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October 31, 2025: Application Deadline for CountertopsContractors.com National Ranking (2025-2026)

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contractor place 9
Summerville, SC City Rating: We have identified this city as the primary city for this contractor.

Quality Marble

since 1993

Examples of works performed by Quality Marble

company-photocompany-photocompany-photocompany-photocompany-photocompany-photocompany-photo

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About Quality Marble — Ranked №9 Countertop Fabricator and Installer in Summerville, SC

17.49

total score

The main rating value calculated from more than 30 indicators.
Exact value: 17.490173 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Quality Marble, founded in 1993, ranked number 9 in Summerville, SC in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Quality Marble among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Quality Marble: Total Score & Key Ratings

The Total Score of 17.49 out of 100 achieved by Quality Marble in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Quality Marble has a rating of 3.9 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.14 out of 5.

You can read detailed information and evaluations from our independent research of Quality Marble’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Quality Marble directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Quality Marble

Quality Marble, Inc. is family-owned and operated by multiple generations who grew up in the Lowcountry. Quality Marble discusses your needs then designs and customizes your kitchen and/or bathroom countertops to meet your expectations. You can visit a showroom conveniently located in Summerville, South Carolina. A design team can help you visualize and choose specific aspects of your countertops including color and edges

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.138889 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

5

Legacy

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Quality Marble

Identifies as women-owned

Online estimates

Onsite services

Wheelchair accessible

Accepts Credit Cards

Private Lot Parking

Dogs Allowed

Women-owned

Open to All

Bike Parking

On-site services

Countertop Installation

Kitchen & Bath

Countertop contractor

Granite supplier

Marble contractor

Reviews about Quality Marble

All (14)

Google (9)

Yelp (5)

Source: icon-google Google
avatar

L D

Date: 2022-07-18 14:39:45

This company without accountability, impolite, poor customer service, and poor quality craftsmanship. I do not care what they post. They post what they want. They do work with builders but beware once off warranty. The company has the most terrible reviews on yelp and other sites.Facebook will be my next review. I hope you read reviews that are honest.

Source: icon-google Google
avatar

Connie powell

Date: 2022-08-19 22:38:30

I On 8 19 had a scheduled install from 8 12. I Called at 1030 to confirm on scheduled. Was assured it was. At 12 when no one had called or showed I called again. Was told she would call them and get me an update. Over 90 minutes later no return call. Called again and was assured they would be here..I had to cancel plans and waited again..again no one showed or called.

Source: icon-google Google
avatar

Lora Mayo

Date: 2021-03-04 16:06:15

Clint from the sales team worked endlessly with us to get our counters just right! The install team were so professional and did beautiful work! Would absolutely recommend them again.

Source: icon-google Google
avatar

Rick Dimitch

Date: 2020-09-17 15:45:54

Replaced my granite kitchen counter tops and used Quality Marble. Professional from start to finish. Installation was quick and the crew was very polite.. Redoing a bathroom soon and will be calling Quality Marble.

Source: icon-google Google
avatar

Martha “Mimi” De Moura

Date: 2021-05-04 15:16:59

Quality Marble fabricated and installed Dekton Helena for our kitchen. We couldn't be more pleased with the stone and the installation! Clint and his team were wonderful to work with.

Source: icon-google Google
avatar

S A

Date: 2024-05-23 17:44:25

Great people, great service and beautiful work !

Source: icon-google Google
avatar

AHP Charleston

Date: 2020-09-08 18:45:33

In order for us to build quality homes and have raving-fan customers, we must have a great partnership with our contractors. Nikki and Buddy make themselves available when we have questions or concerns and provide a great product. We highly recommend Quality Marble!

Source: icon-google Google
avatar

Jim Veraldi net

Date: 2020-12-15 21:06:39

Great company to work with. After initial selection was able to do everything online. Measurement was spot on and installers were great. Highly recommended.

Source: icon-google Google
avatar

Julia VrMeer

Date: 2021-06-03 22:56:50

Our countertops turned out beautifully! Buddy was wonderful to work with- professional, knowledgeable, and communicated often and timely. Customer service was fantastic! Highly recommend.

