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contractor place 9
Mobile, AL City Rating: We have identified this city as the primary city for this contractor.

Professional Stone

since 2006

Examples of works performed by Professional Stone

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About Professional Stone — Ranked №9 Countertop Fabricator and Installer in Mobile, AL

19.55

total score

The main rating value calculated from more than 30 indicators.
Exact value: 19.547778 out of 100.

According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.

Professional Stone, founded in 2006, ranked number 9 in Mobile, AL in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.

We included Professional Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.

Professional Stone: Total Score & Key Ratings

The Total Score of 19.55 out of 100 achieved by Professional Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Professional Stone has a rating of 4.1 out of 5 — and our team’s Mystery Shopper Score, which stands at 0.1 out of 5.

You can read detailed information and evaluations from our independent research of Professional Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Professional Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.

General information about Professional Stone

The company from Mobile has a strong position in the local market of stone products for kitchens and bathrooms. Professional Stone was founded in 2011 and has a proficient staff of specialists in the field. The main activities of the company are the fabrication and installation of residential kitchen countertops, bathroom tabletops and vanity surfaces made of marble and granite. In addition, the company offers custom cabinets and sinks. Professional Stone establishes loyal prices for products and services, and the work of experienced craftsmen guarantees the long-term service of the installed countertops.

Disclaimer:

The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.

When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.

More info

Mystery Shopper Report

0.1

The mystery shopper rating is calculated as a weighted average of the indicators, which you can find out about below. Exact value: 0.098148 out of 5.
criteria: 10

Staff friendliness

0

No Data

Staff Expertise

0

No Data

Company Age

3.5

Experienced

Own Office

0

No Data

Own Production

0

No Data

Veterans Discount

0

No Data

Production time

0

No Data

Deposit Level

0

No Data

Quote Time

0

No Data

Affordability

0

No Data

Company services

Kitchen

service-kitchen To order

Bathroom

service-bathroom To order

Outdoors

service-outdoors To order

Commercial

service-commercial To order

Fireplaces

service-fireplaces To order

Sill rail

service-sill_rail To order

Additional benefits of Professional Stone

Small business

Delivery

Onsite services

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

In store shopping

Home goods store

Reviews about Professional Stone

All (11)

Google (11)

Source: icon-google Google
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Nicholas Downey

Date: 2024-11-06 19:54:02

Good prices, fast turn around, the owner Mac is great to deal with!

Source: icon-google Google
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Jessica Coleman

Date: 2021-08-08 13:55:59

I love our countertops! When our cabinets took longer than expected (someone else made them) I was worried Mac would not be able to put us back on his schedule in a timely fashion but he was still able to get our countertops re-scheduled and installed in a reasonable amount of time considering the amount of work his company has right now! They look great and we are very pleased with the work and price!!

Source: icon-google Google
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Brett Gambino

Date: 2023-03-24 02:41:04

We've used Professional Stone 4 times over the past 5 years. They've done a great job each time. Very professional, attention to detail, and competitive pricing. Thank you Trevor, Bubba and Mac!

Source: icon-google Google
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Donna Salsbury

Date: 2019-07-07 12:48:23

Nothing but good things to say about Mac AND his crew (including Diane, who texted me while on her vacation!). I received courteous and professional service. Mac had to come out and remeasure after an alteration was made on my end. No problem! Measure, cut and install turnaround was less than two weeks! Crew members for install were pleasant and done in about 2 hours. I had 2 bathrooms, kitchen sink area, and an island at a very reasonable price. The stone is beautiful!

Source: icon-google Google
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Marc Mitchell

Date: 2024-12-07 02:21:55

Called them last minute with a tight timeline. They had my cabinets measured, granite cut and installed in less than a week start to finish. Grateful for them. Fast, friendly, and their team is professional. 10/10 recommend.

Source: icon-google Google
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sonny williams

Date: 2021-08-05 16:02:30

Mac Sells and his crew at Professional Stone are amazing! The quality of their product and installation is by far superior then their competitors… Forgot to mention that their prices are unbelievable. Keep in mind that they do have a waiting list and installation timings dont always work out, but Mac does ensure he communicates any delays…. Super people… cant say enough… they’ve installed counters for us twice and would use them again….

