I have been using real value for years and have never had an issue. Latoya is great!!

Debbie and her team are top notch! I would highly recommend Real Value to anyone! They not only delivered but they over delivered on service. They have far exceeded my expectations on my recent kitchen countertop install and I would use them again in the future for any future projects. They stand behind their work and products and are great to work with. Debbie is extremely knowledgeable and caring and takes the time needed for you to feel comfortable in your purchase. Her follow through is fantastic and she genuinely cares for your happiness.

Carter Stiglbauer is delightful to work with!

Being a small business owner, I absolutely hate posting a negative review. As a matter of fact, this is the first negative review I’ve ever posted on any business. I was referred to Real Value by Complete Contractor Services. A gentleman came out to take measurements of my kitchen and was super nice. I was excited by the level of professionalism and friendliness the gentleman showed me. Then today, I drove 45 minutes from Chapin to pick out my granite. Being that I was referred, I was enthusiastic about my experience of picking out my new countertops for my kitchen redo. I was informed by Complete Contractor Services that Real Value was indeed open from 9-12 on Saturdays and just head down there and ask for LaToya. When I arrived at 11:30 to Real Value, the doors were locked, so I rang the doorbell. LaToya answered the door and I told her who I was and who referred me. She rolled her eyes and said, “we take customers by appointment only on Saturdays” . I explained that I thought she would be expecting me, and I had made the drive from Chapin to see her. She said that she was not expecting me, and said “it’s almost twelve, and I have no idea what we are supposed to be doing here”. Her attitude made it very clear she did not want to talk to me or help me at all. So, I just said, “Nevermind, I’ll go” and I left, crushed. Listen, as a business owner, I get it. I’m sure she was ready to go home, and I probably would’ve been cool if she had explained that in a friendly professional manner, and make an effort to set up a time for me to come back that was convenient for both of us. But when a customer shows up to spend their hard earned money just to treated like a burden and annoyance is terrible and unacceptable. It reminded me not only that my time and money will be valuable to someone else, but it also reminded me how to not treat a customer that would be excited to do business with me. Such a shame. I have notified Complete Contractor Services of my experience and I’ll make sure to tell every single person I know to not do business with Real Value.