Source: icon-google Yelp
avatar

Chris E.

Date: 2021-03-29 14:55:51

Wonderful local, family owned business with over 30 years experience in the countertop business. They have fantastic showroom, state-of-the-art fabricating shop and experienced installers.

Source: icon-google Yelp
avatar

Linette D.

Date: 2022-07-18 14:32:32

this company has very poor reviews. i will add to this. the website declares, customer satisfaction, and quality craftsmanship. first, customer service on three attempt is very impolite and poor. never reuotturned call. the company does not take any responsibilty for there work. new home off warranty. the company without seeing the problem will automatically tell you they have to do and quote a price of close to 500.00 with out looking. well the kitchen sink dropped no silicone or adhesive to sides or back. it took a professional to come out prop it up and charge me 100.00. please look at the other reviews and heed advise. do not do business with people like this. the builder used this company after one year do not expect them to help or take responsiblity except to through you a way out price over phone. this was a dropping undermount kitchen sink. dthe home is 4 1/2 years old. i live alone with little use of the sink. do not expect call backs either. they do not deserve one star...could not leave a review without one star. by the way the quartz is very poor quaiity

Source: icon-google Yelp
avatar

Craig W.

Date: 2022-01-23 14:41:22

This company does business with Cabinets to Go and does a horrible job in fabrication of countertops. They did not center hole for cooktop on island and don't care. Cabinets to Go has been zero help. Plenty of countertop companies to choose from. Do not use this company. C

Source: icon-google Yelp
avatar

Ricardo N.

Date: 2021-08-05 21:12:29

Terrible experience with this company. First, they came to measure and give me a quote and everything was fine. When I selected the countertop, they charged my card immediately and set the installation for the 2 weeks after which was fine. But then, No one showed up that day. No one called or told me why no one showed up. I had to called them a couple of days later and they told me they needed measurements for the sink even though they already had that info when they came to asses and measure. When they came to install the countertop, the piece looked completely different to the pictures we approved, when I call them to see if there was something we can do, they blamed the lightning of the pictures and told me they can come and sell me another countertop. Not even to try to work with me or nothing. Really bad experience.

Source: icon-google Yelp
avatar

Fred S.

Date: 2021-04-27 01:28:32

Very poor follow through as a worldwide membership company supplier. No initial promises kept -- No show for appointment. No emailed pictures of possible countertops. No communication of any kind. When I called to find out why no one showed, after my waiting for their promised arrival time window of three hours, I was met with extremely poor treatment from an argumentative staffer who made excuses without any managerial oversight. I suggested that she communicate with the staffer who set the appointment and get back to me! I still anxiously await that telephone call. A total waste of hours of my telephone and research time without the slightest apology or attempt to correct the problem with my promised in-home sales call. AND I SHARED THE EXACT PRODUCT, manufacturer and pattern, I SOUGHT. Easy opportunity for a sale lost. How embarrassing for them! Such inconsistent customer service experiences within days of each other. Perhaps its due to that Covid-19 thing! However, what was initially promised is currently being promised on the company website.... Puzzling.

FAQ About Quality Marble — Based on Independent Research

What materials can I order a countertop from Quality Marble?

What types of spaces does Quality Marble fabricate countertops for?

What shapes of kitchen countertops does Quality Marble fabricate?

What countertop design styles does Quality Marble most often implement in Summerville, SC?

What is the service area of Quality Marble?

What types of clients does Quality Marble work with?

Does Quality Marble have its own countertop fabrication facility?

Does Quality Marble offer any discounts on countertop fabrication in Summerville, SC?

What is the price category of Quality Marble in Summerville, SC?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Quality Marble?

What is the fabrication and installation timeline for a countertop at Quality Marble?

How long does it take Quality Marble to prepare a quote for countertop fabrication and installation?

Does Quality Marble offer cutouts for sinks, cooktops, or other elements?

What guarantees does Quality Marble provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Quality Marble. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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