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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 9
Jacksonville, FL City Rating: We have identified this city as the primary city for this contractor.

Quality Stones

since 2009

Examples of works performed by Quality Stones

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About Quality Stones — Ranked №9 Countertop Fabricator and Installer in Jacksonville, FL

24.61

total score

The main rating value calculated from more than 30 indicators.
Exact value: 24.606391 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Quality Stones, founded in 2009, ranked number 9 in Jacksonville, FL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Quality Stones among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Quality Stones: Total Score & Key Ratings

The Total Score of 24.61 out of 100 achieved by Quality Stones in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Quality Stones has a rating of 4.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.09 out of 5.

You can read detailed information and evaluations from our independent research of Quality Stones’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Quality Stones directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Quality Stones

Stone tabletops are all about luxury and nobility. House dwellers and companies prefer to install countertops from natural stone species. They are welcome in interior design due to not only appealing original appearances but also high functionality. Such countertops are incredibly durable and resistant to environmental influences (sunlight, moisture, heat). Quality Stones is a place where skilled specialists embody clients’ dreams. A dedicated team does its best to create custom designs for clients’ vanities and kitchens. Slab treatment complies with the tech process. Ready-made countertops are delivered for free.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.087037 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

3.1

Established

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Quality Stones

Wheelchair accessible entrance

Wheelchair accessible parking lot

Accepts Credit Cards

Building Supplies

Granite supplier

Reviews about Quality Stones

All (27)

Google (14)

Facebook (6)

Yelp (7)

Source: icon-google Google
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Nathan & Carolyn Nelson

Date: 2025-01-11 18:52:31

Great selection. Fantastic service. Pratik was superb.

Source: icon-google Google
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Kristy Miklas

Date: 2022-09-12 20:56:10

Great selection. Well organized and easy to browse at many different variety of quartz and stone. Chris and Charity were both extremely helpful and helped us narrow down our selections without being pushy at all. Beautiful selections can’t wait to see our selection in our kitchen remodel.!Highly recommend!

Source: icon-google Google
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Mizar Estela K.

Date: 2024-12-28 18:24:10

Great variety and help from the staff (Phil) with browsing the selections.

Source: icon-google Google
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Tammy Terry

Date: 2023-08-11 16:19:18

Everyone at Quality Stone was very helpful and patient with us. Charity was especially helpful and walked all the rows to make sure we got what we wanted. They showed really great options and helped guide us in a better direction for our kitchen design.

Source: icon-google Google
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bigmitch22af

Date: 2022-05-06 18:51:24

We went to several places around Jacksonville for countertops and Quality Stone was the most organized. Ash was very knowledgeable about the stone and helped us pick the right stone for our kitchen. Thank you for making our experience memorable.

Source: icon-google Google
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jim amato

Date: 2024-12-23 20:16:08

Very organized showroom. Associates are helpful and knowledgeable. Love that all the inventory is inside.

Source: icon-google Google
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Carson Stevens

Date: 2017-10-18 03:04:45

There indoor warehouse is gorgeous with such a huge selection of beautiful stones. Rija was so friendly and helpful in helping my find the perfect stone for my coffee bar!

Source: icon-google Google
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Abbey Henderson

Date: 2025-01-04 17:40:00

Phil was very helpful and took his time helping us and informing us on all of our questions. Thank you!! Phil

Source: icon-google Google
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Judy Page

Date: 2018-06-09 14:41:55

Heather was very informative and helpful with our needs for our bathroom counter tops. She was very proficient Directing us to the correct slabs . The showroom is very clean and nice . They have a very wide selection of choices of granite/stone. We didn’t feel rushed while we made our selection . All staff members were very professional and we were greeted when we entered they door. Great experience with Quality Stones!!!

Source: icon-google Google
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Stephanie Smith

Date: 2025-01-11 18:52:36

Pratik is amazing! Awesome selection and super helpful! Highly recommend!!

Source: icon-google Google
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Kenneth Werner

Date: 2024-12-28 16:37:21

Our host showed us many options and had great incite to what we were looking for. I would highly recommend Quality Stone for your countertop purchase

Source: icon-google Google
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wanda chapman

Date: 2020-11-10 15:08:31

I am in the process of getting a outdoor kitchen, my contractor sent me to Quality Stone for options in my package. My first trip I found what we liked, however, that was promised to another customer. Andrea contacted me and had created a list of options in my budget. We spent about 45 minutes looking at all my options, moving slabs to see what was behind one and so on. She was very dedicated and helpful, information on what characteristics were in some slabs. It was a good trip, I did find what I liked on my trip back. It will go on the kitchen. I was really happy to have someone reach out to me and cater to my situation, it is rare to find customer service that is so attentive these days. I appreciated her efforts and diligence. Would recommend her to anyone that is going to purchase from this business.

Source: icon-google Google
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Jackie Boo

Date: 2022-07-11 20:13:15

Ten out of ten would recommend! I love how beautiful their material are. Charity was such a great help, very knowledgeable and very sweet. She was professional and didn't push things on me like other places have. I will be purchasing my new granite countertops from Quality Stones and will go to them for any future countertop needs.

Source: icon-google Google
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Jc “Miss Jackson” J

Date: 2018-09-15 17:54:08

First time @ the warehouse! Great customer service and beautiful inventory! Ask for Albert “Al”!

