contractor place 6
Hillsboro, OR City Rating: We have identified this city as the primary city for this contractor.

Quartz & Granite Countertops

since 2005

Examples of works performed by Quartz & Granite Countertops

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About Quartz & Granite Countertops

23.17

total score

The main rating value calculated from more than 30 indicators.
Exact value: 23.173856 out of 100.

Quartz & Granite Countertops specializes in bathroom and kitchen countertop solutions in Portland, OR. The company prides itself on offering premium-quality quartz and granite countertops at very moderate prices. They offer free on-site estimates and help clients with selecting the right marble, quartz, or granite worktops for their home. The supplier can also install vanities and sinks in your home, as they have a broad range of options and styles to perfectly match surrounding counters. Additionally, the company can customize the design of countertop edges if so is requested by a customer. From simple rounded edges or unique designs made specifically for your particular home, Quartz & Granite Countertops can create that for you.

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Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.101852 out of 5.
criteria: 10

Staff friendliness

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Staff Expertise

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Company Age

3.7

Experienced

Own Office

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Own Production

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Veterans Discount

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Deposit Level

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Quote Time

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Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Contact Quartz & Granite Countertops for a Free Estimate

11225 SW Greenburg Rd Suite A-1, Tigard, OR 97223

Additional benefits of Quartz & Granite Countertops

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Checks

Credit cards

Debit cards

In store shopping

Delivery

Countertop store

Reviews about Quartz & Granite Countertops

All (19)

Google (14)

Facebook (5)

Source: icon-google Google
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Robin

Date: 2024-09-01 04:47:50

I advise caution. Overall, I am mostly satisfied with my new granite countertops. However, I had problems with damage caused. When the template was made, there were 2 areas of minor damage caused to my brand new cabinets. I brought this to their attention, not for a price reduction, just to ask they be more careful during installation. Sam was very defensive and accused me of lying about the damage. After discussion, Sam told me it would be discussed with that person, but it was not. He was unaware of the problem when he returned for the installation. Upon installation, apparently the installer thought there was a defect in the granite which needed to be fixed. Instead of pointing it out to me to see if I would accept the naturally occurring defect, (which I am aware that occurs with granite and may have accepted "as is"), he went ahead and scraped the area, removing the polished surface and sealant down to bare stone. This left a further defect caused by him. When I mentioned this problem to Sam, he became defensive again and argued with me. Fortunately, Dion came out the next day to try to correct this man made defect. Epoxy was applied to smooth out the area, but it remains dull compared to the rest of the countertop polish, which is noticeable. It is in a prominent area which has light reflection from a window, so the blemish is apparent. But I was told this is the best they could do to correct this. I find this disappointing. The original "defect" might have been acceptable, but I was not given a choice. So overall, the rest of the countertop looks good except for this prominent blemish, but the defensiveness and accusations when I brought these issues to their attention was problematic. Your response to the damage caused by your company was completely inadequate. I have more countertops to be installed but would NEVER use your company again and would not recommend you to anyone else. Potential buyers beware!!!

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Elizabeth Graham

Date: 2024-06-13 21:58:35

We had a great experience with Quartz and Granite Countertops. They were personable, efficient, detail-oriented, and fairly priced. From the quote through the install, every member of the team was professional and kind. Our quartzite countertops and backsplash are stunning.

Source: icon-google Google
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Brian and Anna Carper

Date: 2025-01-07 17:02:32

Working with Dion and his team has been a great experience! Excellent customer service, prompt responses, quick turnaround time, and a great job done with installation. Definitely would recommend them!

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Joshua Shulman

Date: 2023-12-19 21:36:41

I was referred to Dion by EleMar, and he's been great. The countertops look great. His crews were professional, friendly, polite, efficient, just really great all around. Just as an example, they parked further away than they had to because they were concerned about a tree, even though it meant they had to transport the countertops further. The finished product is really great, and Dion has continued to be responsive and communicative when I've had a follow-up question. I'm planning on using them again for my next project, which is a stone fireplace surround.

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Isabelle Albarelli

Date: 2021-09-06 00:55:02

After getting quotes from two other places, I am so glad I found Quartz and Granite Countertops. From getting a quote to the final installation they were professional, prompt, and knowledgeable. The counters we had installed are beautiful. They did an amazing job!

