Premier Granite & Stone
since 1980
Examples of works performed by Premier Granite & Stone
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About Premier Granite & Stone — Ranked №2 Countertop Fabricator and Installer in Pittsburgh, PA
total score
Exact value: 68.518463 out of 100.
According to The First National Ranking of Stone Countertop Fabricators and Installers in the U.S.
Premier Granite & Stone, founded in 1980, ranked number 2 in Pittsburgh, PA in the U.S. company ranking by Countertops Contractors Ranking — the first national independent ranking of stone countertop manufacturers and installers.
We included Premier Granite & Stone among the top U.S. contractors after a thorough, multi-level manual selection process, backed by extensive research into customer reviews, ratings, and service quality.
Premier Granite & Stone: Total Score & Key Ratings
The Total Score of 68.52 out of 100 achieved by Premier Granite & Stone in our ranking confirms its well-deserved position. This score is based on an analysis of customer reviews from the most popular review platforms in the U.S., as well as an evaluation of 10 key customer service parameters conducted through mystery shopper research. In calculating the Total Score, we relied on the Customer Feedback Score — Premier Granite & Stone has a rating of 4.8 out of 5 — and our team’s Mystery Shopper Score, which stands at 3.71 out of 5.
You can read detailed information and evaluations from our independent research of Premier Granite & Stone’s work in the Mystery Shopper Report section, covering each of the 10 research points, as well as in the FAQ section on this page. On this contractor’s page, you can also read customer reviews — but most importantly, you can use our platform to contact Premier Granite & Stone directly: call them, send a message via Facebook Messenger, or submit a request to receive a free project estimate and a consultation with their specialists.
General information about Premier Granite & Stone
Our analysis of Google services, BBB, company websites and social networks allowed us to make a decision that Premier Granite & Stone can get into our catalog. Providers of Premier Granite & Stone supply quartz and stone countertops, fireplace surrounds and outdoor kitchen. If you live in Carnegie, Pa and find countertop installation service near you, this company will make its best for you. Premier Granite & Stone is an unusual company, which provides countertops installation service. It combines designers, fabricators and craftsmen in Carnegie, Pa. You can meet them and touch samples in the company’s showroom.
Disclaimer:
The materials on this page are the result of independent research by Countertops Contractors as part of The First National Ranking of Stone Countertop Fabricators and Installers in the U.S. The evaluations are based on our methodology and Mystery Shopper approach: we called companies, requested estimates for a standardized project, and recorded their responses. Terms and reactions varied; the conclusions reflect only our experience at the time of the review. The final scores are a professional opinion, not a statement of fact: we do not guarantee that your experience will be identical, nor are we responsible for any subsequent outcomes of your interactions with contractors.
When using our materials, especially unique mystery shopper evaluations and structured contractor data, please credit countertopscontractors.com. This helps develop the project, increase industry transparency, and maintain the independence of the research.
Customer Feedback Score
reviews: 23
YELP
reviews: 5
reviews: 19
CoCo
reviews: n/a
Mystery Shopper Report
Staff friendliness
Staff Expertise
Company Age
Own Office
Own Production
Veterans Discount
Production time
Deposit Level
Quote Time
Affordability
Company services
Kitchen
Bathroom
Outdoors
Commercial
Fireplaces
Sill rail
Additional benefits of Premier Granite & Stone
Wheelchair accessible entrance
Wheelchair accessible parking lot
Accepts Credit Cards
Building Supplies
Countertop Installation
Granite supplier
Countertop store
Reviews about Premier Granite & Stone
All (20)
Google (10)
Facebook (5)
Yelp (5)
Kristen Gabrielli
Date: 2017-01-31 01:25:04
We couldn't be happier with our new kitchen and bathroom and the personalized service we received. From the first time we met Carmine and the team at Premier we were impressed with the knowledge, the vision, and the expeditious manner in which they worked. The execution was impeccable and the final product has received rave reviews from family and friends. I must say that the customer service we received was second to none. We've worked with a number of contractors over the years and this team is truly the best.
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Nikki Barnett
Date: 2018-01-29 14:34:31
Premier Granite & Stone lived up to its name. Premier in every way. Having purchased an entire kitchen from a big box retailer, we were guided to a Cranberry-based granite provider under a sole source contract with the big box retailer. We thought that with hundreds of kitchen and bath projects annually and knowing the big box retailer had the confidence to use only one granite provider in the Pittsburgh-metro area, surely this Cranberry-based granite provider would be top-notch. Not so. The Cranberry-based granite provider refused to accommodate a request and, when we asked the big box retailer to intervene and help us find another granite provider, we were told this was the only outfit they used and if we wanted someone else, we had to find our own. Having gone through an extensive bathroom renovation not even a year ago for which we used Premier to execute a small portion of the work, my husband reached out to Premier to see if they would be willing to step in and take over in the midst of the chaos. Thankfully, they did. From the first phone call to install took only 3 weeks. Premier was responsive, courteous and knowledgeable. Premier stepped into a difficult situation and eased through it without a hiccup. Would I use Premier again in my own home? Absolutely. And, as luck would have it, we will be renovating the second kitchen in our home and Premier will be the one and only call we make for granite countertops.
