Real Deal Countertops
since 2013
Examples of works performed by Real Deal Countertops
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About Real Deal Countertops — Ranked №7 Countertop Fabricator and Installer in Summerville, SC
total score
Exact value: 56.865238 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Real Deal Countertops, founded in 2013, ranked number 7 in Summerville, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Real Deal Countertops among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Real Deal Countertops: Total Score & Key Ratings
The Total Score of 56.87 out of 100 achieved by Real Deal Countertops in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Real Deal Countertops has a rating of 4.4 out of 5 — and our team’s Mystery Shopper Score, which stands at 2.95 out of 5.
You can read detailed information and evaluations from our independent research of Real Deal Countertops’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Real Deal Countertops directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Real Deal Countertops
Real Deal Countertops is one of the largest providers of granite and marble countertops in the area. Was created in 2013, bringing along Matt Barion and Jaciara Quedevez as co-owners. The leadership at Real Deal Countertops combines more than 40 years of experience in the home remodeling service industry. Real Deal Countertops sources stone slabs from countries such as Brazil, Italy, India, Spain, as well as right here at home in the USA. The skilled installers and fabricators from Real Deal Countertops will make a template to assure all custom pieces will fit perfectly on your project
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 222
YELP
reviews: 13
reviews: 45
CoCo
reviews: n/a
Awards 2026
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Real Deal Countertops
Identifies as Latino-owned
Small business
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Assembly service
Repair services
Service guarantee
Gender-neutral restroom
Wi-Fi
Free Wi-Fi
LGBTQ+ friendly
Transgender safespace
Credit cards
Debit cards
NFC mobile payments
Free parking lot
Free street parking
Wheelchair accessible
Accepts Credit Cards
Private Lot Parking
Dogs Allowed
Latinx-owned
Women-owned
Open to All
Bike Parking
Plastic-free packaging
In store shopping
Kitchen & Bath
Countertop Installation
Countertop store
Reviews about Real Deal Countertops
All (25)
Google (10)
Facebook (5)
Yelp (10)
Sean LaCosta
Date: 2026-11-03 15:58:44
Real Deal Countertops – Avoid Very disappointing experience. The installers showed up without their own tools and had to use mine (thankfully I had wood on site or they couldn’t have finished). They damaged two of my brand-new cabinets through negligence. When I raised the issue, they called it “incidental damage” and took zero accountability—cabinets I worked hard to be able to buy. They promised to cover the upper cabinet repair, then stopped responding. Measurements were incorrect, requiring an unnecessary seam. They also sold and poorly installed a farm sink, later admitting they had never done one before. Once problems arose, communication completely stopped. If you want a company that doesn’t care how hard you worked for something new and treats it that way, use them. If you want a company that respects the effort it takes to get a new kitchen, look elsewhere.
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robert taylor
Date: 2026-10-01 23:36:48
I can’t say enough good things about Real Deal Countertops! From start to finish, the entire experience was exceptional. The customer service was phenomenal, communication was excellent, and everyone I dealt with was professional, friendly, and genuinely cared about making sure we were happy with the finished product. The installation of our new countertops came out absolutely beautiful. The attention to detail was impressive, and the quality of the work really shows. They made the entire process easy and stress-free, which is exactly what you want when having work done in your home. It’s not often you find a company that delivers both outstanding craftsmanship and exceptional customer service, but Real Deal Countertops definitely did. I would highly recommend them to anyone looking for new countertops. They truly went above and beyond, and we couldn’t be happier with how everything turned out! Thank you, Real Deal Countertops, for an amazing job! ⭐️⭐️⭐️⭐️⭐️
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Kimberly Holt
Date: 2026-09-24 15:11:34
No communication at all. Have used in the past and was hoping for better customer service. Gentleman came out and measured but did not explain the process of what we needed to do prior so unfortunately they came twice and I never had my counter installed. It was disheartening that no one communicated our responsibilities vs theirs. We have had small businesses and know how important communication is with your customers. They took our money prior to the job being completed which I was told a 50% deposit would need to be given, which I understand. However, they insisted the whole thing be paid up front and now we are out $900. Very unprofessional. I would recommend stone central over them any day. Stone central may be a little more but they know how to communicate to their customers and would never take the full amount ahead if time. Shame on me for paying them in full ahead of time. I actually know better than that and it should have been a red flag but since I dealt with them prior, I thought they would do the right thing. However, they were money hungry. Will be contacting BBB. I do not recommend this company
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Dean Zaumseil
Date: 2024-11-26 19:04:22
Working with Real Deal Countertops was an excellent experience! From estimate to installation everything went perfectly. Highly recommend!