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Duncan S

Date: 2024-03-26 01:21:21

I called in for information on quartz counters as we have them in our new home installed recently by the previous owner. I explained we are getting horrible transfer from any hard material on the counter from handbags, coffee cups, to silverware. We also have visible rings that cannot be removed from cold beverages like beer soda cans. I do not place hot items on the counters. I was interrupted while trying to explain my initial situation then talked over and told "I should just not put metal anything on my counters" and "Your wife needs a new bag". I understand quartz counter tops are a hard, non porous, man made material. I tried to explain my family members have quartz counters that DO NOT have these issues. I was then told I am wasting his time and that I think I know more than him. Sadly I was trying to find a company to look into replacing my counters through a home warranty if defective but realized this was a hostile conversation and hung up. My original question was regarding the symptoms of a improperly manufactured quartz slab but was told "All quartz are the same. The hard material will cause transfer" I know transfer is normal but there is a degree to which it is not. I called another local company and they quickly understood my concern and acknowledged that the experience with my counters does sound like an issue with the slab when manufactured. They gave me advice to test if this is the case and offered services if so. I would be concerned purchasing or working with a company that has a lack of knowledge on something as basic as material defects in quartz. Try to fully listen to a prospective customers situation before interrupting and disregarding them and their concerns.

Source: icon-google Google
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Linda Jones

Date: 2025-01-13 19:03:18

Great experience! Sam was very patient and helpful in choosing materials. The install crew was super professional. The finished bathroom project is gorgeous! Would highly recommend.

Source: icon-google Google
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Travis R

Date: 2024-07-24 14:34:39

Dion and his staff were very friendly and helpful throughout the process for our countertops. Aside from delays from vendor for a slab we are very happy with the end result. The installation crew was professional, clean and careful when installing the slabs as well as answering questions we had. Pricing was competitive and better than other companies in the area we looked at. Thank you!

Source: icon-google Google
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jeanne robin

Date: 2018-03-22 23:49:53

Personable, easy to work with, attentive to concerns, gorgeous work! The counters are neat, cut and finished perfectly. The sinks were on display at their showroom and they installed those with the counters. When I ordered they had a special. The bathroom vanity quartz was free. I was able to pick any scrap from the yard and pay just for installation. I decided to use what I had used in the kitchen. I would absolutely recommend and use them again.

Source: icon-google Google
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Megan Beck

Date: 2024-04-16 18:59:22

Great and fast service. Easy to work with and answered all of our questions and work with us to get the best outcome for our new kitchen counters! Will definitely use again for a future bathroom remodel.

Source: icon-google Google
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Christie Ponnwitz

Date: 2024-05-09 16:39:16

Awesome service from their installers. Very detail oriented, making sure we were satisfied at every point of the installation. Would highly recommend this company.

Source: icon-google Google
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Camille Cotton

Date: 2022-07-19 16:28:42

Dion and his team are friendly, professional, and wonderful to work with! From the first time I called the store to ask questions, to visiting the showroom to choose materials, to installation and everything between, every interaction was positive and a great experience. I would not hesitate to recommend using Quartz & Granite Countertops!

Source: icon-google Google
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Jonathan Cole

Date: 2024-06-29 18:13:21

Amazing job! We love our new quartz island, countertops and backsplash! Dion, Sam and their team are Awesome professionals. Highly recommend them for counters and backlash!

Source: icon-google Google
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Jbharrix13

Date: 2024-01-26 23:08:14

Dion and his team were excellent! His knowledge of of all the products they offer, as well as the quote process was super easy and very helpful in making the best decision. The demo and install team was super courteous and professional. Demolition was very quick and clean. They resolved minor issues very quickly and the measurements taken were absolutely perfect which ensured a flawless fit once the countertops were installed. I would give them 6/5 stars if I could!! Don't go anywhere else for your countertops!!!

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Paul Burke

recommends

Dion and team do a great job - high quality work. Dion provides great recommendations and is very creative in his approach. We'll be doing more projects with Quartz & Granite Countertops, Inc.

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Camille Cotton

recommends

Dion and his team are friendly, professional, and wonderful to work with! From the first time I called the store to ask questions, to visiting the showroom to choose materials, to installation and everything between, every interaction was positive and a great experience. I would not hesitate to recommend using Quartz & Granite Countertops!

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Samuel Burgos-Garcia

recommends

The best in the business! If it’s quality you are looking for then Quartz and Granite is where to go.

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John N Aiello

recommends

dion and the crew did a great job, contacted dion, he was out quickly to create the template, and delivered the finished product, large granite island top, in a week, quick turn....my compliments!!

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Laurel Cookman

recommends

We have done two projects and could not be more please with the quality of work done in a timely manner,

Contact Quartz & Granite Countertops for a Free Estimate

Choose the Way That Works Best for You!

11225 SW Greenburg Rd Suite A-1, Tigard, OR 97223