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Soulja Red
Date: 2023-09-29 22:54:36
Found this place because of the horrible experience I had with Armina Stone but I am very grateful. They found me a much better granite, they installed what I picked out and paid for and the pricing was similar. Much better products/options and service for similar costs. Not the most convenient for me but well worth the drive. Thank you
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david Saint-Jacques
Date: 2018-01-11 16:15:15
What can I say about a business that has always impressed me and has always met my needs and my client's needs, and always surpassed out expectations? I can say: "I highly recommend Premier Granite and it's fantastic staff for any of your hard surface needs". I'm an architect and have worked with Premier Granite for nearly 15 years now. We've created some beautiful work together and they've always exceeded my expectations when it came to choices of hard surfaces and installation. To be honest, I've always recommended Premier Granite to every single one of my clients because of consistency in high quality materials, friendly staff, fair pricing, and exceptional installation. Why go anywhere else? Walk in with the perfect kitchen or bath designed, or without any clue as to how to proceed, and in either scenario, the staff at Premier Granite will be exceptionally helpful and attentive to your every need.
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Michelle Thompson
Date: 2023-02-25 00:33:03
Carmine was amazing to deal with. From start to finish he really made both of our kitchen remodels perfect. His crew, Josh and team, were all respectful, friendly, and trustworthy. The attention to detail on the work was outstanding. In addition, Carmine found us exactly what we were looking for granite that looked like beautiful art. I would highly recommend and we will use him again and again.
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Patrick Costello
Date: 2019-06-21 15:04:38
After a couple nightmare experiences with a couple other contractors, I couldn’t be happier I chose Premier for my kitchen countertops. They were very friendly and professional from day 1. Drew gave me a tour of their facility the first day I walked in then sent me directly to their supplier to pick out a slab. Drew was always just a phone call away and was always happy to respond to my questions and concerns. The installers who took measurements were also great. They were on time for each appointment which hasn’t been the case with other companies I have dealt with. They were also professional, knowledgeable, and left my house clean. I had Premier install approximately 40sf of granite in my kitchen with an under mount sink. Originally they told me i would have a seam in one of the slabs due to its size and shape. When they showed up they said they decided to make it one solid piece because they were confident they could manage it during install. To me that’s going above and beyond to ensure the best quality product for the customer. Thanks again Premier!
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Erin Tecca
Date: 2022-01-03 14:31:12
The team at Premier is such a pleasure to work with - Beth, Artie, Carmen, and Scott. I ran into an issue with my origional company and they stepped in and made all the difference. They made the impossible happen all because they care about customer service! There are so many places you can pick for counters - Choose Premier - you will be happy to spend your hard earned money with people that care and provide a quality product. I absolutely love the quartz in my new master bathroom! I can’t thank you enough for taking the time to help me find beautiful stone. You guys are top notch and I’m so grateful I found you.
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Judson Hudson
Date: 2024-08-30 15:00:57
I called to ask if they had a left over piece of stone to finish my kitchen. They tried to sell a small left over piece for almost a thousand dollars after tax. Went down the highway and bought the exact same piece from a competitor for just over 100 bucks. My experience in life is people who try to scam you on the little things should never be trusted with the big ones.
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Brooke Mueser
Date: 2024-12-12 21:08:28
I had new countertops installed 3 weeks ago. They damaged my cabinet, my wall, my deck and my trim. Nobody has gotten back to me regarding the damage. I find this completely unacceptable. I am not a tough person to deal with and very understanding. I work in home sales for a living. Customer service is extremely poor. Artie the PM is the one who is suppose to be calling me. The workers told me they weren't busy. There's no excuse for this! Edited to add that they are going to make this right and repair. Thank you!
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Brian Zydel
Date: 2019-06-25 22:41:10
To say I highly recommend Premier would be putting it mildly. Everyone in this company is fantastic to work with. They truly care about customer satisfaction and it shows. From design, to selection to installation they are seamless in their process, keeping you informed every step of the way. Love working with them all. Well done Premier...I’m so impressed with our end result. Love it!
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Erin Tecca Bilger
The team at Premier is such a pleasure to work with - Beth, Artie, Carmen, and Scott. I ran into an issue with my origional company and they stepped in and made all the difference. They made the impossible happen all because they care about customer service! Choose Premier - you will be happy to spend your hard earned money with people that care and provide a quality product. I absolutely love the quartz in my new master bathroom!