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Ted Pollack
Date: 2024-09-10 13:44:35
From the office staff to the measurements to the estimate to the completion. Everything was smooth. The crew did a fantastic job. The day of the installation, they removed and disposal of my old countertops and replaced with beautiful granite and a drop in sink. Thank you for a fantastic experience
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Karen Downey
Date: 2024-08-09 18:18:37
Real Deal Counter Top service was top of the line. I truly appreciate and would recommend this service to anyone. They were very easy to work with and satisfying.
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Sheila Oldham
Date: 2024-06-25 20:48:18
Real Deal did an excellent job with the countertops in my kitchen! Will definitely use them again!
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lucinda DeMarco
Date: 2024-05-31 18:40:55
Real deal counter tops were very professional. The ladies in the ware house were knowledgeable and helpful. The prices and choices were great. They were timely and efficient. We knew when our install date would be when we scheduled our tempting. That is fabulous for planning. The template gentleman was quick and efficient as were the installers. I won’t hesitate to use them again.
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Becki Leonard
Date: 2024-05-23 19:11:07
Our builder chose Real Deal Countertops for bathrooms, using a faux marble per the builder salesman. We've been in our home about 15 months. These countertops are frankly SUBPAR. We take extraordinary care of our home. Every item on the counter has something under it to prevent scratches. We had etching and scratches immediately, as well as several chips. I have owned homes for 49 years, and have never has issues like these. Mind you these are not cheap homes, many started in half million range. I understand that so many homeowners complained that our nationally known builder stopped using these in any of the homes. I would highly NOT recommend.
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Rick DeMicco
Date: 2024-05-10 20:30:30
Great experience from the start. They have a deep assortment of slabs to pick from, courteous staff, very detailed. Installers do a great job, clean and professional.
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Mary Paige-Little
Great experience! My countertops are beautiful. RDH was fast, friendly and professional. I highly recommend. I am a happy customer.
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Sue Gregory
I just love my new countertops! The entire process was so easy. Kiana made the decision process so easy!
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Ellen Bowdon
Beautiful marble countertops installed in 3 bathrooms!! Great value. Excellent workmanship!!
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Jim Brennan
My counter tops fit perfect very helpful in picking out my counters fast and courteous
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Al Walters
They came out and measured when they said they would and did the installation the day that they said they would. No hold ups, no excuses! The granite countertops looks amazing. I give them 5 stars.
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William P.
Date: 2025-01-15 02:50:31
Real Deal sells "scrap" pieces for $25/sq. ft. Be aware of the quotes that they present for your signature. I asked for a price on a piece measuring 83" x 5" and finished on 3 sides (93") Fourth grade math skills will reveal that this is approximately 2.9 square feet or about $75 plus finishing the 93" would be $100-$125. They quoted approximately $500 ! when I inquired about the math calculation, they replied that the "computer" comes up with the price
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Christine S.
Date: 2024-07-26 12:42:56
while we had good experience picking out the granite at Home Depot, i am unsure of Real Deal. POSITIVES: men were polite, got to work right away and the seaming they needed to do is practically non existent. NEGATIVES: they decided it was a good idea to saw granite while in my kitchen and now have granite dust everywhere (couch, dinner table, every where in the kitchen) and near food and coffee area, did not tell me we could not use the sink for 24 hours, did not leave the clips to attach the sink to the granite only siting (after we had to call to ask) that the caulk would be good enough (no not really) but whatever so now we are out the clips because they took them with them. the staff inside the building were a little off putting when we came in the week before (per Rafael to do so to pick the pieces) and they were like why are you here and told that the granite we picked does not vary so why did you come. FYI: why sawing of the granite inside my home is a negative because i read that it has properties that cause cancer, so to have to breath this in for days is really upsetting to me and they sawed what they did outside first so why they had to do something in the home also i guess i will never know.
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Libradc G.
Date: 2024-02-22 19:44:54
The Real Deal Countertops damaged trimming underneath my counter/bar and refused to repair it. Their claim that this was incidental damage and that I'm liable for since I signed a contract stating so. If trim was ripped how does this constitute incidental damage? This company was hired through Lowe's Co. They simply ripped out the existing trimming to attach a corbel under the countertop. They did not reattach the trim or even left the trim. I have not received any resolution from Lowe's. To make matters worse Lowe's customer service is remotely located. Not dealing with local store makes it less accessible in my opinion. Payment is rendered before service is completed. I am 70 years old and now must hire a contractor to repair their unfinished & damaged work. I do not recommend this company. They do not take accountability.
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Michael W.
Date: 2023-07-31 13:00:06
I went through Lowe's looking for granite countertops for a new outdoor kitchen. Lowe's counter top contractor is Real Deal Countertops. I had an issue with the base being unlevel but the installer would offer no advice or assistance other than to scrawl a few notes and arrows on the base. I asked Lowe's to assign a new contactor but was told that Real Deal was the only one who carried the stone l had selected. I found a new contractor on my own and they were more than helpful. Took 2 weeks, start to finish! Even the name, "Real Deal" sounds shady and un-serious.
