer. There was even a big picture layout for them to use. I then had to get them to modify it one site because they refused to take it back to the shop and do it. They also damaged my island cabinet and it took forever for them to agree to pay for it. It also took a really long time to get the parts in and have someone fix it. They still didn’t cut the sink out properly. You will see in the picture my sink has radius corners and the sink I delivered has 90 degree corners. This company expects me to pay full price for crappy work and when I told them I wasn’t paying anything till they agreed to pay for the damage there guy did to my island. Again i wouldn’t recommend this company. I was just informed that they text my wife saying I never sent them any photos of the problems I need to have fixed. Well good news for me I have to text thread still saved to prove that I sent them that photos

Source: icon-facebook Facebook
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Kami Christley Doss

doesnt_recommend

Worst company ever and super shady! Stay far away from them and never use this company. First our sink was not cut right and they still put the counter top down and they only sent two guys to carry the counter tops. They dropped the island counter top which broke our brand new cabinet and they never finished the job. The girls in the office were very rude and told my husband that the way the sink was cut was the only way they cut the sinks out when they had our sink the whole time so they should’ve known how it needed to be cut to fit our sink and it’s still not right! We had to get our contractor to fix our cabinet that they broke. And the installers never finished the job, we sent pictures of the problems and the owner never called. They did pay for the work our contractor had to do to fix our cabinet but my husband had been asking for months to talk to a manager or owner of the company and no one called him. I went today to pay the rest of what we owed and I asked who the manager was and the girl told me that there was no manager there. So I asked for the name of the owner of the company and the girl in the office giggled and told me she was not allowed to tell me who he was. That right there is super shady. I will be calling the BBB on them. DO NOT USE THIS COMPANY!

FAQ About Roanoke Granite — Based on Independent Research

What materials can I order a countertop from Roanoke Granite?

What types of spaces does Roanoke Granite fabricate countertops for?

What shapes of kitchen countertops does Roanoke Granite fabricate?

What countertop design styles does Roanoke Granite most often implement in Roanoke, VA?

What is the service area of Roanoke Granite?

What types of clients does Roanoke Granite work with?

Does Roanoke Granite have its own countertop fabrication facility?

Does Roanoke Granite offer any discounts on countertop fabrication in Roanoke, VA?

What is the price category of Roanoke Granite in Roanoke, VA?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Roanoke Granite?

What is the fabrication and installation timeline for a countertop at Roanoke Granite?

How long does it take Roanoke Granite to prepare a quote for countertop fabrication and installation?

Does Roanoke Granite offer cutouts for sinks, cooktops, or other elements?

What guarantees does Roanoke Granite provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Roanoke Granite. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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