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Sarah Bowers
Premier granite and stone offered so many great options for our countertops at a reasonable price! We have small countertops, so we were able to choose a remnant, and the stone looks even better in our kitchen then we expected! All information was communicated clearly to us, and the guys showed up to all appointments on time. The cut was perfect, and the installation did zero damage to any surrounding areas. They were even able to make a brand new countertop work on top of some very old original cabinets. Everyone clearly paid so much attention to detail! We also really appreciated Beth’s help when choosing a stone and matching it to our existing cabinets and backsplash! She really has an eye for design!
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Paul J. Lobby
Had Premier granite install countertops a few years ago then decided to replace the cabinets this year. Premier was able to remove the granite and reinstall it a month later when the new kitchen was finished. They did a great job and were very pleasant to work with. Would highly recommend them.
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Dustin Trychta
Having lived in Morgantown, WV for 5 years now, I realized I had to come back to Pittsburgh for a decent granite company. Not only did they have a difficult to find material (2cm absolute black) but their price was spot on where I expected to be for quality work. Zach and Dewey were my installers. Both clean cut, respectful and polite young men who stayed clean, worked efficiently, and also carried good conversation while “letting stuff dry”. Scheduling could have been more foreward with updates and/or simply giving a better idea of when separate parts of the job were to happen, but overall it was a pleasant experience with quality work for a competitive price. Mark those three boxes, and yes, I would choose them again for our next project. Roxy, our boss cat, thoroughly inspected shortly after the men left, and she approves 😊👍🏼
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LaNette Berkley
I want to give a huge shoutout to the Entire Team @ Premier Granite & Stone for doing an outstanding job on crafting and installing my beautiful countertops in my kitchen! Pictures will be following!
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Wendy S.
Date: 2024-09-29 16:03:50
We went to Premier Granite and Stone with a drawing outlining dimensions needed for a large ledge in our newly built shower. Not only did Premier have an excellent selection of remnants to choose from, but they were able to cut the piece to the perfect size, including notched out areas. The finished edges were carefully polished. Their prices were fantastic and the time from order to fulfillment was great! I highly recommend this company to anyone looking for granite, marble or quartz for their home.
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Lois E.
Date: 2024-04-18 17:46:50
i was impressed by the variety of choices, materials, and at several price points. My installation was flawless. I am proud of the finished work done by Premier Granite & Stone.
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TriciA B.
Date: 2022-09-01 13:14:13
Premier Granite is the best! I highly recommend them...I have used them for my kids bathroom, my powder room and my kitchen. I absolutely love their work and hope you have the opportunity to use them!
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Kathleen M.
Date: 2019-12-04 15:46:11
They installed our Kitchen and Bathroom countertops and did a great job! Very helpful picking out stone also
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Ankita S.
Date: 2018-10-19 22:07:17
My experience was baffling. I called Premier Granite and Stone for an estimate to repair a marble-topped dresser around 8:30am. They asked me to send a picture of the damage in a group text. The 2 guys texted back and forth about scheduling a time to come see the damage in person. Then the one guy responded saying "Can you just f****** deal with this b**** I'm tired of it already tell her to go f*** her self", which was around 12:30pm the same day. What a terrible experience! At least use proper grammar and punctuation next time!
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FAQ About Premier Granite & Stone — Based on Independent Research
What materials can I order a countertop from Premier Granite & Stone?
What types of spaces does Premier Granite & Stone fabricate countertops for?
What shapes of kitchen countertops does Premier Granite & Stone fabricate?
What countertop design styles does Premier Granite & Stone most often implement in Pittsburgh, PA?
What is the service area of Premier Granite & Stone?
What types of clients does Premier Granite & Stone work with?
Does Premier Granite & Stone have its own countertop fabrication facility?
Does Premier Granite & Stone offer any discounts on countertop fabrication in Pittsburgh, PA?
What is the price category of Premier Granite & Stone in Pittsburgh, PA?
Can I get a free consultation and a free estimate for the fabrication and installation of a countertop from Premier Granite & Stone?
What is the fabrication and installation timeline for a countertop at Premier Granite & Stone?
How long does it take Premier Granite & Stone to prepare a quote for countertop fabrication and installation?
Does Premier Granite & Stone offer cutouts for sinks, cooktops, or other elements?
What guarantees does Premier Granite & Stone provide for its work?
Please Note
The answers in this section were compiled by the Countertops Contractors Ranking team and are based on both publicly available information and data collected through our independent research on Premier Granite & Stone. We strive to keep all information up to date, but some details may be inaccurate due to recent changes within the company or incomplete data in public sources. If you notice any inaccuracies in the company description, please contact us to request a correction. Our analysts will promptly review your submission and update the information on this page if necessary.
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66 Arch St, Carnegie, PA 15106