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Victor M.
Date: 2022-09-21 19:45:21
One of my countertop granite pieces was cut incorrectly and has taken us two years since the house was built to deal with this company removing and installing the same piece three times already and every time they come they measure,they look and push the countertop as far back as they can and every time the piece looks shorter than the piece on the other side of the stove. Keep in mind that once the cabinets are installed and before the stove gets here they come and measure to cut the stone. Originally in order to install the cabinets they broke off the sheetrock behind and exposed all the insulation, jammed the cabinet against the open hole and this company did the same with the countertop, it looked like it was cut almost half an inch shorter on one side of the stove than the other side so when you were standing in front of the stove you could see clearly that one side protrudes farther than the other side and when you stand on one end and look to see how one of the countertop pieces lines up with other you see that they are NOT on the same line. Builder, countertop and cabinet people all point fingers at each other and the most aggravating thing after all cabinets have been replaced is to deal with this people on the phone, I am always transferred to the BS specialist, for her the customer is NOT always right. Reluctantly they took the smaller countertop last week after admitting there was an error even after verifying with what they say is very accurate laser, well it wasn't accurate the first time! I had the measurements on a piece of paper taped to the granite only to have them measure again, three different people came to measure and they hated it but a week ago they took the countertop back so they could find a matching piece to be cut to the new measurements done with their laser. They hated it but they had to admit the piece didn't look good. The payback is to make us wait and wait, like if the mistake was caused by us. Rafael, why is so hard for your people to believe there was a mistake made, they took the piece after verifying that indeed it was smaller much to their disbelieve so what is the point to send a guy with laser? if you hate to replace why don't you just say you wont replace it instead of making me feel like I created the problem and I should solve it. Update: I got a call from the builder that said they want to come back and install the SAME piece they took because they think it will fit. Are you kidding me? Did the piece grow the almost 1/2 inch in a week? I have proven to your employees the piece is smaller on one side and it doesn't line up with the other countertop on the other side of the stove. If it wasn't right on day one and if y'all agree it didn't line up how is that you are going to make it fit. Nonsense. I told the builder I will let you try but if you break the cabinet again as you did a year ago February 2021 we will have to deal with this nonsense for another two years.
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Daniel D.
Date: 2022-08-12 00:40:11
After only a few months of living in my new house there are permanent water spots in all 3 of my bathroom countertops. My builder contacted Real Deal and without sending anyone out to view the problem I was informed that I used an inappropriate cleaning product. I was never given a list of products to avoid. I've been using the same cleaning products for the past 30 years without any problems and cannot see how I'm to blame.
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Doug R.
Date: 2020-10-22 18:40:14
Had a little misunderstanding with Real Deals policy, the owner personally called me and took care of the issue. He was very understanding and professional. I greatly appreciate him solving this issue immediatly, it shows he is dedicated to customer satifaction..
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Crystal R.
Date: 2019-06-05 01:38:00
Wonderful selection. Very pleased with finished project in master bath. Job was completed in agreed upon time period. Thanks RDH!
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Tico K.
Date: 2019-05-14 20:56:15
First I want to say that the installers were excellent and the granite is absolutely beautiful. From the pictures you can see there is an unsightly gap next to the oven, which was filled with stark white grout that looks like toothpaste. I suggest you remeasure for accuracy. Granite=5 stars. Customer service=negative stars
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Marilyn A.
Date: 2018-10-23 16:55:50
I did everything that I was asked to do including sending 50 % of the price. Two days before his employee was to come out he sends me an email that he wants to collect 100% of his fee before they even begin. Anyone in the Service business knows that this is not how you do business. Then he does not want to return my check but I'm to trust him to shred it. I don't think so. There are too many other people who do countertops to have to deal with someone who expect their full fee up front!
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FAQ About Real Deal Countertops — Based on Independent Research
What materials can I order a countertop from Real Deal Countertops?
What types of spaces does Real Deal Countertops fabricate countertops for?
What shapes of kitchen countertops does Real Deal Countertops fabricate?
What countertop design styles does Real Deal Countertops most often implement in Summerville, SC?
What is the service area of Real Deal Countertops?
What types of clients does Real Deal Countertops work with?
Does Real Deal Countertops have its own countertop fabrication facility?
Does Real Deal Countertops offer any discounts on countertop fabrication in Summerville, SC?
What is the price category of Real Deal Countertops in Summerville, SC?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Real Deal Countertops?
What is the fabrication and installation timeline for a countertop at Real Deal Countertops?
How long does it take Real Deal Countertops to prepare a quote for countertop fabrication and installation?
Does Real Deal Countertops offer cutouts for sinks, cooktops, or other elements?
What guarantees does Real Deal Countertops provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Real Deal Countertops. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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818 Central Ave, Summerville, SC 29483