Source: icon-facebook Facebook
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Ritesh Savaliya

recommends

Customer service is beyond amazing, beautiful selections, referring people to them all the time.

Source: icon-facebook Facebook
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Sharon Ossi Storey

recommends

Andrea was so very helpful and was great to work with ! She has great knowledge with patience ,showed me all my options and moved slabs so I could find the perfect color! Highly recommend her ! She made this an easy decision. Thank you!!!

Source: icon-facebook Facebook
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Mattie Wissing

recommends

Extremely helpful staff. Amanda and Creole were amazing and took a lot of time to explain the different types of surfaces and show us their selection. Highly recommend if you are looking for countertops.

Source: icon-facebook Facebook
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Sabrina Banks

recommends

service was awesome, Creole was very informative and knowledgeable. which made our experience a good one.

Source: icon-facebook Facebook
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Amanda Schmitt

recommends

I've visited 4 different suppliers in the Jacksonville area and decided to go with Quality Stone. Amanda at the front desk is great! She is very knowledgeable. They actually walk around with you when you are viewing slabs so they can answer all your questions. Not everyone does that.

Source: icon-facebook Facebook
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RodRiri Agustin

recommends

Chris was very knowledgeable & showed us a variety of stones. He definitely helped us make a very hard decision, quartz/marble/granite. Thank u thank u for the great assistance!!!

Source: icon-google Yelp
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Bonnie B.

Date: 2024-11-16 18:21:06

Outstanding operation! I had an issue with a quartz countertop discovered after installation (it was a bad slab pour; no fault of Quality Stones) and they worked with my contractor to get me a new countertop with no additional charge! THAT'S customer service! I would give them 10 stars!!!!

Source: icon-google Yelp
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Ciara N.

Date: 2023-02-26 17:44:14

We visited Quality Stones today and Chris helped us. We didn't know exactly what we wanted so Chris gave us a tour and explanation of the different types of stone they offer. The warehouse is large, well-organized, and houses so many beautiful options. Chris was friendly, knowledgeable, and we really appreciated his help.

Source: icon-google Yelp
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T M.

Date: 2022-05-27 20:39:34

Quality Stones has a beautiful well-lit warehouse with so many granite and quartzite slabs to choose from. We really appreciated the kindness of Andrea at the front desk. Ash made sure that we had everything we needed as well. Overall, we had a very good experience and would definitely recommend visiting Quality Stones.

Source: icon-google Yelp
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Susan B.

Date: 2021-03-06 16:49:48

Our showroom rep was Xavier who did a great job showing us the stone options. He was knowledgeable and friendly.

Source: icon-google Yelp
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Mallisa S.

Date: 2021-02-16 11:35:04

Quality Stones representative Andrea was SPECTACULAR. My Husband and I experience at Quality Stones was warm, home felt, professional and overall Great !. The selection had us in AWH ! So much to choose from, as we went along each isle and level, Andrea knew all the history, durability, comparison on all her products,and the prices were very good. Andrea knowledge made it so easy, Andrea know her stuff, it is truly refreshing to be making a major purchase and communicating with an expert like Andrea. Thank you Quality Stones and Double Thank you Andrea. Anthony and Mallisa

Source: icon-google Yelp
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Cindy B.

Date: 2018-04-26 12:40:31

If you want the best selection and the best deal this should be your 1st and last stop! We looked in Flagler, Palm Coast, Ormond, Daytona, St. Augustine than we heard of this place in Jacksonville. Wish we had gone there first. They have the finest selection and the most beautiful collection we have ever seen. Than take it to Continental Granite and Marble in Bunnell, FL for the finest craftsmanship. We are so Happy!

Source: icon-google Yelp
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Denise A.

Date: 2018-03-27 16:37:21

What a great experience. As soon as we walked in the door we were greeted with a smile an what can I help you with today. We said what we needed without an appt an Rija said no problem an immediately helped us. She took us through all the samples in the warehouse an let me tell you they have the best selection ever. She was so great explaining everything an answering all our questions we had. We ended up picking some amazing stuff an are so happy with the whole experience. I highly recommend if you're looking for granite or any kind of stone you check these guys out first. You won't be disappointed with the selections they have as everything is so beautiful. We will definitely be coming back when we start the bottom half of our house to pick more granite or stone for the bathrooms. Great service great prices great selections what more could you ask for. And excellent excellent customer service. Thanks Rija for making the process for us so easy and all of your great help and knowledge.

FAQ About Quality Stones — Based on Independent Research

What materials can I order a countertop from Quality Stones?

What types of spaces does Quality Stones fabricate countertops for?

What shapes of kitchen countertops does Quality Stones fabricate?

What countertop design styles does Quality Stones most often implement in Jacksonville, FL?

What is the service area of Quality Stones?

What types of clients does Quality Stones work with?

Does Quality Stones have its own countertop fabrication facility?

Does Quality Stones offer any discounts on countertop fabrication in Jacksonville, FL?

What is the price category of Quality Stones in Jacksonville, FL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Quality Stones?

What is the fabrication and installation timeline for a countertop at Quality Stones?

How long does it take Quality Stones to prepare a quote for countertop fabrication and installation?

Does Quality Stones offer cutouts for sinks, cooktops, or other elements?

What guarantees does Quality Stones provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Quality Stones. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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10475 Fortune Pkwy Building 200, Suite 211, Jacksonville, FL 32256