Source: icon-google Google
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Lyndsey Spradlin

Date: 2021-08-11 17:30:10

Mac Sells was a breath of fresh air during our home repair/remodel experience. From my first phone call with him through the completion of the installation, he was nice, courteous, funny and professional. He invited me to his business where he personally guided me through the slabs. He was extremely informative and assisted me in both design and material suggestions that would be best for my specific family dynamic. He has a variated array of materials on site that fit many different styles from traditional and classic to modern and trendy- he has it all. He took extra time moving slabs around so that I could "hand-pick" the exact slab that would be used in my home. He was relatively easy to get in touch with and would even respond to my (many) questions outside of office hours, when his schedule would allow. Mac was clear and transparent about his timelines and availability for measuring, fabricating, and installing. Even though there were setbacks with other aspects of my rebuild that lead to me having to stop production on the day he was fabricating, he was able to adjust his schedule and fit my job back in the installation queue within a couple of weeks. He did so with a compassionate and understanding disposition. Mac and his team are trustworthy and detail oriented. He also took time after the job was completed to call and ensure that we were happy. I am very proud to recommend Professional Stone to others and am happy that he is part of our journey of our home re-build.

Source: icon-google Google
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katarina uebelhor

Date: 2024-01-15 21:29:37

I rarely write bad reviews! The countertop is beautiful but service left so much to be desired. The company did not arrive on the days they were meant to and I had to reach out myself to find out what was going on. We were told our kitchen would not have countertops for 3 days. This became 10 days without any communication from them unless I called. The countertop installers did not properly secure the dishwasher ( after the second attempt) and we are still dealing with a dishwasher that infrequently closes in order to start. They left without fixing the electrical panels that they took off, leaving me to call and pay for a separate electrician.

Source: icon-google Google
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Chris

Date: 2019-02-19 17:22:50

Mac and his team do great work! Noah is an artiest, and this is the second time I have used them. They have a great selection of Stones in stock.

Source: icon-google Google
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Tyler Pham

Date: 2022-08-13 03:39:13

I've been working with Professional Stone for over 10 years. Very reliable and reasonable price. Highly recommended.

Source: icon-google Google
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Alyssa Houston

Date: 2024-10-04 06:54:32

Do not do business with this man, he takes your money and then you have to chase him down to find out why the job still isn’t done 6 weeks later and still nothing! He always blames it on his employees or claims that his saw is down this and that. He treats his Good employees like dogs as well, No respect for anyone, and will lie straight to your face when you already know the Truth. DO NOT DO BUSINESS WITH HIM ! Beware ! My Cousin is still waiting for her job ! And still can’t ever get him on the phone, and or show up during business hours and the workers in the shop do not know anything. You can tell they are messed up on something, and are Straight rude to your face. And after doing some digging he has been taken to court , civil cases left and right. He takes money and doesn’t do the job, he isn’t just a bad businessman, he is a crook, and just a bad person in general.

FAQ About Professional Stone — Based on Independent Research

What materials can I order a countertop from Professional Stone?

What types of spaces does Professional Stone fabricate countertops for?

What shapes of kitchen countertops does Professional Stone fabricate?

What countertop design styles does Professional Stone most often implement in Mobile, AL?

What is the service area of Professional Stone?

What types of clients does Professional Stone work with?

Does Professional Stone have its own countertop fabrication facility?

Does Professional Stone offer any discounts on countertop fabrication in Mobile, AL?

What is the price category of Professional Stone in Mobile, AL?

Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Professional Stone?

What is the fabrication and installation timeline for a countertop at Professional Stone?

How long does it take Professional Stone to prepare a quote for countertop fabrication and installation?

Does Professional Stone offer cutouts for sinks, cooktops, or other elements?

What guarantees does Professional Stone provide for its work?

Please Note

The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Professional Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.

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